Aquarius Home Services

Paul did an EXCELLENT job! He came here expecting to do one repair, but ended up fixing/replacing other things that I let go for too long. He did advise of potential safety issues, which, ultimately, led to me having all the items fixed. I’m so pleased! I’m single and have to rely on, and trust, people like Paul. I feel safer and happier, already, and he just finished the work. I will only use Aquarius Home Services for all my home repair needs.

Everyone I have worked with at Aquarius thus far has been great. Although my experience with the product itself has been horrible. I’ve had technicians at my home several times since having my water softener installed in late January. I’ve had everything installed from Aquarius and my water quality is still poor aside from the RO system. We have been dealing with the hard water feeling since day 1, strong chlorine smells in the water (we purchased the chlorine system to fix this), yellow stains in our toilets/bath tubs, and most recently high iron content in the water (they said this was the cause of the hard water feeling). Aquarius installed an iron filter for us a few days ago and since then we have had a black film cover our bathtub every night after giving our toddler a bath. Also, we had a huge blowout from the new system in our basement of black dust that covered almost our entire room.

I don’t know if we have just had bad luck, but our neighbors who utilized different companies for their softeners haven’t had any issues at all. As I said earlier my interactions with everyone at Aquarius has been awesome, but at this point regret my buying decision.

***After all this they came a made things right! Everything is working great now.

Nate was great at explaining how the K5 drinking water filtration system functioned. He worked with us as far as where the location of the tanks could go and showed us how to access everything. The way the system was installed allowed us to still have the storage underneath our sink for cleaning supplies and such. Nate was able to put the housing of the filters in our pantry and then connect it to the refrigerator. Nate was very kind and courteous, and made sure to clean up after he had to drill through the granite and drywall in order to access our refrigerator to tie the drinking system into the refrigerator. Can’t wait to have awesome water come through the fridge and ice machine!