Best Plumbing Service in Tucson AZ

I called Plumber of Tucson because my water heater had gone bad. After they explained my options, I chose the tankless water heater. They came out right away and were so professional and accommodating. They made a bad situation pleasant. I would call them again and highly recommend them!

Their okay

Travis help me get a new water heater. He was polite and professional. The price was fair and his service was exceptional! Thanks again.

Sergio from Affordable Pluming put in a new R.O. system under my kitchen sink. It works beautifully and the faucet has strong water pressure. Sergio is professional, very skilled in the area of plumbing, as well as a very kind and polite person!
Katherine

Called them to snake my service line to remove a blockage. They ran a snake and said that the blockage couldn't be removed. They recommended that I rip up my foundation to replace the pipe for 3600$. I called another plumbing service that removed the blockage for 500$

Derek and Cesar came out and did a great job repairing my shower faucet. They wore masks and were very professional.

I can't say enough good things about how well this neighborhood plumber cleaned my drains. They came quickly and got the clogged drains in my house fixed quickly.

If you get assigned this company through your home warranty (because let's be real, no one would chose them willingly) - request a new company.

They told me my hot water heater wouldn't be covered and that I should buy a new one from them. After.I declined, they said they would find a way to make the warranty pay for a new hot water heater.

Except now they tacked on nearly $900 in extra fees. For example, they said the flexible gas line needs replaced - even though its brand new.

Refused to go into detail about why the extra charges were needed.

Run from this company.

EDIT - I see the company replied to this review. And continues to spew lies. The repair WAS covered by the warranty company. When I asked why TAZ was asking for nearly $900 in modification fees, no one could explain the costs - especially since NO modifications were needed.

Its funny that these modifications weren't mentioned until I DECLINED to buy a water heater directly from your company.

No one was asking for free work. I was just asking for an explanation of nearly $900 in fees that were never mentioned when the tech was out here. And its funny those fees didn't exist if i bought the water heater directly from you.

Was I frustrated? Of course I was. Especially after calling for WEEKS and never once getting a call back (I always had to call you). So maybe if your front desk people were better at their jobs, customers would be less frustrated, eh?

Your reply speaks volumes as well. You really think you're the only plumbing company in town? Like I'm going to come crawling back for your services? You' and your company are a joke.

Also - there's dozens of comments of your company pulling these same stunt with other customers.

Good

Great job clean neat it was pretty good excellent workers good price

Fast response with great work! Thank you

Dealing with RES-COM Plumbing was a dreadful experience. Initially, the original plumber who responded to the call did the work and gave us the quote was a decent man. I would enthusiastically work with him again if he were not connected with RES-COM Plumbing. Once the job was finished a new contact billing person started contacting me. That is when the problems began. His first contact was to issue an unexplained bill for $992.00 when the original quote was $500.00. There was also a $75.00 holding fee my tenant had to pay to assure services. The bill arrived void of any breakdowns of costs or charges and was presented in narrative form as if he was trying to tell a story. When I contacted him to ask for explanations he became indignant. He even called my tenant numerous times seeking payment before we were able to agree on the terms. Finally, I was able to speak with the owner who agreed to lower the cost to $700.00 in addition, he would provide a 30% future discount for any future services. The decent thing to do would have been to give that discount for THIS job along with the reduction. He surely knew I would never use them again to ask for that discount, which means he would never honor it. Decency was not a consideration. The biggest problem I have is with the billing colleague who harassed me and my tenant for the better part of a week and the way he/they presented an invoice void of costs and charges. The hostile manner in which the billing person communicated with me also shocked me to the point of disbelief. To be fair to the original plumber, he did a fine job and it was a joy to work with him. My issue is with the hatchet billing man & to a lesser degree, the owner for harassing us for payment - even blaming us for the added arbitrary costs. The bill was fully paid within nine days. It was a horrible week and a half of harassment. I have never witnessed such unprofessional and despicable behavior from a company whose sole job is to provide an honest service. They are far from honest from what I experienced and could never in good conscious recommend RES-COM Plumbing.