Best Cooling Heating Repair in Raleigh NC

What a great experience. They showed up on time and performed a lot more than expected. Just for a hot water heater flush they checked all of our fixtures to make sure we didn't have any leaks.

We also had A/C service. Explained what they were doing and what repairs were necessary. Answered all my questions and were extremely professional.

I will definitely use them again and recommend them.

Update: I used Your Service Professional again for a larger job. We were installing an outdoor kitchen and needed someone to do the gas and plumbing for the grill and sink. It was another great experience. They finished on time and went the extra mile to make sure it was done right. They kept us informed about when the water needed to be turned off, how long we would be without water and when it was back on. Great overall experience and I will continue to use them.

This company installed my heat pump years ago and did a good job with a competitively bid job. I've had repairs done over the years by them and others. I had them do a service visit for a repair today. They charged me $197.77 for a heat pump contactor. I just found the identical OEM contactor that was replaced on the web for $22.99 on Amazon. The repair also charged $79 for an hour of labor. Now I don't begrudge someone a fair profit for parts nor a reasonable service wage for skilled labor, but excessive is excessive. You can't mark up a repair part 8.7X and still charge a hefty labor fee. I wont be going back to this company for repairs.

This was a plumbing service call regarding the repair or replacement of several toilets. Brandon was very friendly and helpful. He was also very patient with me, as I asked many questions.

Conor was a great technician. He went above and beyond to diagnose my plumbing problems and worked with me to fix the issues. Very polite and friendly. Highly recommend.

Working with Mark was a pleasure. He provided very detailed information about the issues and outlined resolution options very well. It is very nice to work with someone who cares about the service being provided.

My home had problems with low water pressure. Fred Puryear was very friendly and knowledgeable. He fixed my water pressure problem promptly. He explained to me the problem and gave me a few option on what I can do going forward. I would most definitely call them back because Fred did a great job!

excellent service .. fast. knowledgeable. did 3 toilets in under 3 hours.
replaced all working parts in each tank.

Top notch service from the team at Newcomb and Company!

Easy to make an appt and soon!

Very nice & friendly

Dave came out on a Sunday evening. He took his time, explained what we needed, gave us options if we wanted to wait until the next day to install a tankless, or hybrid unit.

Ultimately we chose to go with a tank replacement as it could be done immediately. Thanks for the great, quick service.

I wish I could give this company 0 stars because we’ve literally been without AIR FOR ABOUT A WEEK NOW waiting on someone to still come and fix it . Everytime we call all they continue to say is we’re still on the schedule for the day but no one ever shows , the least they could do is call us and be like hey we won’t be able to come out today as scheduled but they don’t even do that . I would not recommend this company to anyone please save your money

I had been having a very difficult time with HVAC contractors making band aid repairs every year or so to the HVAC system in my home. I answered a small ad that Sonny's had placed in the Virginian Pilot classifieds and ultimately purchased a brand new heat pump and air handler from them in 2012.

My entire system has worked perfectly from day 1 and kept me warm through the brutal winter of 2015. I have no complaints; Sonny's was (and still is) honest, fair, and their prices are reasonable.

I have Sonny's maintain my system and their servicemen are timely, courteous, and clean.

Steve is a good plumber good people been knowing him for to long good worker.

Went with another company that did not require an upfront service fee