Best New Water Line in Toledo OH

Wonderful, prompt service. Josh and Joe called before they arrived, and were spot on with their arrival time. They surveyed the situation, fixed the problem, and the cost was amazing. We have found ourselves new plumbers. Their motto is Honesty and integrity is our first priority. Believe them - they're the real deal.

Trustworthy and Prompt! We have used them for home and for our business and they are always fast and fix any problems we have. We no longer stress about plumbing we just call Pipe Doctor and they handle it.
Very reliable and great customer service!

I called this company after hours for a drain issue, and told him that though it was draining at the time of my call, I would have him snake it anyway. He was extremely polite and said he would send someone out for a few of 125.00. I was delighted! He sent a tech out who looked at the drain and ran water through the drain and said it seemed to be working and it was up to me, at which time I said “since you’re going to charge me either way, go ahead and do it”. The tech said “no, I won’t charge you”. So since he said he didn’t think it was needed, and it was no charge, I said ok don’t worry about it. I then went in to ask about other services and said I would call to get an estimate on those jobs the next day. He was exceptionally kind.
Ten minutes later, I got a text from the owner lecturing me on how I said I would have it fixed regardless of whether it was draining or not. And because he sent a tech lot, I owed 96.00. I explained to him that his service tech said no charge. And had I known I was going to pay 96.00 for nothing, I would have rather had him auger it for the 125.00. He then responded that he thought I would have communicated HIS conversation with me to the tech and that there was “blame” on both sides. Blame??? I didn’t shirk the bill. I even said “you’re going to charge me for coming out so go ahead and do it”. But now I am the bad guy because his tech walked away without billing. Sure, I will pay for the call, but his tech made the wrong call - he shouldn’t have said no charge only to have me pay 96.00 for absolutely nothing after the fact. And the fact that the owner would come back to me and say I was partially to “blame” is absolutely pathetic.

Ladies and gents.. they are my go to!!

Called the company for a free estimate. Customer service on the phone was great. HOWEVER, when the technician arrived for my estimate, he started to dig-up my yard without permission; never inspected our sewer main to determine the problem; yet quoted a price for cleaning out the blockage (causing our sewer drain to backup). Quoted price was $150 HIGHER than their competitors (who's customer service was as if not more personable). Technician did not represent his company well -- was rude, disrespectful, and had the appearance of a dirt-bag.

I cannot speak for T&J's quality of work. I was turned-off by their technician, and therefore cannot recommend the company.

Joe & Zack were great. They were up front and honest and fixed the issue quickly.

Had Cody and Montanna come out and do some work for me was very efficient and courtious,got the job done quickly at a good price would use and recomend them highly

The plumber was super nice and did a great job. Plus his ringtone was Super Mario which was awesome.

Came within an hour of me calling on a Saturday, I was very impressed with the timing. Also he did a great job & a reasonable price!

Best place I ever work for the last 33 years

I am so impressed with the owners Deb and Mark Schuster. They really care about their customers and want to make sure they give great and timely service to ensure your problem is solved. I definitely recommend them!

Go anywhere else they charged $1500 for 3 hours work. $500 an hour?
unreal. Don't let them rip you off. Do not trust them.