Best Routine Plumbing Maintenance in Raleigh NC

Excellent and professional service. In less than 24 hours after my AC failed, Sean had it back up and running.

Did a really nice job. Rcommended for anyone with a plumbing issue .

Fred was very helpful and professional. He didn’t leave until the job was done right, even spending an extended amount of time to find the correct part to complete the job. The team did a great job communicating which is a huge plus for me when dealing with vendors and service providers. I would recommend this business to anyone.

The positives:
- Plumber was on time.
- The call center employee was courteous and professional.
- The plumber was responsive when I called him with a question.
- The plumber wore shoe coverings and PPE.

The not-so-positives:.
- We were quoted $706 for a toilet replacement when it's likely a broken flush handle and wax seal that is in need of repair. When I called for a breakdown of labor costs, I was told that it's not possible to break down the charges. $557 in labor for a $149 toilet is steep. I am not opposed to replacing the toilet, but I am not comfortable spending that much money without knowing what specifically the charges cover.
- The technician would not technically explain the needed repairs to me. I'm sure it's because he thinks I don't know anything about plumbing. He referred to the toilet repairs needed as special parts vs. what the actual parts are called.

We chose this company because the reviews seemed great. I am trying to decide whether it is worth replacing the whole toilet or having the repairs done, but in order to make an informed decision, I need a breakdown of the costs or at least a detailed explanation of what work is being performed. So far, they have not been willing to provide enough details regarding the work for my satisfaction. I went into this wanting to use Optimal and wasn't intending to shop around for different plumbers, but the experience has left me wondering if I should just eat the $49 service charge and go with another company for the repair. I do not enjoy feeling like the vendor does not want to answer basic questions.

Great response! Nice guy.

Mrs. Boykin was a pleasure to talk with over the phone! Russell showed up on time. He completed all the multiple jobs professionally, quickly and reasonably.

Service guys were on time, very friendly, and very competent. Very pleased with the service from Raleigh Heating & Air.

I highly recommend Carolina Plumbing & Repair. They are honest and truly care about their customers. Their work is professional and they treat their customers with respect. Great people and quality service.

The team at Affordable Plumbing Call Us 1st, Inc. are true professionals. Whether you have a leaky faucet, need water line repairs or installation, look no further.

I needed a plumber after water leaked (flowed heavily) from a pipe behind a wall in my master bedroom. Lane Plumbing was the fourth company that I contacted to get estimates. After speaking with Jimmy for a minute, I knew that his company would get my business. His interchange with me was caring, professional, and respectful. His technicians arrived a couple of hours later. They, too, were professional and efficient. The men diagnosed and repaired the problem within two hours. Last, but not least, I felt the price was very reasonable.
Jerry was the lead technician. I did not get the name of the person working with him; but, that person was excellent as well.

I plan to use them for my future plumbing needs.

Good guys to work with

Chris did a fantastic job on repairing the flange and had our toilet operational within 30-40 minutes!

Rick got to the source of problems we didn't know were the cause of our problems and fixed them so that they looked good as new and functioned perfectly. Cleaned up after himself, leaving things better than he found them. Communicated very well and met all of his promises.