Ann Ross

2 years ago

Zach was excellent. He was thorough in the maintenance check on my furnace and humidifier. He answered all my questions and provided great feedback on my system. He was also very respectful of my time which I really appreciated.

Karen Peterson

6 years ago

I have been a customer of The Plumbing Guys for 10 years. The staff is very knowledgeable,courteous, professional, and prompt. They have completed many projects at my homes. I callThe Plumbing Guys for all plumbing tasks. I like all of the plumbers and especially Andy. Irecommend The Plumbing Guys!K.E.Peterson

Aaron Barnhart

2 years ago

My house had a wacky issue where power was inadequate and it was going out constantly. I was charged a $500 diagnostic fee before I was even given a quote for my issue. At this point I felt trapped. The issue was determined to be at my fuse box. The first quote I was shown was to essentially redo my entire house's electrical at $18,000!!! The 4th quote I was shown ended up being for the issue I called for, and it was still another $1,600 on top of the diagnostic fee. I felt pressured to do it because I was without power and already down $500 at this point. The quotes show you the things they will do at each tier, but they don't illustrate the itemized cost of anything, which makes it hard to discern if the prices are fair. The prices they show you in their book prior to the diagnostic are much lower than the actual price of repair. BE CAREFUL. The technicians were knowledgeable and helped answer questions about my home's flaws. I will say they did a great job and restored my power. Did they fix my issue? Yes. Could I probably have found a better deal? Yes.

Brandi Strassburg

3 years ago

Absolutely wonderful, honest and considerate company that makes you feel like a valued customer! I had furnace issues and Kevin came out same day. He walked me through everything he was looking into to figure out the problem and answered many questions. His exact words I'm here to educate. The more you know about all this, the better which is absolutely amazing and made me feel even more confident in choosing this company. The prices are fair and consistent, no last minute fees or anything of that nature. I highly, highly recommend this wonderful company!Edit:Michael came out to install the parts that were ordered and he too was very kind, personable and friendly. Everyone I've talked to and/or had the pleasure of meeting with this company are wonderful human beings. Thank you all for being such a huge part in an amazing company. It's people like all of you that keep customers feeling valued and coming back. Keep being the awesome people you are!!

Michelle V

8 years ago

I felt very satisfied with the service I received from Airtech from beginning to the completion of the job. I was treated courteously and respectfully both on the telephone and while the technician was at my home. Thing were explained clearly and I knew what to expect. I can tell the air quality in my home is better now that our ducts were thoroughly and professionally cleaned. Thank you Airtech!

craig larson

2 months ago

Did a great job servicing the AC check up. Technician was very polite and professional.

Sara Mol

4 years ago

Chuck was very helpful in fixing our furnace and thermostat. He was very friendly and even helped us save money! Very happy with his service and would recommend to friends and family!

Jessica Beverly Parker

7 years ago

Had them come out for a yearly cleaning and inspection of our furnace, which is 28 years old. The tech did a great job - he was polite and professional and explained everything to me very clearly. Would definitely have them out again!

Bill Miller

a year ago

When our air-conditioner stopped cooling on a Sunday we tried to reach out to our regular servicecompany but somehow got Service Today instead. They came out to look at unit, we were under theunderstanding that there would be a weekend service charge to come out to find out if it could befixed. We accepted. The service person came out and told us he need to go back and get a fuse to see ifhe could get it to work. Then he told us there was an additional charge for looking/trying to fix it andthat it needed to be replaced. He then schedule someone else to come out later to talk aboutreplacing it. About this time we figured out the person did not work for our plumber but was ServiceToday employee. We immediately cancelled the sales person coming out. We then found the correctnumber and arranged for our service person to come out which they did and replaced the air-conditioner in 24 hours.I called Service Today to complain that I was charge to come out $249 and then an additional $350 totell me it could not be fixed and needed to be replaced. I have called at least 3 time and spoken toWendy an Allison and been told they would call me back in 24 hours with an explanation. On my lastcall I was told they would go back and listen to the call to determine the miscommunication and getback to me. That was on 9.23.21 it is now 11.18.21.I do not write bad reviews about services but Service Today has not had the decency to even call meback and defend their over charging. I would not suggest using them for an emergency situation...youwill pay more than you need to... I know because I checked around after this. BUYER BEWARE

Adam J

3 years ago

I’ve been using this company through several name changes. The best part is the service has never changed, always great and very clean. Today they hooked me up with the infamous “C” wire for my new thermostat. I installed it shortly after they finished and BOOM, new thermostat works like a charm. Awesome job!! Great company, I recommend them to all that read this review!!

Diane Fee

a year ago

Service Today has proven over many years of membership to be a trusted company with super knowledgeable, no pressure techs. Today, Luke’s work is a huge credit to Service Today! He performed a detailed inspection of my 6 yr old furnace. I needed new furnace filters and Luke helped me order via Amazon. The thoroughness of his inspection is exactly what I was needing in moving forward with confidence in preparing for the colder months. This company has been my go-to for any heating, cooling, electric, and plumbing needs! I appreciate the convenience, financial savings, and perks of being a club member. Many thanks to Luke for his integrity and honesty in the work performed today, as well as patience in answering my many questions. ~ Diane

Stephanie Jenkins

2 years ago

I chose the company based on reviews, A+BBB & someone had a similar issue as I did. The response was quick, the issue detected, pricing upfront, questions answered thoroughly. I took a chance on the company and they delivered. The Tech was professional and courteous. I would recommend and use them again for services if needed.

Paul Schrater

10 years ago

I purchased an Airtech service call through an Angie's List special. The repairman quickly diagnosed the problem with my A/C, and gave me an estimate on the repairs to a 20 year old system - vs. buying a new system. I was happy with the candor.

Karen Charlson

2 years ago

Kevin, the technician who came to check our boiler and address the issue of our 2nd story radiators not heating, did a great job explaining and getting our system properly running. Great communication and service. I highly recommend!

Jill Asher

10 years ago

Repairman was very friendly and knowledgeable. They diagnosed my problem right away and got me a new replacement part that day. I did a little research on my problem after the fact, and it looked like their prices were on the high side. Overall, I'm pretty happy with my service.

Rick J

5 years ago

Our service tech, Chuck, is a very personable worker. Before beginning his work, he explained the Services he’ll be providing along with the charges that will be applied. Knowing that he had other appointments for the day, he did not rush through the job. Chuck did not push extra services on us, only recommended what he felt was necessary to get done. The next time we need service, I will definitely request Chuck on a day that he is working. Both my wife and I along with our dogs, felt comfortable with him in our home. From start to finish, I surely would recommend AirTech. Being in a similar type of customer service industry, I respectfully give a 5+ rating. Thank you for everything!

jim olson

a year ago

The electrician, Jake, was courteous, professional and informative. He reviewed the necessary repairs, provided options as to how we could proceed. The job was completed efficiently and completely to our satisfaction. What a wonderful individual and experience. We will definitely use your services in the future when needed.This was a 5 star experience!Thank youJim Olson

Barb Danielson

2 years ago

I made the appointment Wednesday for Friday AM. Thursday, they called to ask if I was willing to have a Thursday afternoon appointment. Yes! Garvin called and arrived ahead of the scheduled time. He was very personable, professional and clearly gave me my options. He handled the problem in close quarters, kept the site clean, and ensured the drain flowed freely and satisfactorily before asking if I was satisfied. I appreciate his quality work and it was a pleasure to have him in my home.

Todd Woods

4 years ago

Very professional, friendly and did a great job explaining the work. Not intrusive at all and walked thru a safety check with me. Brian and his apprentice were thorough and concise in their explanation of options.

Robert Stacy

2 years ago

I finally got tired of replacing air filters and decided to have an electrostatic filter installed. Turns out it's now possible to add-on UV light sterilization (shown to be effective at neutralizing airborne viruses) so I decided to get that installed as well.The whole thing is not cheap, but for us (wanting to get back to normal life, hosting gatherings, etc.) it's worth it. They offer 3 levels of air quality treatment systems. Mike L. was helpful in figuring out which would work best and the final installation looks great and works beautifully. I'm mostly just into the tech, but the wife (who is picky about smells) said she really noticed the difference.(IN PHOTO: UV/ozone filter has the green & blue lights; the 1 electrostatic filter just fit inside old filter cavity on bottom/angled.)

Brittany Kiecker

3 years ago

The Service Today team was able to recommend solutions to remedy the water issues I had been experiencing. We have very hard water in our area. The team was very knowledgeable, and was able to compare the different options and discuss what would be best for my home.

James Reinardy

4 years ago

Paul from Service Today did an excellent job yesterday in addressing our home’s electrical problems. His coworker, AJ, was also very helpful. In the beginning Paul explained the overall process so there was no misunderstanding. I was kept informed as the work progressed. The workers were professional, related well to my two dogs, were clean on their work, timely and efficient. I could not ask for more.

Lisa Ferraro

a year ago

Service Today does excellent work! Jeff came out for a plumbing inspection and was thorough, honest, and friendly. He helped us best decide what was needed and what wasn’t. Then Mark & Jeremy came out the next day and completed the job. They did great work! Everything was done to our satisfaction in a timely manner. I would highly recommend Service Today!

Jayde

3 years ago

David S. is highly professional, knowledgeable and great to work with! He is very responsive and communicates everything so you fully understand what the issue or solution may be. I will continue to use them in the future for all of my electrical needs.

Beth Murthy

a year ago

Jeff H. investigated a leak that was causing water damage to my basement ceiling where the source was not clear. He was extremely professional and provided great insight into potential problems, how to isolate the problem and identify the source. This avoided me having to open up my wall until I knew what the issue was. I will definitely request him for all future plumbing needs.

Heather Brew

4 years ago

I’m extremely pleased with the work Mike did on our air ducts! They were very professional, they kept the booties on their shoes for respecting the cleanliness of my house and did a beautiful job on cleaning my air ducts. It was also very neat that they showed me before and after pictures. They did an awesome job and I would recommend them to anyone!

Tou Vue

10 months ago

Luke, the tech that performed my boiler inspection and tune-up was very professional and knowledgeable. He took the time to thoroughly inspect my system and explained the good and the bad and what can be done to keep my system running longer. I recommend their service and would use them again in the future.

Catherine Dales

a year ago

Ryan quickly found the source of our water leak from an upstairs bathtub to our kitchen ceiling. We had three other plumbers from highly ranked companies charge us with ultimately no solution. I’d definitely call on this company again, and request Ryan as my service pro!💯

Maggie Bass

7 months ago

Our furnace broke down and it was -10 degrees below 0. I called Service Today and they came the same day to evaluate the situation and offer us options. Tyler arrived on time and went right to work. He offered options (repair or replace) and we decided to replace the 21 year old furnace. Tyler gave us furnace type options, going through all the differences and pricing. He was very knowledgeable.The next day Dan and Dylan installed the new furnace. They were friendly, considerate of our home and worked hard to complete the job. They ensured everything was installed up to code. Once installed Dan went through all the details about the furnace, including a fact about furnace filters that will save us money in the long run.I can't say enough about Service Today. I'll definitely use them again!

Courtney Remes

5 years ago

David, Brian, and their team were great. Arrived on time, were pleasant and professional, and got our house warm and toasty again in frigid, below zero temps. We're happy with our new furnace and pleased with the service from Air Tech.

Georgia Henderson

2 years ago

Called about a leaky faucet and they had a technician at my house in about 3 hours. Another company was scheduled to come the day before but postponed service for 2 more days. Very pleased with the prompt response time. I even received a call from the technician regarding his arrival time. He was very friendly, professional, and knowledgeable. I will definitely use them again and recommend them to others

Robin Brown

2 years ago

The team was well coordinated to replace 6light fixtures, install an outdoor outlet, and fixed my doorbell circuit while hardwiring it to my ring. They were thorough, performed great work, and cleaned their area very well.

YC S

a year ago

Edit: The owner replied. I did not get any calls after the reply. I even called customer service with the same concern. They said someone will get in touch with me. I received zero calls. These guys won’t care as soon as they take your money. I will never do business again with the plumbing folks here.Original review:Deceptive pricing and aggressive sales tactics. Will take advantage of you as soon as you notice that you’re not familiar with the terms/pricing. Recently got a new water softener installed. Plumber was professional and the quality of install is good. HOWEVER, before the install, I got a quote for $2300 and asked the sales person what type of water softener is being installed. He kept avoiding my question and says it’s ‘top notch’ ‘best in market’ etc. I trust the guy and decided to proceed. A plumber came and installed the new water softener and works fine. I look at the retail pricing and it’s a $700 unit. I already had an existing water softener so there weren’t major plumbing issues that needed to be done. Essentially they charged me $1600 for 2 hours of labor. That’s pretty deceptive practice. Called to complain a few days ago but didn’t get any response from them. I do not recommend this vendor for plumbing issues. I used the same vendor and paid $1600 to get a garbage disposal replaced. I think I got scammed on that one too.

Rozann Rose

4 years ago

Andrew was at my home solving some issues with a recent air conditioner install by Service Today. He was very patient with my questions and concerns. He was able to explain with details that I needed to understand. I really appreciated that time, knowledge and going above and beyond to insure a customer was satisfied. His customer service has kept me as a customer.

Shirley Hobson

3 years ago

Very prompt, polite, and knowledgeable. I had no doubts that he could do the work. Did I mention professional attitude and attention to details I missed when making the call. I will definitely call them if I need any additional electrical work:)

Rachel James

7 years ago

This was our first experience with Airtech. The technician was on time, very courteous and professional, and he did a fantastic job! He sat down with me after to explain exactly what he had done and answered all of my questions. Will definitely be using them again!

Cindy Wegscheider

3 years ago

Mike from Airtech came and cleaned my air ducts on 3/14/18. He did a great job. I couldn't be happier. I had not had them cleaned in about 30 years. He knew i was concered about equipment getting my new carpeting dirty and he took great care in putting tarps down anywhere the equipment would touch. Very personable. I would definitely hire airtech again. I actually feel like my ducts are really finally clean.

PAZI VANG

a year ago

My basement shower was gushing out water non-stop out of no where and couldn't find what was the issue. Called them and they did such an incredible job! It was a weekend, Came in on time and Was able to identify what was wrong right away, fixed up the problem really quick and fast. Jeffery, the technician was super nice and easy going.

Stephen Roncone

3 years ago

I called about an outage in several outlets. I pointed out to the electrician what I thought was causing the problem and he agreed with me. With just about a 6 piece of wire and my existing outlet, he was able to fix the problem and restore power. He then fixed one other outlet by just tightening a loose wire. I was charged $421 for this. He did take his tester to several other outlets to see that they were ok. He also opened the breaker panel, looked inside, and then put the cover back on. I think $421 is outrageous. I will not use Service Today again and I'm making sure my friends and neighbors are aware of how Service Today operates.

Hannah Gensmer

10 months ago

Pedro did a wonderful job at making sure my furnace and ac were all up to standard. He was profesional and respectful.

judy brown

4 years ago

Had a leaky outdoor faucet with no shutoff to faucet. I had to turn water off to entire house. Ryan came to my rescue. He was great, fixed the faucet & showed me where all my shutoff were. He was prompt, personable, respectful and neat. Definitely recommend to all. Thanks!

Christy Chinn

4 years ago

Jake was great. Extremely friendly and personable explaining everything to me step by step, solving the problem in a very short amount of time. Everyone that came out to install a new furnace was great and very friendly. I will definitely refer this company to every one I know that needs repairs. I made the right choice calling service today. They were all very knowledgeable, professional and very friendly.

Wesley Campbell

5 years ago

Did a good job for what I asked, but they did take a look through the entire house and tried to sell me a 'complete' rewire style package. I think maybe some people will appreciate this as they are needing help. That being said, they arrived on time, the tech was friendly, and they followed up with permits etc. Overall professionalism is good, but the upsell was something I guess I was not used to.

Diane Blaschko

2 years ago

SCAM ALERT! you pay $79 to give them an opportunity to come in and look for work. I have two outlets in the kitchen that quit working after some remodeling work was done. First you have to listen to his sales pitch and look at glossy brochures. The focus WAS NOT what can I do for you, but what am I going to sell you! He wanted to go upstairs and check the outlets in the entire house, access tonite bedrooms and basement and wherever he wanted to go. He wanted me to pay for the diagnostic at $750 or so. Yes that is not a typo, it was 750 and could be as much as 3,000 to 5,000. He had a whole price list that was scary. He was NEVER going to just fix the outlets or attempt to fix the outlets, only if I would pay the diagnostic fee and then fix everything he identified which could mean a new panel or anything else. So the minimum I was going to have to pay was nearly $1,000 or MORE and he kept saying we take a total wholistic approach for your safety and oh you can just empty your checkbook out for me.Total waste of time and money. I would NEVER invite them back into my house again. They are not interested in the customer, they are interested in scaring you and forcing you to pay large fees and if you aren’t willing then you you must be willing to accept living in a scary risky home. Total scam. Buyer beware.

Abril Perez

a year ago

Love this company! Called to schedule a furnace inspection since i’m in the process of selling my house, tech came the next day on time. Our tech Pedro was very kind and did such an amazing job! kept us updated, explained everything throughly just wonderful work. Definitely will use this company again in the future and there amazing tech! Satisfied customer for sure

Cassie Larson

a year ago

While Service Today's technicians are professional the absolute ridiculously unprofessional management department led me to give 1 star. 1st of all their prices are about 50% more expensive than anyone else in the market. 2nd once you join their service plan they hide additional costs everywhere. 3rd they often try to handcuff you with costs by red lining your equipment. They tried to just turn off my furnace on a -6 degree day when I was completely willing to replace it. I asked them to come out to look at it and give me a quote for replacement they sent out a tech that wasn't able to effectively quote but was able to take my furnace out of service the only way to get a quote and schedule a replacement was by paying an additional $400. To keep them from turning my furnace off in the middle of winter I actually had to kick them out of my home otherwise they would have disconnected it without even asking. Find another company, because service today is just in the business of taking advantage every chance they get.

meganm24

7 years ago

I had some extensive electrical work done on my house recently and Paul from Boy's Electric did a fantastic job. He was efficient, clean, and respectful of my space and my time. I would hire them to do any electrical work in the future as they were very professional and thorough.

Sandra Rogers

11 months ago

The service was good and would recommend this company to any of my friends. The staff was very professional, courteous , friendly and answered all questions in a understanding manner. When service was completed, they thoroughly explaining all that they had done. They took away all excess materials and discarded it. They did a great job!

Rukiye Kahraman

8 years ago

Was pretty annoyed that all I wanted was a simple repair, and the guy offered me a choice between a $5000 update to our entire electrical system, or a $1000 upgrade. There were no safety issues involved, obviously, the guys are working on commission. I had to be pretty forceful to insist on only the basic repair, for which at $400, I'm pretty sure I was ripped off.

Mary 5678

4 years ago

Chuck did a wonderful job. He was very pleasant. He explained everything. He deserves 5++ stars and recommendations.
He went above and beyond what I expected. Keep him around. He is a great asset to your company. Better service than Centerpoint!
Thank you.

George Martinsen

4 years ago

Mike L. called to confirm the appointment, and arrived right on time. Mike L. remembered our home as he had previously cleaned our air ducts. He did an excellent job there as well.Mike went about thoroughly checking the heating and A/C unit which is about 1 yr. old. Everything is working properly.Mike did an excellent job, and I would recommend him highly for HVAC service work.

Bianca Lee

a year ago

Andy is great! Very knowledgeable and thorough in explaining all of his concerns and what could be replaced / repaired. I feel confident moving forward and having work done in our home. Great guy all around!

Brian Flynn

3 years ago

I was charged $79 to get an estimate to hook up a hot tub. The person who arrived was from Service Today! But, he drove a Boy’s Electric truck. The brand is confusing. I live in a new home and the electrician was more of a sales person than an electrician. He was asking when was the last time I had a full electrical inspection (new home?), the last time we had a power surge, power outage, etc. He then wanted to go in the house to do a full electrical inspection. Note: he was only here for an estimate to run electrical for a hot tub from a panel in a garage to the back of the house. He also tried selling a club membership for $16month which I was told was the only way to get their best pricing for my job. His estimate was 4 times (yes four times!!) more than the electrician I ended up selecting. I still had to pay the $79 trip charge for the refused and ridiculous estimate. He wouldn’t even break the estimate down for us. Avoid this business!!!!!

Karen Christie

3 years ago

Dave did an amazing job, per usual, and was very prompt with his appointment. He always strives to listen to the customer and provides good information and feedback. Dave has done a lot of work for me in my home and we will welcome him back for future electrical needs. Thanks, Dave!

tknippe

7 years ago

We called them for a bathroom ceiling fan repair. We paid $59 for the the three hour service call window. The worker from Boy's gave an outrageous quote compared to others. We had to take a 1/2 day off work for this non sense, their quote was 3x higher than anyone else. I would never recommend unless you want to be their next sucker.We called them because they could do the work sooner than others. Now we know why.

Helen Murphy

2 years ago

The service person called to let me know they were on their way and arrived during the scheduled time. He was courteous and explained everything clearly. He wore a mask and did use social distancing. I will gladly recommend this company to others, especially other new people to my condo building.

Justin Misunas

2 years ago

Paul, from Service Today, was prompt and did a thorough assessment of my homes electrical system. We reviewed his recommendations and he did a real quality job on each of the repairs / changes. I was impressed with the courtesy and professionalism throughout the day. Great job and would recommend!

Andy Picton

a year ago

Very quickly diagnosed what my issue was. Informed me of additional options without any high pressure sales.It turned out much better than expected and was resolved very quickly.He was very knowledgeable and professional.

M Sullivan

2 years ago

Technicians showed up on time, COVID-19 prepared with masks. They Explained the process they were going to follow for my tune-up and were very professional.
Very pleased with the service.

Joyce Esquivel

4 years ago

Steven was prompt and courteous. Finished prior job early so even called to see if he could come sooner. He answered all my questions and/or reached out to get the answer if he did not know. Did not pressure me or try to sell me things I didn’t want/need. He presented me with all my options and let me make the decisions on what I wanted/was able to do. I would definitely recommend and will certainly use the service again! Thank you for making a stressful situation a little more bearable!

Kayla Burbank

a year ago

Starting with Josh then to the two Mikes that came to my house everyone was super knowledgeable, very personable. They were on time, respectful. They were very professional and seemed to really know what they were talking about! Definitely recommend.

Tim Bowers

3 years ago

Had to schedule the appointment at least 3 times as they did not show for first 2. They were on site for about 3 hours and charged over $1,500 to change out some pipes under a sink and install a bathroom sink. Even if the parts were priced extremely high, the hourly rate was over $400.00. I asked for an invoice and they told me we do not price our jobs that way. My mistake for selecting them.

Marsha Videen

2 years ago

Zach was very pleasant and explained things well. He was able to diagnose the problem and make the repair.Blake made a follow up visit to check out some additional issues and made recommendations for repairs to my ductwork, dryer gas pipeline and old electrical fire alarms. He explained what was wrong and why he was recommending the changes. We decided on the necessary repairs, which will be done next week.Paul and Nick upgraded my return air system and my dryer vent and gas line. The work was very good.

Nancy Sonmore

a year ago

David replaced my under-cabinet halogen lights with LED lights. He was extremely professional, pleasant, and knowledgeable, and the new lighting system is such an improvement. Thank you, David, for a job so excellently done!

Kathy Johnson

6 years ago

The Plumbing Guys are knowledgeable, thorough and respectful. I had a new water heater and softener installed in a very small space. Tim spent many hours making the connections correct and compliant with city codes. He always wore booties inside and cleaned everything up afterwards. It is assuring that I know they are only a phone call away if I have questions or problems. Highly recommend this company!

Joshua Swaner

2 years ago

Ryan Johnson was our guy. Did a full visual inspection of everything, a bit of testing, and made some thoroughly explained suggestions. We chose not to do all the work, but we got our drain done. Great job, quick, and nicely explained. No high pressure sales pitches on the undone work, just a few thoughts. Happy customers here, give him a raise!

Rick Schultz

8 years ago

Our furnace had failed so we were without heat. They did a terrific job of helping us understand how the new furnace would be different than the old one and why it made sense for us to go to a higher efficiency unit. Also, they installed the furnace the same day we signed the contract. All in all, it was a terrific experience.

Patti Labs

a year ago

nicholas was very professional and courteous. He described what services were provided and thoroughly answered all our questions. We were very impressed and would use this service provider again.

Joshua Dolby

8 years ago

Needed a new furnace in a home with a previously installed by home owner furnace in a very very tight room. They originally estimated about 3 hours for the install but I knew they would run into lots of challenges. Sure enough, within 30 minutes the 2 techs were scratching their heads and talking aboutknocking out sheet rock (one of the solutions I was expecting but dreading). We talked over options and then they called their master tech. He got to the house in less than 30 minutes, assessed the situation & came up with a great solution. Then stayed to see it through. Cleaned up after themselves. Very very professional techs & the owner was available by phone and willing to work with me. The Lennox I had installed works great thus far & is quieter than any furnace EVER - important in my small 1 level no basement home. Google post is under my sons name. K Collyard

Kristin Vanhooser

4 years ago

We had a great experience with Chuck! He was very nice, professional and informative. He walked me through the service we received and helped me understand how to better take care of our HVAC. Thank you Chuck!!

Deirdre Willett

5 years ago

Paul is just the guy to have out to fix any electrical issues. My mom had been having many recurring breaker problems. He is super patient and is a very good listener. He explains in simple terms so we can understand what and why it is happening. You are very lucky to have such a wonderful employee.

Miguel Millan

a year ago

Jon was very kind and professional. They did a great job and made sure I was a happy customer. We know who to call, next time we need help with electricity. Thank you Service Today!

Sue Littrell

3 years ago

Blake and Andrew were great! Andrew was at my house on a Friday night looking at issues with my furnace. Blake was able to arrive at 8:00 on Saturday to give me options for replacement that they installed on Monday. I’ve used this company in the past and I’m always happy with their service.

Christian Phillippi

3 years ago

Update: We had a fantastic experience today with this company. One year after having our furnace and AC replaced, our furnace had an issue. We called and asked for a tech to come out. We scheduled it a couple days out since it wasn't an emergency.Mike L. called on time and said he was on his way. It was evident that Mike's focus was on the customer. He was pleasant, honest, charming, and a joy to have in our home. He fixed the issue (some sensor) and went through a full diagnostic. He thoroughly explained the issue and what our next steps should be. He is a great ambassador for Service Today and it was clear that he enjoyed working for them. We have 100% trust in Mike and Service Today and will be long term customers.By the way, this company is under new management as of 3 years ago, so the negative reviews from years ago no longer apply.Our furnace went bad. Our AC was 30 years old so the technician gave us a fair price for both. Installation was professional and fair priced.

r e

a year ago

I saw ServiceToday had an A+ BBB rating, so I called, told them when the blower in my furnace stopped working, gave the make, year and model. I asked if they could fix it. They said for $79 service visit fee they would give me an estimate to fix it. I asked if they could fix it on the service visit. They said they stock parts on their truck, so possibly. When ServiceToday arrived, they would not give me an estimate to fix my furnace, but wanted to charge me over $500 to do an evaluation.

Shane Piringer

3 years ago

Prompt, personable and knowledgeable tech. I would definitely recommend these guys after working with Andrew.Update:. We finally had the HVAC system installed and we could not be happier with how smooth the process was. Thank you very much!

Steven Steichen

10 months ago

Scheduled an appointment to get an estimate to replace furnace. Paid for the appointment, talk the the sales person. They sent the receipt to my email but not the bid. I sent a text to the tech that I didn't get the bid, next day still no bid. So I paid to have a house guest for 20 minutes where they talked about how great they are and then didn't do what they were asked to do?

Dan Meyer

a year ago

Dan was proffesional and completed the job in the time frame he estimated the job to take. He also arrived earlier than the window that was originally estimated. He done a comprehensive check of my furnace. He was very friendly and enjoyable to talk to.

- Lars

6 years ago

I can't say about their actual work or installation, but I was completely up-charged for every tiny thing. I purchased a groupon from this company last year and the guy who came out was very polite but obviously treated me like a complete moron. He told me the furnace was junk, the flame sensor was bad, the blower motor was completely useless because it was gummed up so bad (which it was caked with debris) and told me that I should get the lowest grade air filter since a higher grade filter would blow out the motor. I am good with cars, but have never messed with a furnace before. I decided to tackle the things he mentioned by myself. I purchased a 10 dollar capacitor ( which he told me was bad) , replaced it myself and cleaned the blower motor ( which he was supposed to do via the groupon add) and cleaned the flame sensor. I was quoted $500 dollars for all of that. It took me two hours and ten dollars.... The furnace runs fine and has no issues, even though he told me to replace it. Honestly, I don't bash many companies but from what I was told, I can only conclude this was complete nonsense. Do yourself a favor and research these things before someone like this tries to sell you snake oil. In this day and age, respect is more important than ever. You don't need to scam your customers to get money, you should be honest and the customers will come to you.

Kathy Lovaas

a year ago

I was very impressed with Jordan’s hard work and professionalism and his pleasant demeanor. I feel like he’s family now as he was so easy to get along with. I would hire him back in a heartbeat!

Rachael Meuwissen

a year ago

Jon replaced my laundry room faucet. He was very professional and very thorough. He informed me of items I should resolve sooner rather than later. 🤣 I was also able to get an appointment the very next day. Miriam in the office was also very helpful in setting up my appointment.

Royce Barfield

a year ago

I am currently watching Dillon and Brett work on my house replacing all of the electrical panels inside and out that were beyond sub par. They are both very meticulous in the work they are doing. For example making things neat and level. Also a shout out to Megan who helped me out in a big way last week. Absolutely recommend.

Chad Dougherty

5 months ago

Was a SHAPE member for a couple of years. Every time they come to your house to do their ‘yearly inspections’ the technicians always find (specifically look super hard) for large jobs that they recommend to be completed. I get that all houses and home owners have upkeep to maintain a house. However, the Service Today staff pressure you into completing the jobs and bag you to give them 5 stars. I had an electrical inspection yesterday, the technician sent off the fire alarms in my whole house. Then told me to have him check the rest of the house (5 other fire alarms) would be $500. It should be their policy to check and make sure the home is safe and not look for ways to make more money. After the electrical inspection was completed there was a surge to my thermostat which shut it off and turned off my furnace. Next day, furnace guy comes and tells me it would be over $200 for him to do a diagnostic. The electrician did something wrong the day before and the company should have owned up to their mistake and instead I got a rude response from the managers (2 of them) and the technician. I cancelled my shape account right away. Over the last 3 years I have spent over $40,000 on repairs. You would think a company that strives itself on customer satisfaction would be more interested in helping people versus only making money.

Joan Wurdeman

3 years ago

My journeyman electrician was extremely knowledgeable. I was happy with the overall outcome. I learned a few things.I am not thrilled with ServiceToday sales approach. The book prices for types of services seem high. It had been awhile since we last had an electricial service in our home.Glad I had a professional figure out the issue for our ceiling outlet and light.

Jan Wasche

4 years ago

Mike called to confirm the arrival time, which is always nice. He was very friendly, knowledgeable, and detailed with his inspection of our 1 year old air conditioner.He found a problem that wasn’t expect and made sure a replacement was ordered. Thanks to the comfort club air conditioner yearly check, it is being taken care of before a problem arises. Thanks*****5 * for Dave also! Dave and Jake came out to the house later the same day for our inspection of the electrical system. They are professional, detailed and very personable. Everything checked out good. They did discover one of the smoke detectors should be moved to the next room. They had it done before we knew about it. Very efficient! We would recommendall Service Today’s services!

Kara Casteel

4 years ago

Most recent service call: still satisfied, company name changed but service still good! Great professional service, competent and friendly technician, and took care of some routine maintenance that was needed promptly.Review from previous service (back when company was Air Tech Heating & Cooling): Our water heater went out on a Sunday, and after we called Monday morning they were able to get in and see us that day to assess the problem. We just had our new water heater installed today (Wednesday), and the techs were professional, competent, and took the time to explain things to me. They have also serviced our heater and have done a good job with our heater as well.

John Bean

3 years ago

Steve H was very pleasant and knowledgeable. He explained what he was doing and showed me what he had found in my furnace. He showed me various ways it could be repaired and had calculated the cost before I asked. He was not pushing me nor was he trying to get me to buy something. He was honest and factual.I have never had bad service with this company or it’s predecessors. It has always been excellent.

Stephanie Houle

2 years ago

I had 2 ceiling fans replaced and the technician Paul was excellent in his service.He was very helpful in explaining what to expect.And a good sense humor!Thank you Paul!

Jim McCarthy

3 years ago

After solving our power outage problem in the middle of the night a few weeks ago Dave returned a few days ago for an audit of our home wiring. He identified some critical problems related to a lack of GFI outlets in the kitchen and laundry room and he diagnosed a wiring problem in a three switch system that operated a ceiling fan. As before he was extremely professional, courteous and most importantly highly competent. He discussed options for solving the problems and did not pressure us to use his company to rectify the problems. And that is why we chose his company to solve the problems, which they did quickly and efficiently for the quoted price. I cannot recommend Service Today highly enough. We contacted them because of an emergency and now we have a 'go to' electrician for any future problems. Hire them if you need them. You will NOT be disappointed!

Jennifer Peotter

10 months ago

Nate was incredible and extremely professional. He explained everything well and went above and beyond to get some hard to source parts. Highly recommend!

Michael Rodriguez

3 years ago

RYAN JOHNSON from Service Today helped me out on a number of plumbing needs as I prepared my house for sale. He gave me a number of options to consider, mentioned the pros and cons, with advice on how to go forward. The service was great and really efficient.

Dan Price

a year ago

I was very happy with Service Today and Nick in particular! My furnace went out n Wednesday morning. After trying some simple rfixes myself, it was clear I needed to call in the professionals. That's when I called Service Today. The woman who answered the phone was very nice and very helpful. I was fortunate that they were able to come out on Wednesday afternoon already! Nick called 30 minutes before he arrived which was at the beginning of the quoted time. When he arrived, he very quickly determined that it was a bad pressure switch that needed to be replaced. He continued to look at my system and determined that there were static pressure and amerage issues. He was able to take care of all of it that afternoon. He even ran to a neighboring suburb to get the switch and came back! That's above and beyond! He also installed a surge protector on my furnace as well but had to return early the next day to do that. Overall, I am extremely happy with Service Today and with my service tech Nick! Thanks Nick!

Troy Penz

2 years ago

Unfortunately, I wasn’t informed of the $79 dollar quote fee which is a separate charge from the actual cost to fix the issue. I also felt pressured to go forward with a full diagnostic service that was $700 rather than fixing the actual problems. They were nice to work with however we had to decline and stomach the $79 fee due to the outrageous quote.Update 30-Oct-2020Customer service is top notch. They reached out and asked what they could do to make it right. Was told about the $79 charge on phone when booking the appointment, but have missed it. I still think the pricing however is very high. The leveling guide they have for pricing is expensive and rigid, and doesn’t favor odd-end jobs that you may have around the house. I’d recommend reaching out to a different electrician if the job is pretty straightforward.

Addison Mills

6 years ago

I was experiencing problems with my light switches and circuit breakers so I looked browed electrician services. I am so glad I called Boy's Electric. They sent a very punctual team with high quality work. Bill E., David S., and Brandon were extremely cordial and pleasant while working in the home and did a fantastic job explaining the tasks they conducted and how those tasks benefit me in terms of safety and ease. David arrived initially for the consultation/assessment, doing a thorough inspection and interview in order to find the root of my electrical problems. A couple switches in the bathroom were not working at all and David was able to fix them as well as describe my fire breaker circuit qualm. I interacted with Bill the most, as he was responsible for the majority of services performed after the problems were uncovered. He works efficiently and answered all the questions I had even though they did't all revolve around the specific work he was doing. Very knowledgable. I will be following up with Boy's Electric for any electrician services I require

Ryan Burggraff

a year ago

Service Today! came to my home to look at a gas leak in black iron pipe. They came out and the service tech was friendly. However, the solution that he offered was a replacement of all of the black iron saying that replacing or tightening the existing pipe would we a risk and they would not warranty. The quote came back over $6,000. In addition, there were attempts made to upsell replacing a water heater and dryer venting. Another company was able to repair the issue for less than $250. I can't comment on their quality, but I would not expect a company to try and take advantage of customers for thousands of dollars.

Sabrina Doren

4 years ago

Found water in the basement after a heavy rain but I was sure it was the hissing water pipe. After calling 7 plumbers who promise Emergency services, I got a call back within 20 minutes from Ryan with Service Today. He gave me an ETA of an 1.5 hours (arriving at 10PM).Evaluated the problem, stopped the pipe from spraying and set an appt for the next day at 2PM he called at 11:30 and arrived 2 Hours Early for the repair. Which was difficult with OLD Lead pipes to copper. Definitely my first call for any planing needs moving forward

Kevin Donlin

11 years ago

We called Boy's Electric to fix some recessed lights above our kitchen counter. The electrician Dave was very courteous and explained everything to my wife (I was at work). The price was very reasonable and the results are great. Our kitchen is as good as new. Dave also did a safety inspection of our home which was very comprehensive. We will call Boy's again to upgrade our lighting and fix some outlets. So glad we found Boy's Electric!

Javin Faehn

a year ago

Dylan and the crew did a great job of replacing my service panel. They chose a high quality panel and included all new labeling for the breakers. Now I know my previous problems with my furnace and flickering lights will be gone.They were polite, answered all of my questions and they even swept up afterwards.Thank you

Stephanie O

a year ago

DO NOT use this company. I called them for a simple but urgent plumbing issue. They quoted me $3800. I waited a day, worked with a reputable company who ended up charging me $900. I would NEVER recommend these con artists.

Werner Huber

10 months ago

We were very impressed with the Technician by the name of Luke that checked and serviced our Furnace today. Everything was done in a professional, clean, courteous and timely manner! We certainly recommend Service Today for HVAC Repair Needs !Werner Huber

Daniel Jensen

2 years ago

My power went out in the middle of the day on Friday, and I had power back Friday night. David, the tech helping me, also pointed out some things that were no longer up to code and arranged for the work to be completed the following Monday. I am very happy with how knowledgeable and professional David was, and I am beyond happy that he was able to restore my electric service before the weekend!

Aaron Carrell

4 years ago

David Garrett performed our annual electric inspection and really covered every detail of our home. Great service, and he even swapped a couple outlets polarity as a kind gesture. Very professional service!

Eric Feld

8 years ago

They never took the time to ask me where i wanted to be price wise and after an hour and a half gave me a quote 3 times over my planned budget since they wouldnt give me an estimate over the phone I had to pay 60 dollars to even get them out to look. So much for a 100% satisfaction guarantee. The tech was fine and did his portion well enough but for a company that prides themselves on customer service this clearly was not what I was expecting.

Rosanna Baffa

11 months ago

Had a home inspection done on a new residence and discovered there was a list of issues to be addressed. Found Service Today! at the Minnesota State Fair and received a free inspection. Called them up and had them out for an estimate. Work begins Monday.

Chris Tolan

4 years ago

Ryan and Dante came out to to address my sewage ejector issue. I had a different plumber come fix it, he replaced the ejector and some clean out of the receptacle was done. I thought it was fixed but nope. I called the plumber back explained the situation and he suggested I contact a drain specialist as the pit/receptacle needed to be cleaned out. He gave me a name as they apparently don't do that part of pluming repair. I called the drain specialist and had them come out to the correct the problem. He came out and looked at it ran a snake in the clean out access then called me and told me the issue is in the pit of the ejector and he does not take of that. He suggested a plumber address this. Long story short 2 different companies and still did not have the issue fixed.I called Service Today ,Ryan and Dante came 4 hours after calling, they took apart the entire system, cleaned out the jammed new pump I had paid for and cleaned out the pit. They corrected the Wee pole which was spraying sewage on the top of the ejector pit which was missed by the other plumber.Bottom line they did an awesome job I would highly recommend Ryan and Dante. I know for sure who I will call for my next plumbing issue !!!!!! Look at all of Ryan's reviews, all 5 star, there is a reason why - great personality, educates you about your issue and addresses it correctly.

Bill Hoadley

3 years ago

I am very impressed with ServiceToday. Jake was very conscientious and took plenty of time to explain my system to me, and was able to answer all my questions. His work was very thorough and of high quality. He is a great representative of your company.

SDRewerts

2 years ago

Andy is professional, courteous and friendly. I knew I was in good hands within minutes of his arrival. We had a pipe burst in our basement which is never a fun experience to go through but Andy quickly diagnosed the issue and helped us to feel comfortable it (likely) wouldn’t happen again once all issues have been addressed. I’ll be a customer for life.

Mary Maloney

a year ago

My technician Nate, did a fantastic job doing an electrical audit and installing a new fan on my vaulted ceiling. He was very informative and made sure I understood every thing before he moved forward. This is my second experience with Service Today and so far I love this company.

Ron Krietemeyer

10 years ago

Airtech has provided me excellent service over the last two years. They are prompt, very friendly and very professional. On a recent repair visit for my AC, they showed me the two parts that had failed, they explained the problem, and quickly replaced the parts. Overall, I rate them as an excellent service provider.

Jessa Dahmes

4 years ago

I have worked with Service Today on multiple projects over the last 5 months and every single individual I have worked with has been wonderful! From the call center to the sales folks to the technicians who have done the electrical and HVAC work I have had top notch service. Their personnel are qualified, willing to go the extra mile and always seem to genuinely care. I highly recommend Service Today!

Debra Pederson

2 years ago

We had a ton of work done on our home today! Our incoming water pressure from the City of Savage was off the charts way too high! Had a pressure relief system installed, repaired a shower faucet, replaced kitchen drain to the main, installed an osmosis system for our refrigerator drinking water dispenser and icemaker, changed our kitchen faucet to cold softened water, adjusted our water softener so it recharges properly and our hot water has 0 hardness now. It had 12 before , installed a bathtub drain. It was pricey in total, work that should have been done long ago. They went over everything with me, consulted with my advisers, and reviewed everything once they were finished. All thus work was completed in one day! We are looking forward to trouble free plumbing for us!

Tanille Paniogue

4 years ago

Update: Their response to be me is another example of deceiving their customers, they did offer me a $100 credit for any future work after I had cancelled their service plan. I had simply asked for a $100 refund since I did not get the AC tune up which I believed I was getting. Originally on the phone I requested an AC tune up appointment, had I known they would have done this to me I would have waited for the tune up appt. Their AC tune up is supposedly worth more than $100 and is included in their service plan so I thought it was a reasonable ask to get a refund for that service that I did not receive. Especially after paying double the amount that I payed for the exact same service the year before.Original Post:While I was impressed by the service given by the technicians sent out by this company, I have found the customer service end to not be as impressive. They pushed a service plan which seems good for the first visit but then were not as upfront as I would have liked for the following visits. I believed I was getting the AC tune up and instead they charged me double what I had paid the year before. Again definitely recommend the technicians they have, but did not find the management or customer service side to be adequate.

Wayne Anderson

2 years ago

Today we had our air ducts clean. They were on time they got done a little less than what they said they would take. It cleaned up very well our home. They showed us the before and after pictures it was great to see that it was done so clean. We really appreciate it the good job they did.

Rob Cool

4 years ago

Words can't even explain how happy i am that i found such a great company for my own jobs in my home. When Dave G. showed up to my place to start he was very professional and conciderate, one of the best experiences i have had in a while now. I will definitely be using this company again in the future!

Annette Tigue

3 years ago

Service Today provided a very thorough inspection of my furnace and air conditioner today. They gave me a complete list of parts that are not working properly and a complete estimate of cost to repair those items. I was very pleased with the Professionalism and service provided to me today.

Lydia

a year ago

We have contracted with Service Today today and the installation will occur tomorrow. The Service Today representative was very helpful and took the extra time to answer all of our questions. We are very appreciative.

Evelyn Moreno

2 years ago

We had our water heater replaced and thought it was very overpriced. After it was replaced the pressure on our water wasn’t the same so i called to have them come look at it. They looked at it without actually doing anything said we have to replace the faucet. The redo visit was a complete waste and could have been done over the phone. Felt like it was another way to rub in that we didn’t get their most expensive package.

Lizz Pichner

a year ago

Due to our lights dimming and noticing a faint burning odor that we could not pinpoint. A call was placed to several electrical vendors, but the only response that we received was from Service Today! and Dan Baker was there that same day too (professional, responsive). Dan, you are awesome at what you do. After finding the issue, you explained the work that needed to be performed, how it would be performed and what we should do to manage the process. You brought Dylan Duden and two others to help resolve our issue, which was done smoothly, efficiently, and quite impressively completed in one day (Friday - Easter weekend). I can't thank you enough for the sense of security you provided for my family (good quality, good value).What we noticed immediately after the faulty electrical panel was removed and replaced; was bright lighting in every room, our air conditioner performs better, and our refrigerator runs more quietly. It seems that for the past few years, we may not have had the full power capacity that we should have and learned to live with it. I like this new world so much better. Again, thank you so much.Furthermore, the inspector who came to review the installation told us as he confirmed it passed inspection, you had quality work performed with this installation.

Ronald Quintero

2 years ago

Service Today were very quick to respond, specially after a holiday weekend of not being able to use the kitchen sink and dishwasher. Garvin, the tech that carried out the repair, was not only helpful and quick to identify and solve the issue but more importantly did it with a smile and great customer service. Next time I need a plumber, I’m calling Service Today and requesting Garvin.

Mike C

a year ago

I had a stubborn Moen shower cartridge that was leaking and I could get it removed to replace it and we had family coming to visit the next day. I was able to get an appointment the following morning. JON came out and was able to remove it for us. He was respectful of our home and cleaned up after the job was. Completed. It was more than I wanted to pay but prices and gas are higher these days so that is to be expected. I would use again I'd need plumbing help.

Dorothy Gmyrek

2 years ago

Paul was knowledgeable and was able to detect my issue with my baseboard heater and make necessary repairs and explain to me the problem and the correction neededWe also discussed the circuit breaker box and numbered all the circuit breakers for me.

Carla J Perkins

2 years ago

Logan was wonderful about explaining everything as he went through the diagnostic process. I wasn't pressured to buy anything new and he seemed very honest, even my dog liked him.

Lyndsey Guthrey

3 years ago

Paul did an excellent job and answered all my questions. He was also a really nice guy! He helped me plan my next couple of projects around the house so I can do some budget planning which was really helpful.

Barbara LeTourneau

8 years ago

I have been using Airtech for about a year. I am especially impressed with their follow through when I needed a repair. The techs are polite and punctual. The one time they could not make it on time they called to let me know.

Don Brown

3 years ago

Dave has been awesome to work with! A true professional who has the customer's best interest at heart. Expert knowledge with a bedside manner to provide peace of mind to the customer with great service. Thank you Dave!

Lisa McDuffie

a year ago

I did not have any repairs today. What I did have was an inspection of my Plumbing and the guy Jon B did a great job explaining to me the repairs that I need done and the prices and he was very professional. sufficient and organized as always good service from this company I give you 5 stars thank you so much will see you guys soon.

Sharon Garcia

2 years ago

I called on Saturday, July 3, later in the day, fully expecting that if I actually spoke with a real person that I wouldn’t get an appointment for a few weeks out. Much to my surprise and relief a real person answered and lined me up with the next appointment. Some time went by and I started to resolve myself to thinking surely no one would still be making it out today. I called back and was assured that I was the next call. The technician, Luke, did show and I could see it had been a busy and long day for him. Even so he was extremely kind, professional and thorough. He was good with our dogs and also the pre-4th of July festivities taking place at our home. The unit will need a special order part so it is not yet fully repaired but Luke got it to function well enough to keep us cool until we meet again on Tuesday.

donna oda

a year ago

You came out and fixed my electric line to my stove. It was the first time we used your service, so I was leary. Now my main breaker switch wont work. It don't work for me or your employee. You are not welcome to ever come to my home again! Poor service.

Catherine Kallaus

a year ago

I used to think quite highly of this company, but their costumer service has gone to trash in the last couple years. The technicians are always helpful, nice and do a great job. But the administration is horrible.This company is happy to take your money, but make it hard to get the work finished. We have had our services rescheduled repeatedly (3 or 4 times for the same project). We had electrical work done last month, and I've called 5 times to ask about getting the work inspected (their requirement, which I was told would be taken care of by them within a day or two). Our entire project has been on hold for 4 weeks, and I can't reach the person I need to talk to or a manager.My recommendation: spend your money somewhere else. This company will do good work, but will make it needlessly difficult to get things finished. Their work is expensive and the only thing they do reliably is take your money. Strongly do not recommend.

Stephy

7 years ago

OVER ONE MONTH in the hot summer with my AC still not working. This company was NOT EXPERT NOR CONSIDERATE. Do not hire.This company claimed that my AC needs a customized part - they even had me paid in advance. However, no one in this company is responsible enough to keep me updated - especially when they actually CANNOT get the part! Moreover, every time I called, I got transferred several times to this manager that manager, like no one's willing to take responsibilities and solve problems. I strongly suspect whether there is a part ordered or not!After five weeks and tons of calls, I decided to ask for a refund - they did not apologize and deducted their visit fee! - for this kind of service and frustration??? uber drivers charge nothing for just traveling to you!Follow up: I hired another company, took one minute to get on schedule, appointment in 3 days, cost was less than half what they charged here, and ta-dah- fixed!

Charlene Amato-Geib

3 years ago

Michael was very professional, personable and detailed. Every inch of my AC and heating systems was inspected and tested for efficiency. He kept me informed throughout the visit and made sound suggestions concerning future upgrades. I feel at ease now about the systems as we head into Fall/Winter. You are fortunate to have him on your staff

Sue T

4 years ago

I have a mixed review, but overall, I believe that the primary work that was done to reconnect a gas dryer was done efficiently and correctly at a fair price. However, I had a another concern. Originally, I was told by my contractor that I would need to call a plumber for this project when our dryer was disconnected for some new floor installation. The installers noted that there was a lot of lint buildup; therefore, I brought this to ServiceToday's attention, requesting to add an additional service for a deeper assessment of the vent. After some delay, they stated that they would need to send a heating guy and not a plumber. Anyway, we realized when we returned home that our washer was not reconnected and called them to see if this is something that they could return for at a later date--just a very simple hookup, but we weren't positive how to hook up the drains and discharge valve. They stated something about how they would have to charge a separate delivery charge, which seemed reasonable; however, when I asked if there would have been 2 charges if I would have arranged both hookups ahead of time, they said that there would have been 2 different people/delivery trucks necessary; hence a much high cost. This seems very strange to me that I called a plumbing place to hook up my dryer, and the dryer guy wouldn't be able to hook up a washer too?

Joe S

a year ago

I have mostly positive things to say about the gentleman who came out to my property, but nowhere does it mention I will be charged a $69 service fee to come and give me a quote. Then they tried to trap you by saying they will apply that money towards the project if you decide to use them. Then they charge you an outrageous amount of money To do basic electrical work. And when you tell them you need a couple days to think about it he ask you directly why. High pressure sales tactics will never work with me.

Barb Huppert

2 years ago

Service today is an excellent company. Their staff is courteous, professional and goes the extra step to make sure your issue is resolved and you are educated on what they did and what you need to know moving forward. Mike, our service person, is awesome! I felt confident in his knowledge of our issue and ability to correct the problem.I highly recommend Service Today!

Pamela Mondry

5 days ago

Punctual service and a reasonable price. Would recommend them to family and friends.

Jordan Wein

7 years ago

The guys came in and were very courteous. They seemed to explain things pretty well. I guess they didn't really tune much since our system was working relatively well. Then they checked everything else and suggested other services they could do. Seemed a little odd that nothing was actually tuned in the tune up, but I guess that's how things go (we're new homeowners)

Carol Obermann

4 years ago

Jake got right to the problem (dead batteries in our thermostat!) causing our A/C to go out. Now that’s an honest service man. He even called the office to ask if they would honor a coupon, which really didn’t apply in our situation. They honored it anyway . Very happy with the whole experience and would highly recommend Service Today. We will definitely be calling them back for any work we need done in the future.

Ankur Saini

7 years ago

Dave and Merced were polite and posses great knowledge.They work very well together and left the house clean after themselves. They were punctual and work was completed in the estimated time provided. They changed the panel , installed LED recess lighting and fans. Work was done perfect and anyone who visit our house loves it.

Celeste Blum

a year ago

Hudson did a nice job diagnosis issues with our A/C unit and being direct about parts/repair costs. The company as a whole was prompt answering our request for service, and we will certainly use them as needed in the future.

Nick B.

6 years ago

Bill himself was very professional , respectful and upbeat but didn't catch that there was a 20 AMP outlet less than 2 feet away so we could plug in our new over the range microwave, he wanted to replace everything and told me that we needed a new panel as well. I wasted $69. Local electrician came out within 20 minutes of Bill leaving and quoted us $100 vs $3100 that Boys Electric wanted to charge me for the same job (in essence to move an outlet). Really disappointed me because Boy's Electric was referred to us by a family friend, in the end seemed more like a con job than anything.

John Rankin

7 years ago

Had a furnace inspection and tune up and the technician was courteous and thorough. He kindly made helpful suggestions to improve my furnace efficiency through the use of the proper filter/filter installation frequency, and blower wheel cleanliness. I would highly recommend Airtech to anyone needing services for their heating and air conditioning needs.

Jay Selvaag

4 years ago

We had ongoing AC problems through the summer and had our furnace serviced by another company. Eventually we called in the experts, AirTech. The tech who came out did everything he could to avoid us needing to replace the whole furnace, but it turns out it was unavoidable due to a great number of problems. We got an estimate 4 days later and had a brand new furnace pumping AC through the house 3 days after that. Their pricing was very reasonable, everything was done in a timely and efficient manner, and everyone was super helpful. We will definitely be using AirTech for all of our HVAC needs from now on!Edit: 3 years later we are still loyal ServiceToday! club members. Andy S. and team just updated our water heater and softener, but also noted that the venting that was done with our new furnace a couple years ago wasn't quite right. He was knowledgeable and showed us that he believed in completing the work in only the highest quality of manners. In addition to his professionalism, he is an incredibly delightful person! ServiceToday! will continue to have our business because of all the fantastic staff. Keep up the great work!

Jason Rexine

a year ago

The guys did a great job hooking up a new HVAC system. They were prompt, professional and showed up when they said. They also communicated everything throughout the project and went above and beyond. Great appreciated Brandon, Willy and the guys

Cassandra Gill

3 years ago

Aaron made me feel like I was in good hands from the moment he arrived. He kept me informed during the whole process and did an outstanding job on our electrical project. Excellent service and hospitality. I highly recommend this company and technician. AJ assisted Aaron on day two and was an excellent addition to the project. He showed up ready to work. Jumped right in and did an amazing job when it came to putting the pavers back in place and helping to find the source of our electrical problem. He assured me that I had received great work and that my electrical problem had been solved. I have come into contact with 4 technicians at this company and I am very impressed with the service provided. Also the price quoted was the price paid.

Stan Burzynski

9 months ago

I had my AC unit replaced, Mike was great gave me a great recommendation for the unit I needed did the work fast I was very happy. I highly recommend this company real people doing great work!!!

Pam Goon

2 years ago

Today, Hudson was out for a repair to the boiler. Very professional, thorough, clean and great communication. Diagnose, plan, set follow through plan of action. Would highly recommend this team of professionals!

Cari Skarstad

3 years ago

Erik was great to work with today. Arrived early and finished well within the time allowed. Once again an amazing experience from a member of the Service Today team. Consider myself a repeat customer of Service Today!

Michael Schmitt

3 years ago

What a joke! I was told the plumber who was coming to look at my softener would have parts and be able to do same day service. This guy starts to throw words at me about all the things that might be wrong, unaware that I used to sell them and know quite well how they work. In the end, I payed $79 to have this clown come to my house, tell me it would be more to fix than replace, and try and sell me a new one, when all it required was new O rings in the seal valve. How do these people sleep at night? The site made me give it one star in order to post this review, otherwise I would have given the zero.

Jason Sirovy - eXp Realty

2 years ago

Tom was on time, very knowledgeable, and shared the current performance of system, and would could be done to help improve. Tom was also very personable, allowing for thoughts and feedback in his work. Very satisfied customer who would recommend them to anyone searching.

Paul Zerba

5 years ago

We recently sold our home, but found through the inspection process that we needed to replace our circuit breaker panel. We initially went with the 'low' bidder, what a mistake that was. He showed up, started griping immediately, tore into the sheet rock and decided the job was too much for him. AND he still wanted to be paid for his 'work'Fortunately, my next call was to Dave and crew at Boy's Electric. Dave G did fantastic work by figuring out what needed to be done, what might need a inspection waiver and made the necessary calls and got the inspectors on board.Once on site, David and his apprentice, Jake, did a fabulous job of installing the new breaker and figuring out each circuit within the home. My friends raved about the neatness of his work, and the new home owners were ecstatic with the quality.Highly recommend.

Lucas Harvey

2 years ago

My A/C wasn't working properly so I called Service today. Mike L. Was the technician who helped me. He was polite, informative and thorough. He definitely had the right tools and technology for the job. He took his time to make sure he was confident that the repair was complete before leaving my house. I would recommend Mike to any homeowner out there with an HVAC problem. He's the guy to fix it.

don walbridge

2 years ago

Service Today sent Ryan out to change out our ejector pump and to repair some PVC pipes. He did a great job with the instal and repair. He also educated me in the ejector pump and all its features. He also did the work in a timely manor which was a huge deal to my family. I’d recommend Service Today for any of the vast amount of services they provide.

David Collins

a month ago

Look you guy was very respectful, you gave me a price of 5800, I can by the same equipment for 500, I got another price for 1200 installed. So please stop sending me any messages. I am not interested in paying 4600 more for the same service.

Mike Meszaros

7 years ago

Airtech did an excellent job on several projects with our TownHome. Jeren and Kyle were our main contacts and we can not say enough good things about their customer service, professionalism and being there for us in the warranty work that we had done on our home. Jeren and Kyle went above and beyond the call of duty to make sure that we were taken care of. Their team was very prompt, not only in returning calls but arriving at the job sight when expected. We a had a several minor issues that occurred over the past six months but team Airtech were very prompt in addressing them. Jeren, Kyle and the Airtech team worked with us to achieve our excellent end results without hesitation and or obligation. Their customer service and tech work has been nothing but impeccable.Overall experience in working Airtech, Jeren, Kyle and the Airtech team was nothing short of excellent and we would highly recommend their services.Thank you Airtech Team..Mike and Michelle

Clara Severson

3 years ago

Great experience working with David. He was patient, explained everything very well, and clearly cares about making sure our electrical repairs go smoothly. I feel 100% confident in the work we have scheduled with David.

Kale Van Bruggen

2 years ago

Jake Sponsling of Service Today was outstanding. He was very patient and thorough, and willing to work extra hard to make a difficult light fixture work in my space. The work was very fast and he was professional, neat, and cleaned up and removed old fixtures. I will use Service Today again in the future and hope to get Jake again or someone just as good!

Dustin Norman

2 years ago

The technician Mike was professional, courteous and kind during his visit. He walked me through my options and didn’t push or pressure me to any one option. A very good tech. I highly recommend the company and specifically Mike M.

Kia Johnson

a year ago

Service Today replaced my furnace 2 years ago. My air conditioner went out and I called a technician out. (Different company) That technician told me, that the blower motor on my furnace went out and that’s what caused my AC to stop working. He said he could not fix it, because the furnace was under warranty through Service Today. I called Service Today out, for the second time in 2 years, and they tell me I have to pay $79 dollars for them coming out, and $284 dollars to test the furnace. They said the parts are under warranty, but not the diagnosis? I shouldn’t need a damn diagnosis at 2 years. I told them what was wrong, and you need to charge me $300 dollars to tell me, what another technician, just told me. I asked, and was told I was going to pay the fee for coming out, but the furnace is under warranty. DO NOT USE this company. They are scammers. I wish the heat didn’t go out in the winter and I had time to research a company. I’m telling everyone I know, to NEVER use this place.

Sarah Winslow Brewer

4 years ago

We had an appointment that was missed - called on a Friday - was given a Monday appt and didn't show. Arrived Tuesday and said they thought issue with Acoil but would need $331 to perform a diagnostic. Due to previous issues with the company we scheduled another contractor to review before committing to the work. The line set was completed by Service Today previously and we have had nothing but trouble and loss of refrigerant since. The other contractor was at our house for 10 minutes and diagnosed 2 bad/faulty welds in the line set that Service Today installed and now will not warranty the work. Instead they wanted to have us spend over $300 to diagnose an issue their company created. I would not recommend them for any heating or AC work. Techs are pleasant but might not be experienced and customer service has not been willing to help.

Jennifer James

a year ago

Lucas was Andy‘s right hand man as they installed my bathtub shower unit, and reinstalled the toilet and vanity with sink and new faucet in my newly remodeled bathroom. I would give them an 11 on a scale of 10 in terms of competency, efficiency, thoroughness, and friendliness. I couldn’t be happier with the work that they have done and Lucas did his job very well.

Donna Pawlik

2 years ago

Mike our service person was very professional. He was knowledgeable and a good communicator. He was also very pleasant and courteous and timely and his appointment arrival. I was very impressed by his knowledge level and ability to communicate things in great detail as that is what I requested. I feel very well informed regarding the situation here, and very confident and happy moving forward due to the service Mike completed at our residence today. We not only have a good point of starting from today but also have a good plan moving forward into the future to solidify a high safety and efficient furnace system.

Matthew Miller

5 years ago

EDIT- 10/17/17: This company represents failure at every level. It has been roughly two months since my ordeal has been done...and I'm still experiencing the ineptitude of this company. In that time, the customer service rep forgot to send the compensation that was promised me for all their errors. I had to call him 2 weeks after the day on which he said he'd send the compensation and he had yet to send it to even put it in the mail!Additionally, just today I discovered the sealant they had used to seal the PVC pipes coming out of my furnace is leaking water. Mind you, this is after 4 separate visits to correct these issues, including one where they had their manager come out the fix the issue. I'm headed to the hardware store to fix it myself. I'm done with this company. Every level of their customer service chain is inept. Their call center reps, their field technicians, and even their managerial staff. ORIGINAL REVIEW FOLLOWS: Had this company replace my air conditioner in late June. The actual installation seemed to go well and the unit works. However, the city inspector came out and found numerous issues with the unit and the way the installer put my furnace back together that he did not like. Three weeks later, I am now on my 3rd scheduled appointment with this company to come back and fix the problems that shouldn't exist in the first place. They keep canceling my appointment. Funny how they'll show up perfectly on time when I have to shell out $7,000 for a new A/C, but when they actually have to fix their work for free, they cancel and are terrible at getting back to you. Also, I'll add, the installers got some sealent on my closet door and now there's a pencil-sized purple mark permanently on the door.

Victoria Harkins

2 years ago

This was easily the best home repair experience I've ever had. They were quick to respond and come out to the house. They did a thorough check on the issue and gave me a quick and easy quote. Dave G went the extra mile and made me feel comfortable having someone in my home doing work. I would strongly recommend them for quick electrical work.

Lori Lowery

4 years ago

Mercedes was very professional knowledgeable friendly and anticipated any questions or issues we needed indoors & outdoors. VERY respectful and accommodating to out time needs pets & kids and yard/Garden while working around Meter AC & box replacement. They had very competent and explained things in detail and cost options and checking proactively our whole house electrical needs or issues or concerns. We will call Out Dave and Merced if we have future needs for an electrician.

janet quon

a year ago

Nick was my service person and he did a great job in fixing my AC. He was super friendly and very professional. He checked the furnace and AC unit in order to make the correct diagnosis. He was also very quick in repairing the AC unit. I would definitely use this company again.

Deb Lund

2 years ago

Dylan from Service Today did a wonderful job of fixing and installing electrical circuits in my kitchen. His work was excellent!! He was able to diagnose quite a number of electrical problems and fix them completely. He crawled through the attic to drop new wiring down and installed circuit breakers. The kitchen wiring is now up to code and there are no more problems with tripping a circuit breaker when 2 cooks are in the kitchen. He reviewed the work with me before he left and provided pictures of the completed work. Dylan was assisted by Luke. I would absolutely work with Dylan again!!

Gabriella

2 years ago

Lifesaver!!! I had a frozen pipe burst at 8pm and frantically started calling every plumber off Google. Some weren’t available at that hour and others had to place me on a waitlist. I called ServiceToday and within 30 minutes, Andy was at my doorstep! Nicest man ever. Happy to help and very respectful. I quickly learned he had 20+ years experience when he was able to locate the burst and fix the pipe in what seemed like 5 minutes. My husband and I need to get a new central humidifier this spring, we’ll definitely be calling this company! 10/10.

Gil Lautenshlager

7 years ago

I've used Airtech for almost one year. They are unusually well organized, very responsive and have consistently delivered excellent service. I have a club membership with them and they remind me of periodic check-ups, etc. I've never used anyone better!

Annette Lee

a year ago

We used this service to put in our new furnace a year ago. They did not install the proper ductwork required by condos in Minneapolis. Then I just had a furnace tune-up. They arrived on time, but why did a furnace inspection have to take nearly 3 hours? I was late for work. And also, the serviceman didn't bother checking the thermostat so when I arrived home, the heat was up to 80 degrees and the clock and programs were not as I left them. I will not be using them again in the future.

Maciej Skorupski

6 months ago

Got charged over $300 for 20 minutes diagnostics test which later turned out to be 15 minutes job to a decent professional. Not recommending these guys.

Wade Fields

a year ago

Tom was absolutely the nicest plumber I have met in my entire life. Courteous, funny, relatable, professional. He had it all. He walked us through next steps and made really easy to understand what was going to be needed. Awesome and I can't say enough good things about him!

Kate DeYoung

3 months ago

DO NOT USE THEM. THEY ENDEDUP PUTING IN A STATIC FILTER AT AN EXORBITANT PRICE. I FOUND OUT AFTER $6000.00 THAT I SIMPLY NEEDED TO HAVE MY AIR DUCTS. THEY HAD TO COME BACK 3 TIMES TO GET THE FURNCE WORKING IN THE MIDDLE OF WINTER. DO NOT USE THEM. THEY ARE SCAMMERS. I feel they should refund my money. Ridiculous service, if you can even call it that. WARNING - USE ANYONE ELSE. THE ARE A JOKE!!!!!!!!!

S V

8 months ago

Overpriced! First, they charged for someone to come and did NOT do a basic diagnosis as mentioned. The guy basically walked around and did not check anything, then asked us to sign a consent form to get charged for $350 to check what the problem is and hopefully they can fix it, no guarantees. Definitely out to overcharge customers only.

Clara Grove

6 hours ago

Dave was great! He was very knowledgeable, punctual and told me everything I needed to know before he did any work, from their insurance, to their good standing with rating organizations such as BBB, Angie's List among others. He was very through and completes the work he was supposed to. I would highly recommend Dave and Service Today.

Carna Linn

8 years ago

I had a great experience, after signing up for the preferred customer program. They had serviced our furnace, quickly. Then had them come back to run a gas line for a new stove. Got a discount because I was a member. It took some time coordinating the work to be done, but otherwise I was very happy with the service. Nice customer care when you call and the technician Rob was easy to work with and efficient.

Andrew Becklund

2 years ago

Although I have no doubt they do good work, their prices for electrical work are astronomical. Do yourself a favor and bring your business to a local mom and pop shop, you'll get a much better value. I called to have them quote a replacement 100 amp panel in the house I was selling, they were able to get it scheduled quickly and the technician arrived in the designated window of time they had said. There were a few red flags though, first the technician had to call a supervisor to check to see what the local inspectors would be looking for. I would expect the technician to be aware of things like that, I realize the code was just updated in November but still a bit surprising that he mentioned that. Secondly, he spent 5 minutes going over a brochure with me about how great Service Today! is and how many good reviews they have, I really don't need your marketing pitch when I just want a quote on electrical work. Finally, he showed me the price for a couple options and I couldn't believe it! They quoted $4800 for the most basic option, a panel replacement only. I ended up having a licensed electrician recommended by a friend do the work and when all was said and done it was $1700. Will not be calling them again in the future.

Scott Perala

4 years ago

The service from Nick was outstanding. He called prior to showing up. He was friendly and knowledgeable about my electrical issue. He described the issue and how to fix it. Very down to earth and did not do the high pressure sales trick to purchase more electrical work.

Luke Grohovsky

a year ago

Dan was very professional and thorough with scoping out the work and providing multiple options for moving forward with our project. When we decide to move forward, we will not hesitate to use Service Today with the work.

Judy Dahl

a year ago

Very responsive for an initial weekend call for an indoor pipe leak with a temporary remedy. Second visit the repair and addition contracted work was completed. Andy and Lucas were very professional, courteous and careful. Andy is a great communicator, explaining the what and why of work being done; questions were welcomed and responded to. Andy and Lucas made a great team; Lucas also pointed out a problem not previously know.Thank you, Service Today!

John Derosier

4 years ago

Aaron did a great job in diagnosing the problem with my furnace. He was able to get it fixed and back in service in a timely manner and was very friendly. I would highly recommend him.

Emily McClellan

a year ago

Hudson York and his apprentice were so helpful and kind! I have a unique hearing set-up that I’m not very familiar with and Hudson took the time to explain my heating systems as well as made sure I had the correct department come and assist with my electric floor boards. Thank you Hudson and Apprentice! I had a wonderful experience and will definitely be a repeat customer!

Joe Violett

a year ago

Andy did a great job fixing a leaky pipe. He was very nice and gave me lots of information. After I attempted to fix the pipe myself for 6 hrs, he came in and got it fixed quick and he did it the right way.

Rita Amendola

5 years ago

Boys Electric is the best. I've only ever had great experiences with all the workers.
They are ultra professional and do great, careful and thorough work. They are respectful and easy to work with. That's why I've been sticking with this company.

Geoff F

3 months ago

Service today came over to give me a quote on a water heater. Their quote was $750 more than what another company charged me for a larger, more efficient model.

Marvin Spencer

3 years ago

AC went out last night, at 300 lbs, thats not a good thing. Decided to google me a repair man, Service Today popped up and I call. Mind you I have used others in the past, unfortunately the last time I called them they didn't show up. Well Service Today not only showed up on time, they showed out. My AC is working better now then it has in 5 years. Thank you Service Today, you definitely have a customer for life. 10 out of 5 stars!!!

Beth Anderson

a year ago

Tom was very thorough and explained all options available. He answered our questions, did not rush, but got job done in a timely manner.
David was very professional, thorough and went out of his way to be sure we were satisfied! I will definitely use Service Today! for future projects. Highly recommended!

Rich Doebler

2 months ago

Nate did a careful and very thorough job of evaluating our 80-year-old wiring. Our only hesitation was wanting to compare pricing by getting a competitive bid.

Angel Rosado

2 years ago

I needed to update an outdated AC unit in my home and called Service Today. Kevin took the time to assess the unit and provide multiple options. The scheduling process was very quick and easy. Nick arrived on time and worked diligently to complete the job in a timely manner. He took the time to answer all my questions and had the unit up and running as expected. I would definitely recommend Service Today and looking forward to have the unit maintained through their plan.

Susan Parham

a year ago

I scheduled a time for 5/19 between 8-11 am. no one came. no one called. I called them at 11:15 and was told someone would come between 2:30 and 5. no one came. no one called. I called again at 4:45. I was assured someone would come in the next hour. no one came . no one called. I guess I am done with this company. I would have left no stars but needs to give one to write a review.

jessica reed

3 years ago

I would not recommend this company. Had service on a Wednesday for AC unit and on Friday the same week was broke again. I followed the advisement of the technician on Wednesday and thought things went well. So I was really shocked when two days later the AC unit wasn’t working correctly. Had another issue reaching the company but was assured a technician would come back out and they would try to make it right. Two technicians did come out but after being quoted a ridiculous amount of money for their mess up, I sent them away. I just don’t understand how it went from we will try and fix our mistake to here is a quote for close to 1,000?

Maggie Watson

4 years ago

Such convenient scheduling and the best plumbers and electricians in the cities! Kyle, Paul and Dave are wonderful electricians that have served me. Andy and a couple of others are fantastic plumbers as well! I've used their HVAC twice and have had mixed results (both times had problems but they resolved them fairly).

Krista Backstrom

2 years ago

Nick A was very professional, answered any questions that I had and was very informative. Before he left he made sure everything was working and that there were no leaks anywhere. I will definitely request him again if I need anything done with my furnace or air conditioner.

Pete OConnor

2 years ago

What I first though of as a small update turned into a much larger project but Boy's was very helpful with the whole project and the end resulting work is absolutely top notch! Great customer service too, very responsive!Also, I worked almost 100% with Dave and he was one of the best parts of picking Boy's, excellent experience.Update 2021: Had more work done, still very happy with the work and my interactions with the people, sticking with them.Another update Sept 2021: More work done on the heating and cooling, still very happy with the company.

Jessica !

4 years ago

They get one star, not zero because you have to leave something. After being told they would call ahead of time and send a bio and photo, they did not. As somebody who lives alone, I prefer not to allow strangers in my house. A friend was over and let them in assuming I had scheduled. When they learned that person did not live there. This, nobody ever spoke to me, the homeowner. This is all evidence of a company that does not follow through on their protocol. They deserved to lose my business, I’m happy to give the job to a company that respects me

Justin Nieman

9 months ago

I had a great experience with this company 1 year ago when they installed my furnace. Had them out this year for a tune up, shockingly my system was producing too much pressure (it has been this way since they installed it). I had a manager come out, they were supposed to give me a quote, it was supposed to be fair since the work should've been done last year when they installed the new furnace. That was almost 3 weeks ago, nobody has called me back. I have contacted them on 11/7, 11/10, and 11/14 and not one call back. The filled out some ridiculous escalation form last Monday when I called so the higher ups could see this issue, crickets. I feel like they sell you one thing and the next year (and probably every year after that) there are new things to do for an additional cost, beware of this company.

Michael Banks

8 months ago

The service representative was very knowledgeable about his recommendations for fixing my water heater as well as other problems associated with the job he is an asset to your company

Larry Koogs

3 years ago

We had an emergency plumbing issue Saturday evening at our rental condo. Service Today was the only company that could send someone & was willing to service condominiums. Matt S. went the extra mile. After discovering he didn’t have the right sized values to fix the leaking, instead of just fixing w/o valves & rescheduling to put in valves, he made a quick trip to a Menards to buy some. It was a tight working area & he got the job done w/o causing further inconvenience to the other unit owners. Five Stars!

Corey Beall

2 years ago

Bill was great. He was very informative of my needs. I never felt pressured on making a decision. I was given multiple options and was able to come to a conclusion while he was here. I am very please with the service I received from Bill with Service Today.

Venus burney

a year ago

Jon called me right away. He was very kind, and professional by explaining things to me using verbiage I could undertand. He gave me an estimate and really took care of the proble I had with my leaking sink. He also was able to quote my next big project. I will be using Jon in the future. He's stellar and a man of his word. Thanks Service Today!!! You've got an incredible guy representing your business.

Sylvia Mosley

2 months ago

6 months to plumb a bathroom. Not done yet. Today the plumber came at 11:30 and left at 1:30 , said he had a family emergency. He wasn’t sure if he would be back tomorrow. This man has lied to me about calling me and being unable to reach me. My phone indicates there were no missed calls. I want them out of my house as soon as possible.

Steve Heimsness

4 years ago

Great job as usual. Ryan is professional and thorough in explaining the problem and doing the work and gave us several options for future concerns. His apprentice Dante was also professional and courteous.

Angela radziej

4 years ago

Exceptional service! Technician was very knowledgeable, respectful and genuinely cares about his clients needs. He sincerely listened to my concerns and we solved the problem promptly and precisely. I would recommend Steven to anyone. Thank you Steven!

Karen H

a year ago

Technician, Nick, did a great job determining the problem with our heating system and thoroughly explained what work he would be performing. Nick was very knowledgeable, professional and honest.

Phung To

a year ago

Today 2 technicians came to my house and fixed the water pipe burst issue …They did very good jobs with their skills, knowledges and experiences . I was pleased with their performance , communication, and reliability.

Arthur Goshey

2 months ago

Very knowledgeable and professional crew. Had someone at my house within a couple hours of my AC going down, and after being presented with several options we went with the one that fit my budget. Install crew did a wonderful job and got my AC up and running promptly!

Rodney Alan

5 months ago

Service Today came out the next morning after we called & Jordan offered us a detailed solution to our leaking water filters. We opted for a whole house filtration system that cleans itself and doesn’t require changing filters. Lucas installed the system and then we found out our drain doesn’t drain fast enough when the system cleans itself. Jordan first tried cleaning out our drain pipe & there was blockage but it still didn’t drain the system fast enough. Jordan came up with the next solution, to run a pipe to our utility sink for draining, which was a great idea! They performed these tasks at no further charge to us! Both Jordan & Lucas are top notch professionals, they are highly skilled and took great care in keeping our home clean and taking care of our problems in a timely manner! We highly recommend and we hope you’re lucky enough to have either Jordan or Lucas work on your projects!

James Moreau

4 years ago

Chuck was awesome! He tuned up our ancient furnace and gave us some great info and options on updates and cleaning. Showed us how to check the filter and what to look for. On the way out he even showed us what to clean on the ac unit and what to look for there. Will be saving his number for future use for sure.

Jon Karna

9 years ago

We had them do an inspection after we had a furnace scare this winter. The technician was very tolerant of me looking over his shoulder the entire time. He explained what he was doing, pointed out things that concerned him, and gave me tips along the way. He answered all my questions and gave me a better understanding of what everything in my furnace is doing.

Adam Truhler

4 years ago

Paul helped us on two different occasions. He is very knowledgeable and equipped us with enough information to make informed decisions, provided many options for service, but was not pushy at all. I really enjoyed working with him. Thank you Service Today!

Waseem Wagrees

4 years ago

I wouldn’t give this company even 1 star. This is just google reviews. Very dishonest. On the call they will tell you $79 dollars to estimate the problem, but then it turns out that this is just the fee to travel to your door (never heard of such policy) Additional diagnostic are over $300. Complete rip off!I would strongly not recommend it.If you’re reading my review, get out of the page and look up other companies.

Chutima Xiong (Cindy)

a year ago

Called Service Today! for a fix on shower because there was no running hot water. Jeff came to the house earlier than scheduled and was very informative. He sat and told me in detail about all of the hazards my house has, from the heater to the faucets to the outdoor systems. $409 is a little much for a diagnostic but I am thankful to know about the hazards within my house. I believe it is in their best interest to do a not only a good job but also to do it safely. Pricing to fix everything was just way above my budget.

Pa Xiong

3 years ago

They respected my home, when they leave, they clean up after themselves. They respect my time to think over the prices, and does a thorough job. They tell you every detail anx will give you the prices before they do any work to see if you agree. They won't pressure you if you don't want to do the project right away. They were awesome.

Robert Anderson

4 years ago

Chuck returned to install dynamic air filter, having been here previously several times for seasonal HVAC inspection & service. As always he was very friendly, knowledgeable and thorough!MIke did a great job cleaning our ductwork, which was very thorough! He was also very friendly and knowledgeable! Another great tech from Service Today!Thanks!Chuck returned today (12-3-18) for seasonal heater checkup. Excellent as always! Thanks again!

Vicky Huerth

3 years ago

Paul the electrician with Service Today did a wonderful safety check of my electrical system for my home last week. Because my home is an older Bacchus house in the north suburbs & electrical hadn't been updated about 10 years he did find an issue with one important outlet that was rather loose &caused energy resistance, so was unsafe. He installed a new outlet and now I feel assured that it is safe& sound; it is working fine. Paul was very informative about the technology today and gave me options is what I could do to update home power intake and make it more efficient for the future. He also looked over my home's battery safety alarms and said that Service Today offers a new wireless standalone system for fire and carbon monoxide alarms and so I am considering getting that in the near future even though I also have an alarm system with a call center. He said that the Service Today alarm system is very quick and reliable and it would be a good addition to what I already have. Paul is very personable and knowledgeable about electrical work and also the newer technology that Service Today offers as options for improving the electrical system for homes with newer technology. I was so glad that MSP called to do electrical safety check on my house and I recommend that everybody get this done for an electrical safety inspection at least once a year. Hats off to Paul and Service Today!!! Thanks

Josh Sauter

3 years ago

Andy was very friendly and knowledgeable. He not only successfully repaired what I needed but also wrote up several other issues that he suggests I should have done. Although I didn’t have any of the extra work done, it was nevertheless brought to my attention so I could do it in the future if I choose.

Jon Lahann

a year ago

Luke showed up to inspect my furnace. He found a few issues, explained them clearly and in detail with accompanying photos. He suggested several options to improve the system and explained how each work and recommended the one I would have picked anyway. Good communication and accommodating attitude. I've used Service Today! in the past and Luke maintained their reputation for quality and integrity.

Dong Chen

a year ago

The technician ISSAC came to our home to help inspect the AC. It took him several hours to thoroughly check nearly everything of our HVAC system. We really appreciate his professional services. The only thing short of meeting our expectation is that the technician could not arrive on time. We made appointment twice, the first time the technician got an incorrect address and couldn't find our home, but he did not contact us for confirmation. The second time the technician gave us a call before visit, but came late and took longer time than expected, which really impact our schedule.

Sam Retka

a year ago

Another amazing experience with Service Today! Had some major projects while remodeling an old Saint Paul home that involved replacing a lot of damaged wiring, running a new 220 volt line, replacing switches, installing a new fan, and a motion light fixture! They sent out 4 very professional and extremely knowledgeable team members that worked hard to find the right solution and make sure things were set up exactly how I wanted. Their team made sure to explain everything in depth and provided above and beyond quality! Very special shoutout to Jake S, Dylan D, Kiefer P, and Dylan H! I highly recommend this company and will continue to use their services with all my future indoor or outdoor electrical, heating, plumbing, and HVAC needs.

april alle

3 years ago

Everyone was very professional and super helpful from the first visit to quote prices to the final walk through to show everything that was done. The entire crew did a great job and they took the time to make sure we knew how to operate everything, what to look for in the future and answer all of our questions. We had our 30 year old furnace replaced and had central air completely installed. I highly recommend Service today!

Judy Connolly

8 years ago

I have had great experiences with these folks! Their Comfort Club is a great deal. Mike and Eric just came out to do the annual maintenance on my AC. They were not only very efficient and thorough doing the work they came for -- they also spotted a dead rabbit in my front garden and deposited it in a bag for me to dispose of!

Jill Schultz

3 years ago

Craig was here today to fix our air conditioner. He was very prompt and got here when he said he would. The first thing he did was to show us the company's bonding and insurance. This maybe doesn't seem like much, but it showed me that they know their service is important and take it seriously. He also had a pricing guide that showed each specific service and a set price for it. To me, that's HUGE. There was no question about how much something was going to cost or if we were getting ripped off because he was fixing our a/c on an 80-degree day. The diagnostic price was a little higher than I had anticipated, but Craig was here for over 3 hours, all covered by the diagnostic fee. I would definitely recommend their services.

Tracy Ta

2 years ago

Dave G. helped me out with my outdoor lights not working and even helped fix my living room fan. He does excellent work and explains clearly. Also advised me on what else is recommended as my house was built in the 80s. Highly recommend this company and electrician, Dave Garrett.

David Johnston

4 years ago

Service Today has been to my new home in St Paul Dayton’s Bluff area at least 10 times since I moved in July 2018. I bought an older (1931) fixer upper home. Service Today has done an incredible job over and over again helping me to fix up my new home with great prices, great work and great technicians. I highly recommend them to anyone looking to get work done in their homes. They always get the work very quickly. Thanks Service Today for being there. Dave Johnston, St Paul

Kristina Kite

2 years ago

Jake S. Was very professional and friendly. He walked through the house to discuss all my electrical needs and made several estimate for us to determine what suited us best. He explained things clearly and gave me options for how to accomplish what we needed.

Heather Boll

5 years ago

Buy it nice or buy it twice. Yes they are more than your average electric service but you get what you pay for. I was very happy with my service. Our technician was on time, gave a upfront price, did all the work in a timely manner VERY professional. NOT sure what some of the negative reviews are about, we felt taken care of and recommend Boys Electic to everyone.

Courtney Nussbaumer

3 months ago

ServiceToday came out for a free hearing/air tuneup in May 2023. In the process, the technician “smelled gas” in the basement (I didn’t smell any) and called a plumber to inspect the gas piping.Within a few hours, I was told I had 10 different leaks in a small section of black iron piping, and that it would cost up to $13K to replace. I called CerterPoint energy to confirm this since they are neutral in the repair game. CenterPoint found NO LEAKS, and asked for the name of ServiceToday to report them-unfortunately, this has been happening a lot.

Rhonda Cornell

6 years ago

Bill was exceptionally professional and courteous. He made sure I understood the billing and choices before proceeding with the work. He was tidy and respectful of our home. He patiently answered my questions. He worked efficiently and was clearly knowledgeable. (The price of Boy's Electric was perhaps more than other companies but it was worth it to us to not needed to wait weeks for service. They came when we needed them!)

whitney ann

3 years ago

I’ve had Service Today come to my house twice in the past month for two completely different things. Both pretty major things. They are the nicest group of people! Prompt, professional, respectful, helpful and just a great group of people. Awesome work...thank you!!!

Dawn Caruso

5 years ago

I called this morning for service and Chuck was out by 2pm. He was extremely friendly and professional. Explained everything he was doing and gave me several options on services. I was very satisfied with his service and would highly recommend.

Jean Lewis

7 years ago

Purchased a $49 furnace tune-up from Angie's List. Mike F. arrived in the scheduled time frame and called before he arrived. Put on shoe covers to protect my floors. Was polite, respectful and informative about my furnace. Did a thorough job and explained what I needed for optimal furnace functioning. I would definitely use Airtech in the future.

Kristi Johnson

4 years ago

I started my morning by talking with Kristine in the office .. she is an amazing person herself and a valuable employee for the company. Then Tom showed up within a few hours and he was just as pleasant and professional. Thank you so much for getting my A/C working! My son recommended Service Today and I will continue with recommending them to others 👍

Travis Porter

2 years ago

Tom with Seevice Today! was exactly what I needed! He took a stressful situation and broke it into management pieces. He was empathetic to the situation and helped me understand the 'why' behind what was going on. I appreciate the time he spent doing this and how fast he was able to get to my house. Every homeowner should have someone like Tom on their side!

Amanda Keil

a year ago

Jake and Dylan were great, professional and provided valuable information. I was on a tight turnaround to get this repair done and they were out within 2 hours. Will definitely be using again and will more than likely request Jake!

Shannon Lea

a year ago

I’m so frustrated with my experience with Service Today! We had them install a new furnace a month ago. I’ve called at least 5 times since then to discuss several issues with the new system including a vent sticking out of the wall, messy installation and a missing credit to our account. I have requested a manager to no avail. They are ghosting us now!!

James Argeros

7 years ago

Unscrupulous business practices!!!! Purchased the A/C tune-up to see if something was wrong with my central air. Technician came in after the 20 minute checkup and said, Good news. You only need freon, but it will cost around $450. Then, 10 minutes after that, he returned to tell me that actually a senior technician back at the office told him the compressor was shot and that I would need to get a quote for a new system. Being a bit skeptical of this sudden change in diagnosis, I called an independent HVAC technician for a second opinion. This gentleman--a true business man--told me I just low on freon. He told me it with cost $200. He ended up putting more freon into the unit than he had quoted me but he wasn't going to charge me anything extra. I have him an extra $50 and thanked him for saving me over $1000. I encourage you to AVOID AirTech at all costs, or at least be diligent and get another opinion.

Steve Bader

10 years ago

Top notch service. Found them on Angie's list and was able to make an appointment for the same day. I needed a new blower which the tech didn't have but he came back the next day and did a great job installing it. Fast, courteous and inexpensive. Can't ask for more.

Matt Jones

3 years ago

Andrew was very knowledgeable and professional. His work and the info he provided was hands down better than I've received from other HVAC providers. I highly recommend him!

Richard Gonzales

a year ago

Jake from service today performed my service today after coming by before to scope out the list of projects and give a detailed quote. Both times he came to my house he was on time, professional, wore shoe coverings inside, got his work done, cleaned up everything and showed me what was done and was on his way.

Paul Harper

2 years ago

Wonderfull experience with all members of the team. Each arrived at the time they said they would and were fully prepared to work.Mike P. was thorough in his explanation of the services to be provided and was very respectful. When he found a safety issue, he called in a second person to confirm or deny what he found and Knace arrived.Knace visually inspected the area, showed me the concerning issues, and provided me with repair and replacement options. He was not pushy but was honest (Excellent).The last persons to arrive at my home did so timely and got right to work preparing to do the work. This is important because they were attentive to treating my house as their own so as not to damage anything. They placed protection on the floor all the way to the basement. All this while wearing mask (Thank you!). Jonathan, Matt and Keagen got to work and once completed made sure to clean up all the dirt including what was already there (Thank you Matt!) Jonathan, an apprentice was learning his craft from two great technicians that were attentive to detail which is critical because our lives were at stake owing to the carbon monoxide readings. These were not workers but rather tradesmen whom I appreciate, honor and respect. Thank you for your professionalism, quality work, and respectfulness.

Emily Erickson

4 years ago

Kevin did an amazing job assessing and explaining the issues with our furnace, and providing us our options. He really took the time to ensure that we understood everything and we could tell that he genuinely cared about our wellbeing. Thank you, Kevin! You were fantastic!

dana smetana

2 years ago

I just needed doorbell and I e light fixed. This electrician ran full diagnostic and charged my 85 year old mother 600 dollars. This person has 2 star rating in yelp

CM Honaas-Wildfang

4 years ago

Andrew did our seasonal furnace & humidifier service. he let me know when he was on the way, arrived on time and introduced himself as soon as he arrived. I had previously been shown how to change our furnace filters, but wanted to do it again to be sure I did it correctly. I was glad he did since I missed a step! He was patient and helpful. He finished servicing both systems, adjusted our humidifiers and did a minor repair. Everything was cleaned up and ready to go. (He even helped me salt the front sidewalk.) Efficient, polite and professional. Highly recommend him!

Jon Maxton

2 years ago

I called with an emergency and they were actually able to come out the same day (all the other same day plumbers were booked until next week). Matt was excellent, knowledgeable, polite and efficient. I will use this company again in the future.

Greg Goin

3 years ago

We are very pleased with the job Steven did. He took tome to explain the condition of the furnace and if there was any other recommend work. We will be sure to call this business again when we need replacement or repair.

Shannon Oldsberg

2 years ago

Mike M. Was very friendly and honest. He did a great job replacing our blower motor in the furnace and helped us easily finance the expenses.

kimberly nelson

4 years ago

Our experience with Andy, our personal plumber from their Original Plumbing Guyswill always and FOREVER remain our go-toguys! He always puts a smile on my face, and a tickle in my soul to see & hug him!Yes, these fellas are the BEST OF THE BEST!When we 1st moved into our home 15 yrs ago, a fellow named Brian and his (then) little boy were putting fliers into our mailbox. Well, the rest is history!🥰 They have been there for us over & over again. I am proud to consider them my friends! I especially LOVE me some Andy...and I'm a happily married lady!I just got to say that Service Today wouldn't be anything , had you not gotten together with them. That being said, don't ever clip Andy's wings Mr Boss man, he's your BEST ASSETalong with Brian and their original gang!This is the 1st time I've EVER written a review,and I'm sorry it's so long...but I needed to say these things! How LUCKY you are to have Andy...treat him like the King he is🏆🎖👑Fondly, Kim & Maynard...( but mostly me!🥰)

Deb Nelson

2 years ago

Dan came out and was exceptional. He took the time to do a thorough check, explaining as he went. He presented options for us and we are thankful for his expertise. We are having him back to put a new electric panel in and redo our home’s outlets. Definitely great service!

Dawn Bickett

a year ago

Ryan, our technician, came out and diagnosed the issue and came back according to our schedule to complete the repair. He always calls at least 15 minutes before he arrives and works very efficiently. He is friendly and easy to work with. We recommend Service Today for any heating/cooling/plumbing/electrical repairs or service.

Jon Weber

3 years ago

I wish I could leave more stars. I tried fixing our hot/cold water supply to our third floor shower when something broke. I was able to shut off the house water supply before too much damage was caused. We have a home warranty policy that we tried to set up a service call through but gave up on that after an hour and a half. My wife and I then went down the list we got on a Google search. Service Today was the only company that could come out the same day after hours (I broke our shower at 5:30 pm on a Wednesday). I got a call from Tom asking what the problem was and he let me know where he was, what he was doing, and when he could be here. He came when he said he would and was very good at his profession. I was thoroughly impressed with Tom and Service Today. I wish I would have called them first. I will be using their service again if needed.

Squirrel Gomez

a year ago

Brett was very nice, responsible and was able to get the job done all in one day. We are overall happy with the job done and the price.

Katie Carlson

2 years ago

Dave G. was super helpful! We attempted an electrical project on our own and the end result wasn’t right so we called in a professional. Dave was super friendly, guided us through the proper process and repair, and took a look at the rest of the house for a safety check. When we have projects in the future, they will be our first call!

Kirsten Miller

a year ago

Tried to take advantage of my mom by saying she needed air conditioning cleaning and duct cleaning but our neighbor took it apart and nothing was wrong or needing to be cleaned. Will never use this company again and I would advise anyone else on the fence to find someone else as well.

Marla Urban

8 months ago

We had Nick and thought he was extremely professional. We appreciated that he wanted to make absolutely sure that we were safe by following up on a potential problem. He was very friendly and courteous. We would have him again any time.

Ande01014

9 months ago

Very courteous and professional. Explained everything that was happening and what my options were. Also very quick to getting a new furnace installed.

Jeff Strehlow

4 years ago

As part of our membership in this company's Comfort Club, we were able to have an annual electrical inspection. The electrician was very professional and laid out potential upgrades to our system without any sales pressure.

Любовь Ганина

2 years ago

My first call to this company was in spring 2019. We had a problem with our furnace. I said to their specialist that the furnace blows cold air (temperature at our home was about 64-65F). He wrote that the furnace heats very hot. I was suprisided. He suggested me very expensive complete check up. Our furnace was more than 20 years old and I and my spouse decided to replace it without check ups.Now 2 years were gone and we have the same problem with our new furnace. Service today company said that our warrancy was exparired and we have to pay for any check ups or their visits. We agreed for their maintaine about 1 month ago and their specialist take out a filter and said that our furnace is working, don't use a filter with high filtration level, use the cheapest simple filter. AND THAT IS ALL.Our furnace issue is still the same, it blows a cold air. I'm not a specialist in the heating systems but I understand that it is wrong. Why Service today spesialists don't understand it???Please, don't call to this company, don't order their service. They do love just money!

Aaron G

4 years ago

Had Chuck as my technician, and couldn't have had better service. He was super friendly, informative, and honest about all of the work he was doing or that needed to be done. He showed me step by step what he was doing the entire time, and gave me a better understanding on how I can reduce my monthly utilities. I would recommend to anyone. Thanks Chuck!

Dan Schauer

a year ago

Luke did an awesome job! He was friendly and explained everything clearly. He was informative with what needed to be done and didn’t pressure me with sales tactics.

Michael Rodriguez

a year ago

This is an update (September 2021) - just had Nicolas T. come out to check on the furnace (installed a year ago) and correct some of the gas pressure issues. As always S.T. service crew are super professional, explain everything, and are very friendly and respectful. Appreciate the service!In April 2021, I had Jake S. and Dylan H. put in a new electrical panel and replace all outlets and switches. They were so professional and efficient. I'm feeling much safer and ready to enjoy the house for the next few decades!In Sept. 2020, Marc, the technician, was great. Talked me through each detail before and after some plumbing and water heater work - checked in when needed. He was professional and responsive with great attention to detail. And a nice and funny guy. Great to work with.

Kelly Curtis

3 months ago

Nate Anderson did such a great job with our electrical wireing estimate - very professional, on time, incredibly thorough and got us a great deal, including a military discount. I can't wait to start using our hot tub!

Joni Lawler

2 years ago

Garvin was on time, very knowledgeable, very courteous and professional. He cleared the drain quickly and left the area immaculate. I wish every service interaction could be so pleasant! Highly recommend, and would definitely use again. ⭐️⭐️⭐️⭐️⭐️

Callie Nimmo

a year ago

Mike was amazing! Professional and kind, he clearly laid out our options and pricing. He gave us a clear picture of what was going on with our AC, immediate fixes, and item to consider. We felt empowered to make the best choice for our family. Would definitely use this company again!

Maddy St. James

a year ago

John came to provide an estimate. He gave clear options and helped to whittle them down to the one I wanted. Here was friendly, courteous and knowledgeable about water heaters. Made me glad I called Service Today!

Beth Lokken

2 years ago

They were able to fit me in quickly to repair my AC on a hot, hot day. Scheduler was friendly and easy to work with, and they were the only company that answered after hours and was able to schedule me. The repair technician Mike was incredibly professional. He arrived on time and was clear in his communication. It probably wasn't the cheapest but I felt I was in good hands. So happy to have my AC back.

Cassandra De Mercedes

4 years ago

We will for sure use Service Today again! Andy came out super late on a Friday night and holiday weekend to help us with a running water leak in the basement. He was fabulous, super professional and got it repaired for us right away. Highly recommend!!

Darline Shepard

4 years ago

Tom came to fix my furnace today. He replaced the sensor unit. Tom was very polite and explained everything to me so that I could understand what he was doing. He put booties over his shoes as soon as he came in the front door.Every technician Boy's Airtech has ever sent out has been great.When I have a problem with my furnace they are the only people I call. I know the technicians will be very polite and explain everything that they're doing and never leave a mess. Thank you Boy's Airtech for the wonderful job you do. I would gladly refer you to anyone who is looking for a good furnace technician.

d s

a year ago

The service tech was very professional. He called before he came and explained what he was going to do when he got there. He even found a whole house humidifier system on the furnace that I didn't realize was there.

Nancy Russell

10 months ago

We paid $79 to hear a sales pitch when all we wanted was a quote for some electrical work that would take one day. We didn't use them because the price quoted- $17,000.00 - was crazy, more than four times higher than the electrician we hired.

L G

9 months ago

Informative - both the person assessing (Jon B) and the installer (Matt), so thankful to have hot water within 24 hours and the guys were great! Sincerely appreciate the follow up also. Service always top notch.

Ronald Splett

a year ago

Ryan J replaced our very old, leaking laundry tub faucet and associated washing machine supply faucets for us. He was very professional , knowledgeable. and pleasant to work with. He did an outstanding job. Best of all, it was same day service from my inquiry on the Angi website to his visit to appraise and quote the necessary repairs, returning several days later with the required parts to complete the repair. Thank you Ryan!Ron S

Kris Elsbury

9 years ago

Extremely satisfied! We purchased a home with a very old central air system that was missing parts and was beyond repair first company we called couldn't give me a quote so called Airtech and their tech Jeren gave me a free pressure free quote on the spot for a system that was right for my home, we had them replace the whole system, they were extremely professional and helpful and performed top notch work at the quoted price with no surprise fees we are very satisfied and would recommend them to anyone.

Collin Lieffort

2 years ago

I placed an order for work to be completed, replacing 4 recessed can lights, adding a can light and adding a ceiling fan/light combo. My consultant was Jake and he was knowledgeable and very easy to work with.Work has not yet been completed for my project. This review will be updated upon completion of the work, however I felt Jake deserved to be recognized for his professionalism immediately.

Joe Erickson

a month ago

Joe, my technician was very thorough and helpful. Service Today is a good company to work with!

Bethany Pautsch

2 years ago

They replaced my furnace several years ago...ran into issues then but basically fine. Recently came for a furnace inspection which took 4 hours!!!! Gave me a list of things that were wrong but said nothing is covered by the warranty. Said I needed to pay $300 for a supervisor to come give a closer look. Called another company as the guy was pulling out of the driveway. The furnace is fine.

Patricia Smith

2 years ago

The repair plumber came to fix a water jet bath tub. He took his time to ensure the fix would be sufficient and work like new. He contacted the manufacturer twice to make of the parts needed and inspected all the associated plumbing. Very thorough and professional. I would recommend Service Today for any body looking for a top drawer team.

J B

3 years ago

Mike L was very attentive and knowledgable about my furnace and the tune up he came and did. He also offered some alternatives that my wife and I stull have to talk about. Thee one thing he did recommend and we actually signed up for was the monthly club membership. Very happy with his service!

AR

a month ago

SCAM !!! They gave a 4,000 quote for an 800 dollar job. (Had an owner of a different electrical company come out that we personally knew) Told us they couldn’t believe they would charge this. They charge for any little thing they do and expect you to pay before they even do anything. Many people have been experiencing this unethical pricing. I urge everyone to report them to the BBB!! I hope they really rethink the schemes and price gouging tactics they use on those who don’t know any better. Please refer out to other electrical companies! They will do the SAME quality job probably BETTER for the actual price it is worth. BE AWARE!!! (Will probably post on social media to warn others)

Griffin Larson

5 years ago

I bought my first house last year and am now facing the pains of paying the gas bill in the dead of winter. I have an (ancient) boiler system, and I was a bit worried it would be hard to find someone knowledgeable with the equipment. Airtech sent out Jake to take a look, and all of my fears were calmed instantly. Jake was incredibly professional and a true expert. He ran through a variety of tune-ups and gave me some advice for taking care of the system. He also didn't try to convince me to replace the boiler at this point, even though it would have been fair to do so. All in all, I couldn't have asked for better service. Best place in town!

Carla J Perkins

2 months ago

We are rushing to list our house on time and one of our wireless smoke alarms went out. Service Today was here to bring everything back to code and our house is being listed on time!! This is why we always go back to Service Today!!

Candice Nobello

2 years ago

David was great At explaining what was needed. I have no doubt their work is professional and quality. My home needs more than I anticipated and the price was much more than I expected. I will have to save up more money and do things a bit by bit.

dennis fenichel

2 years ago

David was respectful, courteous and pleasant.Explained options but was not pushy about trying to get me to agree to more expensive services.Gave me information that allowed me to restore my electricity immediately by pushing a button. At the same time he made it clear that it would be wise to have a thorough inspection of my electrical system throughout the house.I did not want to invest more money at this point in time but if I had further issues I would trust the competence of this company.

Cameron Lee

a year ago

Extremely disappointed. BEWARE of this company. We had a technician come out to give us a furnace tune-up, $39.99 special deal. They said our furnace was overheating but they'd need to have another technician come out to take a closer look because he was the expert on ductwork. He said the expert would be able to fix the furnace issue and it would cost $450, they had me sign an ipad to approve the work. The expert came a few days later, looked around a bit, my wife saw him go out to his truck for a while, when he came back he said basically the same things the original technician did, Your furnace is overheating and proceeded to give me options for getting the work done (i.e., gold package, silver, bronze, etc.), prices ranging from $2000 to $12,000. I said we'd think about it and let him know, so then he left our house. I emailed Service Today to decline the work and get the refund for $450, because the furnace was still overheating with high static pressure and no work had been done to resolve that issue. I also called Service Today and the woman on the phone said Yes, we can refund that $450, not the $39.99 but the $450 yes, it should post back to your card in a day or two. I waited two weeks and nothing was posted. So I called back yesterday and the staff said, Well, do you know the name of the person you talked to? I didn't.. NOTE: make a record of anyone's name you talk with at Service Today. So, they said they'd pass it along to a manager and they'll resolve this within two to three business days. I just got a call this morning from Jenny and they said the second technician came out to address the high static pressure, that's what the $450 charge is for. I said, But, there's still high static pressure, they didn't fix it, no work was done, just quotes. Jenny paused and then asked, Well do you know who you talked to? Somehow the name from my first call came back to me, Wendy. She said, Well I do know her, I'll give her a call and get back to you. I'm writing this review as I'm waiting. I'm very disappointed in this runaround and the invalidation. The work wasn't done, and I'm being charged for it. Instead of feeling seen and heard here, it feels like I'm doing something wrong. Customers should be able to expect a better impression. This doesn't feel safe. I trusted them, and this was their response to my call for help. That's my experience with Service Today. Pouring time and emotional labor into something as simple as getting a refund for work that wasn't done. Dear Service Today, I hope you would consider using your power and platform to create a better, more equitable ending to this experience.

Sherre Collins

2 years ago

Tom Ronia was recommended a bunch of expensive plumbing related stuff that I didn't need.Today when my furnace went out Mike L. Gave me the opposite experience. He was professional and only fixed what needed fixing. No unnecessary expense.

Ashley Pelton

8 years ago

Air Tech is wonderful! They are always prompt, clean and courteous. We have a really annoying dog and every service tech has always been understanding and attempts to make our dog feel better. They always wear the booties on their shoes and, if necessary, lay a plastic walkway. We were new first time home owners and unfortunately Air Tech had to shut down our furnace in the dead of winter (legally and for our safety), but they helped us in every step of the way to get our home back in order. They even went out and got space heaters for us to borrowed so our pipes wouldn't freeze and to keep us comfortable. We were a priority. The staff in the office is always courteous and helpful and I would highly recommend them to friends/family. P.S. They are not pushy on sales either, but I would definately recommend becoming a Comfort Club member - totally worth it!

Karle Nolte

5 months ago

We were contacted by Mitch R of Service Today and advised that he would arrive at our home in 45 minutes. He was prompt and friendly upon his arrival. He had been briefed on the work he would do so I promptly took him to the basement so that he could review the manifold that he was to replace. He explained that he was to move the manifold from the furnace and mount it on the wall to eliminate vibrations. He worked nonstop for approximately 4-5 hours then took me down to view the new manifold. He is a very courteous and friendly young man. We are totally satisfied and impressed with his work and would gladly have him back if needed!

Rhonda Miller

2 years ago

I requested a quote on a bathtub remodel, Matt was very professional. He listened to what I was looking for and gave me 3 options to consider. He also explained the service contract which is a great option.

Yeralynn Yang

4 years ago

Super expensive consultation! The lights went out in my bedroom and bathroom. All it needed was a new breaker, but the eletrician wanted to replace the whole panel. He was there less than an hour and charged me $453 for not resolving my problem. He was more concerned about selling me extra stuff that i knew i didn't need. I refused his multiple offers and never contacted the company again. At the end, i was able to get a one man shop electrician to fix the problem for less than $200.

Thomas Fleischhacker

2 years ago

The experience was totally professional. Technician was at my door within two hours of my phone call. He was extremely professional knowledgeable and clearly showed me what the problems were with my water heater.

Michelle Grabinger

5 years ago

I have to send out kudos to James, who took such good care of me. What started as a yearly furnace check turned into a full days worth of work, making many necessary repairs. I am on my own and not sure who to trust. James did a great job of showing me each and every issue which needed resolved, no secrets. Totally recommend James and Airtech Heating and Cooling. Thank you!

Aquadal

2 years ago

This company installed an expensive water system in the house. When contacted to change filters they did a water quality test and did not offer results. No written estimate to replace bulbs and filters despite being over 1500.00. Then attempted to sell me an expensive maintenance system that only provides moving my requests closer to the top and covers break down of some parts of the system.I gave them a second chance to provide an estimate on a reverse osmosis system they installed. They couldn’t provide it without coming out and charging either 79.00 trip charge for a 4 hour window or 99.00 for a 2 hr. Window. I would NOT recommend this company.

Kelly Godwin

a year ago

Woke up with no hot water. I called the company who installed my water heater, but they couldn't be bothered until 4 days later. Called Service Today and they came right over. Jon was very professional and helped us determine the best path forward. He got our water heater running, a temp fix. We have to get a new water heater that will be installed in the next few days. But if the water heater fails again Jon promised to juggle things and Install early. That's customer service folks, and we are so grateful.

Wendy Stone

7 years ago

How do they find such great employees? They must treat them well because they always seem personable and happy to be on the job. I purchased an air conditioner and whole house humidifier. The air conditioner install went smoothly. However, the humidifier wasn't installed correctly--I had 2 problems that were corrected the same day I called it in (probably because I had a flexible schedule). The first problem was ductwork that wasn't secured properly. The second was the humidifier not coming on with the heat. I also purchased the membership and have had my furnace inspected at no additional charge. Between 2 inspections a year (furnace and air conditioner) and the discount on vent cleanings, the membership should pay off. However, in order to keep the higher level warranty on the equipment I purchased, I do have to remember to call and have them come do the twice-yearly inspections. Overall, a great company.

Armin Nazarinia

2 weeks ago

Didn't show/cancelled 3 times, then they finally showed and had a super expensive quote for repairs. Finally they said they wanted to have a supervisor come check on the other persons work and the supervisor cancelled the day of after the end of the window because he was sick surprised they didn't know he was sick until the end of the 4 hour window they provide. Certainly wouldn't use them again.

Brenda Johnston

3 years ago

David Sch is our go-to electrician. He has helped us through two family homes. This visit was to install outlets in a shop, pre-plan and set up for a spring installation of a yard light and to change some switches to make them independent of other lighting. David is knowledgeable, a great diagnostician, professional and a very friendly, trusted expert. Another homerun by David Sch for Service Today! ( formerly Boy’s.)

Michelle R

a year ago

Top- notch professional. Tom fixed the faucet that had a temporary fix in place for years. He also pointed out options to improve the plumbing during an upcoming renovation. A great plumber; I would recommend him!

Vincent Gramling

2 years ago

Mike Lemke was the service tech and he was very thorough and professional. Very enjoyable to work with. He checked every aspect of my a.c. unit and offered advice. I am very satisfied. I appreciate his knowledge and skill. I definitely rate this service a five.My air conditioning unit needed to be replaced. Randy Thiel did the job and he also was very professional. The new a.c. unit is working great. I definitely rate him a five. He did an excellent job.

Nolan Meyer

a year ago

Jesse Warren did an awesome job evaluating my furnace in a thorough checkup. He showed up on time and was friendly and efficient.

Sandy L

6 years ago

Jeff took the time to sit down and explain everything that was going to be done and what could be done in the future. He was very professional and informative. The install of the ceiling fan took no time at all and he explained how it all works, and it works perfectly. The only negative I have is not with Jeff, but with the pricing. It seems a little overpriced for a ceiling fan install.

Bob B.

9 years ago

Even though I wasn't a club member they managed to get me an appointment within 2 hours of calling for ac problems I was having. Their tech Kyle was very professional and didn't mind me watching and asking questions. He explained everything he was doing and why he was doing it. I am now a club member and would recommend this company!

Izooba Mugabi

4 years ago

Andrew is a very knowledgeable technician who explained everything he was doing and helped me understand the problem with my furnace. He was willing to find and fix the problem no matter how late or long it took. He ordered a part and came back to install it in a few days. I signed up for service comfort due to Andrew’s professionalism, intelligence, knowledge and neatness. I recommend Andrew as the technician to resolve furnace/AC issues and signed up for Comfort Club Membership due to Andrew for our sound mind.

Deborah Miller

5 years ago

I called to schedule a technician to come to replace a thermostat for my bathroom in floor heating system - based on a recommendation from a few years ago. I did not realize that the company had shifted it’s focus to selling over priced yearly service packages to actually doing electrical work. If so - I would have stopped the process immediately! I agreed to the $79 fee, not knowing that this was on top of the estimate that I received for the work to be done. After the technicians went through my entire home, they admitted that they damaged the smoke detector in my lower Level - closest to my furnace. They would not replace the damaged detector, but offered to replace my system for $1600. It was fine before they arrived. Who is liable for a fire, since this is now disabled? I say that Boy’s AirTech is. I agreed to the original thermostat repair which took 45 minutes - after the ridiculous 90 minute review. The total cost was $437.75 for a 45 minute repair. I still do not have a working smoke detector. I am an interior designer and will share this information with all my contractors and clients.

Courtney Schneider

5 years ago

Dave is now my go to electrician! He is so kind and professional with 110% follow through! I always appreciate the explanations of what is being done, what was discovered, and what is the corrective plan! He is patient with questions and I never feel pressured! He’s helped so much with my current home and I’m so thankful for that!

Meredith Holm

2 years ago

Awakened at 3 am by chirping smoke alarms, I called Service Today and to my great surprise Dave, the electrician came to our aid. Relationships are everything...he knew our home & did a great job! We recommend him highly!

Deena Pettit

a year ago

We had the best experience with Service Today! Right away this morning, our electrician Jake came in and listened to everything we needed fixed, installed and our wish list for adding other home fixtures that we look forward to upgrading our home with, down the road, mainly bedroom and living room ceiling fan/light fixtures. Jake took everything into consideration, and took the time to thoroughly plan out and provide us a detailed estimate of several purchasing options to fit our budget now. After we made our choices, Jake started on repairing our downstairs fixture and installing the new ground outlet upstairs, and before we noticed, he was done! Thank you so much Jake from Service Today! We are so happy we went with you!

Peggy Kytta

4 years ago

Initially had them come out for a furnace tuneup. Andrew came out and checked the furnace and discovered that we had cracks in the burners and possible CO issues. Our furnace was 30 years old and could not be repaired so he had Kevin come later that night and talk to us about installing a new furnace. Austin came out two days later and installed the new furnace, along with two other service techs. They were here for several hours and did a great job! I would highly recommend them! Very professional and prompt!!

M V

2 years ago

A predecessor to this company (one of the two companies that merged to become ServiceToday) installed my furnace/AC 3 years ago and I had stuck with ServiceToday for servicing. Every time (twice a year) they come out for tuning they find something that would costs me at least $300-$800. Every time! And all of it invisible issues, but all are life or death. Last time they tried to get me to rewire the entire house for $10-25k! (my speck house is 26 years old). Today I caught the technician manager waking through my entire house without being asked if that is okay counting registers. Then I was told that there are just not enough registers in the house and I would need to spend $5k to drill holes in my walls to add registers. Somehow there were plenty of registers for my old furnace, plenty of registers when they installed the new furnace, plenty of registers for the past 3 years, but NOW there are just not enough. I am done with this company. Read the reviews - all of the ones that love the company are non-specific or I love my technician types (a lot of the technicians are nice people). All of the negative ones are specific and all say the same - the company overcharges and recommends unnecessary repairs. Even the positive ones tell you that they pay for additional services every time. Beware.

Nick Haltvick

5 years ago

Air Tech was timely, easy to work with, and Joel (our technician) was very personable. He gave honest answers during our furnace inspection/tune up and explained things well. Would recommend Air Tech to others and will use for future HVAC work.Update: the sales process went well and everything was explained. Would have liked to receive an itemized receipt as the default, but otherwise good experience.

Diane Downham

2 years ago

I am thrilled with the service I received. Paul, the tech, was so kind and patient with me. He explained what he was doing every step of the way. He was polite and respectful of my home. I think he went above and beyond what I was expecting. He spent the time, in the 90 degree heat to sit outside and wait for the circuit to trip. I would love to recommend this company. I had a bit of sticker shock, but my a/c is working, and I can run more than one appliance at a time. He totally solved the problem . Thank you.

Donna Cleare

2 years ago

Brandon W from Service Today! completed an air conditioner inspection this afternoon. He was on time, and he was both friendly and professional. He took his time explaining the results of the inspection and his recommendations for my somewhat older unit. I trust his work and his recommendations to increase system performance. I showed him an issue with my laundry room utility sink and he recommended and set up an appointment with a plumber from Service Today! Thank you Brandon W!!

Debby Fulton

a week ago

Pedro did a thorough inspection of our AC and located and replaced the broken piece of equipment. It was wonderful to have AC working again

Danielle Leonard

4 years ago

Chuck did amazing. He got my furnace all ready for winter. He recommended doing some indoor air quality items to help with my lung issues. He was extremely polite and knowledgeable. Will be scheduling with them again!

Cheryl Gibson

4 years ago

Kevin N. sets the standard for perfect service!Professional, highly experienced, polite and patient answering a wave of questions I had.What a great first experience with ServiceToday. I enthusiastically recommend him for any air conditioning issues.Thank you Kevin, you made my day😊

Lauren Meyer

3 years ago

Today Blake and Andrew came out in a pinch. My husband we traveling and our furnace went out. My brother in law is an HVAC technician and when I sent him the assessment he said how honest and spot on Service Today was which made me feel good about going with them. They were professional and went the extra mile to explain the process and issues with me! Thank you so much for your help and good quality work!

D Erickson

5 years ago

Great experience...The tech showed up 1 hour early (asked via text if this was ok), and performed diagnostics on my furnace. Showed up, put a mat down, put on clean shoe covers, then went to work. He fixed the problem in less than an hour, and was professional and courteous. A+ experience!

Jeebs

4 years ago

Our service tech today was Tom. This was the first time we had called Service Today. It was the person, Summer, I spoke to on the phone who started the process off right. She was informative and energetic. Tom worked with purpose and explained thatfollowing the furnace inspection he would explain any/all that he found. This allowed me to go about my hour elsewhere and feel confident I wouldn’t miss anything. The findings explained and a few services recommended. Tom didn’t push to over sell but rather left me with the good, better, best decision to make on my own. I trusted the process and fell confident to say I would recommend Service Today to the next person feeling unsure about what to do or who to call. I did sign up for the Comfort Club membership allowing me the convenience for them to call me and schedule allual checks to all major mechanicals for a simple monthly fee.

CC RR

6 years ago

MASSIVELY OVERCHARGES FOR WORK/QUOTE. Its almost laughable the amount they want to do simple electrical work. I was quoted the price of a nice used car (literally) for simply changing a home electrical panel. This was not even the work I called them for. He was not going to rewire any of the house or get into very detailed work that would call for those type of high prices. Those panels are around $100 online. I was unaware their hourly rate was $10000K. Seems to me they just throw anything they can at the wall and see who actually pays them their prices. Their other scam is to give you a overall home inspection so they can force you to pay a $400 fee(along with a trip charge) even when the problem is extremely obvious. So I basically paid them $500 to tell me what I already knew and they did not fix what I actually called them for since they quoted a ridiculous amount. What a scam company.

Lindsay Koerner

a year ago

Our technician, Zach, was great! He was on time (helpful when I’m juggling my work schedule with a baby at home) and explained the condition of our furnaces very clearly. Thanks Zach!

K Werner

a year ago

Had electrician Jake and plumber Jeff here on 2 different days- AWESOME service, great communicators, reviewed things that I didn't even ask them to do, which is great info to help protect my home. Very personable and listen well. Two of the BEST service people I've ever hired! I also had plumber Jordan here just yesterday and he also was absolutely excellent to work with! VERY satisfied with all of my interaction with this company. Highly recommend.

Susan Dammen

2 years ago

I have had electrical problems in my house for three years. Recently my Christmas lights were tripping the switch on my panel. Dave came out and determined it was a short in the lights, but more importantly assured me my system is safe, and repaired some outlets that were incorrectly installed. I am so impressed with him, I signed up my son and myself for their yearly plan. It is so hard to find good service when something breaks. I am now happy to have someone to call for all of my hvac, electrical and plumbing needs!

Hani Ayyash

2 years ago

These guys are HANDS DOWN the BEST company to call for your HVAC needs. Mike L came out to my place for the second time and did an outstanding job. He's always on time, get the job done quick and does it with a great attitude and personality. It's almost like I want things to go wrong just so Mike can come out here hahaha. Great job once again!

Julio Villaseñor

4 years ago

Second time using ServiceToday. This time for a furnace issue. Chuck was super knowledgeable, friendly and professional. He worked with our schedules and came out twice in the same day to guide us through the issues and make sure we had all the answers we needed. Amazing service. Definitely recommend. Thanks Chuck!

Ericka Schaefer

2 years ago

We had a shut-off valve on a pipe break at 10:30pm Friday night. After calling a couple places, Matthew was to our house by 12pm and had the pipe fixed quickly. We appreciate Service Today for being so prompt in their response to help save our basement from a massive flood. Lifesavers!!!

niece Rich

3 years ago

Bill was awesome he came early figured out the issue with the electric problem in our basement as well as gave us important recommendations on work that still needs to be done. He’s very knowledgeable. Service today will now be my one stop shop for all my home needs. Thanks again

Matthew Bakken

4 years ago

This is the second time Kevin serviced our heating/cooling at the house and he did an amazing job. He explained everything he needed to do, what he did, and gave me tips about maintaining the system until the next tune up was needed. I appreciate having such a great hometown service so close to home.

Melissa S

3 years ago

We had Steven out today and he did a great job! He told us what needed to be fixed and what could wait. We really appreciated his honesty. Definitely will use these guys again.

Rick Herrera

2 years ago

Currently waiting on the work to do done but I have 100% confidence it will be done to satisfaction. Our rep came in and helped us from design to implementation. He took all our needs and wants and got us what we needed.

Sarah Steinhilber

2 years ago

Luke was very professional and knowledgeable. My new furnace was installed 5 years ago by a different company. Discovered it was not running efficiently. He was able to make some adjustments to get it running better.

DAVID NOWACKI

4 years ago

This is difficult because the service tech was extremely polite and professional. However, the tactics the company uses is terrible and in my opinion very close to criminal. Be careful in agreeing to their diagnostic fee. I was qouted 589. Before they even looked at the problem. It turned out to be a simple circuit breaker and 5 seconds of work. There service visit and 5 minutes of sales pitch for 79 could have been avoided. And they call my industry crooked

Jeremy Traxinger

2 years ago

Mike did a great job he stayed late to get the job done and resolved are issue the same day we requested service, I was very pleased with this company and well definitely use them in the future!

Jessica Amon

6 years ago

This company is the best all the way around from their friendly greeting when you call to make an appointment to the excellent service I received. Joe has been out to my home for the second year in a row. He is timely, professional, knowledgeable and goes above and beyond. Nobody is better.

Gregory Oldenkamp

7 years ago

We just had Airtech do a complete furnace and a/c unit replacement and install. They had a three person crew out and completed the project in 6-7 hours. Very professional and efficient. We were very pleased with process, from the point Kyle did our home audit to help us choose the proper furnace to the three man team that came out and did the install. They did a great job with the furnace, answered all my questions along the way and gave a very thorough walk through at the end to explain the new furnace, a/c, thermostat and ways for us to use them to get better energy efficiency. They even did the paperwork for us for our Xcel rebates. Looking forward to seeing some energy savings and have no problems recommending Airtech for your furnace a/o air condition purchase. Within a 1/2 hour of the job being done, I had a call from the main office making sure I was satisfied with the work done and if I had any questions or lingering issue. Again, very professional and wouldn't hesitate to use again if the need arises. They will be doing all of my annual maintenance tune-ups and cleanings.Just a follow up, had the Airtech team out yesterday for a follow up ductwork and dryer vent cleaning. Totally satisfied, did a professional job, cleaned up afterthemselves and very professional. Our sales person, Kyle, from the furnace install even came out to make certain we were happy with the furnace and to make sure the cleaning started off on the right foot.Definitely will use them again.

Linda Carideo

4 years ago

Dave gave us excellent service in a timely manner. He was professional, friendly and very efficient. He explained my options for service and found and corrected my problem during his visit. No need to call back for an additional appointment. I would recommend Service Today and plan to use them as my go-to electricians.

Jo Thao

3 years ago

We have been struggling to get the water pressure from our upstairs shower to work properly. In addition to this issue, our basement drain was clogged. Our family appreciates you Ryan Johnson! Thank you so much for taking the time to help us! Ryan was professional, yet funny.....he made our family feel at ease knowing we can trust Service Today.

Karen Van Schyndel

a year ago

Meghan was efficient and thorough in finding the problem cutting the energy to our garage. Turns out it was a single outlet in our almost one hundred year old garage. Meghan analyzed our wiring as she solved the problem, giving us expert advice on needed repairs. Very easy to talk with and ask questions.

Charles Palmgren

10 months ago

Chuck as usual, did a great job correcting a situation I created all by myself. He found another situation that needs to be monitored over the next couple months and gave me some pointers on how to more effectively (and properly) maintain the system. Not only did he correct the problem quickly and efficiently, I learned something. If I could I’d give him 6 stars.

K Collier

2 years ago

I needed emergency plumbing service on a Saturday night. I calked the larger companies without success. Service Today made me a priority and when Tom arrived and completed the work. My night was saved. Friendly, professional service and if not for COVID-19, I would love to have spent a little more time reminiscing about Hawaii in this cool of October.

Johanna Chu

7 years ago

Airtech is very organized and provides friendly, reliable service. My technician (Mike) was awesome! He called 15 minutes before the time slot to ensure the time worked for me, was very professional and friendly, and went above and beyond by not only fixing the problem but also doing my furnace tune-up even though that wasn't scheduled. Highly recommend them!

Rich1958

a year ago

Good service he covered everything I wanted to no about the furnace in detail he showed me how to work my digital thermostat & how often to change my filter, from 1-10 he deserves a 10.

Cindy Huttson

a year ago

Zach was exceptional, he checked everything, explained what he was doing and we really feel confident in his workmanship. A very pleasant and courteous man.

Karishma sitoula

2 years ago

They are a BIG TIME SCAMMER. I had bought the Groupon deal for AC inspection and tune up because AC was not turning on. They came and did inspection and told me either I have to do diagnosis or replace the AC. We thought of replacing and then he gave quotes for $6000 and was insisting for us to sign in the agreement today. We told them we need to do some research before agreeing with them to do replacement. They finally agreed when we told them we will call them in evening. We then called our neighbor who is an electrician, he came and told us that power circuit for the AC turned off. Nothing was wrong with AC. He just went and turned on the circuit and AC started working. I can't believe they tried to rip us. Please don't ever go with these people.

Ashish Gandhi

11 months ago

Mike was courteous, professional, friendly, on time, called prior to arriving, good communication throughout the process, and recommendations. I recommend the company and even more Mike

Omar Zaidi

10 months ago

Very thorough inspection by Ryan. He had done work at our old house and we brought him to our new house to check a few things out and do an inspection. We definitely plan to have him come do the work soon.

Frederick Zimmerman

2 years ago

The service was OK, but they charged me $678 to install an outside sprinkler faucet in a little more than an hour. There was no soldering involved and I had already shot off the water and drained the system. I WAS PLANING ON HAVING A COUPLE OF OTHER THINGS DONE, BUT NOT AT THESE PRICES.MY SUGGESTION, GO ELSEWHERE.

Tom Bretl

5 months ago

Both technicians, Nathan and Jake, did a great job on short notice. They overcame an unexpected problem and stayed until everything was fixed. They explained things clearly and gave us helpful advice. If more work needs to be done, I will definitely turn to them.

Lisa Gulya

5 months ago

Had them come to do mini split annual maintenance which was fine, since I had already cleaned the filters myself.They discovered a small gas leak in the basement and without asking plastered an 8.5x11 sticker onto my boiler to suggest future maintenance. I am grateful they located the leak! However, the plumber they sent as a follow up gave me a laughable $8k quote which included all sorts of unrelated work. I had my regular plumber come back and switch out an elbow joint to remedy the leak --under $100. Needless to say, I will not work with them again.

David Ring

5 years ago

I set up an appointment for an 'end of season' checkup/evaluation of my air conditioning system for today (Sept. 4). My technician was Andrew. He tested and evaluated my A/C system and then provided me with a status report that included present operating condition and recommendations for further action. He made me aware of several electrical components that were in marginal condition and, although they are still functioning, they will likely have to be replaced in the near future. This information helps me to plan accordingly and make an informed decision as to when and how to address this issue - without feeling pressure to act immediately.In summary, I found Andrew to be personable, professional, and thorough. He and the other technicians from Service Today! that have made service calls to my home for the past four years have been a pleasure to work with. I highly recommend this company and its technicians.

Jane Wakumoto

6 years ago

I wanted to give Bill an awesome review this morning. He showed up while I was in the middle of a remodel with many people in my home. I was very stressed out. He was patient and professional and worked with me even though I was not at my best at all. Shout out to Boy's in picking a good representative for the company in Bill E.Thanks,Jane Wakumoto

Mary Alexander

2 months ago

Very good customer service. They were on time, clean and economical,

Jeff Sponsler

a year ago

I had a full system installed back in January and have been thoroughly enjoying my new furnace but the other day my thermostat went dark and my heat stopped working. After calling them on a Saturday they had Jake out within an hour and he did a thorough diagnostic and found the issue, a small nick in the low voltage wire. He repaired the problem and because it was an installation issue I didn’t have to pay for the diagnostic. They really stand behind their work! I was impressed at Jakes respect for my home, my time and my concerns. I’m glad I got my system from Servicetoday and Jake was so pleasant and professional.Just had an electrical inspection performed by Kiefer who was very thorough, knowledgeable and pleasant to work with. I was impressed with their honest care about the safety and reliability of my electrical system.

Ann Bailey

11 months ago

Replaced all wired smoke alarms. Due to a malfunction on old alarms, chirping every minute, they came out on a Sunday in a timely manner. Electrician was pleasant, knowledgeable and very professional. He even cleaned up! Would highly recommend.

Brenda Thomas

2 years ago

Be very aware before hiring or calling this company! They came to my house to give me an estimate to put in a gfi outlet and connect two appliances. After taking pictures, calling someone to see what to do, and they then presented me with a $3300 estimate. They then sent me an email of the “breakdown” of the charges, which didn’t have parts or labor listed, only totals. Needless to say, I did not use this company. The next estimate I received from another company came in at more than fifty percent less for the same work.

rachel scholz

3 years ago

I would give 0 stars if that was an option. I was charged $700.00 just for the technician (who spent 3 hours in my house) to tell me he did not know what the issue was and proceeded to tell me I would have to spend an additional $1000.00-$2000.00 in order to rewire the parts of the house that were not working. I had another electrician come out today who was able to fix the issue within 30 minutes by reconnecting 2 wires and only charged me $150.00. When I called to complain they let me know that I could not talk directly with any kind of supervisor, just that they would make a note in my record and someone might be getting back to me. I don't know if they only hire incompetent technicians or if they are just scam artists but stay away from this company.

Susan Kunas

2 years ago

Today was the annual electrical inspection, I had several loose outlets and my outside outlet was not operating. The serviceman quickly and efficiently repaired and tested all outlets for safety.I like having this company to rely on; I pay a monthly fee that covers heating/AC/plumbing and electrical inspections every year. If I have an issue I know who to call. That gives me good peace of mind.

Greg Hoffmann

a year ago

Overpriced would be an understatement. I was flabbergasted by the estimate. It doesn’t cost $2000 to $3000 to install a kitchen faucet, when you supply the faucet. A one to one and a half hour job tops. Ridiculous. Buyer beware of this outfit.

Kathleen Zappia

4 years ago

Jake S came to inspect my mini-split HVAC system and it was a good experience. He replaced filters, hosed the outer grill of the compressor and checked everything beyond my level of mechanical understanding. I appreciate the polite considerate and thorough work of Service Today, whether electrical, plumbing or HVAC.

Hannah P

3 years ago

We had electricity out in 2 rooms of our home. Service Today came out for 3 hours and charged us $700 to tell us that they had no idea what the issue was and needed to spend an additional $1,000-2,000 to re-wire the rooms. The Service Today tech said he in 2 years has never been able to not find the issue. The Service Today tech also recommended my female partner who was home alone to call your husband to talk about the issue. That is completely inappropriate. Had a different company come out, charged us $150 and had the issue fixed in 30 mins. They only had to re-connect 2 wires. The electrician from the other company stated that he was going to go back to the office and tell the other techs how much Service Today screwed us and how incompetent their tech was. When we called Service Today to get our money back and complain, their best fix was to tell us someone will call us within 48 hours. Terrible customer service. I would advise everyone to choose a different more reliable company.

J W

7 months ago

Wonderful experience. Techs from ServiceToday have always been prompt, attentive, friendly, and knowledgeable.This time I worked with Seth, Dan, Daniel and Joseph and I could not be more pleased. They were kind enough to work around heavy ice buildup and completed the job without issue despite pretty miserable weather conditions (they had to remove a completely frozen, iced over, 40-year-old AC unit from a dangerously slippery driveway). New furnace is working great and I'm looking forward to testing the AC in summer.Thanks so much!

Daniel Wolter

a year ago

First off, they scheduled me almost immediately, which was important as I had a modest degree of urgency considering another home improvement project. I had one plumbing issue, to install a turnoff valve for the water line going to my refrigerator. Ryan Johnson from Service Today was exceptional in identifying the issue and also discovering that I was using soft water for the fridge, which made the ice cloudy and icky. So, he saved me having to get a water purification system. Also, while we were wrapping up, one of my toilets started to leak. He quickly fixed it and helped me in the process of getting a new toilet. Very positive experience. Highly recommend Service Today!

Christine Stutz

2 years ago

Mike was a pleasure to work with. We were very impressed with his presentation and professionalism. He inspected and cleaned the furnace and kept us informed throughout. Reasonable pricing, on time, polite, knowledgeable, thorough and no 'up sell'. Definitely recommend and will use again.

Brad Mcdonald

3 years ago

Mike was awesome. He took his time and explained everything to me in great detail. He worked late into the evening to make sure my system was cooling before he left. Could not ask for better service.

Ukan Beu

3 years ago

The technician that visited our home was named Mike L. His customer service was outstanding. He established himself as a professional by presenting courtesy in his greeting, sharing with me the service that would be imparted, and educating me with the issues that were at hand. At no time was I rushed, pressured, or felt misled. I would describe him as genuine and sincere in his manner and conduct. His arrival was prompt and as scheduled. My complete experience was excellent. Today I was treated respectfully, I was educated and gifted with understanding, and a lifelong HVAC provider. Thank you Mike L.

Heidi Herman

2 years ago

David gave clear explanations of the problems and prospective solutions. Decided to accept his recommendation to upgrade my 60 year old fuse box and all the outlets and switches. / The job is now complete and my thanks to Nick and his team Dylan and Brett who did a great job.//. Also had Service Today rebuild the furnace to improve the static pressure. Nick (not the same Nick who redid the electric panel) and his assistant, Cassandra, did a great job rebuilding the furnace from the floor up.

Andrew Plunkett

2 months ago

AVOID THIS COMPANY. Have not had a good experience. Technician came out, I explained our scenario and asked for the lowest end quote possible. The lowest quote for a replacement water heater was $6,000, with two others for $9,000 and $12,000, including repairing our kitchen faucet which I did not ask for. I was charged a diagnostic fee of $280, which I didn't know about. And at the end of the diagnostic, the answer was Replace Water Heater. We knew it needed replacing already, and wanted a quote for a replacement unit!!I since got 2 other quotes for $2,000 and $2,250, no diagnostic needed. CALL OTHER PLUMBERS OR COMPANIES, THEY WON'T CHARGE A CALL OUT FEE.I since have called the company 3 times to seek a refund. I felt it fair to pay the $75 fee for the tech reps time, but I have now spent as much time as he did following up after this (whilst missing work to meet the rep in the first place). I hope this review helps resolve the matter and a manager will call me back to issue the refund. PLEASE SAVE YOURSELF THE MONEY, TIME AND HEADACHE, USE OTHER COMPANIES.

connie Strom

10 months ago

The technician was professional, courteous, knowledgeable, and kind. He quickly diagnosed the problem and completed the repair in a timely manner. He has great customer service skills.

BLF 612

a year ago

Jake was prompt professional, explained his bid and allowed me to prioritize my repairs. He completed work efficiently and cleaned up after himself. I will use again.

Robbie Sims

a year ago

Nick came to inspect the furnace. He was incredibly kind, professional, and detailed pertinent information regarding my general inquisitions. Used these guys a couple times already before this instance, and they always deliver with consistent quality, knowledgeability and professionalism. Pricing is high but they finance if needed. You definitely get what you pay for. thanks for all the help guys 👍🏻

Michael Blissenbach

3 years ago

When a circuit breaker blows and you try the usual remedies and they don’t work, and you need an emergency electrician, it’s an extremely frustrating situation. But Bill E. was prompt, thorough, no-nonsense, was great about telling me what was going on, and, most important to me, he connected with me on a human level, wore the appropriate protective gear and maintained social distancing to keep me as safe as possible from COVID-19, and showed me a little of his sense of humor, which I really appreciated on an extremely stressful day. Next time I need an electrician, I’m calling Service Today and specifically requesting Bill E. I’d give him six out of five stars in this review if I could.

ADAM JENSEN

a year ago

Plumber was very honest and fair. Didn't feel like I was getting ripped off or taken advantage of. I would use them again

Ellen Moodie

a year ago

Probably the best company I’ve ever had service my a/c. Fast service and great communication! My tech, Nicolas was very professional and truly cared about getting my a/c up and running for the comfort of myself and my dog. Highly recommend and will use for all my HVAC needs!

Peter Rand

2 years ago

The service team was there promptly and found solutions to issues I had. They were very knowledgeable and were able to explain what was happening in terms I understood. They made fast work of things too!

Shelley Miner

a year ago

After 33 years, looks like we were in need of a new a/c system. The Service Today team was very knowledgeable and transparent about a variety of options to solve our a/c system issues. We felt confident of making the best choice for our situation. The team was punctual, professional, respectful and very helpful.

Kerry Simpson

a year ago

Jake was very punctual and very thorough with my home project. He walked around my entire back yard and suggested the best placement for lighting. Very patient as I have a 10 month old Cane Corso puppy. He explained in detail the best solution for my home. Overall he made my family feel valued. Looking forward to doing other projects with his company.

Mpls Farmer

3 years ago

The service person was polite and didn’t pressure me to decide on doing anything. He showed me a variety of options and financing plans. He thoroughly answered all my questions and wasn’t in a rush. I was planning on doing some electrical work myself and he explained what would meet NEC code. He gave me a lot of great ideas.

Amenah Agunwamba

5 years ago

Dave Garrett is always thorough in taking care to explain important details to his clients. He is very helpful, dependable, and cares about his work. His company rewired - with Merced- our entire house, and we are happy with their work! We recommend thid group highly!

A Rod

5 years ago

Never again. Bought an Angie's List deal through them this spring/summer and it was rescheduled 4 times (not by me)! One time I can understand as there was supposedly truck problems..but 4 times, no way. As if people can just randomly stay home from work anytime they want to. Its clear these are treated as movable appointments and low priority.Made the mistake of scheduling a different service a few months later and just like clockwork, I get a call the day before saying it needs to be rescheduled. Cancelled it and that's my last time trying with these guys.

Kevin Pieper

8 years ago

I recently purchased a new Lennox furnace and a/c through Airtech Heating & Cooling.It was just installed yesterday so my review is focussed mainly on my experience regarding sales and installation.Throughout the whole process, every detail was handle in a professional manner with the sole purpose of successfully addressing my family's needs. Their attention to detail and making a concerned effort in explaining and guiding us throughout the installation was greatly appreciated. They also made sure to protect our flooring throughout by wearing shoe coverings and laying down tarps.As for their products functioning properly, time will tell. They are quiet and efficient.

Lacy R.

a year ago

Tyler and Nate (I believe that was his name) came today to give us an estimate on installing some plugs into a room and a diagnostic on some other issues. They showed up right on time (within their 3 hr window) and were very professional. Tyler was very detailed on his explanations of our issues and fixes, and made it easier for us to understand. He gave us as many options as he could to complete the tasks we asked for (which compiled as the day went on and he didn't even flinch!), and made us feel it would be done correctly and safely. We never felt pressured to do anything outside of what we asked for or to pay for anything we didn't request. As for the technicians, top notch! We ended our day with a bigger project planned of fixing multiple issues, so we haven't recieved the service yet but will be sure to update once completed!

Mark Santana

2 years ago

I set a same day appointment because I wanted to install a transfer switch for my back up generator. David S. was the technician that was assigned. David was on time and very friendly and professional throughout our interaction. I explained exactly what I wanted and David took the time to assess the situation. He was very thorough and when he was finished with his assessment, He presented me with a brief history of the company, Shared his experience and credentials with me and also presented me with a few options that were very well thought out. I was very impressed. It was a no brainer. This was the guy that I trusted to do the work, the right way, the first time. I had another obligation that evening so I scheduled a time and day for David to return. Again David was on time for our appointment and had another electrician with him to assist. Megan H. was also very friendly and professional and demonstrated exceptional knowledge and skill in working with live circuits. I was very impressed. After the work was completed we pulled out the generator and gave it a test run. Together they installed a critical load breaker in my panel and showed me exactly what to do in the event of a power outage. They showed me the sequence and then we fired up the generator. It powered the entire house. I couldn't be happier and I will definitely use them again. I highly recommend them!

Stacie Mahowald

a year ago

Jake was prompt, personable, and professional. Service was slightly more expensive than we hoped but for the speed and quality, we were happy to pay for a job well done. Thank you Jake, you did an awesome job!! We'll call again for future service needs!

Curt Johnson

4 years ago

Service Today! got to my place right on time and Chuck was very personable. He did an outstanding job of educating me on my current furnace and AC units. We have been without an AC for a week so we needed someone good to guide us through the replacement process and Chuck did exactly that. He gave us some great options in regard to pricing. Highly recommend these guys, very reputable and very personable.

Austin Peters

11 months ago

I got a free tuneup at the state fair and they came out and did it. Very professional, and didn’t try to sell me a bunch of extra stuff. Would recommend.

Robert Becker

3 years ago

Dave Garrett was extremely professional and did a fantastic job of finding the electrical issue that was causing me to lose power. His professionalism and honesty was an incredible added value to find in this industry. You absolutely get what you pay for with this companies services! You’ll always be able to find cheaper work, but you won’t be nearly as satisfied or financially backed like you will be with Service Today! Love this company! Thanks again Dave!

Kelsey Raulston

a year ago

Highly recommend the service we received today! Our Electrician Brett was quick to fix our emergency furnace problem, and tell us what issues were causing it! A little spendy, but it was an emergency, so we were willing to pay the extra cost. Would recommend and will likely use again!

Elizabeth Ramos Young

2 years ago

The technician did a great job at giving us all the options and was very knowledgeable. He did such a great job at connecting us with other services for the rest of the house.

Robert Etten

3 years ago

Great experience with Dave S and Jake S today! Scoured hard to find local, reliable electricians. These guys did a great job. Made some additional observations and recommendations about the house, but no pressure. Very educational and informative. Polite guys, great work!

D Cales

a year ago

I have an older tankless water heater that needs maintenance and is having a few issues. First I was told that the water softener may need replaced, then the circuit board for the water heater will need replaced so I hesitated and when I asked quote for a routine cleaning. I was told over 700! Ridiculous! Its basically running cleaner (vinegar) thru for 60 to 90 minutes. Then the plumber mentioned something about Insurance or whatever.. So I paid the trip fee of $80, learned my lesson and will NEVER recommend or deal with this company again.UPDATE: This company did refund the service fee so thank you for that!

Kelly Ahrens

2 years ago

Our furnace went out last night (Saturday around 6 pm) I called 10+ HVAC repair companies in the twin cities, and Service Today was the only one that responded and went above and beyond to get to our house and fix it while our 10 month old slept. I cannot tell you how unique this was. Every other 24/7 company just took our information and said they could come the next day or Monday. We could have kept the baby's room warm for the night with a space heater, but by morning the rest of the house would have been an ice box and we would have had to find somewhere else to go. Its 10 pm by the time I finally find their number and Nick was willing to come out and look at it despite being an electrician rather than specifically HVAC dedicated - he was go to call Mike, the HVAC expert to walk him through the fix, but they both showed up from 25+ miles away! I am so appreciative of their dedication and the practices Service Today must employ to support/encourage their team to exceed customer expectations! They found the issue and we had heat by 1 am! Mike is coming back on Monday to do a full tune up at a more reasonable hour as well. I am beyond thrilled and so grateful for Nick, Mike, and Service Today!

Eduardo Mendes

3 years ago

I do not Recommend Service today for Furnace and A/C. I just hired service today Furnace and A/C company to come and help me with my furnace and ar condition that was not working properly. I DO NOT RECOMMEND them. It’s too expensive just to diagnostic . They charge $335 for just let me know and do anything. He stayed at 2 hours (max) in my house for $335 + $79 to pay the visit. That’s a lot of money just for diagnostic. There are better deals available. The only good thing was that the guys were very nice. The issue is that their are so expensive and don’t worth it. It’s nothing personal with the guys who came. They are nice. The process and pricing of your service is not good. When I called them first time the girl that that answer the phone said: “how can I make you smile?”. My first reaction was “what a great service” but the problem that they did not make me smile instead made me so angry of literally losing $408 to not get any good solution for my problem. The options that they gave me was really expensive. Service today introduce three solution for my situation: 1) Change the motor and the board for $1800, 2) Change the furnace for $4.700, and 3) Change furnace and A/C for $9.700. I hired another HVAC guy and he change the motor for $350 and my furnace and AC is working well. Again, check other options definitely there is best and cheap solutions in the market. It’s so frustrated that I paid $408 for a wrong diagnostic and did not get nothing back. Literally I lost that money. Take care in this season with those kind of business that are more intersted to sell the whole equipment them to fix what you need.

Alicia Menchaca

4 years ago

Andrew is a very knowledgeable technician. He explained everything he was doing to help me understand the problem with my furnace. He genuinely wanted to fix the problem no matter how long it took. He was I would recommend Andrew as a technician to co-workers, friends and family.

Holly Robinson

4 years ago

Very professional, explained everything that needed to be done. Andrew and his crew worked very hard all day and into evening to make sure everything was done correctly. They also made sure everything was all cleaned up after job was completed. I would definitely recommend him.

J. Friendly

6 years ago

I had these guys out to relocate a water heater vent and exhaust line. They were professional, organized and courteous. They were timely and communicated very well throughout the process and I'd recommend their work. We even had some unexpected issues which they adapted to quickly and found a suitable solution. Overall great performance!

Robert Little

4 years ago

Ryan was very courteous and professional. He was able to diagnose the leak was due to an internal defect in the faucet itself. We will pursue the repair under warranty as the faucet is only six months old.

Patrick MCGrath

a year ago

By chance I found this Company and their service man Dan.We hit the Jackpot! Timely,Very Professional, and quite the Tradesmen.We had lost power at noon and tried too get ahold of the Electric Company all afternoonbut the line was busy busy and busy. I got in touched around 3:30 with them and was told that there was no Outage in my area and was told that I needed to call an Electrician. Wellnow I found this Company and set up an appointment. It was Very Cold with No HeatAnd two hours after I called Dan showed upto figure out why we had no power.Well not only did Dan figure it out but also found other troubling issues as well.

Reese Henrie

4 years ago

Two separate repairs - one on a garage heater over the winter - price to repair was 2X the cost of buying and installing a new heater, but as the multiple trips out to repair gradually increased the cost I felt trapped into finishing. The part ultimately replaced to fix the heater could be purchased on line for ~$100, took 15 minutes to install and the bill was >$1000. After that experience, I forgot to cancel my membership that got me access to these discounted prices, so when my AC was making noise I had them come out for my complimentary inspection. I was given an estimate of must do to fix of >$5,000, including $1200 to replace the blower fan (which was making the noise). the should doe was >$6,000 and the could do was >$7,000. These were the discounted prices with my membership! Given my past experience, A quick google suggested the average price parts and labor to replace an AC fan should be $400-$600. I called another HVAC company to come out with no previous information and paid them for a diagnostic. After inspecting my AC, they said the Blower fan needed replaced, and they could complete the repair the same day. The cost for the repair was $400, plus the $100 inspection charge for a total of $500. My AC is working perfectly, and it was so refreshing to have such a transparent process after my experience with Service Today. I thankfully have now cancelled my membership and will no longer have the pain of dealing with this company.

Carmen Westerhold

4 years ago

Great service! The compressor blew out but things happen in life and they were efficient after it got fixed. Super nice and handled the fact I have needy dogs great! Friendly and respectful the whole time they were here.

Cam Fawkes

7 months ago

Don't use this company unless you don't mind spending way more than it typically costs, they quoted me 7k for a water heater replacement, got it replaced by someone else for for 1800. This company tries to take advantage of people who know no better, stay away from this company

Samantha Schuler

4 years ago

Excellent customer service (provide 24/7 call center) to schedule appointments!They were able to get someone out right away and got the work completed the same day!Trevor, was our technician for our heating performance report and he was awesome! We did have an issue with our motor and it was needing to be replaced. He left my home drove to Plymouth for a part and came back and got the work done!Quality work, quality people, I would definitely recommend Service Today!!

Bryce Klopotek

a year ago

Nicholas did a wonderful job!! Very knowledgeable and friendly and explained everything thoroughly. I would highly recommend Nicholas and this company to anyone looking for HVAC tuneup and repairs.

Tom Rams

4 years ago

Chuck did a great job going through the diagnostic and explaining each part of the furnace. He also shared realistic feedback on options / costs for repair and or replace. When the inducer motor went out again same day, he dropped everything to come back with six heaters and patiently go through my options, costs, and examples on new furnace. He even did a good job leveraging his peers for questions I had and second opinions.

Ludwig Dawson

2 months ago

Great people to work with they came by and look at the water heater that was no turning on instead of them charging me for the trip they informed me that my water heater had insurance and to call them I have don’t that in it took 3 days it was worth the way since to fix it it was about the same price to get a new one

Carol Kruger

7 months ago

I have several different jobs done, All have been well done and professionally. Work area's all picked up and clean.The service rep's are very good at explaining what is being done and they are very nice. Jobs well done.

Laura Jacobson

a year ago

After a new washer install, the outlet kept tripping. So Kiefer came out and figured out what was wrong, walked me through other issues in the house, and set us up for success!

Tamara Tetu

a year ago

Bill Erickson was courteous, friendly, professional,punctual. He explained things in easy to understand in a professional way. He understood that budget and safety were a big concern and he worked with us on that.

Casey Johnson

4 years ago

Merced was scheduled by Amy and came to visit hours after submitting my request. In a short time, we had our fancy new Thermostat installed and functioning without a hitch. Merced was cordial, informative, and made sure to keep me informed as the install went on. Money well spent and I am pleased to have selected Service Today for our thermostat install. Thanks

Linda Fleury

a year ago

Had a great experience would definitely hire them again in fact I did. They will be out next week to do some more work for me very friendly very nice and very informative he knew exactly what he was doing he was great.

Dana Hall

4 years ago

Dave Garrett has been working replaced old power box (fuse panel) and did excellent job and very satisfied. Knowledge and spend the time explaining things on how they works and excellence advice. I extremely reccomend him for any future projects and I will uses him again and again in the future. Mr

Doug Ayers

2 years ago

While we were out of town we had a leaking outdoor faucet.
Jeff came to our house and diagnosed and repaired the faucet. He double checked that the leak was repaired, sent pictures, and corresponded orally and in writing so we understood what needed to be done.

Laura Erickson

2 years ago

Dave G, Electrical Technician from Service Today did a very thorough job and explained every thing very well to us. He was very considerate and professional and we plan to work with him again for dimmers and other electrician needs we may need in the future.

Anthony Pitzen

5 months ago

Mike stopped out and gave my system a tune up. Super friendly and informative!

Kelly Hanson

3 years ago

Called at 10pm for a rental property in NE Mpls when power went out and main wouldn’t go back on. Our renters were without power including heat. The rep that came out told us we needed to replace the panel for over $4000 plus Update the outside socket for over $4000 and recommended replacing the upper unit panel for $2100 as well. This would have cost over $10,000. He said he could get us temporary power until they could do the work in a few days. This sounded extremely high. We asked if he would allow us to get another bid before deciding and he said he wouldn’t hook up the temporary power unless we agreed to have them do the job. Tried to sell us with a warranty and financing. We followed our gut and waited to have 2 more electricians come for bids and talked to a friend who is an electrician and they all agreed this was extremely over priced. We went with the middle bid for $1200 to replace one panel. Both technicians said we would not need to update the outside socket.The rep from Service Today was Very nice and most likely following protocol but this company is taking advantage of people in emergency situations. We paid $200 for them to scare us. Don’t let that happen to you.

Darlene Reyes

2 years ago

The service technician, Mike, was knowledgeable, courteous and friendly. He accomplished the job in a timely manner. I am always very satisfied with Service Today. I use them for Electrical, Hvac and Plumbing services.

Liz K

3 years ago

What a rip off! I just needed an inspection on my dishwasher electric. The guy wanted to redo everything and charge me $930 for it! I only paid $700 for the original install. On top of it, he refused to work past 4, even though his arrival time was set for 2-5. He was also very impersonal. I just paid $79 for a ridiculous estimate. I'd strongly recommend going with a different company.

Matt Johanson

2 years ago

I think over $3000 to replace 2 bathroom exhaust fans and a disconnect box for the air is nuts. Not to mention recommending a redo of my circuit breaker panel for another $4000.00. I had to other people look at it, and the y said it was fine. This will be the last time i use this company. Will Not Pay That Amount.

Will O'Brien

a year ago

Jeffrey was on time, very respectful, very thorough and suggested other areas of concern. He walked me through everything and and explained things in a very understandable way. The company appears to be very clear on pricing up front, although perhaps a bit more of a premium price point. They got my repair scheduled immediately.

Logan Sargent

2 years ago

I do not recommend this company for any service. They will upsell you to no end and are not honest. They have lied to me about sending in my rebate information for my energy company more than once. They get you to sign up for their program and offer free tune up services and upsell you on new products when they come to service it as if your entire house is about to fall apart. As a new homeowner needing help from my water heater having issues, they convinced me I needed to replace it but now I don't believe I needed to since they are trying to tell me the same thing about my electric and furnace. I feel taken advantage of and wouldn't recommend this company to anyone.In response to the reply from service today: My energy company told me that they received my rebate on 3/1/21 and my work was completed by you in 8/2020. I have a email correspondence from your company saying the rebate was completed in 12/2020 which obviously was not true since my energy company did not receive it for another 3 months. They also mentioned that your company has been known for this. Do not bother me with your Client Relations Manager, I have nothing to discuss with them or have any desire to work/talk with your company further. Your company should be ashamed to be taking advantage of folks, especially first time homeowner's, because that is exactly what happened with my experience.

Jeff Gapp

2 years ago

Tenant had a flooding/clogged toilet while we were out of town. Service Today was the only service that could get to the unit the next day. They did a great job unclogging and replacing the toilet. The only thing is that their services are overpriced. We could have replaced the toilet for less than $300 if we were in town, but instead it cost $1800 with Service Today. We clearly paid for the convenience and urgency of the situation, so be wary that you will over pay (which is sometimes necessary).

C

a year ago

David and Daniel were great, both showed up with friendly attitudes. David was very knowledgeable in explaining his safety evaluation of the house and with helping me understand what my options were. Daniel was hardworking in switching out the outlets quickly and without any mess afterwards. I highly recommend

Fancy Pants

2 years ago

Very thorough and concise work. They diagnosed the problem, showed me exact costs and got the job done. Great company! Dave and Paul are great electricians. Thank you both so much. - Masha Oduniyi

chris lintner

10 years ago

Great service and techs.We have had to call a few times The first was when our furnace quit working on a sunday morning . They were out right away fixed the problem, we didnt even get cold!We decided to replace our furnace and we used Airctech, very pleased with the speed and efficiency of the service. Service was done on time and as promised, with the price quoted, and I trust this company to stand behind what they sell!

Alexandra Messerli

a year ago

Jake was great to work with! He completed my outlet/security system/speaker removal project quickly & efficiently. He was also able to update my recessed lighting same day (a project I had originally intended on completing later). We were also able to schedule a plumber (next day) for some additional projects for my new home. I will be using them as my go-to for future house projects.

KAM

3 years ago

We have a serious remodeling project going on at our House that requires several phases for Plumbing to be done.Andy (AKA-Mario), arrived at 0830 hours this morning and assessed my my current situation for the upstairs and downstairs Bathrooms. Andy (AKA Mario), identified what needed to be done, redone and made some additional suggestions and came up with plan and a quote.But, exceptional work comes at a price. This will be worth the money and I am assured that I will not have any future issues. After this is done, we will be able to continue with the rest of our remodeling projects.Since the first day, Andy (AKA Mario), has been at the House completing each and every phase of the Plumbing process.So, for anyone who is in a remodeling project, or has a Plumbing issue(s), do it right the first time and call Andy (AKA Mario) and get it done right the first time.

Beth Varela

a month ago

They installed the AC unit incorrectly and two heat waves passed before they fixed it. Slow to respond. Made comments to suggest that I as the customer was at fault.

James Maroney

2 years ago

Ryan J. Repaired a leaky faucet quickly at a fair price. Thank You!!Megan H. Installed a new light fixture in the kitchen plus fixed fan light fixture in bedroom quickly & efficiently. Thank You!!Sam installed a new outdoor faucet plus pipe — also rerouted a pipe and installed a new shut off valve to make it more accessible — very efficient and friendly. The Service Today crew is exceptional.Thank You!!Actually had low water pressure after last work done—Sam came back out —quickly found the problem and fixed it --plus apologized—I could not be more happy with this service. Would recommend Service Today to all my neighbors!!!!

betty gilbertson

10 months ago

Megan, did a great job with finding out why my shed didnt have power for lights or the outlets. she replaced the very old on off switch and now it is like new. thank you megan H.

Erin Berg

10 months ago

They got our ring doorbell working. We moved into a house that already had 1 installed, but we continued to experience road blocks in the app set up process. They got us up and running.

Mary Chaffee

8 months ago

It was a simple breaker issue. Standard pop the plug for a 1984 house. All they care about is selling their plan . Seriously this should have cost $200 NOT $800. I am furious. Totally ripped off. The kid was nice enough but didn’t have enough experience and charged a level 4 bulls&@t inspection? Don’t use this company

Steven Tran

a year ago

I my furnace worked on and water heater inspected by Mike and Tom. They were both very professional, friendly, honest, hard working, and fast. I would recommend their service to any homeowner.

Joel Vander Wal

3 years ago

Our technician went above and beyond the call. He was great to work worth and gave us a lot of options on how to best fix our problem. He even found another place where the wire had blown out from when another electrician had made a small mistake. I would totally use them again. If we had not just purchased an annual maintenance check up on our furnace and air conditioner we would have gone with theirs.

Chuch 5213

10 months ago

The estimator that came out was good with answering any questions I had. Friendly and patient. He was on time and very polite.

Robert Drescher

2 years ago

Service was prompt and on time. Garvin was polite and professional. He listened carefully and understood the problem immediately and resolved it. He did a great job and I highly recommend him and his company.

Birgit Bitner

4 years ago

We called to have a plumber come out and install a faucet. Brian was courteous and explained the process but then started talking about inspecting the plumbing and water quality, which turned into a 2 hour long visit, and by the end of it we still have no faucet.Brian probably has to do his spiel wherever he goes, but it is annoying to have a plumber come visit your house and not achieve what he came to do in the first place.Service Today! Please change your business model.

Lori Stolka

a year ago

they were very professional, checked everything very thoroughly, showed you their findings and discussed with you different options for correcting the problem. once a decision was made they went to work to fix the issue. when done they walked you through work area to show you what they did, that it's all working now and how to use the new outlets and circuit breaker. they even cleaned up the mess they made.

Jane Yager

4 years ago

Check was the Technician send to my house to do a furnace cleaning and Inspection. From the moment he introduced himself I knew that he would be thorough. I was not wrong Chuck was wonderful!!! He deserves a 10 Star rating in my book. It ended up that it was more feasible to have a new furnace installed and the Dryer venting to be done than to pay for repair work. Needless to say it was more than the $49 I was set to pay. He was extremely understanding and even talked to my daughter to explain everything. It was a pleasure to have someone come to service a furnace who was so kind, considerate and understanding...perfect t 10 in my book!!!!!!!!°

Luong Tran

a year ago

Techniciansdid a very good job replacing all the old water pipes by the new ones. They worked very hard within one week . They also replaced a new water heater, new faucets in bathrooms…After the job done , the water system in my house work perfectly. The cost of the project is reasonable. Thanks to all of technicians for your skill your hard work.

CreatureProject

4 years ago

Came home in the evening to a cold house on an 11 degree night. Contacted one very well-known company that told us they could be out in a month. Service Today's Danielle (so helpful and reassuring) sent Aaron out to our place at 10pm and he worked on our boiler 'til the job was done. But you would never have known it was late in the evening; Aaron was as friendly and as knowledgeable as you could hope for, and he explained everything as he did it -- down to what every noise meant. It was as good an experience you can have on what would otherwise be a very bad night.

Carolyn & Johnny Brown

2 months ago

This company is amazing. Great customer service and jobs done quickly and affordable

Kent Christensen

9 months ago

The vanity that the sink was built into was very small and enclosed with very limited access. Ron worked very hard, and did an excellent job.

Steven Polkajig

3 years ago

Great experience with Service Today - arrived at predetermined time and told me what I would be paying before service began, the price did not fluctuate during repairs. Service Today was also flexible in my payment needs . Very professional and courteous personnel made this a great experience! I would recommend this company highly.

Karl Wolfe

a year ago

Leak under the sink due to a pinhole size break in the pipe. It was found easy enough but the repair needed to be done quickly and well. That service was provided. The price was quite a bit more than expected; but when you have a leaking pipe and you aren't mechanically inclined, that becomes a secondary matter.

Amber Wood

2 years ago

We’ve used Service Today for many many of our home repair and maintenance needs. They’ve always been so personable and knowledgeable and a breath of fresh air compared to any other company we’ve experienced in the past. Andrew came out today to do a safety evaluation, and as always, met and exceeded our expectations. Thank you!

Matt Morgan

a year ago

We had a faulty j-box for the oven. Dan came out promptly and professionally took care of getting this issue resolved. Highly recommend working with Service Today.

Liz Gerner

2 years ago

This is the second time that I've used Service Today, but the first time I've used them for plumbing. During the recent cold snap, the floor drain in my laundry room backed up and left 2 inches of water and sludge in my basement. I first contacted a plumbing service that I had used in the past and had a warranty with, only to find out that they no longer had anyone on staff who could snake a floor drain...a plumbing service that couldn't snake a drain!! I then quickly called Service Today because I had such a great experience with them when I was having electrical problems. Much like before, they were able to get me scheduled pretty quickly, they sent a reminder the day of my appointment, and called me when they were 30 minutes away. Garvin, who was the plumber that came to my home was beyond fantastic. He was friendly, professional, and very thorough. After assessing the situation and listening to my concerns, we were able to come up with a plan of action that would take care of my immediate problem and that I would be able to afford. After this second encounter with Service Today, I am convinced that they will be my go to company for ANY future home repairs. A very special thank you to Garvin, who was able to take care of my plumbing issues and put my mind at ease, while also following all COVID protocol and leaving the affected area much cleaner than it was before he arrived.

K Meyers

4 years ago

Was very surprised the $80 service fee was just to come to the door. Have never encountered a policy like that before. We already had an idea of what was wrong with our AC; wanted a second opinion of options--the same diagnosis would have cost an extra $250 with Service Today! Pricing was vastly greater than several local competitors. Very nice customer service, but absolutely cannot recommend.

Leif Jorgensen

a year ago

We had an absolutely amazing experience with our Service Today! team. We had a complete house re-wire that simply couldn't have been more of a challenge, but the team was professional, approachable, and provided an incredibly high level quality work. They took our questions, provided us options, and always followed through on execution.Wouldn't imagine using another team after our experience. They were consistently communicating, always on time, and respectful of what we wanted to keep/what we would demo in the near future. They worked around our work from home needs and made sure our home is perfect for the future.Thank you Brett, Tyler, and team for making our home safe and being so helpful along the way.

Jude Giron

a year ago

DAVID SCHAEFFER was great to work with. I have worked with Service Today on my old house and our new house. I highly recommend this team for any electrical, gas, or plumbing need.

Ann Ross

3 years ago

Steven H was great! He completed a thorough inspection of my furnace and then showed me what he did and explained recommendations to maximize efficiency. He also showed me how to change my April Aire filter which I really appreciated. He is so professional and knowledgeable and I really value that.

Steve Farrell

2 years ago

They updated a couple of items in the electrical panel and installed an outlet. The techs were very good and professional but their pricing is outrageous. The parts were less than $200 and the two techs put in less then a combined total of 10 hours but the bill was just a hair short of $5k.... I was in a pinch and they knew it... Additionally, I had to call and ask 2 weeks after completion to get an inspection. They acted surprised and wanted to put it off another week. I was very insistent and they scheduled for the next day. A week later and no indication if the inspection passed and I had to call again. Not the customer service I expected for more than $400 per hour...

Tess Galati

7 years ago

Boy's staff start by rolling out a red carpet—literally—and putting on their floor protecting slippers. This isn't a show. It's an indicator of how clean your house will be when they finish. Ryan was one of six electricians who spent a week bringing my 150-year-old house into the 21st century, but he was the one who did most of the work. Ryan reviewed the work of an intern and corrected errors. He methodically reviewed work done by others over the century and a half, and corrected sloppiness. He arrived when he said he would, and he stayed until the work was done, carrying on methodically and efficiently, without complaint or blame, without a ripple in his peaceful composure. As I observed as he figured out the cause of one issue after another, solving each as he moved along the spiderweb of wiring. As I observed his skill, I was surprised to learn he had been with Boy's less than a year. Already, he had absorbed the company ethic of professionalism and care. Every bit of the work was done with as little mess as possible, and Ryan carefully cleaned up every bit of the inevitable dust and plaster left behind. Every one of my interactions with Ryan proved to be respectful and informative. Bravo Ryan. You deserve more than applause for your work to bring this old house from the 19th to the 21st century.

T L

3 weeks ago

We had ServiceToday replace our 30+ year old ac in 2019. This year the ac was not working properly so we called them to come out. They did not want to come out. Eventually, after complaining, a technician came out and inspect the ac. The technician did a leak test. Came back two weeks later and showed us that the indoor coil unit had leaks. They were going to charge us for labor, however, we showed paperwork that we were still under warrant for both parts and labors. Technician left and we received a call saying that the ac coil will arrive in 3-5 business day. That same day, a different technician stop by to inspect our duct system. He tried to sell us on replacing our duct with a price range of $6,000+. He said they can do the work at the same time with our ac coil replacement. We were not interested and did not go with any duct work. After three weeks of not hearing back from ServiceToday, we called the phone number that the technician gave us if we have any question. He did not answer or call back on the voicemail that we left. Later, we file a complaint with Better Business Bureau. After filing the complaint, we received a call from ServiceToday to schedule a visit. The next day, we received an email from BBB that ServiceToday have responded to our complaint. We check the response, and ServiceToday said that they have already send someone out to install the coil and had finished the job. The next day, a technician showed up to measure the ducts again. We asked about the coil, but did not receive an answer on the coil and was told someone will call us later that day about the coil. Since than we have also filed a consumer complaint with MN attorney general. At this point, it does not look like ServiceToday will replace the coil that is under warranty.

Kelly

a year ago

Ryan Johnson was very polite and respectful, he kept us updated throughout his service of our faulty toilet. He was very nice and did a great job! Would definitely recommend him personally and the company!

Sunny Loth

2 years ago

Just had some regular maintenance done on my HVAC and Christian was so awesome, asked what I had expected from the visit, explained everything that was being done, and even took some time at the end to give me a tutorial on my thermostat (their own product) I have had for three years which had some really cool extra features that I had not known about. Great and cordial service! Would recommend!

LJG Mattson

10 years ago

We found Air Tech through a recommendation from Angie's List. The technician was timely with our appointment, and did a thorough job inspecting our air conditioner. He took his time -not being rushed- to answer all of my questions and explain the nature of the deficiency and consequent repair in writing for my file. I appreciated the Comfort Club service plan that Air Tech offers: For $9.99/month or $120/year we are able to have both our AC and furnace tuned-up and complete preventative maintenance performed. This service contract also ensures we will get 20% off repairs/service charges and pushed to the top of the service calls for the day, guaranteed within 24 hours. This is reassuring whether my air conditioner gives up when it's 100 degrees outside or my furnace needs help when it is minus 40 degrees in MN! The Comfort service plan also reduces the service fee from $89 to $39.95. Impressed and recommending this company to my friends, family, and neighbors.

M Koll

4 years ago

Nick is exceptional electrician. We worked with him in past and specifically requested him again.He is knowledgeable and very personable , likable guy! Performed a number of electrical tasks at a reasonable rate.Would not hesitate to request him in the future - a very good man!

Brian Rotmil

a year ago

Jake was a great help! He was prompt, professional, and great with our dogs. Jake fixed our issue quickly and for a great value. He didn’t try to upsell us and did a great job

MN Fledermaus

4 years ago

Mike and crew did a great job. Explained everything in an understandable way. Cleaned up after themselves and left no trace other than the beautiful new AC and furnace. Thanks for all the hard work Mike and crew.

Keyara Rodgers

a year ago

Tom was very thorough and friendly! Let us know exactly what was going on and helped us find the right solution to our plumbing problem! We were very pleased with the services provided. Thank you.

Donna Trapp

6 years ago

Airtech constantly provides quality service with techs who are knowledgeable and equipped to handle any kind of unexpected issue. Joe V. came to my property today and thoroughly inspected my air conditioner and gave a quick look at my furnace as well. I have never been disappointed in the service that Airtech has provided me over the years, and I will use there services for years to come!

Shannon Rosas

4 years ago

I have typically had a great experience with Service Today, and have been a customer for probably about 4 years. I recently purchased a new AC unit from them and had them install it, and was not happy with how it was handled. They were planning to install it while I was at work, so I gave them my garage code, they came early, which was fine, but were still there when I got home at 8:30 that night. I drove up to my garage door open, and my door into my house ajar. There was no communication throughout the day that there were any issues or that things were taking longer than expected. They continued to work until 1 of the service men finally said at 10 p.m. that maybe they should come back the next day because there was still some issue. He told me what it was, but I was too upset to really try to understand what he was saying. The next day, he called and finished the job while I was at work and locked up fine, but I could NOT believe how the first day's experience went. I know they were working in the house, but it is unacceptable for my home to be left open for anyone to walk into. I trusted them to treat my home with safety and precaution, and aside from properly installing the system, they didn't do that. The system has worked well, but I am still upset about how it went about a month later.

Victoria Coleman

6 years ago

I have had 2 different services performed by Boy's Electric. The first was a repair for a faulty outlet and a non working ceiling light. Allisa and Merced were so professional and helpful I called Boys Electric a week later to have 2 chandeliers replaced in my home. Again I was not disappointed. Dave G and Merced were great. Both times the work was performed in a timely manner, the home and repair area was cleaned up and they educated me on what I needed in layman's terms without any pushy up sales. I will always contact them for repairs and upgrades and will let everyone I know what a great experience it was working with them.

Harry Plendl

11 months ago

The booking was easy and the service representative, Jon, was on point about the situation. The conditions he identified and provided solutions for were worth thousands of dollars to my property and my HOA. Thankfully I had an honest company to go to for my service call. Absolutely was the right call. I hope Jon gets a raise and some extra vacation time.

Taylor Schile

a year ago

I had Andy come out today (Sunday afternoon) to inspect a water leak that I had. I received excellent service! Andy was very thorough, honest, credible, intelligent, very friendly and easy to talk to! He was more than happy to help with my water leak and went above and beyond to make sure this leak gets resolved! 10/10 recommend this company and Andy!!

Gretchen Gilbertson

3 years ago

Steven H. was very professional, polite and knowledgeable! He explained what he would be doing and the company's policy regarding any work performed. He also explained everything in a way I could understand. He was very honest regarding the inspection results and what could/should be done, without ever being pushy. A very pleasant experience and I would highly recommend Steven H. at Service Today to anyone. Thanks Steven!

Genna H

2 years ago

Tom Ronia was very informative and so friendly! You can tell he knows exactly what he's doing and has been doing it for a long time. We had another company come out yesterday & it's like night & day, what that company said was impossible Tom came in and solved the problem easy and cost effectively. We're very happy & highly recommend!!!

Jean McDonald

10 months ago

John was very pleasant and friendly. Knowledgeable of his craft. Thorough in his explaining what needed to be done. Wanted to make sure my needs and the replacement of my water heater was taken care of in a timely manner. Would definitely have him to do plumbing services in my home.
Jeannie McDonald

Peter M. Beaumont

8 years ago

Great service. We received a confirmation call the day before and then Mike called us 10-15 minutes before his arrival on the day of the booked service call.He was speedy, efficient and comprehensive in checking everything and alerted us to issues and requirements that need to be taken care of.Highly recommended.

Beverly Dean

3 years ago

If I could give you zero stars I would! I called for someone to come look at my ac unit and they didn’t even show up. Someone came the next day basically knit picking items that are not up to “code” (I just bought the house and it passed inspection so), not only that but they charged me over $400 for a diagnostic, came into my house and started to take my furnace apart taking out pieces saying I need to replace the whole thing (which was working just fine!). You guys thought I would buy a furnace from you?! Guess again! The guy left without fixing anything and left me with a not fixed ac unit and now a broken furnace.I had two other companies come through saying I needed to replace the fuses. The last company replaced the fuses for free. So yes! I would not recommend this company at all. They just want your money!

Joe Myhre

2 years ago

Always extremely professional since they became service today I use them for all my HVAC, plumbing, and electrical needs. Highly recommended. You will not be disappointed they will do what it takes to get it done right. Also upfront pricing so you know what your paying.

casarubias1

6 years ago

I think they were great, friendly, prompt.I'm not and expert on plumbing, their bid came out to be more than the actual price of the dishwasher. That's the only concern I had, I will ask though when they come in to install the dishwasher to explain it to me in words I could understand.I'm sure it makes sense!

Mary Wingerd

4 years ago

Mike and Mike came today to clean the heating vents and drier vent. They did an absolutely fantastic job, went over and above what I expected. The cost was more than some companies charge but was worth every penny (and no hidden charges!). They even ran the vent covers through the dishwasher and replaced them all perfectly. I highly recommend them.

Leanne Bonney

2 years ago

I had to call for an emergency repair and Matt arrived even earlier than he said he would! He was quick, prepared, and very informative. He was able to fix my issue and truly saved the day! I will call Service Today for any future plumbing issues and specifically ask for Matt. Thank you for your help!

Kim

2 years ago

Read the 1 star reviews and find the common theme, I wish I had!Bait and Switch tactics: when I called, they said $79 to come out, look at my water heater and provide quotes for replacement/repair. They ended up charging me $243 for a required diagnostic fee???? Technician said the $79 only covered the trip charge, why was I told otherwise when I called?Price gouging/scare tactics: To have water heater replaced and up to code Service Today quoted me $3,566; over $2,000 more than any other plumber. I ended up using a different plumber and paid only $1,200 for a Saturday installation.Lack of confidence: The technician left my gas water heater (with pilot light concerns) in the on position when he left. Even I know enough to turn off a broken water heater so it doesn't leak gas into the house.I am now left with $243 out of my pocket when they did no work and created more stress. They did not respond to my request for a refund.Do not do business with Service Today!

Nay Moo

2 years ago

Zach Fordyce did a excellent jobs. He did an outstanding job of educating me on my current furnace. Explain procedure pricing and nice attitude. Overall he did a excellent jobs.

Ramie Fairchild

2 years ago

Horrible experience with the tech that came out to install our electrical after a siding job. I almost kicked him off the job in the first minute due to a bad attitude. It took way to much time, over 2 hours for 3 fixtures, 1 outlet and a door bell. Then when I went to inspect, there are sheetrock screws through 1 light fixture which also did not have the gasket installed and the other fixtures had screws to hold it in place through the new siding. Very poor quality work, and now I have to correct it.UPDATE: They were hired through our siding contractor to perform this work. The work was so poor that the siding contractor refused to pay them for the full amount for the work they performed. Needless to say, they then put a lien on my house. I had to fight with them to get it removed since I didnt hire them directly.

Deeyon Persaud

a year ago

We had our blower fan running constantly and would not turn off we reached out to them and Luke came, after looking at the system Luke said it needed to be adjusted with airflow and our ducts need to be clean in order for it to work properly, and charged us $491 Which did not fix the problem, the field manager came out and found the problem within minutes, servicetoday did not want to refund my initial money I paid. A very untrustworthy company, will not use again

Robert Shidla

5 years ago

Where to start. Previous member of Comfort Club. Called to schedule service. Found out I did not get all the previous service I was entitled too. We don't know why we didn't call you to schedule? You know we were acquired and we have had so many changes. Was told that my Comfort Club membership was grand fathered in. Nevermind, my previous plan nearly doubled. $159 to $24.95/month. Why would I continue to send money to an org that doesn't meet commitments for twice the money. Safe to say, It is to good to be true, and they don't have my back.

Bryan Baumann

a year ago

The service technician was really knowledgeable, professional and responsive! He answered all of my questions thoroughly. A new furnace motor needed to be installed. He worked hard to locate the replacement part / motor and did the installation quickly. He made sure it was working properly before he left. He stayed late to finish the job. My expectations were exceeded! He also scheduled my ductwork cleaning for July. Great job! He made it a positive experience.I also cleaned out the debris and dust particles from my air ventilation and dryer vent. Excellent service really well worth it! I definitely recommend this service. Great job!

Rolf Olson

3 years ago

-10 this morning and no heat in our house. YIKES! I called Service Today and got a very helpful response with an appointment with technician made for a few hours later. BUT! An hour later Andrew called and said that he could be at our house in 1/2 hour. EXCELLENT! Our issue was a faulty thermostat and after replacement and careful setting up [wifi] we were back in the heating business. When he arrived the space heater I started said the house temperature was below 50 and we all were chattering our teeth. But Andrew, friendly, patient, and thorough managed to find the problem and solve it with dispatch. Great resolution to a very unpleasant situation!

Dennis Anderson

8 years ago

I'm very concerned that the Groupon Inspection was done correctly. I was told that I needed a new furnace. The price seemed high so I contacted two other companies. One quoted me MANY hundred's of dollars less. And the other re-inspected the furnace and told me that it did not need to be replaced.Makes me wonder if they are one of those companies that are pushing work that does not need to be done!!!

AbunchAletters

a year ago

Customer service is very friendly. I am however disappointed in the lack of communication about when they will arrive and when they are running late. The first day the tech was on time and great to work with. The second day we where scheduled to have a supervisor. 45 after my arrival window past and I hadn't heard anything I had to call the company to find out he was running late. It was 3 hours later that I finally heard from supervisor. I rescheduled the supervisor to come the next day and he arrived within the arrival window. The supervisor was very nice and explained well the situation. I would have given more stars but feel the company fell very short not having someone contact me with updates. I call or even a text to let me know they where running late would have prevented the fewer stars. If I may make a suggestion I would highly suggest having techs and supervisors call or text with updates. Especially if the arrival window has already past. Other then that the tech supervisor and the crew that installed the new furnace did a great job.

Nicole Sargent

3 years ago

A little pricey... (we were told by many people we made a mistake spending as much as we did) but great and prompt service. Andy came out first and was so personable and friendly and Ryan came out the next day to do our water heater and water softener installation and he was extremely friendly, informative and professional. Thanks guys!

Kara Simmons

7 years ago

We purchased a furnace and AC tune up through Angie's List. They confirmed what we knew: the equipment was old and may not make it through the season. We met with someone and decided to replace both systems through them. The team that came seemed competent and efficient. They mostly put things back and cleaned up well. Only complaints with that service was they didn't return basement door to hinges as promised and it appears they used an antique children's chair that was in our basement as it was moved over by the furnace.They included a duct cleaning, which came about 2 weeks later. This is the service I was least happy with. We weren't warned ahead of time that it would throw a lot of dirt into our living areas, otherwise I would have moved some things(maybe this is common sense to others, but this is our first home/duct cleaning). For example, the floor under my daughter's crib was black and had a lot of debris clumps. The technician also missed at least 2 ducts plus I could see a very large dust bunny(several inches long-- gross and shows we needed this done) still trapped in a vent in our basement. We were the last appointment on a Friday, so I'm not sure if that factored into the haste.Overall, the people we've interacted with at Airtech have been professional and we were generally happy with the services aside from the things mentioned above.

Chris Okeleye

9 months ago

My technician Jacob was very professional and provided us with an awesome experience. He was on time, Very knowledgeable and thorough.

Kelly Murphy

a year ago

Mike was super professional! Kind and inviting. I really appreciated his honesty. He included my kids and father into the process of confirming what was happening with our furnace. Thank you Mike for just being you!

terry fay

a year ago

Tim came on time, did a thorough checkup, and was very knowledgeable, quick and honest. He answered all my questions clearly. I hope he will be available for my future furnace and ac checkups

Bruce Fisher

5 years ago

Buyer’s remorse. This company reached out to me with an offer of a free furnace inspection. The inspector/sales person said my furnace was unsafe because of a damaged heat exchanger, and told me not to use it anymore. I was unwise to accept his offer of a new HVAC unit in my condo, but it was winter, at the beginning of a weekend, and I would be using space heaters to heat my place. I didn’t want to wait to get other estimates.The installation went well, but I paid $7880. In checking around since then, I have discovered that a more standard price would be $5000, possibly more in a complicated installation, which mine wasn’t . I think I overpaid by at least $2500; now I am not even sure whether to trust their assessment that I needed a new HVAC unit in the first place.

Artur Onu

2 weeks ago

i bought their groupon for an a/c tune up. the guy told me i need a new sytem, cannot fix current one, coolant was leaking, cannot add more coolant, that it is very dangerous, and so on.i had another company tell me the system works just fine.basically i paid them to come to me and tell me i need to spend thousands more to replace a system that doesn't need replacement. crooks.

Michael Bollum

4 years ago

My child pulled on a space heater which blew a wall of outlets. We lived with it and just ran extension cords which we knew weren’t safe. I finally got to the point where I needed yet another cord and decided this couldn’t continue. I did have a friend (who’s in school to be an electrician) try to help but he made it worse so I finally called Service Today. I should’ve called them sooner! Paul was fantastic and so calm. He wore shoe covers even when I said he didn’t need to and went over everything that happened leading up to problem and what we tried since. He had to do a bunch of work in our ceiling and cleaned up so well, you’d have no idea he was there after. I was also working that day and he was very polite waiting until I was off phone to discuss work and what he was doing. Paul fixed all the things my friend had done wrong and the original problem too. He was very knowledgeable and everyone who uses those outlets is so happy they’re working again!!

Courtney Sannes

11 months ago

Scheduled an electrician to come out and replace fixtures and add a few outlets to garage space. The electrician arrived and was shown the space and checked the current electrical setup. I did also ask about adding on replacement of smoke detectors. The electrician was nice but after going through the house, he came back with the FULL SAFE SOLUTION to replace our electrical panel and rewire the whole house, in addition to the requested services, with a price tag of $41,000!! The original reason for the call (quoted at $8,900) was barely discussed as the electrician tried to sell us on this “investment” for our home. A second opinion came back that there is nothing wrong with our electrical panel, there is nothing wrong with our current wiring, and a quote for the work requested (minus smoke detectors) of $900.Was also told by the scheduler when the appointment was made that the service charge would be waived with work done. All of the fixtures were purchased and at the home ready for install and we were told they would arrive with a fully stocked truck, but I don’t believe there was ever any intention to do the work same day…we didn’t even get a price quote until almost 6pm so there was no way he was trying to stay and do the work!Have tried FIVE times over the past 2 & 1/2 weeks to call and speak to someone regarding the service charge and ridiculous quotes but have not been able to talk to anyone other than the schedulers despite being reassured that I will get a call back.BEWARE!! Save yourself the “investment” and hire electricians that don’t work on commission or try to sell you things you don’t even need.

Leslie Sanborn

3 years ago

Blake can our after it was discovered by Mike, the service technician, my furnace needed to be replaced because of many issues. He was here on time and really took the time to explain all the details of what was needed and how it would be done. I’ve been using Service Now for years and they always go above and beyond.

Megan Ryan

2 years ago

Michael was very personable and did his best to solve the problem. Seemed to genuinely care about and like his job. I appreciated his attention to detail and willingness to try several fixes. Good dude

Sarah Swenson

2 years ago

INSANELY expensive. If you have an emergency, I can see why you'd use this company. But in all other cases, please, just go on Nextdoor and get a rec from your neighbors. I had a MINOR electrical issue that I was quoted $1100 for. Luckily, I just couldn't bring myself to go ahead so I paid the $79 service fee and then called around and was able to find a local electrician who did the job for $175. The technician was very nice and professional and obviously he has nothing to do with the set prices. But the company itself are definitely gougers, so beware.

Kayla Meier

a year ago

The initial service fee (just to drive to the house) was cheaper than other places I called. However, how the pricing works is the company has a printed set of items included in the next base price (I don't remember exactly, but between $350 and $400). The good news is that you will know exactly the cost IF it is one of those items (things like basic electric, simple parts....) and it won't matter if it takes ten minutes or ten hours. Then there's another set cost for a higher bracket of repairs. I was nervous I would pay a lot for a ten minute fix of our AC - but went ahead because I have also been disappointed in paying by the hour for professionals in the past who took a long time to repair things.In the end I was extremely happy with the service. I think the visit was about two and a half hours. The technician was very thorough in his examination of the entire AC unit. He explained things as he went, addressing the main problem (mouse chewed through the wires) as well as accessory issues that caused (weakened parts in the system). He told me exactly what to expect from that, and did not push to replace parts today that could break down in two months, or ultimately still work for two more years.The best part is I received an email that includes all of the pictures he took of the system, plus explanation of important things to know about the condition of the unit, advice for future care or what to expect for the life of the unit or other aging parts of the system. I really appreciate having this information to be able to enter any future conversation about unit repairs with confidence and knowledge that I didn't have prior to this.That initial price was scary to commit to, but I felt valued and respected as a customer. I really felt like it was worth it, and that I would recommend going with this company if you don't already have a trusted technician that you have hired in the past.

gloria kowalczyk

10 months ago

Dan came and provided knowledgeable quotes for fan and outlet installation. He was very kind and responsive to our needs. We were able to get the work scheduled within just a few days. Thank you to Service Today for your timeliness and for sending a great representative from your company.

Alyssa M

2 years ago

Mike was very friendly and professional. He used boot covers in the house and made sure his work space was clean when he left.I had a furnace out in the unoccupied unit of my duplex. When I finally noticed the heat wasn’t working is was 34 degrees in the unit. Service Today showed up the same day and got my furnace working to make sure the temp didn’t drop lower, potentially causing pipes to freeze, and prevented what could have been a much more expensive and frustrating repair.They worked around my schedule (I called around 10 am and had a midday obligation). Although they missed the service window by a few minutes they still showed up, and Mike stayed until the job was done. I can’t ask for much more on a Saturday evening when temperatures outside have been negative for two weeks.

C H

5 days ago

They recently came to my home because one of my bedrooms had no power. Joseph did not stop until he could figure out the source and he did. He was determined and explained each step where I could relate. Such a fantastic job and great personality.

Carole Hanson

a year ago

Luke was prompt and courteous. He explained what he was going to do in a way that was easy to understand. Luke did a diagnosis of the furnace problem and told me what my options were. I am very happy with the service I received from him.

Brelyn Hammernik

5 years ago

DO NOT USE….I would never recommend or trust these guys. I’m actually surprised they made Angies list approvals. And there first line on no hidden cost or fees is BS. Had a tech at my house last week and after playing in my furnace room for 45 minutes he invites me back and shows me on his PHONE (that had several other pictures I did NOT want to see of his online dating life) that my heat coils are cracked. He would have showed me on his camera but it conveniently broke while he was playing in my furnace…. Hmmmm so he red tags it, shuts it off and says I need a new unit. Mind you, I called because the heat in our house was not being distributed evenly (Vent Motors, were not opening and closing). So this came as a shock. After several hours of him playing in the room and on his phone he tells me that I need to invest 12-22,000 yes 22 THOUSAND $$s on a whole new unit!! The very least I can get with is 6,000 to fix the cracked coils and replace the motors ($550 apiece). After I forked over $450 dollars I was left with a giant estimate, no heat and a gut feeling I was ripped off. I called another professional for a second opinion. He walked in my furnace room, opened one door and realized a relay had been unplugged. He plugged it back in and both $500 broken motors, flipped right back on and our furnace has been running great ever since!!! I would NOT recommend these guys and would NEVER trust them again. PROCEED WITH CAUTION!!!

Diane Bundlie

7 years ago

I got a coupon at the state fair for a free furnace tuneup. My technician, Joe, was prompt. He called before coming out so I could leave work at the last minute. He was courteous and thorough and even checked my furnace humidifier and got that working. He gave me an assessment of my furnace and mentioned their Comfort Club plan but didn't give me a big sales job. I have HomeSmart and will probably switch over to Comfort Club because it costs less and includes two tuneups a year--furnace and central AC--which HomeSmart doesn't. But I wouldn't have considered switching if I didn't trust AirTech, and I did trust Joe.

Kelly Birkenholz

a year ago

We have had a terrible experience with Service today for our Furnace. They installed a new furnace in Nov 2021 and it still does not work properly. They've been out to our house at least a dozen times. Now our A/C won't turn on because when they installed the furnace they didn't charge the coils. We have gone round and round and I have no confidence that this will get resolved soon. So disappointing after we spent so much on a new furnace.

Dawn Bickett

2 years ago

Everyone we had contact with, from the dispatcher to the technician, was efficient and professional and very easy to work with. We had an emergency situation with our furnace on a cold night and it was handled with ease. Definitely will recommend Service Today to our friends and family!

Clemence Veronneau

3 years ago

Great service by Bill, he explained everything thoroughly and was very respectful of our home and our time, even when dealing with my father who can be a bit much at times! He was prompt and communicative through the whole process. Thank you Bill!

Sarah hunt

4 years ago

Worst customer service we have ever dealt with. We were told we would have to pay $180.00 for them to come out which we were totally prepared for and okay with. The guy shows up to the house and says it will be $300.00 extra to do any type of diagnoses. We were baffled. We sent him on his way and called another place. Paid $180.00 for nothing. Do not waste your money. Anywhere else is better than this place. They are sneaky and sketchy with their pricing.

Layah

4 years ago

I had the most amazing experience with Jake. He was very professional and helpful right from the minute he entered my home.His work was thorough and efficient. He explained everything and showed me pictires of my air conditioner as he explained. I was very impressed with Jake and very pleased with Service Today!

Anthony Thoe

11 months ago

Was charged $660 to install a light fixture on the garage. The light fixture was already purchased. We had a Lutron dimmer switch before with a remote. They installed a rocker switch because it would be another $765 before taxes to have the switch and remote control we had before. This is absolutely highway robbery. We were totally ripped off. The wiring for the outlet was already there and working. I will never use them again.

Paul Daugherty

2 months ago

Plumber refused to give me a estimate. He sounded like he didn't want to do the job. I will never hire this company. They canceled 2 times to give me a quote for the electric and plumbing. I will never recommend this company to anyone

Blake Boche

4 years ago

David was great to work with! Very professional, knowledgeable, and kind. David has all the answers and electrical solutions to retro fit out lighting and upgrade our home. He provided good options and we are very happy with the results!! We highly recommend David!

Cassandra Schmidt

a week ago

UPDATE: I received a call, the same day, shortly after writing this review. My boyfriend's refund was approved and in the bank the next day. I'm sure it was just a coincidence on timing from review to phone call to refund. I still stick with my original review on this company, however. The refund is definitely appreciated. But it should not have taken the length of time it did.Original: I strongly advise against using this company. We used Angi to find another company that works on basements for a second opinion. There was an auto call from this company to set up an appt. When I did end up talking to someone, I explained our issue in detail. They scheduled an appt for the same day (which I thought was awesome). Guy came, walked down to our basement, said they do not work on the problem we have and charged us the $75 dispatch fee. (The fee was explained to us when I scheduled and I was totally fine with that if the person could give us some insight/second opinion). But the person did nothing. Didn't inspect anything or offer guidance on possible next steps. My BF paid for the visit since I wasn't home. I called that afternoon asking why we were charged for literally nothing except for a guy to drive out to tell us they don't work on this issue. I asked for a refund. Got told my request would be sent to someone else. Never heard back. This was July 5th. I have since called a few more times (4-5 at this point) and have been told the same thing over and over again. Today, August 14th, I was told it's still pending manager approval. At this point, I am sure I am getting the run around and I feel like they're just waiting for us to forget about it. I was going to wait to write this review until the issue has been settled. I feel like I have been beyond patient at this point and my calls are going no where. The people I have talked to seem polite and professional enough. But I cannot recommend this company based on this experience alone. Maybe others have had better luck.

Sean Gandy-Johnson

5 years ago

Mike handled the duct cleaning. He was nice, knowledgeable and efficient. He impressed me and I felt comfortable. There was an issue of the air cleaner and how it was not included on his work order/notes but he did not mind scheduling that install on the fly after I showed it to him on the purchase agreement/order. The air cleaner installer, Chuck, was also an excellent tech. He showed me how to change the filter and helped me complete the warranty card. He also reviewed the terms of the warranty. Both Mike and Chuck answered an unrelated question about a future job their company could handle. They were attentive to my needs and even told me about a UV light product that would reduce my allergy symptoms. If they weren't on the job I would have offered them a beer. 10 out of 10.

Toni Wynn

5 years ago

I had a leak/dripping issue happening in between a wall near a bathroom sink within my home. I could hear a small dripping sound and I knew it was coming from in between the walls - most likely dripping from a pipe. I gave the Plumbing Guys a call to give evaluate the problem and they scheduled a technician to come out to figure out what was happening. The technician came out and he initially started to investigate the dripping. During his evaluation, I turned off the valve to demonstrate that it was leaking issue because the leaking sound stopped when I shut the valve however he said that it was a drainage issue. I was really disappointed to hear him claim this we couldn't see what was happening in between the wall. I gave permission to cut through the wall and he didn't even attempt to do that!Along with my evaluation, the technician started to point out other problems in my home. He suggested that I needed to get my ceilings repaired because they were discolored and could potentially release mold in the air - stating that it would be unsafe for him to do work safely in my home. He recommended a company that would could cut out my ceilings to make the space a safer working space so that he could check the plumbing in the ceilings.He also attempted to up sell a water softener that I didn't want or need. I'm glad he was able to see all these issues but he wasn't able to figure out what was happening in between my walls. After providing me with his evaluation, I paid him $59.99 for his evaluation.Overall, I paid $59.99 for a guy to show up and provide a subpar evaluation of my problem. The Plumbing Guys claim to put customers first but I was not provided a concise solution or plan of action to my problem.

Jim fyksen

2 years ago

ServiceNow called and stated they have to have a tech come out for a furnace check up cost was $29. We scheduled and Tech shows up on time. He starts to look at the furnace which is less than 3 years old. He drilled 2 holes in the furnace and did a check of pressure. Of course pressure was too high. He stated this causes the blower to burn out prematurely and recommended a $350 service to remediate the issue. To which I agreed he did a few things on the furnace and stated he needed his manager to come out and look it over as he could not get the pressure down. His manager arrives 20 min later and he looks it over and after a few tests and not really doing anything told me in order to fix the issue he needed to put the furnace up on a 4 platform. Issue with this there is not enough duct work above the furnace to accommodate the 4 inch lift. So he suggested the duct work be redone at a estimated cost of $5000. I do not spend $5000 to save a blower motor that costs less than $1000. My concerns with this company are that they get into your house and do upsells. I also think that the $29 original costs should be the only charge I should have to pay as neither the tech nor his manager fixed the issue I was charged with. I should get $321 back from the up charge as they did not do what they stated they would. I will not be using Service Today for any service or repairs that they offer.

Joanna Roman

2 years ago

Had a great experience with Service Now. They were able to fit me in on an incredibly busy weekend and fixed our A/C problem quickly! Kevin was very friendly (even with the almost 100 degree temp he had to work in) and knowledgeable about the A/C unit we have and gave me maintenance tips to help keep our unit running.

Dennis Reber

2 years ago

Ryan did a perfect job. He arrived on time, introduced himself and quickly diagnosed and corrected the problem. I wouldn't hesitate a second to recommend this company and/or Ryan. Thank you!

Kerry T

5 years ago

I am perfectly comfortable with Airtech to manage my home AC and Heating needs. The provided excellent service I have not see in years. The technicians were very friendly, and I could actually strike up a conversation with them which made me feel even more comfortable. The work performed was awesome, even had before and after photos. I can now sleep better now knowing they took care of me properly. I want to personally thank Kevin, David, Jacob and Mike who each contributed to a number of needs. This is a top notch company hands down.

Bruce Bergquist

2 months ago

Great service. Technicians are knowledgeable, friendly and patient. I would recommend Service Today! to everyone. A+ Company.

Cathy Shipp

7 years ago

Brad was courteous, pleasant and on time (actually he had to wait for me). He inspected and reported findings for all of the parts of the furnace also recommending a duct cleaning (we have been working with sheetrock). I found Airtech through a Groupon and would highly recommend them!

Patrick Galvin

2 years ago

Professional from start to finish. Easy to set up a service call and our electrical tech was great. David S. Was thoughtful, honest and professional throughout the process. I am a manager in the service industry and I highly recommend Service today and will request Davis S. When we call back! Thanks

Bi Tran

2 years ago

On time and responsive emergency service provided on a Friday night. Tom, our technician was very professional, detail and knowledgeable. He got the job done in a timely manner with great attention to detail and professionalism ! Great service by Tom!

Blake Bellin

3 years ago

Called on July 3rd for an air conditioning repair and got an appointment for the 4th to my great surprise! Not only that Jake wasn’t just on time, he was early (with the heads up he was on his way)! He diagnosed the problem and fixed to quickly and professionally. All in all the best service we could have possibly expected. Highly recommend!

Jenna Green

5 years ago

The plumbing guys were below average. They provided a quote but when it was time to pay, the quote had increased by $300. I challenged them to the quote they gave us and the gentleman proceeded to sarcastically call members of his team to try and discredit what we had written down. They made me feel very uncomfortable. They kept their shoes on in my house and proceeded to walk on my carpet.I would never use their services again nor recommend them.

Mike Harper

4 years ago

Very friendly and professional, arrived early in the time window, tuned up my ac and found a minor (but persistent) issue with my gas line and fixed it all in under 2 hours. Also was nice to my dogs and very informative about all the things he was working on. 5 star service!

Ositadimma Oji (Osi)

2 years ago

We had a water leak late Friday night around 10:35pm. The water leak was coming from the fire sprinkler and from one of the light fixtures on the roof of our kitchen.and later the leak went from a trickle to a huge pour and we could not locate the source. We shut off the water main but that didn’t help, the leak continued. It became an emergency and we called over 9 24/7 emergency plumbing companies around us and none of them could come out to help for one reason or the other.The earliest time a couple of them could come was next Monday. We eventually got through to this company and Andy responded to our plea for help. He asked a lot of empathetic questions over the phone to assess the situation and asked that we shut off the main water supply and we told him we already did.The water leak had stopped by the time he arrived and he quickly got to work and investigated the situation and concluded the leak was coming from the unit next to us. He recommended and connected us to a water repair person before leaving.Andy was on time and very professional. He was conscientious and empathetic. His customer service was exceptional and consequently I recommend him and his company any day and I plan on using them for all my service needs going forward. Thanks Andy!!

Julie Fields

a year ago

Mike was a huge help today answering all my questions even though it was just a simple little thing. I had work done the other day and he did a really good job. The reset button popped and we didn’t know it and I’ve never dealt with that before on this furnace. He came out and explained it to me and left me notes right there for me for next time it might happen. Awesome guy!!

Danielle Ann

6 years ago

Like they need another great review but here it is...Shout out to Air Tech and Tyler the installation technician! Best customer service I've experienced in a long time. Tyler has gone above and beyond to make sure we are pleased with our new furnace. Air Tech's customer guarantee and warranty can't be matched. The repair technician and sales consultant were also very genuine, knowledge and great to work with!!

Sheri Meyers

3 years ago

They've done some work for me in the past, so while they're not having a lot of work during this covid pandemic they offered to do a free inspection of my furnace and A/C. Both are just a few years old, so it was a good time for them to be checked out. Jake came out this afternoon and he did the work quickly while being sweet, kind, and helpful. He was even really sweet to a young neighbor boy who came over to say hi as Jake finished up.Employees like Jake are who make all the difference for customers. I'm grateful he was sent out to give me a green light that everything is working just as it should, as his pleasant nature just helped start my weekend off right.

Christopher Baber

7 months ago

$7,000 - $11,000 plus some extra add ons for a furnace replacement. The estimate will not include what exact furnace make and model, you're purchasing...not willing to provide documentation of their furnace assessment as needed. Would not recommend.

Tim

a year ago

Tom is great, really knows his profession and was super personable towards me and my family. Explained everything thoroughly and even pointed out a couple of other things we had not noticed that we would probably want to take care of. In the end, I decided to give the job a try on my own but if I goof this thing up, I would definitely have Tom out to complete the work.

Roshan Rajkumar

5 years ago

Michael followed up after the initial appointment could not be completed due to a failed starter on the air duct cleaning equipment. He came back as promised, got the work done efficiently and effectively, them explained what he did. Be gave ideas for enhancement for our system, but didn't try to oversell it. Really great working with Michael and Airtech.

Nicole Zambory

a year ago

Technician was pleasant, arrived before scheduled time (after confirming that was ok) completed work, explained everything, was very thorough and considerate of my time and home. This is the second time I’ve used Service Today and they’re fantastic! I highly recommend them!

Tony Vue

11 months ago

Great customer service and friendly. Nate did an awesome job explaining every finding. Electric inspection went good.

Eileen O'Keefe

9 years ago

I had Airtech Heating and Cooling come out to do a check up on our furnace before the winter starts. The employee was ahead of schedule so he called and asked if he could start earlier than our scheduled time. I said yes, of course! Rob was well mannered and friendly. He did a thorough job of checking our furnance and gave options of maintenence in the future.I would recommend Airtech Heating and Cooling.

Dan Greenfield

4 years ago

Wow, this company's fees are exorbitant! To diagnose and fix a minor problem, there is a minimum charge of $599 plus a $79 dispatch fee. (They do tell you about the minimum charge when they arrive at your house.) We had been without kitchen lights for 3 days, so we went ahead with the service. They were able to fix the problem in 45 minutes. I almost wish it had taken longer.Over $600 for less than an hour of work!

Pamela Bartol

3 months ago

Joe was awesome! He was attentive to my needs and explained the repairs. I learned a lot! :) He is extremely proficient, knowledgeable, and clearly loves his profession. Send Joe back anytime! 10 stars!

Derek Gallion

a year ago

We contacted Service Today because we wanted to install an electric heater in the garage and some decent amp outlets since there were currently only 2 15-amp outlets in the entire garage. David from Service today came out and went over everything with us and gave us several options to choose from. He also pointed out that we had water damage in our main panel and that even without the garage work it should be replaced. The house is 25 years old and only had 100-amp service.So we ended up going with the most expensive option but the one we thought was best which involved replacing/upgrading the panel to 200-amp service with surge protection, upgrading the outside box to allow 200-amp service and a disconnect, and running 2 circuits to the garage - one for the heater and another to a sub-panel with 3 circuits for 3 outlets, and room for expansion including to charge an electric car if the need arose in the future.Electrical work is expensive - but Jon and his crew did an amazing and professional job running wire thru the house, creating an access panel to the garage attic, installing all of the panels and outlets, and installing the electric heater in the garage.The thing that really amazed me was that I called them on a Monday. The next day (Tuesday), David came out and looked at everything and gave us an estimate. Wednesday, Jon and his crew came out and ran all of the wiring to the garage, and wired up the new outlets and sub-panel. Thursday, Jon and his crew installed the heater in the garage, and replaced the old main panel with a new 200-amp panel and outside box. They had a small generator there so we were able to get power while they were replacing the panel. Before 1pm, the power was restored using the new panel and by 2pm they had cleaned everything up and went over everything with us and had left! I was amazed at how quickly we had our upgrade!We did discover an issue with a small section of the wiring in the garage attic - the wire was too close to some nail plates in the rafters. I called them about it and Megan came out within hours and quickly recognized and resolved the problem. She was very professional and courteous.I am very pleased with the work they did and am glad I called Service Today!

sockhergirl17

2 years ago

PROCEED WITH CAUTION IF HIRING THIS BUSINESS!! I recently called them to install 2 new ceiling fans in my house. When I called I let them know that these were new installs and they would need to cut a hole in the ceiling. They said that’s no problem and scheduled me for service between 2 and 5 a couple of days later. The day of the install I waited and waited and at around 4:30 I got a call saying they were stuck at another job and couldn’t make it that day but scheduled for the next day at the same time (between 2 and 5). I told them again that it would be a new install and they again said no problem. The next day the service tech arrived with NO TOOLS only a small briefcase and an iPad. When he arrived told him about the ceiling fans and cutting a whole in the ceiling. He spent the next hour checking every outlet in my house for “drop” and then “presented” his findings to me and tried to sell me a service plan. After his presentation I asked him when he was going to install the ceiling fans and he told me that he didn’t have time because it takes 8 hours to install 2 ceiling fans. When I told him that they were supposed to have shown up the day before he started apologizing and saying there were big communication problems in the company. He could sense my frustration and anger and asked if I wanted an estimate. I told him he could give me an estimate and I would decide if I was going to use the company. I was SHOCKED when I saw the estimate. The estimate he gave me was $4000. Before he left, he made sure to charge me the service fee (even though he didn’t service anything). Needless to say I did NOT use them for my ceiling fan install. I called another company that installed the two ceiling fans in 4 hours and cost me about $600. I saved $3400 and will NEVER call this company again. I encourage you to be very cautious before hiring them for your job.

Blake Willman

4 years ago

Mike was very professional and knowledgeable. Made everything very clear and explained things in layman’s terms. Little things like bringing a rug in the front door to step on show how much customer service matters to him and Service Today! I would recommend anyone to Service Today!

Gianni Quilici

a year ago

I had a great experience with David. He was very professional and did a great job at a property I manage. Would definitely hire him again.

Asad Abdi

a week ago

Very good company on time professional

Roxanm Brown

11 months ago

Jesse was professional and personable. No high pressure sales as was a complementary service won at the MN State Fair, so we weren't sure what to expect. We would definitely call on them for service when needed in the future.

Clare Schmidt

4 years ago

We replaced our 40 year old panel, replaced all of the outlets in our house (because they were poorly connected and some even burning) and replaced all of the light switches.Everything went great. Dave, Dylan, Jon, Kyle and Steve were so nice and polite and explained the problems and solutions clearly. Everyone showed up on time and was clear on what they were working on as well as how long it would take them. I have three young children and a dog and every person who came into our home was clean, polite and accommodating to the busyness of our household.

Anna

2 years ago

I don't recommend this company for electric work. They charged us $600 for diagnostics and when we asked for our money back because we didn't trust their information, it took weeks to get a hold of them. Even then, we had to schedule a second visit just to speak with a supervisor. I am giving them two stars because after my persistence, they did agree to refund us half our money, and then sent an electrician to fix our very simple issue. It was so much headache, it's not worth it. Look elsewhere. Get a recommendation from a family or friend.

Julie Trupke

a year ago

The service was excellent from the initial call to repairing my hvac. All involved were friendly and professional. My heat went out, and I called In the evening and was able to schedule service the next day. Hudson figured out the issue, explained it clearly and got it fixed quickly. I would not hesitate to call again for service again. I highly recommend this company.

Lise Ciancio

2 years ago

Garvin arrived promptly and was very professional and personable. He examined the situation, gave a quote and explained everything he was going to do. Garvin is extremely knowledgeable and worked until the problem was resolved.

Charlie Ash

2 years ago

We had a few outlets that always tripped, and a couple that weren’t working anymore. We had called a few other places and were treated rudely, and told we needed to reset the GFCI. Dave came out, located a few problems, showed us the pictures of the broken outlets and meter readings, and got everything resolved for us. Very thorough and easy to work with!

Victoria SnoDog

3 years ago

John was respectful and efficient. I was most impressed that he mentioned how much he loved working for this company. I have never had a servicer state that - it says a lot about him and the company. I liked that. I will use them again.

Sabrina Cuellar

a year ago

I was an issue with both my bathroom outlets not working. I myself tried resetting and testing the gfci but no luck. Christian came in and did the same thing and it worked! I felt very embarrassed that he had to come out just for that but I’m glad it works now! He recommended some things to do in the future and gave his card as well. He was very nice and understanding! And he’s dog friendly! I will definitely be calling him in the future to do any electrical work I have! Thank you Christian & service today!

Corey Karels

3 years ago

The technicians we had out to our house were polite and courteous. They explained things and fielded any questions we had. They ensured we understood what services were offered, pricing, and results. And did not push any option above the others. Just explained the differences and let us (homeowner) decide. We've used them for years, and their professional integrity has been a delight.

Nicole Packard

a year ago

We have used Service Today to service our furnace, do some electrical panel work and replace 2 toilets. Every time we work with them scheduling is easy, the technicians arrive on time, explain everything to me and the quality of the work is outstanding. I am very happy with their services. No one likes paying for home repairs, but we know we get good service and good quality. Highly recommend.

Jessica Berg

4 years ago

Nick came to my home today and arrived on time, was straightforward with the price, had all the tools and equipment with him, did the job, cleaned up after and finished in an hour. I am so impressed, I can't even express how happy and relieved I am now that my bathroom has proper electricity I will definitely be using him again! Thank you so much!!!!

Jan FitzGibbon

a year ago

Enjoyed working with Nicolas today. He took time to make sure we understood needed service and fees. He went above and beyond to try to fix our aging furnace and when that was not possible he was clear why we needed to replace it. I appreciated his good communication and calm and kind personality.

Rob Sam

4 years ago

Mike and John did a great job with the duct cleaning. They were not only professional in their work, they were gentlemen in their approach and their duties. They make for a good team and I would highly recommend them and your company to anyone and everyone.

Wayne Simacek

a week ago

I agreed to pay the second tier urgency, which meant that somebody would come out in the next day., Maybe even that afternoon. The original window they gave me was noon to 6 PM. I stayed home that afternoon, and finally got a text around to saying that now it would be the next day between 10 AM and 6 PM. 3:15 PM the next day the electrician calls and says he probably can’t get out for a half hour and then it’s gonna be a 90 minute appointment, so he should maybe come out on Monday.I also told the dispatcher the details that this was a hook up that involve the original hot tub and then there in the wiring and everything was there, but that he was going to need the PVC for inside the hot tub. When the electrician finally gets here, he quoted me $4000 because he’s going to have to run new trenches and everything. I pointed out the wire sticking up 1 inch from the hot tub through a PVC out of the deck. When he starts talking about how he’s going to have to disconnect within 25 feet of a house so I point out the disconnect that’s already on the outside of the house within 25 feet of a hot tub .I also told the dispatcher that our hot tub was hooked up to a load management meter with a Minnesota Valley electric. The electrician didn’t know anything about that, and just said he’d been those wires back and leave them in the conduit so somebody could pull them out later. All of this was obviously new to him.The thing that really got me, is after he comes back with a bid of almost $900, he insists on payment in full, even though he’s gonna have to go back to the office and come out on Monday to get the proper equipment he needs to do the installation wiring.What are the last draws, was that he tried to upsell me a $400-$1200 home her service check and wanted to replace our whole panel.

amena Lor

a year ago

Most horrible service in my whole entire life. They said it cost $79 to come out and performed a diagnostic fee check. One hour latter, after the diagnostic check. Didn’t put any new parts in or nothing. Didn’t fix anything beside the diagnostic check. Bill came up to $440, for just a check up. This service is horrible and not good at all. Never will recommend it to anyone. Over priced for service. Not even 100% satisfied with their service and let’s see if they are able to honor their policy standards of a refund.

Kurt Schneider

5 years ago

Bill and Dylan were exceptional. Great service, on time and described to me every step of the way what they were doing and what the cost would be. I'm sure they are not the cheapest around for this kind of service but if you want it done right the first time there is no better.

Pat Aarons

8 years ago

Excellent experience all around using Boys Electric.The first thing I loved, as a single female, is that they emailed me a picture of the Electrician who was coming to my house shortly after the appointment was scheduled. I would imagine anyone would like this, but it's a nice feature that I've never had any company do before.Allisa Ramey was my electrician, and she was excellent. She installed the two lights I needed installed, and she also fixed a switch problem that was causing another light not to work. Additionally, she gave me her advice on the pros and cons of the different types of light bulbs.She worked quickly and efficiently and was polite and good at explaining things on my level.She let me know what the price would be up front. I don't really know how the price compared to other electricians, but I felt it was reasonable based on what I had done.

Leonard Havens

2 months ago

We're very satisfied with our Service Today experience. Their combination of capable, friendly pool technicians and regularly scheduled weekly visits provides us with the consistency we need.

Elaine Jacobson

6 years ago

We just had The Plumbing Guys to our home for service. It was the best experience we have ever had with a plumber. The tech was here when he said he would be here and completed the job in a timely efficient manner.In addition to fixing the issue, he checked all of the water valves, the water heater temperature and pressure, the water hardness. He explained what he was doing and why and made notes so that, if we have any trouble in the future, he will have a record.It was a 5 star experience.

Jacob Weibel

6 months ago

I’ve had service today over twice now to look at my boiler. Each time the technicians were very friendly but they are obviously trained to up sell. After refusing all their sales tactic, they charged me $500 to “inspect” and relight my pilot. They are lucky it’s 10 degrees out and I need my heat ASAP. Their prices are INSANELY high! I’ve gone else where for HVAC work and it is more than half the price (and same quality). I’d shop around for other companies that don’t rip you off.

Ritesh Patel

9 months ago

Great technician. Prompt, great customer service. Provided us with a variety of options for various budgets. Will definitely use them again. My first call next time I need HVAC repair.

Christine Olson

4 years ago

Dishonest and overpriced. Had no power in a portion of my home. They claimed to have fixed the problem after a full day (over 8 hours) of work and a hefty bill only to have no power again the next day. A different electrician from the same company came out and located the problem (poor quality light bulbs in a bathroom fixture) and we haven’t had trouble since. Attempted to contact customer service only to be given the run around for 3 days and some spiel about how I had multiple problems and it would have taken a lamp technician to have found the problem and that the electrician’s job isn’t to check every outlet or fixture that might be causing the problem (not to mention the 600$ diagnostics fee that was charged for this exact thing). With such high prices and great reviews, I expected excellent customer service and my “multiple problems” to be solved the first time. Will not use again.

Taylor Vollmer

a year ago

Lesson learned: go with the local family-owned store, not the one with thousands of reviews. Those guys (these guys) are salesmen.Had ServiceToday out for a routine service check. The service tech diagnosed our heater as having high static pressure (used a lot of alarmist language) and an issue with the temp rise sensor. I asked what we're looking at for a repair cost, and he quoted me ~$350. I explicitly asked if this was the cost to repair or to diagnose, and he said each time it was the cost to repair.So the next day the guy comes out, runs the same tests, gives me the same results, and tries to sell me on $10K of ductwork (that wouldn't even cover the cost of new equipment). Taken aback, I called several other folks, family friends, and they noted that while the ductwork might be a good idea, they were just trying to sell me (though the technician repeatedly insisted he wasn't a salesman). I called a local company about getting their feedback on the suggested repairs, and they quoted me literally 50% of Service Today to do the same amount of work.Their only saving grace is that they did end up refunding me 90% of my money. But even then, I had to call 5 times over the course of 2 weeks in order to get a manager with authority to call me back.Needless to say, not impressed.

Theresa Turner

3 years ago

Mike is such a great and experienced technician who explains everything so well. His positive attitude and demeanor is greatly appreciated. I trust him to always do a thorough and wonderful job!

Jackie Walkerr

6 months ago

Awesome guy Pedro! blindly accepted a callback from homeadvisor regarding the electrical repair I needed done at my home. He did good quality work for the price. I highly recommend this guy and the company is great! Thanks for a job well done!

Rita Ray

3 years ago

This company has a levels of service plan that I was shown before any diagnostic work could be done with my AC and thermostat. I had signed up for a $79 service call, but found out that cost paid only for my tech's travel to my home. Level 1, the lowest we could start with was $350. That would include diagnosis of the problem, no matter how long it took, and fixing of the problem. The first problem discovered was that my thermostat was not working correctly. The tech installed a new one and began assessing how the AC was functioning. His numbers indicated that the unit needed at least some Freon. But to do that, we would have to move on to Level 2 which would be $300 more. I did not opt for Level 2, and felt very misled about fixing my AC problem. Since thermostat was the first problem to appear, it alone was covered by the Level 1 $350 cost. I very much regret my appointment with Service Today.

Colleen C

9 years ago

Travis was friendly and professional. He completed my spring AC tune-up quick and efficiently. In talking about the AC and furnace air filters, he explained things so I could easily understand them. I am always confident in Airtech's technicians. Thanks!

Brendon Anderson

8 years ago

I bought a voucher on Amazon Local to have my furnace inspected and cleaned thinking that would be a good way to try out a local HVAC company to become my regular HVAC company. The tech came early (which was fine) and was very pleasant. He explained what he was going to do so I let him do his work. After 15-20 minutes he came upstairs and explained that I should replace the start capacitor for my blower since it was reading off-spec. I can only assume that was true as I didn't see him actually test it nor do I know how to test it. He explained that a weak start capacitor will eventually ruin the motor for the blower so replacing the cheaper part would save replacing a much more expensive part. He also explained to me that the ignition system was dirty and various parts could be replaced (shouldn't that be part of the cleaning??). He showed that to me but it looked mostly fine to me. He showed me the prices to do these services and others and, let's just say, sticker shock didn't even begin to explain my feelings. I relented on the start capacitor (for $155) since it sounded plausible that my 12 year old furnace needed a new one. I have no doubt that it actually needed a new one. He replaced it with a new one and I can only assume he actually did the rest of the services described by the voucher (I didn't hover as I know how annoying that can be and I had work to do). After he left, I thought I should just do some searching to see how much these parts can be. Some light searching brought up prices between $10 and $45 for parts that looked very similar to the one he showed me. I don't think I saw ANY over that price, but I don't know the exact model, so I can't be sure. Reading some forum posts across the internet suggested that $155 for the part was a ripoff.Now, I could see paying $155 if he had to come out and diagnose the problem and take it out and replace it. But if the part actually costs less than $50 and he was already there to test the capacitor as well as do other services (which I already paid for), then the price should be the cost of the part + some expected markup.So, I probably won't be calling them back in the future. Whether or not I was actually cheated, I don't know, but I feel cheated. I also feel that I was hit up for expensive parts namely because I chose to use an Amazon Local deal, but that's probably in my head.In summary... the tech seemed knowledgeable and was very pleasant. He did his job as far as I know. I just feel that the markup is exorbitant and felt like I was taken to the cleaners just to make up for using an Amazon Local deal.

Erica L. P. Hernandez

3 years ago

This company uses deceptive business practices! In May 2019 we called to have them tune up our AC. They were over 8 hours late for their first appointment so I had to reschedule. Then when they did show up, they finished up with a laundry list of things I needed to replace in my HVAC system. Being new home owners and not knowing that last time our system was tuned up, we chose to do the repairs/maintenance that they described as being the bare minimum because I had the feeling that they were trying to swindle me. The bill for the bare minimum was about $2k, but if I joined their membership club I would get a discount bringing the cost down to about $1800. Additionally we needed to do financing to pay for it. The sales/repair person explained to me that the club membership could be cancelled at anytime and the financing was for 1 year interest FREE. Then when the first bill came we discover that it was actually interest DEFERRED financing. Meaning we had to pay it off before the year was up to avoid paying 30% interest on the repair. Fast forward about 6 months. We've paid off the repair to avoid the interest charges. I contacted Service Today to cancel the club membership only to find out that their club membership was a year long contract and to cancel early I would have to pay back the discounts on the original service and pay for the furnace tune up we received as a part of the club membership, which amounted to almost $300. After finding out that we were deceived twice, I will NEVER you this company again. After calling and writing a similar complaint to their club membership department, they have yet to reply with any explanation for their deceptive practices. - After writing this review, Service Today did reach out to me to inform me that they are addressing my concerns with their staff. Hopefully others won't have the same experience as me.

Gina Rice

2 years ago

AJ installed my new shower fan to eliminate the noise and vibrations for neighbors and fire/CO2 sensors to meet code. He was very friendly and professional, leaving no mess behind. I like their flat pricing, 4.5 star rating, and Google guarantee!

Wings For My Triumph

a year ago

My furnace went out and so I called Service Today and they said all I would pay is the service fee. I asked them if there were an additional cost and the lady told me know over the phone before I committed to having them come out to look at my furnace. When the tech arrived he got here before 5PM so Ill I had to pay was the $79.00 service fee instead of the emergency Fee of $249.00. Then he pulls out a book and states that in order to diagnosis my furnace that it would be $349.00 since my furnace was 12 years old. Almost all companies only charge a service fee which includes diagnostics. My husband and I were desperate to know what was wrong so we agreed to pay this even though we were lied too over the phone. After the technician did his diagnostics he showed us 3 options for fixing our furnace. The one he was trying to sell us cost $5499.00. I asked the tech if he had any idea of what a new furnace would cost around and he couldn't tell me anything. We were stuck between a rock and a hard place and we decided to just order the part that was broken which cost $2090.00. I did not feel right about the whole thing so I called another company. The next morning I called before business hours and talked with a lady and I told her that I decided to go with another company and how I felt about the whole situation with her company and that I wanted the part that I ordered and returned to my credit card. The lady told me she would make a note on my account. I then get a call from the tech later that morning that he had picked the part up and is ready to come install it. I called Service today after that and talked to another lady about returning the part and getting a refund and I mentioned the above issues with her. I heard back from them again and they refunded me my money but then charged me a 15% restocking fee which was $300.00 since their tech picked up the part even though I told them not to. So I feel scammed and they ripped me off. Stay far away from this company

Bob Singleton

7 years ago

Found Airtech through Angie's List. Had them come to do a pre-winter check on my furnace and hot water heater. Scheduling was easy, the tech (Tom) showed up as scheduled and was very pleasant to deal with. He reviewed his findings, made several reasonable suggestions and did a quick part replacement. I think I found a new heating/AC company for the future.

Brock Anderson

a year ago

I had a new furnace installed by AirTech in 2018, who Service Today then acquired. They are now stating they will not honor the warranty that was part of the furnace purchase. Very disappointing that they would try and state that through the acquisition of this company that they would acquire the customers, building, fleet and other aspects but would try and say they did not acquire any agreements and warranties with those customers. Very disappointing and a really poor business practice and customer service approach. I would strongly recommend not doing business with them until they fix this practice.

George Nudell

2 years ago

The work was done quickly and the price was very good. I appreciated how they cleaned up and took away all packaging and old fixtures. I will definitely recommend ServiceToday! to my friends.

T Nugteren

a year ago

We have used Service Today for several things in the past. Most recently we had Mike out furnace inspection and Jeffrey out for gas line hook up. Both were on time, neat, friendly and generally did a great job. Recommend.

Tina Tott

a year ago

Jon Boll was right on time, knowledgable and informative. He explained everything as needed. My problem was fixed and he explained what I should do going forward if the problem presented itself again. I will work with this company again in the future.

Signe Rudrud

2 years ago

Had phenomenal repair service done on our home's humidifier. Hudson Y., our technician, was professional, thorough, transparent, and personable. Hudson called ahead to give an arrival time, was very considerate of our home, and gave clear communication on what services were actually being done. Would recommend this company to any one and appreciate exceptional work completed!

Andrew Orman

2 years ago

Ryan was fantastic from start to finish. He found the issue quickly and gave me options for the fix. When he had to come back the next day he made the appointment for me. Both days he gave me a call with an ETA which helped me plan my workday. I really liked the fact he would come back for no charge if something went wrong with the faucet. I was in a pinch and service today came through.

Tamara Sullivan

4 years ago

VERY expensive! I needed to replace a receptacle to plug in my washer, dryer and water softener in my basement. I got the name of Service Today from Angie's List. The tech that came out was very polite and on time. He went thru an exhausting notebook of information about the company and then 'took a look' at the job needed. He came back and showed me a 'scale' of what it might cost and asked if I wanted it down today - I said yes, as that is why I called and was paying for a service call [$79.] He replaced the receptacle in less than 20 [he was training another tech] and came back with the bill - it was well over $400!! I was in shock! My neighbor is an electrical engineer and told me it was less than a $10 part. The procedure was very misleading - the 'scale' started out as a reasonable amount for work done and went up to over a thousand dollars for some work. I had NO IDEA my little baby job would be closer to $500. than to $400. [I cannot remember the exact amount as I am still in shock]. DO NOT get any work done with out knowing the EXACT price before they do the work.

Jerad Brohmer

2 years ago

Furnace wasn’t working on coldest night of the year. Zak came out quickly and in no time had furnace up and running! Zak was polite , professional and very respectful of our house! I can’t say enough about Service Today! All the work they have done for us is Top Notch! Would recommend to anybody looking for work done on their home!

Barbara G. Hall

5 years ago

Kevin did an excellent job. He was very thorough andpresented condition of furnace clearly. Upon my approving work to be done, Kevin went to retrieve parts needed. I was glad I was able to have the necessary work completed the same day. I was glad he fixed a very important safety concern.I have done business for several years now & find the company does good work!

Tami Reed

9 months ago

I just got an estimate for HVAC duct cleaning from them so far! The technician arrived on time having given me a half an hour heads up which I very much appreciated! He was very professional and put shoe covers on before entering my home as it was snowing outside. He evaluated everything and then thoroughly reviewed all information with me and then followed up with an estimate detailing what exactly their service provide. I am very pleased with the whole process! On a side note, I am a new home owner and really have no idea how much a service like this should cost. I balked at the $79.95 price to come out and give me an estimate. They waived the fee for me!

Alegna Breoz

2 years ago

Ryan did a fantastic job! He was polite, personable and on time. We plan to ask him back to do more plumbing projects!

Shane Mossman

4 years ago

We just had electrical work done on our home and it was a week long project. Jon K was our service man and he showed up on time and was very professional and did a fantastic job. He replaced our electrical panel, replaced old wiring, all our outlets, switches, smoke and carbon monoxide detectors to get them new and all up to code. We are very pleased with his work and can't thank you enough for the great service. We feel a lot safer in our home with the upgrades. Thanks Service Today!

Linda Abbott

5 years ago

Mike did the work of cleaning my furnace ducts. He did an awesome job! What really impressed me was that since I wasn't home when he did the work, he called me that evening to go over what he had done and to make sure I was satisfied. I would highly recommend Boy's!!

James Rosenthal

2 years ago

Andy worked very hard, under difficult conditions, to clear my entire drain line. But with a 41 year old manufactured home, and a substandard, misaligned, 3-way pipe junction in the way. we failed to reach the main blockage. Just as 2 other service providers had failed.But the next day Andy brought back a very experienced Service Today! plumber, at no additional charge.After the plumber identified, and analyzed the form of, the peculiar piping junction, they found access to the blockage of my entire sewage system. Within a few tries, with a nicely flexible 5/16 power auger, they cleared a mass of fine tree roots, to fully open my drain system.I am much relieved! Thank You Service Today!James Rosenthal

Monica Mae Koughan

a year ago

Mike, the tech was easy to understand exactly what maintenance he was performing during the general furnace tune up. Very polite, loved his job which showed throughout the process. Great job and hopefully he will be our tech next time...

Travis Lorentson (TLOR)

11 months ago

Thomas was professional, thorough, kind and clean. I would recommend Service Today to anyone looking for quality service for HVAC and more!

Bin Guo

2 years ago

Extremely disappointed. Tech came 3 hours late. The tech spent 10min look at things and changes $79 for a quote which the quote itself is unbelievable expensive compare to other company. So disappointed how this company rip people's money off. If you looking for a honest company, look somewhere else.

George Schwartz

2 years ago

I’ve waited a month and still no $400 refund ! I’ve rated u a 1! On google ! Never got a call back or correspondence! U guys ripped me off and I’m sharing your incompetence! This is the wire a certified hvac added to correct problem which I instructed your technician to fix! He tried to sell me everything except adding a jump wire on thermostat! Shady Stuff!! It took tech 5 minutes to correct thermostat wiring! Please reply !!!

Derrel Warner

7 years ago

As club members, we had our furnace fall tune-up. Mike was our technician and did a very good job. He was knowledgeable and explained what he checked and the items that would need attention in the future. Over all things were in good shape and we appreciated the good service.

Gabe McCarthy

2 months ago

Great guys. Called ahead. On time. Gave me a couple of price quotes. Still deciding if I want the work done. Would definitely use these guys.

Moowy 312

2 years ago

Our furnace got its tune up today from Andrew. There was a few things that was going wrong with it so he filled me in with all of his knowledge. He was very informational and we are taking care of it to make it better. Thank You Andrew, Blake and Service Today!

Don Pedlar

5 years ago

I have had nothing but great service and pricing from these guys. They take care of veterans. I had them install a furnace, a water heater an A Coil and an A/C unit. Passed inspection on the first shot and came back to do a couple things that I requested with no flak.

Molly Whelan

3 years ago

Steven was punctual, polite and thorough. He was so accommodating as I worked around my baby's nap schedule! I feel confident in the work he did and very grateful he told us how to proceed, and to call if we needed him. A+!

Jennifer Berg

5 years ago

Ryan did a great job rewiring and setting up my Nest thermostat in my nearly 70 year old home! I appreciated that he was quiet and tidy because I was working remotely during the appointment. 4/5 stars because five hundred dollars for this felt high to me.

joyce faughnan

2 years ago

We had Dave and Megan over for a bid on some extensive work. They were very professional and very personable. Did what they had to do and gave us a very reasonable quote. We are still getting quotes, but we were very impressed with everything this company had to offer.

Carol Lavalle

2 years ago

The employees at this company are the best. Very polite and professional, I highly recommend using them for all you electrical and plumbing needs! They also do HVAC WORK I have not used this portion but I would expect it to be exceptional just like the services I did use!Thanks again Service Today

Dmitriy Komarov

a year ago

WATCH OUT bait and switch tactics. After going through Angi, they refered me to this company. on the phone the lady said since it is my first time using it they will waive the fee for an estimate. Once he arrived and we talked about what needs to be done. He informed me that he will need to removed all the covers and tug on some lines to find out how much will need to be done to move 2 switches and one outlet. 5 minutes later hes giving me a presentation and estimates that it will cost me 400+ for just an analysis so he can give me an estimate. Then informed me that the waived fee only applys if they do any work while they are there. I paid them 71 dollars to leave, which was not agreed upon for them to come to my home. Afterr everything I still dont know what it will cost to move my outlet and switch.

Kalia Yang

5 years ago

Joe was very nice and professional. He was able to troubleshoot our water heater issue and educated me on maintenance of our heating and cooling systems. As a new homeowner, this was greatly appreciated. I highly recommend their services.

B Nady

7 months ago

Nate Anderson with Service Today came to our house today for an urgent, same-day weekend appointment. Our electric panel was buzzing very loudly, and Nate successfully determined the cause of the noise and explained our options in a clear and helpful way. He was extremely professional and easy to talk to and work with. I'd highly recommend working with him.

Trina Thayer

2 years ago

Normally I get referrals from friends and family for trades and services I need. No one had a good electric referral. So I called Service today. Jake S helped us. He followed Covid guidelines (mask and booties) which is very important to us. He also was very polite and easy to have in our home. He presented us with all options and allowed us to add and remove stuff for better pricing within our budget.Thanks Jake S for your help today!

Brandon Christensen

a year ago

Our AC compressor wasn’t running and HVAC companies were trying to sell us a new unit even though it was clearly a power issue.Dan came out within 3 days and provided incredible work and service and got everything fixed on the electrical side and sure enough the AC was working in our townhome!Professional, fast, open conversation, and excellent work was done!

Michael Tekautz

2 years ago

I had an electrical issue that caused me to lose power to my AC, as well as my kitchen lights and appliances. Upon realizing that the repair was beyond my scope of understanding, I found Service Today and read the glowing reviews. Once I contacted them, they gave me options for same day service and they sent out one of their repair technicians (Dave). Not only did Dave call when he was on his way but before doing anything, he asked what my main concerns were and he gave me upfront pricing. Dave was extremely professional, knowledgeable and courteous. Furthermore, he did exactly what he said he would with no hidden fees or surprise charges. I will absolutely seek Dave’s assistance with all future electrical repairs in our home and I could not be happier with the outcome.

Rifath Rashid

3 years ago

Not a pleasant experience. When I called to take appointments, they mentioned it's $79/hr. And they immediately scheduled me. When the guys arrived the looked at the job and Quoted $460 for the work. I just wanted to replace an outside faucet is all! No other work was requested. When I refused, they charged me $79! The guy who takes appointment should be very clear that this is the scenario. I was given the impression that inspection would not cost anything and I will have the option to choose to get the job done or not. I would say this was robbing under professional disguise, bad policy!

Justin Neudecker

3 years ago

Bill came early in our window of service. explained everything to my wife until I got home and went over the issues with me. Very professional but also wasn't afraid to chit chat a bit while we waited to see if the repair would hold. Very friendly. Would definitely recommend service today and Bill was excellent. A+ in my book. Hope I don't need anymore electrician devices for a while but would probably use them again.

marie pena

a month ago

He explained everything to me. Very professional and courteous. Very satisfied with the job

Mike Fellows

a year ago

Technician Megan was quick to diagnose & resolve my electrical issues. She clearly explained & showed the problem & how she resolved it. She was very professional, knowledgeable, & personable. Very satisfied.

Barbie Andersen

4 years ago

Jake was friendly, thorough and professional. He pointed out a few things I might want to keep an eye on or replace, but was not pushy about it.
He even mentioned my carbon monoxide detector expired in a year.

Amanda Steckling

2 years ago

Jake S with service today was very helpful! He was knowledgeable and professional. My newborn was sleeping and he was very respectful of the noise level which was greatly appreciated. He explained our options and what the best solution was. Will use this company again.

Rob Ford

2 years ago

We requested a furnace inspection through Service Today and were impressed by how prompt, thorough, and helpful our technician Zach was. He walked me through all of the steps he would take in the inspection and afterward presented me all of my options for maintenance without trying to sell me on products or services we didn't need. Would definitely recommend this company to anyone else in NE Minneapolis who is looking for a furnace inspection and will certainly be happy to work with them again in the future.

Christine Karki

3 years ago

Kevin N. couldn't have been more helpful! He was clear, concise, careful (wore a mask, stayed 6' apart, etc.) and worked quickly to solve our problem. We were very pleased with his service!

Rebecca Maron

10 months ago

Jon was knowledgeable, pleasant and skilled. He did a good job of communicating what the repair challenges were and how he would approach them.

Joshua Nichols

3 years ago

I called Service Today about some plumbing issues in a bathroom. I explained that a bathroom sink was plugged so I used liquid plumber and it was now leaking. The custumer support was very responsive and scheduled the next day. The person even emphasized that all their service people drive fully stocked vans and should be able to fix most problems on site. When the plumber arrived I explained the problems. They then asked if we could sit and talk. He sat me down and spent the better part of an hour trying to sell me more services. After that didn't work he said he'd have to order parts (2 P traps and 2ft of pipe--seems pretty basic to me) so couldn't fix my leak that day. When they did come to fix my leak, they kept finding other things to charge me for. over $2000 later I have a sink with new p traps and new stopper that still doesn't drain.

Lori S

6 years ago

The Plumbing guys are so helpful and courteous. Ryan was able to come out the next day and answer all my questions about water softeners and more. He was extremely helpful. I will definitely call the Plumbing Guys again.

Greg Walsh

4 years ago

Needed a new garbage disposal and to have a new faucet I had already purchased installed. The plumber walked through the whole house and inspected everything. Gave me two quotes. One of $4400 for all the stuff he found wrong and one of $1450 for just the disposal and faucet. Price seemed outrageous. When we asked how long the job would take the plumber wouldn't answer. We just paid the $79 service call fee and had him leave. I bought a disposal at Home Depot for $120 and found a local plumber to install it and the faucet. He charged $350. Took him 1 1/2 hours. Today I got a letter in the mail from them trying to sell me a service plan for the work I didn't have them do. UNBELIEVABLE. I'd avoid this company unless you enjoy being massively overcharged.

Ronald Larson

a year ago

Steven (sp?) was the ServiceNow! rep who came to our home to assess our HVAC system and to offer quotes for duct cleaning and various filtration upgrades to enhance our home’s air quality. He was very knowledgeable about all facets of furnace operation and duct cleaning and the various means homeowners can employ to reduce air contaminants. He was even willing to call his boss to get us the best possible price quotes. Although we didn’t ultimately choose ServiceNow! for this project, we were impressed enough with them that we will certainly consider them for any future projects.

Rich Wien

4 years ago

Outstanding experience:Thorough explanation of procedure pricing.Added benefit was extra work needed to correct an incorrect circuit.We have a tremendous amount of electronic circuits and opted to have surge protector installed.Definitely recommend Nic and Service Today.

Erin Chappuis

5 years ago

Our furnace went out so we called Airtech Heating & Cooling to come take a look. Trip charge was $79, which isn't so bad but on arriving it was immediately an additional $250 for a diagnosis. They determined the circuit board was out and needed to be replaced. I was quoted $1,452.00 to replace the board, or $1,343.00 if we joined their club. We found the part on our own for $250 and it was an incredibly simple procedure of taking clearly labeled wires from one board and attaching them to the exact same labeled location on the new board. To charge such an insane amount for something that was so simple seems ridiculous to me. I would not recommend choosing Airtech Heating & Cooling at all. I will say, however, that the two men that came were both polite and kind to me. All in all, this place is a money pit, choose a different more trustworthy business.

Tom Hoffman

3 years ago

Thanks so much for taking care of our electrical needs so quickly. Kyle and David were awesome! Professional, kind and took the time to explain everything. Kyle did a great job of cleaning up when he was finished and took the time to walk us through all the work that was done. Highly recommend!

Julia Dean

2 years ago

We are very pleased with the work done by Matt, the Technician who came to our home to repair our AC. He was professional and very knowledgeable. Before he started the work Matt did an initial exam of our AC unit, advised what he thought the issue might be and fully explained what his plans were before he started the diagnostics. Once the diagnostics were complete he again provided a detailed explanation of how he would repair the AC and the cost. In addition, he noticed other issues that we needed to be aware of and gave us options if we wanted to pursue the repair of those issues. We never felt like he was trying to up sell us for anything. We were very, very satisfied with the work he did. We definitely recommend Matt and Service Today.

Eric Zierdt

4 years ago

Kevin came out to perform a furnace cleaning for me; over the years I've had many furnace cleaning but this was by far the most in depth and complete cleaning I've ever had done. Kevin answered all of my questions and let me know how each part was doing and things that might need to be replaced in the near-to-medium future. Without a doubt this is definitely the company that I'll be using going forward for any furnace cleaning

Joseph Hill

a year ago

We had Tom come out to our house today. He was really friendly, had a great knowledge about the work needing to be completed and you could genuinely tell he loved his job. Would definitely recommend him.

Christopher Dean

a year ago

I recently had the pleasure of working with this company. They were fast,thorough and professional. I worked with Mike, he was very informative and professional, as well as just a good guy. In the end they saved me a ton of cash and were able to get there the next day, which is amazing. I highly recommend!

Me'lissa

a year ago

Very easy to schedule an appointment over the phone. They offer discounts and a membership to save additional money on repair services. what I enjoyed the most was the excellent customer service. They made us feel understood and helped us resolve our issue at a responsible price.

Gil Lautenshlager

4 years ago

Arron has been to my home before and has always done a great job. Today, he called me when he was on his way and arrived within the agreed upon time slot. He always looks and acts very professional. He explained to me what he was going to do. He finished in about 30 to 45 minutes, found the problem and fixed it. Then he sat down with me and explained what he had found and what he did to correct it.

Kevin McNair

2 months ago

Service Today came out to our house for an issue with two rooms that suddenly lost power. The electrician was here for a long time and I was charged for his time here but the issue was not fixed when he left.I contacted Service Today and asked for my money back since the problem they were supposed to have fixed did not happen and they did so.

Robert

5 years ago

Poor ethics. They come out to repair your furnace then disassemble it until they can show you why you need a new one. All that was needed was a new sensor which I purchased on the internet after I had them assemble my furnace and leave. Of course they charged me exorbitantly for nothing but a hint at what the easy repair was . They could have done the repair in 10 minutes and had a satisfied customer. Nope. Tried to scam me for thousands of dollars.

Shawna Fankhanel Chavez

2 years ago

I have used Service Today! a few times and they are always courteous, friendly, knowledgeable and just awesome overall. They explain things so you can understand them without being condescending or annoyed, they are always so sweet to my pets and they always follow through. I highly recommend!!! You get what you pay for. So happy to have found them!

Kimberly Van

a year ago

We contacted this company because our furnace went out later in the evening in January at the start of a Minnesota winter. Not sure who we originally talked to on the phone but she was very professional, helpful, and asked a lot of questions to better access the problem with our furnace. Jake S. did an amazing job and was upfront about all costs and problems he detected. He was very informative and explained the issues with our furnace thoroughly and without being pushy so we could make an informed decision of what we wanted to do. Great company! Would highly recommend!

Amy Braun

4 years ago

Ray G. was awesome! Super stressed about our bathroom. He came within 1.5 hours on mothers day Sunday and got it fixed up in less time than an oil change. Thanks so much!

Berry Arrowsmith

2 months ago

This was the first time that I used Service Today. They were awesome to work with. They are moving my air conditioner on Monday.

Adam Lewandowski

3 months ago

John was very prompt at coming to my home. He performed the job I needed with the cost expected. He was very engaging and made sure all questions were answered. I would recommend over and over again. He had scheduled today appointment for an electrician. Perfect for John.Tried using them again. The second person I used for electric fan install. They quoted me $5k and the person that could do the job didn't want to do the job on the spot because they 'did their time'.After that going from best to worst service. I will no longer use them. I did manage to follow the communication process for rating them afterwards, which gives the prompt of getting a call back from management and I never received a call back. I assume they don't care and don't want my business.

K “Koden” Oden

4 years ago

Jake was wonderful to work with. He was on-time, well spoken and very pleasant. He was able to fix the issue with my furnace in a timely manner so I could return to work. He did an excellent job and was very knowledgeable. I would highly recommend Jake as your service technician.

Gregory Geyerman

2 years ago

I pierced a pipe one Sat evening. Service Today was the only company that had the capacity to come out that evening. Tom was dispatched and he called promptly to discuss the issue. After a brief discussion he said that he would be out to the property in about an hour, 45 minutes later he arrived and got to work. He found the hole straight away and made the repairs quickly.Tom was prompt and courteous, an after hours, weekend plumbing call wasn't cheap, but what do ya do. I will be using Service Today again and recommend them., ask for Tom.

Becky Wood

a year ago

I had a bit of an emergency- I was overly confident in my ability to change a ceiling fan. Dave came over within a few hours and was able to explain how my old house would make changing a fan a difficult task for a non-professional. I am so glad I got a professional to do the job correctly and safely!

Joey Halvorson

7 years ago

I totally appreciate that you call me and set up the appointment and make sure that I stay warm all winter long. I love having Rob be the guy that shows up at the door and remembers my life from last year. This kind of personal touch is amazing to me in this world today.I feel very confident with Air-tech being in charge of my winter in Minnesota. I will recommend you as often as I can

Jennifer McDonough

4 years ago

Paul was very professional and courteous and resolved my problem. He also helped identify and address a couple other things during his visit which I appreciated. I highly recommend him and the company.

Kaity McGinn

2 years ago

I cut the copper pipe that my ground wire was attached to and wanted an electrician out to the house within 24 hours. They came out in the morning and did a full checkup of my electrical in my house. They gave me an estimate to repair the thing I needed and then also wrote up two other estimates that included things they noticed needed upgrading and repair as well. Dave was wonderfully honest and made sure I understood that I wasn't required to have any of the things done but also told me the safety easons why I might want those things done. He was knowledgeable and not salesy in any way which I appreciated. They had Dylan come do the work needed within an hour or so of me signing off on wanting the work done. He was kind and got the work done well and made sure to show and explain to me what he did and answered all my questions. Overall I am very happy with the work that was done and the quality of employees.

Tammy Smith

a year ago

David arrived within the window given to me and also called ahead to be sure we were going to be home. David did a great job diagnosing our issue with our lights and also in fixing them. We have more work to be done and will certainly call Service Today for that work and will specifically ask for David to do the work. He is very knowledgeable and explained everything very well. Thank you, David!

Dahl Jerald

5 years ago

If I could give this company a -5 that is how I'd rate them. We had Service Today come to our home to determine why two canned lights in our kitchen were blinking on and off. From the start their representative seemed more interested in doing a whole home diagnostic than fixing the problem we called about. So, $400 later , after he roamed around our house including taking the panel cover off the breaker box he came up with a Proposal # 52547 recommending approximately $25,000 in repairs. I finally had to ask if he had fixed the kitchen lights. Turned out all that was needed was to put in a different brand of light which didn't create as much heat. The heat from the light was setting off a sensor which shut down the light. I turned down his proposal and he left. It was then that we found a bank of outlets in the basement were not working. This included one that ran our spare refrigerator which defrosted and we lost the contents stored there. Now is when the real horror story begins. When I opened the door to the refrigerator I received an electrical shock. I then called Service Today and ask to have someone come out and fix what I felt was their mistake. They sent out two representatives, not the original rep., and I explained again what the problem was telling them that the problem only existed after the first representative did his diagnostic. The representative something to the effect of, you know how when you take your car in for service and when you leave it starts having problems?Well he was sure that was the case here it was a mere coincidence regarding the problem occurring right after the first Rep left. Once again they went through the house, they did ask permission and came back with their solution. The solution was a $570 repair fee which of course would be no charge if it was determined it was their fault. He then asked what I wanted to do and I told him, I don't want you to do anything. He seemed concerned and asked if I wanted his Manager to call me. I told him that would be a good idea. He said his Manager is very busy so it may be a week before he can get to me. They left and I called a small electrical company in Woodbury and they came out the same day. Within 20 minutes he located and fixed the problem with the outlets. The problem was in the breaker panel. Someone had disconnected two common wires from the panel and they were hanging free inside the panel. It was the common wires for that circuit. I did not personally witness the first Rep disconnecting the common wires so I can't say he was responsible but I will say this, NO ONE has been inside that breaker panel in over 5 years and those outlets have all been functional to this point. Bottom line, I'm going to report this to the Better Business Bureau, Fraud Division and to the States Attorneys General . I never want to see these folks in my house again and I recommend you draw your own conclusions from the above experience.

Crystal Duke

4 years ago

Out of all the numbers we had called for a 24/7 emergency, Service Today was the only ones that called us back and had a technician named Kevin come out to see that a part in our furnace had completely blown apart and gave us good advice and more than one option and we decided that a new furnace was the way to go instead of fixing a part that would have costed us almost half of what a new furnace would have costed. Plus with us being on a budget he told us what we could go with to keep the cost down on a new furnace. The furnace we picked out was better than what we had in and cheaper than any other ccompany. We are greatful Kevin came out in the middle of the night to help us when NO OTHER company would. Thank you so much for being available Kevin! Also on the day that the furnace was put in Mike O. And Jon C. Spent the whole day working hard to get our furnace installed on a cold day. Very great job you guys we thank you so much!

Hillary Byrn

a year ago

Service Today has done many projects for me and has done outstanding work each time. Today they were helping me navigate an issue the city had with the permit that we thought was resolved. Their service techs and office staff go above and beyond to make sure each job is completed correctly, no matter what.

Michael Schneider

2 years ago

We needed to put an outdoor light on our garage. It was a bit complex because they had to drill a hole and run a conduit into the garage. But Dave and his team did a superb job, arriving exactly when they said they would, kept us informed about what needed to be done, and got it all done right on time. Very professional, and I am completely pleased with their work.

Amy Johnson

a month ago

When I scheduled the appointment I was told the person that will come out will give me a bid and if I chose to go with it they will install the light fixtures I needed. Nope. The person that came out took a bunch of pictures and gave me a bid. I was so confused but was told a service technician would be out right away and do the install. Well that answer kept changing. They would come/maybe couldn't come. This, after I already paid! I really do feel like I was scammed. I was told the 75 service charge would be included in my 949.00 amount. Nope. Got 2 different charges. The only reason I'm giving 2 stars is when the real electrician came out he seemed to know what he was doing and was nice and respectful. But it took less than an hour, I had everything already bought,, and they chrged all this money!!! I cannot recommend this business and will never use them again. ALSO, have yet to see any invoice. No email..nothing! Very scammy vibe.

Linda Hansen

2 years ago

Garvin was very polite and knowledgeable. He took the time to explain to me exactly what he was doing and why. I would definitely recommend your services to family or friends without a doubt. Prices seemed reasonable too!

Aaron Hackett

a year ago

Called and CX stating that could not fulfill appointment because of note on account that I could not be there. Made it sound as if my fault they could not.Had made all arrangements to have someone there and called back..... in the end it was because they did not have enough service techs not my lack of not being present.Next time state true reason. Not enough service techs and that someone called in.We as customers can understand that. Not make it sound as if WE the customer can not keep our end up.Will not even try again to do business with this company again.Horrible first impression.

Brenda McCann

3 years ago

Arrived on time and walked me through options available. Once we aligned on work plan, work was completed quickly. He even put back the bikes I moved to allow full access to the breaker box to insure my daughter was able to park in garage.

Excellent service

Bobby Kelsi

2 years ago

Very pleased from start to finish! Very professional and showed up on time with courtesy call prior to arrival. Garvin was very knowledgeable and explained the entire process. Very grateful for getting an appointment so quickly and having such a great experience!

Amy Chambers

4 years ago

Wonderful experience with Service Today. From Christine, who took my initial call, to Ryan who did the work. He was on time, friendly and professional. He listened to my concerns, diagnosed the issue and got the work done. They have straightforward pricing that's all explained upfront. I've used them for electrical work and now plumbing. I'd recommend them to anyone.

Cristina Zukowski

2 years ago

AJ came to quote some recessed lighting for my kitchen and dinning room. He was polite, informative, professional. Very simple process, straight forward in explaining to someone who has no clue about anything electrical. The curtesy 30 minute call before arrival and foot covers on his shoes were a nice touch. Recommended from Angie’s List.

Josh Wiegand

4 years ago

Chuck did an awesome job, just like every other time he has been here. He delivers a great customer experience, and goes the extra mile to delight homeowners. I’ll definitely request to have chuck again.

tara hawks

2 years ago

Great fast and affordable service! I had my AC serviced, a new furnace installed and my ducts cleaned. All of the employees I dealt with were friendly, professional, very knowledgeable and thorough. I would recommend this company to everyone.

Christian Hager

2 years ago

Garvin was fantastic! He was experienced, friendly and patient. He explained what he did and why, and he helped us out when we really needed it. Prompt, satisfactory service

Elizabeth Hall

a year ago

Great customer service, professional and did a fantastic job installing a new toilet for us. I will use them for future projects!

Rita Groneberg

6 years ago

Dave Morris was on time, honest, knowledgeable and prepared. I am very pleased with the inspection and repairs he did on my home's mechanical systems and I will recommend Air Tech to my real estate clients and fellow agents. Thank you Air Tech!

Lori Simpson

2 years ago

The good: They were able to come out the same day I called - this was huge for us as we had no power to our fridge and freezer before the long holiday. The tech was very knowledgeable, professional, and clean.The bad: I called for services because our fridge kept randomly tripping the circuit breaker over the last few months and now we couldn't get the breaker to hold. I really wanted only the circuit breaker replaced. He upsold us to run diagnostics on the breaker and outlets for $750 and suggested we need to replace our whole panel and put surge protection on the whole house for $6,500! I did not bite for that, thank goodness. The next day our fridge popped the breaker, which means it is clearly the fridge. A few days later I re-read the invoice and the tech had made comments about how appliances can cause faults intermittently and sometimes go a long time in between, which is EXACTLY what I described to him when he first walked in the house. We still needed the breaker to be replaced, but I could have saved $500 that I paid to Service Today for the appliance repair I will now have to do. They were very courteous, knowledgeable, but their business model is to upsell and try to point out every little thing to make you think you need a new panel. He found nothing illegal with how our panel and subpanel were installed (only a few screws on the outlets a little loose), but still wanted us to replace the panel.

Mekong BBQ

5 years ago

Our electrician was done early at his previous appointment so he called and asked if we wanted our service done earlier. Great! Upon arrival he introduced himself and put his plastic booties on to ensure cleanliness. Very courteous, professional. Gave an overview of what the service included and what to expect and showed me his license. Appreciated that. Gave me a quote along with a discount before any work was done. A few minutes into it he noticed that the wiring within our wall wasn’t done correctly as it should have been so he gave it a quick fix. Found out that the lighting kit had been burnt. I went out and bought a new kit and he came back and installed it for me free of charge early the next day. Thank you so much! Highly recommend.

Anna Guntlisbergen

4 years ago

Mike and Jon came to clean our air ducts this morning - they were great! Super friendly, clean, efficient. They were nice to my little kids and not bothered by our pets. Before and after pics showed they did a great, thorough job!

Nicole Gadbois

7 years ago

Boy's Electric provided us with excellent, quality service. Ryan and Jeff were very thorough in their diagnostics, repair, and explanation on not only the work that was done, but recommended additional areas in need of electrical repair throughout our home. They were both very friendly, provided me with a quote upfront, and encouraged questions throughout the process. Overall a great experience! Thanks Boy's Electric!

Cindee Nelson

3 years ago

Service was excellent. Paul and his partner were very friendly and professional. Went over everything to make sure we knew our options.Very happy with the quick service. Took care of the problem and another project I wanted done and thought I would have to wait until after the holidays. Fabulous service and delightful guys. Very neat and clean at my home. Can't say enough. 😀

Blanca Zeas

a year ago

Nicolas T. was very professional and explained every step of the diagnosis for our mini split. I would recommend Service Today! 100%.

William Polkinghorn

2 years ago

John was amazing. There was some initial dispatching confusion that was quickly resolved. John explained what everything would cost and what he would be doing. He was neat and cleaned up everything when he was done. Phenomenal experience.

Sam Littles

2 months ago

Good people from the top down. Technician came out and gave me a quote. Very honest. Didn't use the company for installation of my HVAC unit but would love to work with them in the future.

Colleen Mulcahy

2 years ago

Andrew performed a very thorough and highly knowledgeable Assesment regarding the condition of my homes electrical system as well as what could be done to bring it to its most Ideal and efficient stance. I would highly recommend your company to anyonel with great confidence.

Ahmed Hussen

5 months ago

Nick gave my furnace an inspection and was really responsive and helpful making sure I understood and his manager mike was answering my question I had and made me feel really valued as customer

Chris Slater

2 years ago

This is a total scam. I paid the $80 dispatch fee for an electrician to quote me $600 for roughly 15 minutes of work. I needed one light switch reconnected. These people should be shut down. Run away!

Cassie Turczyn

a year ago

Mike from Service Today is super awesome. Kind, honest, professional, and cares about the right work getting done for your home. Highly recommend.

Mike Museus

a year ago

My AC went out during the hottest part of last week they where the 3rd company I called , but the only one to come out thst day. Thomas was my service guy. His professionalism impressed me. He was knowledgeable and showed me what was wrong then gave options to fix it. My house is cooling again!! Thank you Thomas and ServiceToday!!

Arlene Mercil

11 months ago

John arrived when he said he would, completed the job quickly, and was most polite and considerate. I would hire him instantly if I needed anything done again.

Caleb Kauss

2 years ago

Ryan was very polite, and not only did he fix the problem fast, he educated me on tips and ideas for other potential issues. I would recommend service today to anyone I know.

Deb P

8 years ago

I had Airtech come out to due a tune up on my gas water heater. Joe the tech, was great. He explained what he would be doing and when the water heater was drained he showed me the condition of my water heater through the camera he had inserted into the unit. It showed that it was in very rough shape. He told me his company could come back and install a new unit and what the cost would be to me. We discussed different water heaters and what would work best for me. Joe was very helpful in answering all of my questions. I have scheduled the installation of a new water heater and anticipate the installers to be just as friendly and courteous as Joe. I will recommend this company to anyone I know with heating, air conditioning and water heater concerns. Great company!

Chaffee Tran

2 years ago

My service provider was very courteous and professional thoughtfully going over my options to repair my furnace. He troubleshooted through root cause and was quick to offer a solution. We appreciate his responsiveness!

Bonnie Toppin

6 years ago

Andy Sturges of The Plumbing Guys has been out to our house multiple times to assist in the stages of building out a bathroom in our basement. He's been nothing short of absolutely wonderful to work with. Friendly, fast, and knowledgeable. We are so glad we found such a great contractor to work with. Would recommend him to anyone.

Jon Ross

a year ago

We always have a good experience with Service Today! Nate performed an electrical inspection, which is a great perk of their SHAPE program. Nate was very thorough with his inspections and took extra time to make sure I understood his findings and recommendations.

David Macmillan

2 months ago

Great service. Prompt and explained everything that was done. Would definitely use them again.

Susan Auyer

2 years ago

I gentleman by the name of Luke came to my home at 17653 69th Place N. in Maple Grove to repair my air conditioner. Luke was polite, knowledgeable and professional. He explained everything on a clear and concise manner and completed his diagnostics in a timely manner. He found the problem and repaired it. I was extremely eased with his professionalism. Sincerely, Susan Auyer

Jennifer Fowler

3 years ago

This company is awesome to work with! I’m out of state and my brother lives in my MN home. It can be difficult being out of state but these guys made it so easy for me. They were up front and honest about the unit. They make it work to deal with myself and brother. They have our business for life. The service guy Mike was awesome to work with!

Jon Kavanaugh

a year ago

Ben Sturges assisted Sam in the repair of our kitchen sinnk faucet, plug and cap exterior drain stack, made numerous repairs to shower faucets. He was pleasant, polite, thorough and efficient, as was Sam.

Cynthia Hickman

3 years ago

I have had service provided by Dave G & Jake for electrical...Tom for heating...and Ryan for plumbing. Pricey yes but the workmanship, materials used, attention to detail and client satisfaction is unsurpassed. Thank you Service Today and especially Dave G, Jake, Tom, and Ryan!!!

Kao Vang

a year ago

Danielle was very professional and answered all of my questions. Even got myself the membership which I know would help me save and get my yearly checkup which is a bonus. Loyal and long-term client here; so SERVICETODAY better give her a raise!!!! Will give another update review when I get my service done this Wednesday.Update:Ryan stopped by on time and was professional. He ensured he can fix my spout and showers etc. He even took the time to educate me and tell me what to buy online to help me with my savings. Can't ask for a better guy. Thanks again

Ryan Harcourt

2 years ago

The guys (Tom and Jeff) that came out from Service Today were abundantly friendly and courteous. They were efficient in fixing our issue and polite and informative at each step. This service very much exceeded my expectations and I will gladly use them again.

syd vish

2 years ago

Dan was the electrician who came to my house. What a professional. I thought I had a ghost or something. He was able to figure out what was going on and make the repairs all in the same afternoon. He also finished quotes for future projects I am looking into. Very satisfied with Dan and I will request him for all future visits.

Travis Lamb

2 months ago

I recently purchased an a 1922 Apartment Building in St.Paul with 4 units. As is with old buildings…. There are old issues and plumbing is at the top of this list. Service Today has come out several times to support on backed up drains, replacement of old pipes/faucets and moving some others to correct locations. They’ve been thorough, on time, and extremely good communicators through the process. I signed up for their membership package and the value is already been received. Great company and service!

Angela Pedalty

5 years ago

Joe and Chuck installed a whole Home Indoor Air Quality Package at my House. Simply fantastic service. And the products are awesome. I have an air purifier, an electronic air cleaner, and a humidifier. All controlled from my thermostat. Thanks for the fresh air!

Mark Rothmeier

a month ago

They offered complimentary A/C maintenance; didn't show up, didn't call to reschedule.

Service Today Heating, Cooling, Plumbing, & Electrical