Best Plumbing And Drain in Raleigh NC

Noticed a wet spot in the front yard and thought might be a water leak. Called Roto Rooter who typically does all my plumbing work. Plumber came out, determined that the main water line was leaking and tried to determine exactly where. After several hours, couldn't find exact spot and recommended installing a new line (old line was 35+ years old). Without charging for initial determination, obtained city permits and came back the next work day, dug trench and installed new line, and after city inspection, refilled trench and put yard back in order. Roto Rooter did an excellent job, stayed on schedule and final cost was exactly as estimated. Would recommend highly.

I want to say thank you for the outstanding service your people have provided. I needed a plumber ASAP as my watervwas turned off due to a leak in the main line coming in to a fitting under my kitchen sink, Your Master Plumber Roy Sanders and his partner provided outstanding service. He was very courteous, polite, explained completly the repairs and proceeded to complete them in a timely fashion.
We are in a Del Webb Senior Community of over 1,250 homes and our Veterens Group, who helps the community by performing very simple tasks for donations to them, is recommending your company for services if needed.
I am extremely thankful for the services that your completed for me and will not hesitate to request your services in the future.

Nice professional guy who showed up promptly in time of a plumbing emergency. Will definitely use them again!

I've been a customer for decades, the company has certainly has had it ups and downs, I believe they are headed back up if they keep service representatives like Curtis. I feel like I actually learned something and got an excellent maintenance call as well. Curtis answered all my questions and helped me understand what to look for with future calls.
A company is only as good as their service folks so hopefully they will realize that and keep good folks on board.

Great plumber, proficient and very polite. Explained everything before performing the work and left the work areas very clean. Highly recommend.

My toilet was cracked and I needed to get it replaced. They found me a great new model and installed it for me. They worked around my busy schedule and installed it in no time.

I was trying to find someone to fix my problem and I found this company from the website. I am unsatisfied with the service.
(1) The appointment was from 11am to 1pm (technician (Andy) will come any time around this time range). But he does not show up until almost 3pm. We were waiting him and can not go anywhere (we got plans)
(2) He worked like 30min with his simple tools but it didn't work well and he gave up. So, the problem remains unsolved and he is charging us 100 usd for not even fixing the issue and told us it will be 400 usd if its fixed. I do not really understand how things work here since there is an hour rate and 400 usd if fixed within 30min? Also, what if second time someone else come from the company and still can't fix it and will we get charged for another 100 or 200 usd again as diagnostic fee?. I was asking the technician and decided to ask the company how things work and at this time I didn't say I won't pay him. But he lost patience and just left while I was calling the company and he told my wife I will never see you again.
(3) After he left, my wife called this company asked how things should work and asked if we can talk face to face since talk through the phone can cause some misunderstands. But they denied it and their attitude was awful. Their voice sounds being annoyed by our questions and I have to speak for my wife because my wife is not capable of handling their attitude.

All in all, I understand there might be some misunderstands here like some company simply sent people to your place and charge you hourly without any pre-inspection just for giving quicker service. But what I can not really withstand is the technician's bad attitude, not being on time and also the people in the phone sound so annoyed.

Follow up: They said send someone come my home to do a free estimate today around 1pm to 5pm but no one shows up at all.

Do not use! I chose John Hutchins’ company because he seemed very knowledgeable and was priced reasonably. The project started off well enough to get the big draws, but then started dragging and dragging. It was like pulling teeth to get them to do work. Finally they just stopped showing up. I had another plumber come in to finish the job. The mistakes he had to correct from John’s guys have cost me thousands of dollars.

Awesome experience. On time, very professional, took the time to explain what was going on, went the extra mile to make sure we understood. Great service!

Used their service to replace my old electrical water heater with Hybrid water heater, they did not finish their job of connecting the electrical cables to new water heater as cables were short, they left saying that an electrician has to do the job, which they did not give an estimate before starting the job.
They did not use CPVC pipes, did not put the water heater on existing stand, and they were asking for more to add extra CPCV pipes that are required for my new water heater.
Basically i can tell they were very unprofessional, but they charge as other professionals do. DON'T HIRE THEM.

These guys were great; timely, professional, and good customer service. We had a water tank die on a Friday morning. Andrew came out by noon to assess it and by Monday morning there was a team there installing. Would highly recommend.

Mike with Citywide Plumbing has work with me on several plumbing projects at my home that range from repairing hose bib facets, installing gas line extensions to new gas oven to repairing faulty drain lines to Unclogging storm drain lines from downspouts at my home. There's never been an encounter that Citywide Plumbing has not been able to handle quickly, professionally and with a fair price. I would highly recommend Citywide Plumbing and Mike for all of your plumbing needs. I feel like I have a professional plumber on standby whenever I need something addressed and he's there immediately to take care of it. He's also a joy to get to know as a person.

Called on a Wednesday , had the issue resolved the very next morning. Very responsive and professional. I will call on them again if needed.

My two stop plumbing ordeal was repaired without a hitch! Keith and his brother did the initial work; while I awaited parts from the manufacturer, and Keith and his son (Cameron) finished the job. Keith was communicative, punctual, knowledgeable and a pleasure to work with. Pricing was fair, and the job was done superbly. I highly recommend this company. Thanks again, for a job well done.