Best Drainage System in Tampa FL

Just nice people. From the office guy to the plumber that came out. Did a fine job at my rental house and were nice to deal with. Will use again.

Friendly , prompt, and quality service. I don’t know what else you can ask for.

They were recommended by a friend and she was right, they were great. Straight to work, fixed my plugged drain that was disgusting! No fuss, no mess, easy to schedule and very reasonable. I'll be having them back to work on my bathrooms! I'm going to ask for Greg and Peter, they were very knowledgeable and easy to work with. Highly recommend them.

The two men sent to replace water heater deserve 10 stars! Outstanding service. Went beyond the call of duty. Made upgrades to insure future problems would not happen. Could not be happier.

Called to schedule a appointment and they got me in right away, Adrian the tech was very professional and knowledgeable.

Edited: Jason, who was recently brought in to help improve the Tampa Roto-Rooter team, has been in touch with me regarding the issues we experienced. He took care of the amount my husband and I owed for the water remediation and apologized for how we were treated. Thank you, Jason!My husband and I discovered a leak in a pipe between the first and second floors of our house on the afternoon of New Year's Day 2022. We called several emergency plumbers, and Roto-Rooter was the one with the soonest availability -- the next morning for a plumber. After setting up our plumbing appointment, we received a call from a project manager, who came to our house that same evening to investigate the leak. We were pleased with this quick response time. Things went downhill from there. The plumber who came the next morning (day two) was inexperienced and couldn't fix our pipe issue; he said the pipe would need to be soldered and that his soldering gun didn't work well, plus that he didn't have experience soldering and that a more experienced plumber would need to be called in. After three hours at our house, all he'd done was look at the pipe, remove a small section of drywall from our ceiling, and spend a lot of time on the phone with dispatch supposedly trying to get a more experienced plumber to come over then. The next day (day three) we hadn't heard from Roto-Rooter by 11:00 a.m., so we called their national dispatch a few times. We tried contacting the project manager who'd initially come out, as he'd left us his card, but he never answered his phone, and his voicemail had someone else's information on it. We did leave voicemails, which went un-returned. Finally, around 5:00 p.m., the local Roto-Rooter dispatcher called to let us know that our plumber team would arrive within forty-five minutes. It ended up being around an hour, but our plumber team was great! They were the best part of working with Roto-Rooter and the only reason this review doesn't have one star. Anthony and his assistant (apprentice?) did a wonderful job. Instead of soldering the pipe -- which he did know how to do -- Anthony recommended that we replace the entire section of pipe with the leak, as that would prevent future leaks with more certainly and would be what he'd do in his own home. They were done within a few hours, and we paid the Roto-Rooter invoice they left us and tipped them.Roto-Rooter was supposed to get in touch with us sometime the next day (day four) regarding water remediation for our ceiling around the pipe. Again, they didn't, and it took several calls to their local office Tampa this time -- as national and local dispatch weren't either very knowledgeable about the situation -- to hear from someone who said he would look into our project and arrange for a water remediation team to come out. Later that day, I was called back by a female office assistant who was the most helpful person I spoke to in the Tampa office. She told me when the water remediation people would be coming the following day. The following day (day five), the water remediation people came without much notice and set up a dehumidifier and a fan to direct it into the ceiling. The set-up was fine. However, the water remediation people didn't know exactly how long the dehumidifier might need to stay in place. One of them said he would call me in two days to see if he could come by then to check the levels in the ceiling. This vague time was an issue for both my husband and me, as we can only work from home on a permission-granted basis and don't work close to home, either. The dehumidifier wasn't removed until day seven, and we can only hope that all of the moisture was gone from our ceiling. We never got a specific explanation as to what was done RE: the water remediation, and they still haven't billed us for that. I *do not* recommend working with Roto-Rooter if you have any kind of emergency job, if you have a timeline for getting your work done, or if you need anything other than a basic plumber.

Fabulous. 5 Stars. Would use again and again.

Phenomenal job! Super professional and polite.

This company is very safe for all your plumbing needs. I really appreciate you guys til I die. Dyser to the bone

We used them for a huge re-plumb on our house. They were selected by our GC and not us. Once they got into it and I saw their pricing I called other plumbers and got quotes for the same thing. Other plumbers were 30-40% cheaper. They tried to sell me on a $2K water softener that was over the top. They are very expensive and I would not have chosen them if my GC hadn't already hired them. It was too late to get out of it. We had a leak in our shower a couple years later and the GC sent them over to look at it. We thought it was a warranty issue but they came over and couldn't figure out the problem despite the water line damage on the drywall. Then they sent us a $200 invoice without ever telling us we were going to be charged. We thought this was a warranty service call. We will never call them again.

Bloodclot foolery