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Zephyr Plumbing

Zephyr Plumbing


Reno NV

SERVICES


Reviews


Kortni Wong
Kortni Wong
2 months ago
I called a few times this morning as our water heater went out and Zephyr originally installed. The answering system was confusing and I got a voicemail each time. I decided to go in in person because I wasn’t sure I reached the correct extension.

They were pleasant enough in person but no one was on a phone and I didn’t quite understand why my call wouldn’t have been answered earlier, but decided it could have been bad timing. Nope. Just horrible customer service. Scheduled an appt and got a text regarding it. We had a lot of questions and it wasn’t efficient or helpful to text at that point. Requested a phone call multiple times and just got texts instead that didn’t answer the questions asked. The conversation was both useless and exhausting. We scheduled to have our water heater inspected/repaired or replaced by a competitor as a result.

The total phone call time with a competitor was about 5 minutes to have all of our questions answered. We spent an hour trying to get answers from Jessica at Zephyr via texts, without ever getting answers to the actual questions we were asking or the phone call we requested.

Tamara Contreras
Tamara Contreras
a year ago

Crystal Pearch
Crystal Pearch
3 years ago

Andy Lemus
Andy Lemus
2 years ago

Phat King
Phat King
2 years ago

jose sanchez
jose sanchez
4 years ago
Nice location, with good customer service.

PC.Mac.Handyman
PC.Mac.Handyman
4 years ago

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Hours


Sunday Closed

Monday 7AM–4PM

Tuesday 7AM–4PM

Wednesday 7AM–4PM

Thursday 7AM–4PM

Friday 7AM–4PM

Saturday Closed

Location


Manager


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