Best Air Duct Maintenance in Saint Paul MN

Timely,efficient,no messing around,job well done!!

First cold snap of the season. They were super busy, but communication was great and expectations were met. They provided us with space heaters for the couple days we needed them. Very responsive, and explained it all so that I could understand. My wife dealt with them one day at our home and they treated her very well. A respectful bunch, I trust Aabbott Ferraro for our future heating and cooling needs!

Customer service is very friendly. I am however disappointed in the lack of communication about when they will arrive and when they are running late. The first day the tech was on time and great to work with. The second day we where scheduled to have a supervisor. 45 after my arrival window past and I hadn't heard anything I had to call the company to find out he was running late. It was 3 hours later that I finally heard from supervisor. I rescheduled the supervisor to come the next day and he arrived within the arrival window. The supervisor was very nice and explained well the situation. I would have given more stars but feel the company fell very short not having someone contact me with updates. I call or even a text to let me know they where running late would have prevented the fewer stars. If I may make a suggestion I would highly suggest having techs and supervisors call or text with updates. Especially if the arrival window has already past. Other then that the tech supervisor and the crew that installed the new furnace did a great job.

Our washing machine flooded our basement laundry room. Matt was at our house in less than two hours to clear and scope our blocked sewer drain. Extremely courteous and professional. All work was quoted up front and explained thoroughly, with no games or surprises. We will definitely be using them again in the future. I would recommend them to anyone. Thanks, Matt!!

We needed to get a new boiler and had multiple places come out to do a bid. Not only was Metro the best value, but they were so easy to work with. Andrew S and Josh A were our two technicians, and they did a fantastic job. Then, once they finished, Andrew didn't laugh at us (at least not to our faces) when we had him give us a step by step guide on how to do everything with our new boiler. (We took copious notes and, again, he didn't laugh.) Our new boiler takes up SO much less space, is energy efficient, and we're so pleased with our experience with Metro Heating and Cooling.

Thursday service:Knowledgeable, courteous, fast, service with integrity- Joe was an excellent technician for our A/C. He provided appropriate detail on the status of A/C, discussed options, and provided education. Overall, great experience! I’d work with Joe again!Second service: great service! Braeden serviced our A/C. He was courteous, knowledgeable, informative, performed a check of our a/c jnit coolant, motor, and cleaned the filter for us.First service: Routine maintenance service for water heater. Steven was professional, informative, and a pleasure to work with. He provided opportunities to view the diagnostic findings and discuss causes of issues and potential options to remedy these issues. With the service, he also inspected other points of plumbing and identified an issue with our garbage disposal, and gave an easy tip for fixing the toilet tank flap which had been leaking. He also wore a mask and shoe booties inside the home. He priced out our options and provided some timelines to think about future updates. Overall a great experience.

There customer service was very knowledgeable, friendly and helpful. They were able to get me scheduled for repairs very quickly. The onsite technicians were very professional and got my system back up and running. I would definitely call them again.

Our experience with Ryan this past Sunday was fantastic. First, he answered the phone when I called at approximately 11:15 PM the night before to inquire about an AC repair once we realized that it had broken. Then, he arrived promptly at 11:00 AM the following morning (having given us an arrival time window of 11:00 AM - 1:00 PM) and began assessing the problem. He worked diligently until our AC was fixed, finishing up within approximately one hour. It has worked great ever since! While no-one wants to face the hassle or expense of an unexpected appliance repair I would absolutely recommend Krinkie's to anyone with Heating or AC needs. They've been great!

Our furnace stopped working and Apollo was out promptly and diagnosed the problem. Options were given and replacement was the best route. Pete was pout within 2 hours to determine the proper unit for our needs. The process could not have been any easier or more straight forward. I felt as though Pete was trying to help us with our situation, not just sell us a furnace. I am completely comfortable with my whole experience with Pete and Apollo.

Paul did an EXCELLENT job! He came here expecting to do one repair, but ended up fixing/replacing other things that I let go for too long. He did advise of potential safety issues, which, ultimately, led to me having all the items fixed. I’m so pleased! I’m single and have to rely on, and trust, people like Paul. I feel safer and happier, already, and he just finished the work. I will only use Aquarius Home Services for all my home repair needs.

I called Soderlin Plumbing because they have been around South Minneapolis for years. From the first call, to problem solved, I was impressed.
The issue was, I have had such horrible water pressure going to my outside water faucet for years. My sprinkler was only able to get about 3 feet high.
Ken came over and assessed the issue within 10 minutes and recommended a solution. I agreed and he got to work. Ken was trustworthy and experienced. I am 100% pleased with the results and I no longer have sprinkler envy of my neighbors. Thank you so much Ken!

Great service!

This is a mixed review, as I've had both a good and bad experience with Cities 1, ironically with the same service person. I will do my best to just explain the facts and let anyone reading these reviews make their own decisions.
I was referred to Cities 1 a few months ago, and I had them come service my air conditioning in my townhouse. David R (HVAC) came, and he was very professional, explaining what he was doing and why he was doing it. Given my general lack of knowledge on the subject, I felt very confident that David was doing great work at a fair price. We recently moved, and my duct-cleaning company said they could do their best work if the attic furnace were serviced by an HVAC professional first. So I called Cities 1 again, and I immediately explained to the rep there that this was my first priority. She assured me that wasn't a problem.
When the day arrived, I was thrilled to get David R again. But days later, when the duct-cleaning company returned, they informed me that the attic furnace was not clean. When I inquired about this, David insisted that wasn't one of his objectives and then tossed out some obscene figure to do the work. Again, I was clear with the first person I spoke to what the main objective was, that this wasn't just a general checkup. I have since called Cities 1 every four or five days, and no one has provided me any solution or shown any accountability.

While the work Silver Tree performs is acceptable, their pricing is frankly outrageous. We had a water heater (originally installed by Silver Tree) that failed after just three years. As part of the warranty process, Silver Tree installed the replacement at a labor price of $675 for less than two hours of work. If cost is a factor at all for you, I recommend looking elsewhere for plumbing and HVAC.

Its my area

Forced into using their services pretty much, multiple different quotes none of which were accurate and then dropped a massive bill on me because I had to use a commercial service for my residential low income housing I was living in. I wouldn't recommend from my personal experience.