Best Installation in Reno NV

I have had Eric, Big Bear Plumbing, do many plumbing projects for me. The latest being the installation of a tankless hot water heater. He has always provided excellent, timely service at a very reasonable price. I would give him more than 5 stars if possible!

Gavin was great! He installed the gas line for our gas range! Highly recommend him.

Pat and John always do a great job.

Great service

We have used AJ in the past and were pleased with the results. Now that he has his own company, he certainly does not disappoint! He is super professional, fair, honest, and flexible with his schedule. He is definitely the only plumber we will use! Highly recommend for business or home!

Fast and courteous service!!!

Bryan made a Plumbing visit today to check out our water heater, pipes, and toilets etc.
He found our water pressure was way high (100 psi). After going into our crawl space he found our old pressure gage no longer worked.
He replaced the gage. We now have a safe household water pressure of 50 psi. We are very happy with Bryan’s professional
approach to his work and Dehart’s excellent customer service!

I called a few times this morning as our water heater went out and Zephyr originally installed. The answering system was confusing and I got a voicemail each time. I decided to go in in person because I wasn’t sure I reached the correct extension.

They were pleasant enough in person but no one was on a phone and I didn’t quite understand why my call wouldn’t have been answered earlier, but decided it could have been bad timing. Nope. Just horrible customer service. Scheduled an appt and got a text regarding it. We had a lot of questions and it wasn’t efficient or helpful to text at that point. Requested a phone call multiple times and just got texts instead that didn’t answer the questions asked. The conversation was both useless and exhausting. We scheduled to have our water heater inspected/repaired or replaced by a competitor as a result.

The total phone call time with a competitor was about 5 minutes to have all of our questions answered. We spent an hour trying to get answers from Jessica at Zephyr via texts, without ever getting answers to the actual questions we were asking or the phone call we requested.

They are the best in town. Friendly, quick and they know what they are doing

Best plumbing company in town. From the office staff to the techs everyone was great. Highly recommend

Great Company! We are doing a laundry list of DIY projects and the team has done everything for us (relocated pipes, installed toilets, shower fixtures, sinks and drains). Tracy has been the best plumber I've met, asking great questions, making sure I know exactly what is going on and keeping the process moving forward.

SCAMMER, LOOK THEM UP

They were prompt to come out for a ceiling leak in a bathroom. The tech was polite and had booties to protect the floor. A manifold was leaking and water was coming out of the light fixture. The service call was 59.$ if the did repairs it would be deducted from the work done. The estimated cost of repairs was $695. I was taken back at the price. I decided to call my insurance company to determine if that would be a better route. Well insurance does not cover the cause of personal property damage. So out of pocket for the manifold repair. Same tech was back within an hour and another hour the leak was repaired.
They are not the least expensive but in an emergency one has to do what they must do.

Roxy was my first experience with a gal plumber. She was extremely pleasant and efficient. She replaced a toilet, installed a new garbage disposal and fixed a leaking faucet --- all within a 3 hour time frame. I couldn't be more impressed by her knowledge of the different products available, as well as her commitment to getting the job done. I would definitely recommend!