Best Water Heater Installation in Reno NV

Great experience with Van Allen plumbing. Water heater broke on a Sunday and by Tuesday new one installed and this while working with the home insurance company which can take a few business days to sort out. Roman and Martin outstanding customer service. Will definitely hire again.

We had a great experience with Royal Service Plumbing. Marcus was every bit of wonderful! He showed up on time and fixed our leak/valve perfectly. Most importantly, he was kind, professional, honest, and highly skilled. Top notch customer service and attention to detail.

The office staff at Paul’s are always pleasant to speak with and the technicians are efficient at diagnosing issues and repairs. I appreciate the quality work Paul’s Heating and Air Conditioning provides.

I called a few plumbers who never responded to have a Moen Water Shut Off valve and a PRV valve replaced & installed. Brix Plumbing not only responded quickly but were able to fit me in as I was going out of town. Their work is professional, clean and they were informative about the system and what they did. I highly recommend this company if you are looking for quality work.

Best commercial plumbing contractor in town

Best service, professional, quick, responsive and AFFORDABLE! Highly recommend!!!

They were very nice to work with, good communication and I really enjoyed the works who came out. Both very friendly and helpful.

Marcus Alvarez is so professional and helpful. Answered all my questions and was reassuring of cost, friendly and courteous! Definitely recommend to anyone!

Mr Baustain was very knowledgeable and professional. He came on time and fixed the problem I was having. Thank you so much.

Extremely unprofessional, late, will never recommend this company to anyone. 3 day job took 3 weeks. Extremely unorganized. Do not use this company.

Really professional

My wife called and talked to Bruce , and then when it came time for the work to be done Tim handled the repairs . it was an easy and professional experience from start to finish , these guys do great work and at an affordable price . Totally recommend them for sure

Had several problems repaired. They were fast and did a great job.

They were contracted by our home warranty to fix a leak on a pipe coming from our water heater. Their guy fixed the leak, but then said our water heater is now broken (it's only a few years old), left us with no hot water, then apparently quit his job that night. Now we have been without water for 2 days and their office won't schedule our install until next Tuesday, leaving us with no water for almost a week. Their dispatch, Yanessa says she can send a guy out over the weekend but it will cost us time and a half out of pocket. Really rude like we are the problem. We had a leak and after your guy comes out, it's turned into no water for us. Supremely unreliable, Supremely unprofessional, and Supremely dissatisfied.

Very unprofessional technician and service provided by this company. My wife and I (no prior experience with plumbing) had installed a new kitchen sink in my mother's house and called NDI to inspect our handiwork and fix some leaks we couldn't figure out. The technician comes, fixes a few problems, and everything appears to be OK once he tests it. However, about half an hour after he leaves, one of the connections starts leaking again. I called the company back to inform them, and they said they had to rebill me to come out there and look at it again. The technician tells me that I had one incorrectly sized part (hat gasket) that came with my sink that he had noticed, and then he told me to go buy it at Lowe's and fix this issue myself. He said it would be cheaper than having them come out there again. He added that he had installed that wrong part that my sink came with because he didn't have the right sized gasket in his service vehicle, and that when he noticed there weren't any leaks, he thought he had (and I do quote) gotten lucky and made it work despite his using the wrong part.

I'm thinking - I just paid you for one hour's worth of labor so you could knowingly jam wrong parts into my sink and tell ME to go fix the problem myself? Despite the aggravation, I go ahead and purchase the part, install it ... and the sink still leaks. My mother is irate and calls NDI.

Next day, NDI (same technician) comes out there again once my mother complains to them. The tech inspects his work and now concludes that the sink is actually missing ANOTHER part (cardboard gasket) that he had not told me about either in person or over the phone. Interestingly, he also does not have this new part. He says he can fix it all, but again, NDI would have to bill us for labor. Having seen NDI's lack of professionalism and integrity, my mom and I opted not to take this route.

My recommendation: Do NOT use this company. From my experience, they do not appear to address customer concerns satisfactorily and seek to blame you (likely the less experienced and/or non-professional plumber, in most cases) for their negligence and mistakes. I would not have written this negative review had they gone back and fixed their mistake in good faith, but sadly, they did not take this honest route.

RHP installed a new water heater in our home. They made the process seamless from start to finish. We found RHP to be professional and very responsive to our needs. They went above and beyond to take care of us. Adam was wonderful as well as all of their technicians. Would definitely recommend for any project!