Best Repair And Maintenance in Raleigh NC

Keith is straight forward. He gave quotes that were itemized and the bill was for amount he quoted. I would recommend and hire him again.

We called PK plumbing because our disposal was leaking. Edwin came out first thing the next morning and he was so nice, honest, and explained things easily for us to understand. While he was here we had him look at some other things we were concerned about. So glad we did too! The bill ended up being a lot more than just the disposal (obviously!) because of the other things we asked him to look at but it turns out we had some serious issues! He was able to quickly fix everything. We trusted everything he had to say too, so we never once felt taken advantage of or being cheated of anything. I’d recommend them 100 times!! And they give a teacher discount!!

After our air conditioner went out, we called Raleigh Heating & Air and they were available that day to come out. They were helpful on the phone making sure I had the unit turned off before they arrived, and then they were even more helpful when they arrived. Dave explained everything he did and showed me what to look for so if the problem were to ever happen again I'd know how to fix it myself. I'd definitely recommend them!

Definitely knows plumbing. Quickly assessed the problem and had it completed within a few minutes. Also follow up emails to see if all is still good. Pleasure to work with

Purchased 2 new toilets from hardware store, they were the best and highest recommended by a former plumber that worked in the store. We knew the brand, asked if they would fit in any space, was told YES. They were delivered. The plumber that was doing the work hired by the flooring company installing our new floors installed the first one. He came out saying, I've never seen a toilet like this and I don't know how to install, you need to hire a plumber. We got Benjamin with ARC Plumbing to come out late the same day. He take a look and says it looks to be installed correctly, flushed and water went everywhere from the bottom of the tank....it was a defective seal. REPLACED the defective seal, ALL WAS GOOD! When the floors were finished being installed, Benjamin comes back to install the 2nd toilet....unboxed all ready to install and the plumbing in the floor and the size of the toilet was incorrect and toilet seat was cracked...WHAT else can go wrong. We asked Benjamin if his company sold toilets we were tired of dealing with the toilets and just needed the right one that would fit and operate like the ones we purchased. Benjamin SAVED US AGAIN, next day he delivered a new toilet, installed with NO PROBLEMS. Lesson learned, just buy your toilet from the plumber, if something goes wrong they will take care of it or replace it. Now we have to somehow get the unusable toilet back to the store.
Thank you Benjamin for kindness and patience with us and ARC Plumbing for caring about your customers. My go to plumber from here forward and will be recommending to all my clients as a homeowner and Realtor!

Very poor telephone manners. I called with a business matter and the lady that answered was very short and rude and hung up on me twice. Not professional at all. I suggest they change the person who is the first contact with the public. She is not suited for that job.

The technician was on time, pleasant to work with and cleaned up after the installation. Also was able to schedule in a timely manner. All good things.

Michael essentially did his job well and I was pleased with the job

The guys were great, showed up on time and cleaned up after themselves.

We had an emergency plumbing issue in our home, and we reached out to Plumbing Giant for help. We were very happy with the service that they provided - the plumber arrived early and was friendly, informative and competent. He was able to quickly assess the problem, which was a clogged drain, and he had the necessary equipment and spare parts.

My well pump stopped working. I actually have a home warranty contract, but they said they didn’t have any contractors in my area to fix a pump. Finally, after complaining about paying for a service and not getting it, they found one to come out in 10 days. Seriously, try not having a shower or being able to flush your toilet for 10 days! (First American Home Warranty if you’re wondering). I tried contacting some plumbers but for some reason got no call backs. When I called Affordable Plumbing I got someone right away and gave my information. Eddie called me back and set up an appointment and was there when he said he would be. Unfortunately,
my system was set up differently than most apparently, and he said he would be back that evening or the next day. He came back that evening and installed the new upgraded system that I had requested in in a short time . Now I have better water pressure and a much quieter pump. I would use this company again.

Wayne # 3112

Mr. Wayne did an exemplary job, he took the time to explain what was wrong and talked me through the fixing process. He definitely went above and beyond your average plumber.

Alan Was great I was having an issue trying to install a New light Fixture in my Master closet. Well I called and he heard about the problem and then Diagnosed that the wiring was not done right from the Contractor and instructed me what I need to purchase from the Home improvement Store to have to proper stuff for install and then he came the next Day and fixed the problem installed a new light fixture and even told me how to fix a Wobbly Ceiling Fan. Alan Rock We will definitely call him for anything I can't fix at my house.

We are very pleased with the work of Plumbing Giant and the plumber they sent to our home. He was punctual, friendly, and knowledgeable in his approach. After inspecting our drain clearing issue, he was able to provide a solution quickly using only the equipment and spare part we needed.

I thought my water heater wasn't functioning properly but the problem was HVAC related. Matthew was honest enough to tell me that the water heater was still in pretty good condition. He mentioned that the expansion tank was full but unlike other businesses he didn't try to push me to replace. I went ahead and replaced it anyway. Thank you so much for being honest and the great service!

I wouldn't call anyone else for plumbing services. Sean has been out to our house twice and not only was the work done well and at a fair price, but he was extremely professional, nice, and polite. I feel fortunate that we have a plumber that we can trust and that is there when we need him! I recommend Legacy Plumbing to all of our friends and family.

Very fast, knowledgeable, and reasonable. They are now my plumber.

North Raleigh Plumbing installed a water heater for us on September 2022. The water heater is still under warranty for labor and parts, but when we called them to fix it, they said they did not have time to take this job. Absolutely the worst customer service and unprofessional attitude. BEWARE, they will not stand by their installation.