Best Residential Drain Video Inspection in Sacramento CA
outstanding service...from Lynn taking my call and making sure someone could get out as quickly as possible and staying in contact with me the whole time.....to Dennis who came in and fixed the problem quickly and professionally....I will use them again!! Awesome customer service from everyone!!
3011 Academy Way, Sacramento, CA 95815
Alvin called and arrived on time to provide a quote to install a bathtub. On the day of the job, he called to say he was on the way and ARRIVED ON TIME! He was careful and clean as he worked and completely cleaned up when done. Knowing a lot about plumbing, I can say he provided a quality job! He will be my first call if needed for another job.
Sacramento, CA
Technician Adam arrived exactly when he said he would and got right to work evaluating the job at hand. A dishwasher installation, removing the existing dishwasher and a shower head installation. He provided a reasonable estimate before starting work and started working right away. Adam was thorough, professional and tidy in his work. Would definitely recommend Vango to my friends and family.
Sacramento, CA
Kyle was awesome. Called before he came to the house which gave me time to leave work and get home in time for the appointment instead of waiting around all day. Identified the clog under the house as well as roots in the drain. Talked to me before doing anything and let me know the prices for services as we went.
7500 14th Ave #22, Sacramento, CA 95820
I doubt that anyone calls you without being somewhat panic stricken. A serious problem has occurred in the life of your caller and all we want to know is that you will fix it and fix it FAST.
Well, that is what I got from your company today. I ended up talking to three different people from your office, all for good reason, and every one of them was cheerful, helpful and genuinely concerned about my problem. What a refreshing encounter at such a desperate moment.
Your people scheduled me for a same-day service and even called me forty-five minutes ahead of the appointment so I could leave my office to meet the technician without missing a full or half day of work. I love it!!!
When I got home and met the technician, Steve Hendry, I discovered another very positive element about your company. Steve was so professional, well dressed, literate, extremely polite, plus obviously exceptionally trained and capable. He took the time to explain my situation and how The Trenchless Company could solve my problems. He outlined the costs very clearly and even educated me on how to understand the complexities of my plumbing problems in the future. You have a marvelous employee in Steve. He was the perfect person to take care of my problem, both technically and also with excellent customer service.
Steve and your home office staff turned my disastrous day into a dream come true.
Thank you so very much!! The Trenchless Company will forever be my go-to plumbing resource!!
Ann in El Macero CA
Well, that is what I got from your company today. I ended up talking to three different people from your office, all for good reason, and every one of them was cheerful, helpful and genuinely concerned about my problem. What a refreshing encounter at such a desperate moment.
Your people scheduled me for a same-day service and even called me forty-five minutes ahead of the appointment so I could leave my office to meet the technician without missing a full or half day of work. I love it!!!
When I got home and met the technician, Steve Hendry, I discovered another very positive element about your company. Steve was so professional, well dressed, literate, extremely polite, plus obviously exceptionally trained and capable. He took the time to explain my situation and how The Trenchless Company could solve my problems. He outlined the costs very clearly and even educated me on how to understand the complexities of my plumbing problems in the future. You have a marvelous employee in Steve. He was the perfect person to take care of my problem, both technically and also with excellent customer service.
Steve and your home office staff turned my disastrous day into a dream come true.
Thank you so very much!! The Trenchless Company will forever be my go-to plumbing resource!!
Ann in El Macero CA
6201 Elvas Ave, Sacramento, CA 95819
The Sacramento Repipe & Plumbing team are now my go to. We had a leak at the water heater and everyone else that came out wanted to just replace it. Talking with Mr. Ortiz he walked me through a couple simple ch cos over the phone before his guy came out and they were ultimately able to repair a leaking connection rather than the whole water heater saving me time and money. 100% recommend giving them a shot at your business!
Sacramento, CA
Ever since they changed names they don't come out to emergency calls. Twice now called around 7pm and no response till the next day and no way to find that out because all you call is a person who pretty much just writes up a job with no way of knowing if anyone is going to take it. If I was given a yes or no i could tell my team what is going on and maybe even contact other companies. Time to switch to a company who actually responds to calls in less then 12 plus hours.
5013 Roberts Ave B, McClellan Park, CA 95652
Ran new water and sewer lines to a walk in closet for a customer.
Sacramento, CA
Very clean and professional work. Came in on budget. Had another small repair and they fixed it for a reasonable price. Justin and Alex did a great job.
809 Reading St, Folsom, CA 95630
The technician Mr. Rooter sent out was great. He knew his stuff and got me fixed the way stuff should be fixed. Very professional and friendly. Will definitely use this company again. Thank you Roger.
8701 Kiefer Blvd, Sacramento, CA 95826
Jim and his colleagues were a great team getting our outdoor sewer line / washout fixed and lined. They were professional and communicated any work that needed to be done. We knew exactly what to expect. Highly recommended for any plumbing needs!
5401 Warehouse Way #108, Sacramento, CA 95826
I called Bullseye to detect a slab leak and to reroute a hot water line to my bathrooms. They did a great job and worked patiently on every step. Jeff, Evan and other team techicians worked hard and found out another manifold for rerouting the line to another bathroom. Thank you so much for the hard work and I really appreciate it. I will definitely recommend your company to my relatives and friends for plumbing in the future.
4015 Seaport Blvd, West Sacramento, CA 95691
Customer service and communication was absolutely awesome. They fit us in to their busy schedule and we’re able to come out same day. We used this company couple of times and we don’t ever plan on changing them. They were able to detect and fix problem same day. Good quality service, we highly recommended.
Sacramento, CA
July 2018 In my opinion, the most unprofessional company I have ever experienced! Stay Away! I am a tenant in a house and the landlord contracted with Jeff's Plumbing to complete bathroom plumbing and to remove an old solar water heater system on the roof. After they completed the work, the main technician said they will complete a clean up and that everything was fixed. Guess What? They broke the solar water heater system glass panel in the front yard (thousand and thousands of pieces of safety glass) and LEFT IT FOR ME TO CLEAN UP. Most companies would have put a tarp down to collect the broken glass. Also, there was insulation everywhere from the removed system too. In addition, they left a shower door, framing for the shower door and brand new plumbing parts in the house. Would a good company leave a massive mess for someone else to clean up? This is what you can expect from Jeff's Plumbing! I called their office and immediately complained. They sent a worker to clean up the mess and the first thing he asked me for was a garbage bag. He said he forgot to put items to clean up in his truck. Was he coming to a pool party? He was here for an hour and left without cleaning up the glass. Then the main technician came the following day to vacuum up the glass. He had to go to home depot to get a broom and items for the clean up (guess he was also here for a pool party). When he said he was finished, I could still pick up glass in the yard (a lot is still there) but I told him to just go out of complete frustration. The list goes on with Jeff's company and my suggestion is to never use them. Also, in my experience, they are VERY, VERY RUDE! Stay Away!
1771 36th St, Sacramento, CA 95816
Chris and Barrett worked on clearing my drains today and succeeded. They left everything very clean. Thank you
Sacramento, CA
This company stole some equipment from me after I loaned it to them since they did not own the equipment and the cost for the equipment was around $2,500 we're done other work with this company and thought that they were a good honest company but come to find out they're just a bunch of crooks I would not trust them in my house or around my house they have never once tried to repay me for my equipment or give my equipment back I hope people read this review and understand where I'm coming from if you do use them good luck and I hope they do not rip you off. By the way when they borrowed the equipment I had owned a plumbing company in Rancho Cordova. Just to keep in mind they used to be called Sutherland Plumbing why did they all of a sudden change their name because they were so honest and such a good and Reliable Plumbing Company that people should keep calling them probably not!!!!!
2688 Del Monte St, West Sacramento, CA 95691