Best Emergency Electrical Service in Raleigh NC

Daniel was on time, smile on his face and willing to explain so even I can understand! You can't go wrong! Customer service A+++

Daniel Brothers Inc. was a pleasure to work with. I called for a free inspection of my roof after the recent hailstorm. Bryce showed up and did a thorough assessment of our roof and explained in detail how the insurance process would go. He dealt with insurance and got our roof replaced and it looks great. Best of all we were able to have our roof that would have costed us over 10k to replace for only 1K insurance deductible. I referred them to neighbors also and they have had the same positive experience. Highly recommended this local, family-owned business!

Very pleased with Cape Fear, fast and friendly service. Would recommend!

We had an emergency with our heating system and they responded quickly. We were able to have our system repaired the next day. The technicians arrived close to the scheduled time, they were polite and professional, and they completed the service quickly. Highly recommend.this company.

The plumbing work Eric Grimes performed was actually pretty good, however the customer service provided by Eric and his manager Brian Wood was not. I paid $105 to Bolton in “diagnosis” fees 2 days before this plumbing work and I would think that was the purpose of the diagnosis and the results would have determined what needed to be done and the level of effort. I asked for a quote on the cost, and he said it would come in at $750 for the plumbing work for the entire job parts and labor. My wife had no idea until Eric came and asked for her credit card and she was not provided a receipt, even though she asked for one. He said it would be emailed to us. It took multiple requests over several days before I finally got a receipt and when I saw the invoice and amount charged on our credit card I was surprised at the total invoice in the amount of $1173.34, a 56% increase ($423) above what we had been quoted, with no explanation. I called and asked Eric for an explanation but he would not provide one, said I needed to talk to Brian Wood, the service manager. I asked him multiple times, and then he referred me to Brian Wood, and it took five days before you finally got back to me with an explanation. Brian stated I looked over the invoice and spoke with Eric and there was some work that was above standard. They had to run new water lines to facilitate the install which required an additional man and material to get it done. With that being said I do feel like the charges are in line with the work performed. I felt strongly that I should have been entitled to a full refund of the $423. Brian did refund $110, but I still feel strongly that the increased level of effort and cost should have been discussed during the diagnosis phase which we paid $105 for, and discussed with me and my wife on site, and the charges explained. This is why I believe that a full refund of the remaining overcharge of $413 is still appropriate. We have been Bolton customers for over 25 years and we have never been dissatisfied as we have with this incident.

Update on this review as of 07/16/2020: I am pleased to report that I received my refund check today in the mail as authorized by Will Bolton, owner. I want to thank him for handling my customer service complaint responsibly and professionally, and I appreciate getting the refund. I am totally satisfied with the outcome, and this matter is now closed. Thanks again. Bill.

BIll Wade

Linwood came out afterhours to check my plumbing after an extremely high water bill. He was a delight to have in my home and did a great job. My dog was super sad to see him go.

My tech Andrew Williams was very professional and knowledgeable making the repair process quick and painless.

Michael installed two new toilets for me today. Great job! Also put in a garbage disposal. He went the extra mile to make sure there were no leaks. He had a positive outlook so it was a pleasure having him do my installations.

I have work with this company for a long time, most recently at Stonesthrow apartments. I have found them to be prompt and precise with fair pricing. They are very knowledgeable and do a great job of explaining HVAC work in layman's terms. I will continue to work with them into the future

Steve is a good plumber good people been knowing him for to long good worker.