Best Plumbing Services Residential Plumbing Commercial Plumbing in Reno NV

We learned that our water heater was leaking wihle out of town on an extended vacation. Tracy was able to give us a quote over the phone for the new water heater (which other plumbing businesses wouldn't do without a visit). Tracy met my nephew at the house on time, installed the new water heater, and gave us a detailed account of how the installation went over the phone. This is our second time using Ira Hansen and Sons Plumbing, both experiences were exceptional. Thanks Tracy!

Extremely unprofessional, late, will never recommend this company to anyone. 3 day job took 3 weeks. Extremely unorganized. Do not use this company.

Very unprofessional technician and service provided by this company. My wife and I (no prior experience with plumbing) had installed a new kitchen sink in my mother's house and called NDI to inspect our handiwork and fix some leaks we couldn't figure out. The technician comes, fixes a few problems, and everything appears to be OK once he tests it. However, about half an hour after he leaves, one of the connections starts leaking again. I called the company back to inform them, and they said they had to rebill me to come out there and look at it again. The technician tells me that I had one incorrectly sized part (hat gasket) that came with my sink that he had noticed, and then he told me to go buy it at Lowe's and fix this issue myself. He said it would be cheaper than having them come out there again. He added that he had installed that wrong part that my sink came with because he didn't have the right sized gasket in his service vehicle, and that when he noticed there weren't any leaks, he thought he had (and I do quote) gotten lucky and made it work despite his using the wrong part.

I'm thinking - I just paid you for one hour's worth of labor so you could knowingly jam wrong parts into my sink and tell ME to go fix the problem myself? Despite the aggravation, I go ahead and purchase the part, install it ... and the sink still leaks. My mother is irate and calls NDI.

Next day, NDI (same technician) comes out there again once my mother complains to them. The tech inspects his work and now concludes that the sink is actually missing ANOTHER part (cardboard gasket) that he had not told me about either in person or over the phone. Interestingly, he also does not have this new part. He says he can fix it all, but again, NDI would have to bill us for labor. Having seen NDI's lack of professionalism and integrity, my mom and I opted not to take this route.

My recommendation: Do NOT use this company. From my experience, they do not appear to address customer concerns satisfactorily and seek to blame you (likely the less experienced and/or non-professional plumber, in most cases) for their negligence and mistakes. I would not have written this negative review had they gone back and fixed their mistake in good faith, but sadly, they did not take this honest route.

Very accommodating in terms of arrival times and work schedules. Worked with us on placing the AC unit so as to minimize overlap on the walkway. They answered all our questions and were very courteous throughout the two days of the project.

We contacted Weston Plumbing on the morning of September 5, 2017, which was our first day of School at the Tahoe Truckee School of Music!.
We had a clogged toilet which I had tried to fix myself with no luck.
Weston Plumbing got down there before our first student arrived that afternoon and quickly & completely solved the problem, much to our relief. Thank you so much! - Ben Martin, Director Tahoe Truckee School of Music

A few years ago they installed a brand new water heater inside our home. The crew did an excellent job, they were quick and efficient, and we haven't had a single issue since. They were on time and very professional. I highly recommend S&S Mechanical.

Shane was professional in knowledge and manners.He not only knew his job very well but communication skills was outstanding also.Im sure I’ll be needing a plumber in near future and I’ll be calling for Shane .110 percent in all areas of job performance

They were contracted by our home warranty to fix a leak on a pipe coming from our water heater. Their guy fixed the leak, but then said our water heater is now broken (it's only a few years old), left us with no hot water, then apparently quit his job that night. Now we have been without water for 2 days and their office won't schedule our install until next Tuesday, leaving us with no water for almost a week. Their dispatch, Yanessa says she can send a guy out over the weekend but it will cost us time and a half out of pocket. Really rude like we are the problem. We had a leak and after your guy comes out, it's turned into no water for us. Supremely unreliable, Supremely unprofessional, and Supremely dissatisfied.

David is our guy over here he has been great for us and we appreciate him. ask for David for your plumbing needs

Spoke on the phone for less than 30 seconds and refused service before even saying what in regards to. Very rude and unprofessional, do not recommend doing business with this company.

RESPONSE TO OWNER: My call was not a solicitation call sir. I was in the middle of my sentence to request your service before you cut me off. Please do not lie to your potential future customers as they deserve to know your unprofessionalism. I will however oblige with your request and not recommend your company nor call for your service again, thank you.

Fast and friendly plumbers

This was our second time using The Rooter Bee. Our experience was just as good as the first. When you have a major sewer problem it's so nice to have such a knowledgable and experienced plumber. AJ was very responsive to all of our questions and the estimate was spot on. We really appreciated such good customer service. Definitely recommend!

NHC plumbing is a fantastic Reno plumbing company. They do an amazing job and are genuine professionals. I went through several competitor quotes for my water-heater install and no company had the same professionalism, knowledge and skill as NHC plumbing for an incredible price. These guys know their stuff and are experts and as result the job gets done much quicker and you save on your bill. Truly fantastic experience and would recommend them as your go-to Reno plumber.

Nice location, with good customer service.

Best is the best! Joe, the owner and his team are very knowledgeable. They get the job done right the 1st time. Putting every effort into the smallest detail. We will only use Best Plumbing & Heating from now on after a HORRIFIC experience with another local company. Joe is very kind and has gone out of his way for us. He is a local, family business who cares about this community. Highly recommend!! Thank you Joe & team!