Res-Com Plumbing

We are very happy with zach. He came and installed a dishwasher in our kitchen and also added two new hose spickets in the front and side yard. It was all done professionally and in a timely manner. We would highly recommend zach for all your plumbing needs

Dealing with RES-COM Plumbing was a dreadful experience. Initially, the original plumber who responded to the call did the work and gave us the quote was a decent man. I would enthusiastically work with him again if he were not connected with RES-COM Plumbing. Once the job was finished a new contact billing person started contacting me. That is when the problems began. His first contact was to issue an unexplained bill for $992.00 when the original quote was $500.00. There was also a $75.00 holding fee my tenant had to pay to assure services. The bill arrived void of any breakdowns of costs or charges and was presented in narrative form as if he was trying to tell a story. When I contacted him to ask for explanations he became indignant. He even called my tenant numerous times seeking payment before we were able to agree on the terms. Finally, I was able to speak with the owner who agreed to lower the cost to $700.00 in addition, he would provide a 30% future discount for any future services. The decent thing to do would have been to give that discount for THIS job along with the reduction. He surely knew I would never use them again to ask for that discount, which means he would never honor it. Decency was not a consideration. The biggest problem I have is with the billing colleague who harassed me and my tenant for the better part of a week and the way he/they presented an invoice void of costs and charges. The hostile manner in which the billing person communicated with me also shocked me to the point of disbelief. To be fair to the original plumber, he did a fine job and it was a joy to work with him. My issue is with the hatchet billing man & to a lesser degree, the owner for harassing us for payment - even blaming us for the added arbitrary costs. The bill was fully paid within nine days. It was a horrible week and a half of harassment. I have never witnessed such unprofessional and despicable behavior from a company whose sole job is to provide an honest service. They are far from honest from what I experienced and could never in good conscious recommend RES-COM Plumbing.

I rent an older house and ever since moving in, the kitchen sink had a terrible leak and when you would turn off the water it would spray out of the bottom of the handle. I contacted them and they quickly returned my call after leaving a voicemail and someone came the next day. Zach was very friendly and worked in a timely manner, even with leaving to go get parts that we needed. Would definitely recommend.

Res-com plumbing was excellent! very knowledgeable and helpful. I highly recommend res-com plumbing Zach and Luigi are straight shooter's and men of there word.

We used Res-Com for the replumbing of our house years ago and had an excellent experience. They had the best rate in town and working with Luigi was wonderful. We recently had an old sprinkler system that needed to be capped off. I was impressed by the response time and how quickly the job was handled. I will continue to recommend Res-Com to my friends.

I have used this company on many occasions. They have always supplied professional, prompt service. Zach and George have been fantastic. We had a huge leak under the foundation, they came out right away and made sure we had water. They re piped the whole house and answered all of my endless questions with patience. I would absolutely call them again and recommend them to all my friends and family.

About 2 weeks ago, Zach came out to replace a leaky water riser. He came in his personal vehicle and said it would be $800. Trusting his expertise, I agreed against my better judgment. When collecting payment, he said he would give me 25% off if I made the check out to him personally. I did and never received a receipt. Now the pipe is leaking again and he is nowhere to be found.

It seems that theft runs in the company as the BBB had a Pima County sheriff's police report generated from a little over a year ago

Don't use this shady company