Star Rooter & Plumbing Inc

I don't know about the negative comments on here but from my experience with Star Rooter I can only praise. When we got the estimate Juan was thorough and on time. He took care of all the communications with our town's Sanitary District office for permits, and inspections. The work was done in one day, no hiccups or extra cost. Their bid was the best of the bids and he was the only contractor who actually look into the sewer with a camera; all the others did a estimate out of the top of their heads and seem not to be interested in doing the job. I would recommended Star to anyone who is replacing their lateral.

Fred Ramos and the entire team at Star Rooter Plumbing is a first class operation. We enjoyed working with Fred. He explained everything and followed through with permits and coordination with city inspectors in regards to our sewer lateral. We highly recommend his services. Thank you once again.

Do not choose anyone else! This company is great! We had a trenchless sewer line replacement. The end cost was exactly what we were quoted, they came out and did the entire job in one day. The workers were friendly and professional. We're really happy that we chose Star Rooter & Plumbing!

Replaced the pipes for back bathroom. Very efficient and clean, they did a nice job.

We had a main line water break on Monday which happened to break our sewer line which unbeknownst to us that soot and rock was shot into our sewer line towards our house. It wasn’t until Saturday evening we found our cut out backing up in the back yard. Sunday we started searching for a plumber to come out with a camera so we could record what was in our line. It is very hard to find a plumber on Sunday. But Felix responded and showed up around 4pm on a Sunday evening. He worked tirelessly and was determined to clean the line of all these rocks and soot. He was going to have to come back the next day with a bigger, more powerful machine. Felix and a co-worker returned around 3:30 Monday and still determined to break free our line of all debris. He finished around 7pm and was able to complete the job. We are very happy customers and will be referring all our friends to Star Rooter (ask for Felix). One more important thing, the price. The amount he charged was fair and we DIDN’T feel taken advantage of one bit. He is very knowledgeable and knows how to handle any situation. Know that you can count and trust in Star Rooter.

Star saved the day with the best price and service with our sewer lateral and hot water heater replacement. They even paid for a carpet cleaner for the back up that happened BEFORE we hired them to replace the pipes! Above and beyond!

Plumber checked the sewer lateral. Showed me with a camera. Gave me a good price. Friendly, very competent.

Their trucks, work being done next door, blocked my driveway so I couldn’t get out of my driveway. It’s good business to notify residents that work is being done and their trucks will occupy space on the street. No one notified me; no one knocked on my door. Seems they didn’t cate that they blocked driveways,

If I could give him a zero star, I would. AVOID Star Rooter and Plumbing, unless you like to be taken advantage of and made to pay more than the estimate. They are dishonest.
Got an estimate for a sewer lateral and they tried to charge us about $1500 more during the job on some b.s. that the pipe would not go all the way back to our property line. What was the estimate for then?
At the end, he finished the job, but we ended up paying more because they are dishonest. Go with someone else.

I don't have enough words to describe my experience with this company. Juan is without a doubt the most amazing diligent and honest plumber I have ever had the pleasure of working with. He kept going and going to find the problem in a really large very old building. I'm beyond grateful and truly impressed!

Great service ,professional crew,and clean couldn't ask for more

Today, Star Rooter & Plumbing replaced my water heater. They were very efficient and reasonably priced. In a couple of hours I went from not having hot water to having hot water in a few hours... I'm very happy with their prompt service. This is my third time using their service. A few years ago I had all of my house waste lines replaced, and they fixed a kitchen drain problem. They stayed on the job until completed. There's no doubt who I'm going to call when I have any plumping problems.

I used Star Rooter twice so far and referred them to my dad. Both myself and my dad are pleased with their work. AJ asked if I wanted him to come the same day! Reasonable prices, professional, gets it done the same day , maybe 2 days for big sewer job, no problems, and got my paid receipt at the end. I'm thinking of another job I need them for because I trust them and like their service . Highly recommend.

They showed up in 20 minutes and spent only 7 minutes to open the clogged drain.
Thanks to star rooter & plumbing.

NO comment I let the star speak for it self.

Alex, Javier and the other good men on the Star Rooter crew did an efficient job of replacing our broken sewer pipe using their trenchless system. It was a big project but they kept us informed of their progress. They even worked well past dark one evening.

This project uncovered the urgent need to repipe our 1940's house from corroded galvanized pipe to all copper. Good to know our water is now traveling through the new and correct type of pipe.

While I would not wish either project on anyone, I can recommend using Star Rooter and Plumbing for these urgent needs. THANKS ALEX!

I was able to get same day service. Plumber was very professional and was able to work with me what I needed asap and recommended for future.

A driver cut me off at the gas station. Pretty bad incompetent drivers at this place

They are inconsistent.
They will come weeks later to finish a job and at times at the end of the day until 9pm. Most likely doing another job, then coming to finish this job, disturbing the rest of the neighborhood.
That being said, it shows unreliability and unprofessionalism. That can reflect poor job performance..
You can interpret that anyway you want it to.