Best Water And Sewer Lines in San Francisco CA

Respectful of time and financial constraints and provided thorough overview of the issue and what was fixed.

Wilbur and Christen are very knowledgeable at finding and fixing my plumbing issues.
Also, kept work space clean.

His good in what he does.
Thank you Rafael.

Ishmael was courteous, efficient and on time! The appt process was efficient and the scheduler worked to find a time convenient to my availability. Thank you!

They got to my house right away with all the tools they needed and fixed the problem quickly and well. Their knowledge of how to clean drains is really impressive.

Booked a three hour window to get a kitchen sink installed. They were late by over an hour, and only came out to give a quote. The plumber asked if I had the old sink to see how that was installed, after much huffing and puffing about how complex this was.

It's a sink for goodness sake that just needs to be connected.

He gave me a quote that was three times what I expected, and wouldn't tell me how many hours at what rate that was based on. We don't have hourly rates, we quote per job.

Had it done by another very nice plumber for a third of Genteel's quote.

This had to be the strangest interaction with any service provider I've had. Didn't seem to know what he was doing and then provided a ridiculous quote with no explanation.

Or they just try to take advantage of people who don't have any sense of what's involved and how long it should take.

Either way, fair warning on these guys.

Wonderful job fixing our leaking sink as well as rewiring some outlets for us. Highly recommend! Fast and friendly service. Thank you!

Daniel showed up on time 9 a.m. Thursday, cleared out the tree roots that seem to be the cause of the clogged garage to street drain, and tested it afterward. The entire job was done in under an hour. Very professional. The job was done with 60 day service warranty (one service recall). My wife was very happy with the job performance.
The cost is high in my opinion at $365/hour. Daniel did tell my wife about the cost/hour upfront and the wife did agree to it. I am open to any correction on my perception on cost since I do not know current typical average rate. My prior data points were that these kind of jobs should be in the $100-150 range, and I am willing to pay up to $200.

A great plumber! Honest and efficient!

Class act, our technician was very professional and knowledgeable

My water heater went bad and flooded my garage. Daniel came in for the water heater replacement. He was professional, courteous, and funny. He got the job done and I have hot water again.

Johnny and Joe have worked on my rentals over the years and are honest and very good at what they do. They always have my best interest at heart and I appreciate that. Great Customer Service .

Great Workers, fast service and clean finishing.. just love it!

I contacted J Drains based on the referral of a friend. I called and the voice mailbox was full, but within 20 minutes I received a call back from Jason, the owner. I walked him through my problem (sewer was backing up at the clean-out on the property line). He discussed several remedial strategies based on listening to my assessment, where his price estimate was better than competitors by several hundred dollars. He then also said based on where it is - sewer backed up to the street - you should contact the City [of San Jose], they will likely come out and deal with this for you for free. He was shocked that other plumbers I'd called *hadn't bothered to inform me of that option*. Jason was 100% right; I called the city, and they sent a truck out 20 minutes later and cleared the problem right up. Cost to me - $0 (included in my municipal taxes). I know where I'll be turning for my future plumbing needs and advice. Thank you, Jason & co.!