Best Residential Plumbing Contractor in Raleigh NC

Daniel Brothers did an INCREDIBLE job on our home remodel project and my family & I could not be more pleased. Our house needed A TON of work and we had no idea where to start but Bryce was able to help bring our vision to reality!! These guys are true masters of their craft and the quality of their work is remarkable; Everyone that comes into our home is blown away. Their honestly, respectfulness and workmanship have won a customer for life. Thanks again to everyone at DB who helped make our house into a home and we are looking forward to our next project!!

I recently relocated to Raleigh and had some work done on the house that required the carpenters to remove the toilet to lay down a wood floor. It was obvious that the wax seal had deteriorated and needed to be replaced. I researched plumbers on YELP and found that CK Plumbing had excellent reviews. I called to make an appointment and everyone I dealt with was helpful and friendly. Sean and his coworker showed up at my house on schedule, re-placed the wax ring and re-seated the toilet. The charge was what was quoted. I won't hesitate to call them again for more work, or when I redo my bathroom.

I highly recommend Plumbing Services of Raleigh! David goes out of his way to always provide the highest quality of work at phenomenal rates. My wife and I were remodeling our home and David completed several projects at our house which included moving our kitchen sink, capping off a water line, installing a new bathtub, and installing a bathroom vanity. In addition there was a large noise of rattling pipes in our home whenever we used the washing machine or outdoor hoses. He was able to tell us the problem within seconds and fix it at a low cost. David was always willing to answer any questions that I had and educate me when I asked. I will always use Plumbing Services of Raleigh!

The tank in our hot water heater started to leak this morning and with CK's Plumbing & Backflow's help we had a new water heater within a few hours. Juan took the time to answer all of my questions and made the whole experience go as smoothly as these types of things can. Thank you!

Serviced propane emergency power generator

Great service!!

Beyu Caffe

Metro Rooter Plumbing Cary is unmatched in drain cleaning. Their thorough approach ensures a clean and efficient plumbing system

I have used Raleigh Heating and Air since I moved in five years ago. Shawn has helped out on a few different maintenance calls. He is always extremely polite and professional, and always takes the time to explain what’s going on and why, and even points out things beyond the scope of the problem that are helpful that I haven’t noticed. I appreciate it and highly recommend.

Rest Assured was wonderful to work with. We recently purchased a 1960s home which required some updates, repairs and a new water heater. Rakeem was far more personable than any of the other quotes we had received. He talked us through the whole process, the updates being made and even gave some instruction on maintenance that was outside of the items he had directly worked on. He seems to really care about his work.

Bradley and Brantley were on time and very professional. Communicated work schedule to master bath flip.

Very timely response. John Gehringer did a great job of unclogging the bathtub drain as well as checking sinks and toilets to verify whether a single or multiple source issue. He was very polite and explained the equipment he used. This was my first time using Rooter & Sons and was able to schedule quickly. I will be calling on them for any future plumbing needs and readily recommend them.
Les Harrison

We bought a home and hired CK's to remove all poly pipe and replace with pex prior to us moving in.

Background/Who I am
I worked in the construction industry for 10 years and went to school for carpentry for 3 years. Am I plumber, nope, that is why I hired them. I am however familiar with the construction business and understand how difficult it can be to make sure your crew does a good job and keeps your client happy. I was a concrete foreman for 4 of those years.

Synopsis/recommendation
1. The crew left trash all over the place both outside and in a closet upstairs (see photos, but not a deal breaker for me)
2. The crew didn't put the insulation in the crawl space back after removing it to work. (see photos, but again not a deal breaker)
3. Our contract states that they were suppose to replace the tub faucets with new ones. They did not arrive with a roman faucet so I had to purchase it day of and then was told it would be additional cost of $350 to install it. Here is where our problems began. Not only was the replacement faucet itself suppose to be included in the estimate, but the labor was as well. I was frustrated, but not in the mood to argue with the crew over this. Ultimately, I realized the foreman and myself could resolve this issue after the install.

The turning point/deal breakers
The crew returned to clean up their trash and replace the insulation. The foreman met me an hour or so before his crew came back to clean up and apologize. 'No harm, no foul,' I said; 'I get it; it was late they probably wanted to get home, no worries.' When the foreman arrived, I just began to put a coat of finish on the hardwood floors that I was refinishing prior to us moving in. I specifically told him that 'I was putting this coat on and leaving so tell his guys not to worry about the drywall upstairs; I'll take care of it.'

4. His crew arrived and cleaned the trash up outside. They rang my Ring video doorbell. I did not answer because I was driving back to our rental home. I apparently left the garage door open. CK's crew entered my home without my permission, with no one there and took four steps onto my still drying finish and ruined it. (See photos, this was a deal breaker for me).
5. I spoke to the foreman; he came out and looked at the boot prints in the floor's finish. At first, he apologized and said he wanted to make it right. He asked how much it would be to redo the floors. That's a tough question because I did them so it isn't like I could tell him well we paid x. I told him for me to rerent the machines, pay for the sandpaper, and get another gallon of finish it would cost me $600-800. My time though isn't figured into this. It would take me at least 2-3 days to remove the finish and re-finish them again. Days I did not have. For my time and inconvenience, I didn't really have a reasonable answer to how much. Up until this point they were reasonable so I said, why don't you talk to the owner and ask him what he thinks is reasonable.
6. The crew cut swiss holes everywhere in the house and I understand they needed to cut holes but look at the extra work that was added. (see photos)

Ultimately, the Foreman came back and said the owner was willing to take off $800, but ONLY AFTER THEY CHARGED ME AN ADDITIONAL $350/ faucet install. Essentially, the owner of CK credited us $450. At this point, the story had changed and the foreman began to question whether his guys were the ones who stepped on the floor. My wife, gotta love her, pointed out that her 5' 6 husband does not wear a men's size 14 boot IT WAS 100% CK.

I've called and attempted to reason with them. They stopped returning my calls and sent the bill.

Where we are now, I've paid the bill and am handing this to my lawyer. I hoped prior to filing my lawsuit the company might read this review and reach out to resolve this dispute outside of court,

6. As I began to patch the drywall, I found abandon poly pipes that were to be removed (see photos).
7. One hose fixture is broke and the other one is leaking (see photos).

Kevin has always done great work for me.

I was trying to find someone to fix my problem and I found this company from the website. I am unsatisfied with the service.
(1) The appointment was from 11am to 1pm (technician (Andy) will come any time around this time range). But he does not show up until almost 3pm. We were waiting him and can not go anywhere (we got plans)
(2) He worked like 30min with his simple tools but it didn't work well and he gave up. So, the problem remains unsolved and he is charging us 100 usd for not even fixing the issue and told us it will be 400 usd if its fixed. I do not really understand how things work here since there is an hour rate and 400 usd if fixed within 30min? Also, what if second time someone else come from the company and still can't fix it and will we get charged for another 100 or 200 usd again as diagnostic fee?. I was asking the technician and decided to ask the company how things work and at this time I didn't say I won't pay him. But he lost patience and just left while I was calling the company and he told my wife I will never see you again.
(3) After he left, my wife called this company asked how things should work and asked if we can talk face to face since talk through the phone can cause some misunderstands. But they denied it and their attitude was awful. Their voice sounds being annoyed by our questions and I have to speak for my wife because my wife is not capable of handling their attitude.

All in all, I understand there might be some misunderstands here like some company simply sent people to your place and charge you hourly without any pre-inspection just for giving quicker service. But what I can not really withstand is the technician's bad attitude, not being on time and also the people in the phone sound so annoyed.

Follow up: They said send someone come my home to do a free estimate today around 1pm to 5pm but no one shows up at all.

Replaced 2 cut off value and replaced pipe that leaked

Called and received same day sevice. Reached out to many other companies and NC Plumbing Pros seemed to have the best head on their shoulders. Technicans were knowledgeable, polite and got straight to work. Will definitely be using them in the future when needed.

I ask for a quote on installing a water softener they told me they charge 1100 to 1500 dollars on an install that would take an hour. Normally I pay 400 to 500 dollars for this install. Be careful using this company