Best Residential Heating And Air in Raleigh NC

The technician was very prompt and gave me honest responses to my concerns.

What a great experience. They showed up on time and performed a lot more than expected. Just for a hot water heater flush they checked all of our fixtures to make sure we didn't have any leaks.

We also had A/C service. Explained what they were doing and what repairs were necessary. Answered all my questions and were extremely professional.

I will definitely use them again and recommend them.

Update: I used Your Service Professional again for a larger job. We were installing an outdoor kitchen and needed someone to do the gas and plumbing for the grill and sink. It was another great experience. They finished on time and went the extra mile to make sure it was done right. They kept us informed about when the water needed to be turned off, how long we would be without water and when it was back on. Great overall experience and I will continue to use them.

UPDATE: I am not happy with their work. I gave them one more chance. They are always running late. Have received no update. Good luck getting them to repair anything in a timely manner, they are always too busy. We are going elsewhere. Be very careful, the tech will always try to upcharge you saying that a fuse is worn. He is lying and they are cheap to replace but airmakers will try to charge you almost 200 bucks.

I have used this company for years. They are very reasonable and professional. I especially like the technician, Kevin Blasingim. It's a pleasure to work with him. I would highly recommend this company.

Matt was really great. Went above and beyond to diagnose the issue. He explained everything that needed to be done and quickly and expertly installed the part needed to complete the repair.

Fixed fireplace that wouldn’t light. Very courteous and helpful. Provided a variety of alternatives and estimates for future long term options.

Excellent service and quick response time to a minor repair on our toilet. Knowledgeable staff with fair pricing. Would highly recommend.

This company delayed 6 months in fixing my HVAC and promised a discount to convince us not to demand our deposit back during the inordinate delay. During installation, they then damaged our floors. I asked whether they were going to repair it or whether I needed to get a quote. I never got an answer to that question. Instead, they put me in collections for the full amount, ignoring the discount they had promised and the damage to the floors. Terrible.

i have worked with them for years..they nickel and dime you. i don't trust them at all.

I had a water leak from the inlet of my dishwasher. Rural Plumbing came out that day as requested. They were on time, professional, and got the job done right. They capped the line, because they didn't have the part to fix it, but came back a a later date with the part and did not charge for another service call. I would use them again and recommend to my neighbors.

Though it was later in the day, JD did a great job evaluating our 3 systems and gave us a great report

Both technicians were friendly fast accurate very knowledgeable on time and took care of the issue and explained the problem. I most definitely will be using this company again. Appreciate these two gentlemen Malcolm and Tramaine for coming and taking care of this work order. Sincerely Danielle

Sonny's Mechanical is #1 in our opinion. From our first call to Sonny's to our last good-bye to the technician, the situation was. very professional and customer satisfying.. Jason Lett was the technician and he was first class. He kept us informed of our situation and was very professional and knowledgeable. Hats off to Sonny's and Jason.

Great service! Fast response& great prices.

Went with another company that did not require an upfront service fee