Best Complete Plumbing Services in San Antonio TX

Mr. Mitchell did amazing work fixing my leak! Will recommend his work to anyone needing a Plummer

Our water heater was not working, so I called Sears Home Warranty to place a service call. Sears could not make it out that day, so they sent Premier Plumbing Services.On Wednesday, December 7, 2022, Ruben from Premier Plumbing Services came out on the service call and determined that we needed a new water heater. Ruben told my husband that we would be responsible of paying an access fee of 335.00. It would cover having them take the new water heater to the second floor, then bring the old water heater down to the first floor and the disposal fee. We understand the disposal fee, which Ruben said was 50.00. We cannot believe we were going to be charged 285.00 to bring the new water heater upstairs so they could install it and bring the old one down! Ruben was not making any changes to it; he was only installing, it exactly where we had it before, with no modifications. Ruben advised my husband that he would have to return on Friday because the water heater was not on stock and would have it by Friday. My husband was told if the water heater would have been in the garage we would not have been charged that access fee. We would only have paid the disposal fee.I tried to switch companies, but Sears did not let me because Premier Plumbing had already started the service call. On Friday, December 9th, they came to install it. I was unsuccessful in getting someone to help me bring the old water heater down and the new one up stairs. Ruben asked me; so you really want to move them yourselves? I replied, yes. Then he replied, I can pick up my equipment and will come back later. I agreed, then he proceed to say...I will go do another service, but I can't guarantee that I will return today and we don't work on the weekends. I replied, then you pretty much have my back against the wall because I can not be without hot water for another two days... Just do what you have to do.The new water heater was installed, but Ruben could not get it to ignite. He said he needed to change a part (ignitor) to see if that was the reason that it was not igniting. He changed the part and was able to ignite the water heater. I should not have allowed him replace the part, I should have asked him to replace the entire water heater considering it was supposedly new... but I didn't.After he left; I was reviewing the receipt more closely, when I noticed that Ruben changed the disposal fee for 50 to 95.00 and lowered the access fee. The total still came out the same 335.00. Then, I remembered Ruben commenting that he should be charging more for the disposal fee. I assume that he changed it so Sears Home Warranty could see his disposal charge.To top it off, Ruben said to me, as he was walking out of the house, I would not be able to take cold showers. I would rather rent a motel room or go to a friends house to take a hot shower. I replied, unfortunately, we had no choice but to take cold showers.I believe that we were taken advantage of; due to the fact that our water heater broke during cold weather. I would not recommend this company to anyone. We have reached out to Cinch, who is the company that handles Sears Home Warranty, to put a complaint. If that doesn't work we will look filing a dispute.

These guys did a great job. They were punctual and did excellent work. Will definitely use again.

Terrible company. They came out through our home warranty company, American Home Shield, which is also a terrible company. They did a hack job. We needed a pipe replaced in the bathroom, so we removed the drywall for them to get access to the pipe, and instead of cutting through the entire pipe and pulling it out, they went into my dining room and cut a piece of drywall out so they could wrap a chain around the pipe. Apparently they like to only make a small cut in the pipe and use the chain to yank out the pipe but the chain wouldn’t fit around my pipe because of the drywall behind it. So they decided to cut a huge piece of drywall out in my dining room. To say I’m furious is an understatement. They also don’t fix the wall because they are just “plumbers” which is why I bring up the question why do more damage to my walls just because you are too lazy to cut through the pipe. The best part....when they left, they tossed the old pipe in my flowerbeds in front of my house. I would not recommend this company, EVER!

The team showed on early and was great. Got the outside faucet fixed super fast

Awesome job done Eric and Andew!! They did a fantastic job I am really happy they came to do the job, very courteous and friendly. I would difinally recommend them.. Great job done again thank you guys so much.

Great service. We had a leak outside and they found the issue quickly and offered a great price. I would definitely recommend People's Choice Plumbing over some of the other larger chains out there.

Came to do the back flow check. As always Ruben was very professional. I’ve used AAA for many years and always been well taken care of.

I installed a water heater, unfortunately, when i went to plug it into the outlet the power went out. So I left it alone and told my wife to call a plumber for the following day. The plumbers (1st Call plumbinh) she called told her a new water heater would be needed because the one i installed would not work. My wife said the plumbers did not look at the heater and quoted her $3200 for installment of a new water heater and some other repairs. We felt they were trying to take advantage of the situation.So i contacted Anchor Plumbing via FB and immediately responded. They went the following day and said the wiring was not tight enough and caused the power outage. They fixed the wiring and installed a thermal expansiontank and pressure valve st a readonable price. Felt like they were honest and they did a great job. Thank you.

Great service from Mario Guerra hvac comfort advisor.
Got my system up and running in no time. Fast, friendly, efficient. Great job

This review is about the customer service only. I cannot attest to their work.Called company on Friday morning to see if they can assist me with plumbing needs. Representative said they had everyone out on a call and asked if this was an emergency. I said no, he can schedule me in as I wasnt expected to be immediately taken care of at the last minute. Rep told me to texted him my info and he would contact me back after conferring with his schedule. Told him that would be fine. So I texted him my name and address. Friday went by without contact. I waited until now Monday evening around 8pm without a call. Apparently this business is so busy to bother with new customers or to even provide a courtesy call regarding the delay. I wouldn't do business with this company now even if they called. This was a complete waste of my time. I was looking for a reputable company and boy was I no where near getting close. I wouldn't trust anything these guys say now. I knew I should have just called a well-known company with whom actually wants my business.

Great company very informative and knowledgeable, plumber called before coming and was on schedule and that’s a big plus. Will definitely use COPPERA again.

Rip off!!! Will never use again

Great price, prompt service. Fixed my dripping tub faucet at a FRACTION of the cost of many other local plumbers. The access hole to the bathroom was made through the adjoining room wall (to avoid breaking the tile); the cut was well done and the same drywall piece was put back in. Was able to save costs and time by using the parts I'd previously bought at the hardware shop.

Awesome service and quick response to emergency repair