Best Heating Needs in Raleigh NC

Two days before Christmas my garbage disposal and pipes under my sink just fell apart. Dustin was at my house within two hours and had a new garbage disposal installed, everything working, and even checked a few things for me as a courtesy, like my water heater and water pressure. I appreciated his prompt response, his courteous demeanor, and the fact that he got everything fixed in time for Christmas!

I did recent bathroom addition and hired Your Service Professionals to do the job. First, Kevin was the plumber they assigned and he was great. This guy is funny, courteous, can do everything. I am very satisfied with the workmanship. Second, Dawn is the main office person that I dealt with. She was also very courteous and kept me informed of all the activities. Overall experience with Your Service Professionals is great. I would definitely recommend this company to others.

Daniel M was the service technician. He arrived for my maintenance check within the appointed window after a notification that he was on the way. Daniel was thorough in inspecting my units and took pictures of his findings. He was patient in explaining options for resolution. Daniel was understanding and did not pressure. He left his business card telling me to call when I make a decision or if I have more questions.

I called Weathermaster today & spoke to Audrey at 1:00. She had a technician to me by 3:30. Felipe & Rudolpho we're very professional. My central air wasn't working. Felipe & Rudolpho diagnosed the issue & replaced the zoning board in the attic. Now I have air! The are a great team & an asset to Weathermaster! Very kind, professional, clean & wore masks!!! Great job!

Capefear installed the floor outlet for me. He did a great job installing. I recommend him for any electric work.

Immediate response to a water leak in bathroom. Quickly diagnosed the problem and replaced valves. very efficient and reasonably priced
would definitely use again

BE CAUTIOUS! I called Optimal Plumbing Solutions to replace a kitchen faucet (I purchased the faucet myself) and replace a shower faucet and confirm where the shower was leaking as I had a spot in my ceiling below. First, Ryan Smith was here for 4 hours and all he did was replace a kitchen faucet and two shut offs valves under my sink and charged me $550. He had zero urgency to do the work and stood around talking rather than got working. I thought it was pretty high priced, but had him go ahead and replace the kitchen faucet. Side note - I got a quote from another plumber who came the next day and they quoted at most $320 for the same work and it would have taken 1 1/2 hours. With my shower faucet leak, Ryan conveniently said that someone with Franco Restorations was showing up at my house any minute to drop off paperwork to him on something else and he would see if he could take a look at the leak. Franco just so happened to have a moisture meter on hand and offered to test out the leak issue to see where water was behind walls. Ryan said he thought the shower valve needed to be replaced. Franco’s assessment, which Ryan did NOT deny, was water was spraying one direction behind my shower insert and had now saturated the subfloor, went down the walls on the first floor and said we needed to call insurance company right away to file a claim and said they would help me do it right then so they could get rolling on demo and repairs. They said the tile floor would need to come up, the drywall and shower/tub replaced as well as the walls demo'd and replaced on the first floor below. I was hesitant and wanted more information. Ryan had no urgency or desire to stop the supposed spraying leak which was very odd to me. Instead he said I needed to call the insurance company first. That was very suspicious to me. Instead, I called a different plumbing company on an emergency basis to stop the supposed spraying leak. That plumber came out and said he saw no signs of that type of leak or water behind the walls or floor. However, to make sure since I was told something so differently by Optimal Plumbing and Franco Restorations, we had the new plumber cut holes in our ceiling and walls where Optimal/Franco claimed there was high levels of moisture and water behind them. It was absolutely completely DRY!!! NO WATER AT ALL in ANY locations they claimed!!! I had a small leak from the valve in the shower fixture that was a very light drip, but it had not caused any damage at all and no subfloor was saturated, no floor or walls needed to be demo'd and no water restoration company was needed. However, now because of Franco's false claims and false representations and Optimal Plumbing Solutions agreeing with them, we now have investigative holes in our ceiling and walls that we have to pay to fix. I do not trust this plumbing company at all - at worst they work with Franco to scam people or at best they are absolutely clueless at plumbing and how to investigate or address leaks.

Not sure what theses guys are doing, but when you install a new unit and need to have it serviced more than 3 times in the year, that seems to be an issue...

Now 12 months in and 4 service calls later they want to charge me over $100 to even look at it!!!!

And to add insult to injury they want me to pay for labor on any covered warranty items...

I absolutely do not recommend Newcomb and Company, they obviously do not know what they are doing

This company came out to correct acommode installation gone bad. Thank you for taking the time to correct the mess that was made by other company. 👏. Great job!

We are very pleased with the work of Plumbing Giant and the plumber they sent to our home. He was punctual, friendly, and knowledgeable in his approach. After inspecting our drain clearing issue, he was able to provide a solution quickly using only the equipment and spare part we needed.

Brandon and Mike did a great job quickly replacing my hot water heater! Quick and efficient!

I was very impressed with the courtesy and professionalism of Mandolin HVAC and Plumbing. From my initial contact with office staff to the final assessment/recommendation made by my technician Alexis, it was clear this business values their customer contact. I am a senior citizen and they listened and responded kindly to the frustrations of having a failed AC system. Not only was the issue resolved,, I felt my concern was their highest priority. I would highly recommend Mandolin to anyone. You cannot beat the service! 😀

This is the best place ever to get your HVAC work completed from. I had an emergency issue with my unit leaking in my ceiling. Ben came out and fixed it very quickly and explained the issue to me. I felt confident the issues were fixed properly and the price was amazing. They're not there cheapest but not the most expensive. Great quality and very reasonable. I recommend them to everyone.

Very professional service and very nice guy!
Recommended!

Went with another company that did not require an upfront service fee