Best Clogged Toilet Pipe in San Francisco CA

Travis (technician) was awesome in checking our system. Although their company was not allowed to perform the service, he was very professional and provided accurate assessment. Thank you.

Called a plumber out to help me figure out where the leak was. Turns out two of the toilets were running when I was out of town. The techs solution was to replace the parts 2k or replace the toilets 4K and was pushing me to replace the toilets because who knows other parts might fail and I’ll have to replace the toilet in a month anyways. The 4 k price includes 2 toilets plus install and takeaway. I asked them how many hours this would take and what’s their hourly charge and material costs. And his response was we charge by job. I told them to email me the estimate which they never did. And when he left I went on Home Depot’s website and they charge 20 dollars for the parts to replace, 100-300 dollars for the toilet and Home Depot will install each toilet for 315 each. So even if I did go the route of two new toilets plus install and take away that’s still $1200. 4K for that same job is highway robbery. And I get it plumbers will often charge 4x more for an emergency call but this wasn’t an emergency call issue since I already had called the water department to turn off the water and had the water turned off at the main. And when I found out it was those two toilets I had turned off the water to those bathrooms. So there was no emergency and they weren’t offering to do it same day to fix my problem.

These people are either crooks or the tech gets paid hourly and was just killing time giving me an outrageous number while sitting in his van pretending to write up an estimate he never sent me. Because he had me wait a good 20 minuets before his estimate was “ready” to talk about.

I have known Isaac, the owner, for nearly 20 years. It’s always been a professional relationship, and I’ve been able to rely on him as overflow for my own business. As a fellow business owner, it’s hard to find others in the industry, willing to help you succeed. Especially when they are direct competition. I have found that I can rely on him as a solid referral when we are too busy at Larratt Bros Plumbing to handle incoming calls. That speaks to his integrity, and is reflected in the quality of work that he provides. You’re not going find a more calm and levelheaded business owner as Isaac. You can trust him with the keys to your house.

when i called them i had no hot water,
plumber showed up on time and gave me a reasonable estimate to replace mine and i had hot water when they were finished

Grateful to have someone come out same day as I called. When your commode is out, it is an emergency. Fast resolve & professional.

Ron was great. On-time, quick solution, good explanation. Highly recommend.

I can't say enough about what a great job Angelo and his crew from Discount Plumbing did with our rental home in Oakland. Angelo called me right away to set up a next day estimate. He and his crew were on time and very thorough. originally, it look like it was going to a straight forward trenchless project and Angelos's quote came in well below several other bids.

Angelo and the crew got to work on time the next day and we were lucky enough to get the once in a blue moon plumbing disaster. A city tree had a root that grew into the line and ran over 52 feet to the house from street. Angelo called me right away and kept myself and my up-to-date with multiple messages as our simple trenchless project turned into a massive multiple trench sewer excavation. After seeing the extensive work that had to be performed it was an incredible relief when Angelo gave us the additional expense from the original quote which was incredibly reasonable. At this point we were at his mercy and I felt that he made sure that he didn't take advantage of the situation. In this day I think this type of honesty is hard to come by and it almost brought me to tears.

Angelo and his crew worked long hours for two days on our little sewer project and they we so professional. The kept the area as clean as possible and communicated clearly with my neighbors, my renter and myself. Angelo was so extremely helpful and positive even as the project got bigger and bigger.

We found Discount Plumbing through all of the fantastic BBB and we could be more pleased than with the support, They earned my highest recommendation and I mean earned it!

I called this business to fix my water heater. The technician was prompt and courteous. He repaired the problem in no time and I was incredibly satisfied with the service.

Wouldn’t use them again.. they told me the cost was $389.00 I feel on the floor.. The dispatcher said $89.00 to come out then a additional $89.00… if they have to unclog the toilet. He was literally here for 5 minutes … proceeded to tell me $500.00 if they have to take the toilet off.. I know things are expensive but unbelievable.
I am shocked , he said he would give me a $75.00 coupon….nice of him…
. My other plumber called as they where here who would of cost me half of that.. told him the price they charged and he is in shock land also..
off to buy my own snake for the toilet …
Learning experience .. should of had more patience and waited for my regular plumber to call back..

Excellent service. Very responsive. Would highly recommend and use again.

The man was soo rude and unprofessional. I wanted to pay with credit card and he told me that his company does not accept credit cards cuz it cost him 10% and that they are fraudulent. He wanted me to only pay cash or by check. I am currently working with BBB so they can assist in getting him paid (my bill was $130.00).
He said he was going to band me from my insurance company. The moment he walked into my house he was very negative told me how horrible my pipes were and that whoever remodeled my house did not know what he was doing. He went on and on how bad my pipes were. (that's why he was at my house HELLO).
I was actually scared on how he came at me (hubby was not home)when i told him that I did not want to pay him with a check I felt scared. It's too late for me but I am going to see that he does not ever treat another customer like he did me.
DO NOT USE this company.

unprofessional and irresponsible