Raleigh Plumbing & Heating, Inc.

Outstanding service, quick, efficient, professional, and reliable.

Jessica was very helpful getting me an appointment when we had issues installing a new shower

I finally found a reliable plumber. They are quick and reliable. I recommend them for any plumbing needs.

Raleigh Plumbing is the most responsive, knowledgeable and fairly priced plumbing company in Raleigh. There owner and team are friendly and very helpful. They always do exactly what they say they are going to do and more. Highly recommend them!!!

They are professional, and knowledge. Always my first call when I have a plumbing issue.

Called on a Wednesday , had the issue resolved the very next morning. Very responsive and professional. I will call on them again if needed.

Our experience with Raleigh Plumbing and Heating was very positive and we would recommend them to others. In my opinion, the quality of a company’s customer service is BY FAR the most important ingredient of the numerous factors that go into any company brand reputation, but especially with residential home services. Unfortunately, there are too many companies––that just don’t get it.

We had Raleigh Plumbing install a new hot water heater for our home. Their service manager, Dan is a real professional and communicated well to us through the process. Our onsite assigned technician, Eduardo was very courteous, safety conscious and detailed. And we ended up having a small issue after the installation, and Raleigh Plumbing was at our home within 30 mins of a phone call on a rainy Raleigh Friday night. They resolved the issue promptly. We would recommend Raleigh Plumbing to others looking for a professional, organized and service centric provider. Five Stars.

When I discovered our water heater was leaking I called a few different places. A friend had recommended Raleigh Plumbing. Immediately Dan talked me through my options and gave me honest opinions as to my next steps. Every step of the process was smooth and exceeded my expectations. I’m very satisfied and highly recommend them.

Friendly on the phone, and Eduardo was punctual and thorough.

New to the area when I had only been in my house for a couple of days, I had a water leak. After calling several plumbers and getting nowhere, I got in touch with Raleigh Plumbing. They sent someone over quickly and repaired the leak. They have become “my” plumbers and have done several things for me. Excellent response, attention to detail, and they do great work! Highly recommend!

I can't speak highly enough about Dan. He was super professional and helped me out with all my questions. He explained everything to me in detail and made sure I was taken care of. Thanks again Dan!

All around great experience! Will use again.

I'm not a competitor. I am just a small business owner with work done on my private residence.
If you need any plumbing or heating repairs at a personal residence, go elsewhere. Their customer service was extremely unprofessional, terrible follow up, and terrible diagnostics. There are many excellent companies out there. In my opinion, this one is one of the worst.
And if you see how few reviews they have... there is a reason for that. The only way to flush out bad reviews is to completely wipe out the site and start again. They must have done this recently and repetitively for how bad their service reviews are.

I had a terrific experience with Raleigh Plumbing & Heat, who recently replaced our leaking hot water heater with a Navien tankless water heater. From the initial visit, they gave us options, were available to discuss the best solution, and quickly outlined a plan.

This water heater replacement wasn't an easy project, but Dan and his team certainly made it easy for us. They handled everything from electrical to gas company to permitting, taking all the complications away. They communicated efficiently and clearly, explaining every step of the process.

I trust them, they've done an excellent job quickly and professionally. Highly recommend.

Very pleased with them. Have been using their services for 20 yrs

Richard was a professional and I enjoyed his work very much. Easy to talk to and we’ll informed

Today I thought it was all Lost of hope for My garden tub faucet but god is good and thank to Gary From Raleigh plumbing and heating it got fixed for a reasonable price...... please please check them out you won’t be disappointed GREAT JOB!!!!!

What an amazing experience! I highly recommend Raleigh heating and plumbing! Dan was excellent in addressing our needs. Eduardo was our service tech and he was over and beyond knowledgeable of our Navien tankless hot water unit! He had it repaired in no time! Thank you for the professionalism and integrity!

Clean, ontime, professional plumbing company.

Our dishwasher sprung a leak and the valve would not turn of our water. We called and received excellent customer service and professionalism throughout the entire process.

Thanks so much for your timely service.

The work was executed as was stated by the original estimate.

Not only do they do too notch work, they are friendly, work you in for an emergency, they come when they say, and are so friendly. Highly recommend!

Owner is 1st class and will ensure all work is done on time the way you want it. Best tradesman I have ever dealt with.

Main sewer line from house to street.

Raleigh Plumbing has been our go-to plumbing service for the past 20 years.Their technicians have the expertise needed to get the job done, and in every case they have been personable and efficient. They also take the time to explain the causes of issues, and how their resolutions solve the problems. I trust them with the needs of our home.

I have been a customer of Raleigh Plumbing for 25 years

Excellent service as usual!

Very pleased with their service. Dan was able to schedule the repair, which was not an emergency, for the next day. The service tech, Richard, called in advance to alert us to his anticipated arrival time. He was on time, efficient and courteous. Bethany took our payment over the phone and was very pleasant and professional. Many thanks to this team as we live out of state and were managing a repair for a hospitalized relative's home.

Excellent service! Great to have someone so professional and that takes pride in his work. Power vent hot water tank replaced and was extremely pleased with service. Can't say enough. HIGHLY recommend!

We continue to give Raleigh Plumbing the highest possible client recommendation. They are prompt, courteous and very fair. We have used them for 25 years for every possible plumbing need and they have never let us down.
The very best and flawless customer service.

First hour was quite pricey, but everything is lately. No complaints on the technician or service.

i had a plumbing problem. iI called Raleigh plumbing and heating they came out right away. As a matter of fact the owner came He was a gentleman and very professional THANKS GARY They made a special appointment to come and help me with my plumbing problem I HIGHLY RECOMMEND RALEIGH PLUMBING AND HEATING ANYDAY ALL DAY IF ANYONE NEEDS SERVICE

I used Raleigh Plumbing for my plumbing needs today. The service manager Dan was great. He diagnosed what he thought my issue appeared to be over the phone and was spot on. His technician came to my house and was very knowledgeable and had me fixed up in no time flat. Nice to deal with a company that clearly knows what they are doing. I will be recommending them to all my friends.

The service technician was very polite, prompt on time, and respectful of my home. I’m so happy with the installation!

The technician called before coming out and did a great job diagnosing the problem. It turned out to be a simple fix that was taken care of very quickly. Very satisfied with the whole experience.

I cannot say enough good things about their repair service for all the work they've done in and under my old house to get the plumbing updated and in good shape, including a couple emergency calls. And thank you Richard for being so patient and taking extra time to reroute some lines so nicely. Thank you so much.

Raleigh Plumbing is the best! I'd been searching for 3 weeks for an Hansa faucet cartridge for a bathroom sink that was leaking. Hansa stopped selling in the USA in 2013 so parts are extremely difficult to find. Even Hansa in Germany couldn't help me. I called Raleigh plumbing and sent some pictures of the cartridge. By the end of the day they'd found the cartridge in Chicago and I ordered it! They wouldn't accept any money even when I insisted on paying them. These guys, esp. Dan, know their business and even though I'd never met them, they went out of their way to help me, a total stranger! You can be sure that when the next plumbing issue rears its ugly head, they'll be the only ones that I'll call!

water heater flush and clean

They were very professional and made the process very easy. We were very happy with their work and would highly recommend them to anyone.

Very quick response and excellent work.

Prompt attention to my problem, instant solution for our office. Everyone was very professional. The expense was less than half of Michael&Son and they had all the parts needed to repair in less than an hour! I cannot say enough great things about this Company! Special shout out to Eduardo for his great service!

Raleigh Plumbing and Heating is an incredible service that fixed my water issues with speed, care, and a positive attitude. If you get the opportunity to work with John, Victor and Richard; just know that you are in good hands and will be taken care of! Thank you so much for your high-quality service.

Raleigh Plumbing replaced our old water heater with a tankless water heating system. They moved fast on the installation and got our hot water restored quickly. Very satisfied with them so far!

Raleigh Plumbing and Heating is a local company that not only has a staff of trained plumbers but has a fabulous showroom called Splash Galleries that showcases everything from kitchen faucets to entire walk in lipless showers.

I've purchased products from them and have had them do plumbing repairs and inspections for my clients.

I can highly recommend Gary Phillips the owner as a business owner that puts his customers first.

Love it here

Raleigh Plumbing has provided plumbing services as well as redecorating our cookie cutter bathrooms. Lauren has a very unique vision and has redesigned multiple projects in my past two homes.

Professional on time and knowledge.

I contacted Raleigh Plumbing on Tuesday, advising that I had a tub that had leaking fixtures. I was asked how many handles/controls there were and I responded there were two, a hot and a cold and an outlet spicket. I was advised they could not assist until Friday and I said fine. I had thought they might call and confirm prior to Friday, but they did not. I made a trip to the local dump and returned to find their man standing in my front yard. I inquired why he did not call and advise he was on his way and he said no one had told him he had to. He further stated they had scheduled it between 11 AM and 1 PM. It was only 10:30, but I did not argue the point, I just figured someone had dropped the ball. I showed him where the master bathroom was and he promptly went to the commode. I assumed he need to use it so I left him some privacy. When I heard him shutting off the water I asked him what he was doing and he advised he had been told there was a problem with the commode. I showed him the tub and leaking controls and he said he wanted me to shut the water off to the entire house. I told him there was an access panel on the side but he insisted that the water had to be shut off so I showed him where the input from the street was controlled and he shut it off. He replaced little spring loaded gaskets in both the hot and cold faucets and went out and turned the water back on. He had improperly installed the faucets and had to go back out and shut the water off again. He redid his work and went back out and turned the water back on only to find that he had not properly aligned the faucets and had to go and shut it off and do it again. When he finished he simply walked out the door w/o demonstrating that he had properly competed the work. I have to call them back on Monday because when you shut the water off the water does not stop flowing/dripping for 15-20 seconds. Not being a plumber, but possessing an engineering degree I would guess that the spring loaded gaskets are not properly set and that when the faucet handles depress them to cut off the water flow they do not immediately seat fully and that is why there is no quick shut-off. All told, this was an unnecessarily unpleasant experience. I called a plumber and fully expected to obtain the services a plumber is supposed to provide. I do not believe the individual who showed up is a licensed plumber and should not be allowed out on his own until he develops the necessary skills to get the job done correctly w/o needing 3 tries and still not getting it correct.

Outstanding customer service.

Raleigh Plumbing did an outstanding job assessing and installing a new faucet for my kitchen along with a new shower nozzle. They were professional, on time and very responsive if I had a question/issue. I worked with Dan who always worked with me and helped answer questions along the way. I will use them for all my plumbing and heating needs.

I called they came out and fixed my issue. Dan is the service manager. Was very polite and when I explained my problem he know exactly what was wrong. I asked if it was something I could repair myself he was very honest and said yes. He even offered to have me send a pic and he would help my match the part I needed. I went and looked at the part and realized it might be best for me to have the proper people replace the part. I call back and the set me up for the next day. I was not home but my wife was. They came out replaced the part and life was good. The technician (please forgive me as I don’t remember his name ) was super polite and friendly. He wore a mask and but shoe covers on . He fixed the problem and replaced what need to be. He then noticed that the kitchen faucet was not working well and offered to take a look. It work a lot better then it did. I want to say thank you to them. I will always call them if is have any more issues with my plumbing.

My husband and I moved to Cary from Massachusetts and Raleigh Plumbing & Heating was the company that the builder used. Since we didn't know anyone else we just used the builders choices thinking they know best. As with all new properties and the fact that we aren't all that handy around the house, people needed to come and look at things. No surprises with new properties, it's just the way it is. Out of all of the people that the builder used that came back the only ones we stayed with after the warranty ran out was Raleigh Plumbing & Heating. I can honestly say they are professional, courteous, prompt, efficient, knowledgeable, clean and you won't find anyone nicer then Eduardo. We feel this is a company that can be trusted and they won't take advantage of you either. They stand by their work and want you to be happy.

Very professional and arrived on time. Diagnosed problems quickly and offered options for repair or replacement. They installed a new faucet the next day in less than 24 hour turnaround time. I was even given choices and prices on line so did not have to go out and purchase the new faucet myself. Great quality, excellent customer service, called ahead both times to announce arrival time, friendly, took all required safety measures seriously. Have already recommended them to a friend. You will not be disappointed! Will definitely use their services again. Happy customer!

Raleigh Plumbing fixed a broken leaky bathtub faucet at our home promptly and for a very reasonable price. Another plumbing services provider had proposed a complete replacement which would have entailed much more work and expense. Raleigh Plumbing can install and replace Moen parts.

Eduardo was very professional and EXTREMELY nice. He explained the repairs thoroughly. The price was very reasonable. I will definitely contact Raleigh Plumbing & Heating, Inc in the future.

I don't remember my service guy name but he was very professional & honest..Thank You !!!

I have used Raleigh Plumbing for installs and regular annual maintenance since I moved into my house 2 years ago. They are always easy to do business with, reasonably priced, and quality work. Shout out to John and Jessica for efficient responses, estimates, and scheduling and to Richard (tech) for his professionalism and quality work.

Victor was friendly & knowledgeable, and successfully fixed our issue. They were able to come out same day, which was awesome. I’d definitely recommend them and will use them in the future.

Robert from Raleigh Plumbing was amazing. I thought I had a leak in my upstairs wall (because of a dripping noise I heard) and that I needed an exterior faucet replacement. Robert tracked down the “leak” and replicated the noise… which was simply water heater pipe expansion. While he was diagnosing that he cleaned my faucet screen and bathroom sink drain. Omg I didn’t even realize that needed to be done… what a difference on both!! After that Robert replaced one part on my spigot (instead of the whole spigot, which is what I expected).

As a single female homeowner, finding a company I can trust and depend on is priceless. Raleigh Plumbing has a customer for life!!!

They called to ask if it was OK to come early, then arrived in 10 minutes, which was about 90 minutes before the appointment. That was really appreciated because we were without water. The plumber's name was Eduardo and he was the nicest guy. Worked quickly, cleaned everything up and finished in about 40 minutes. Did a great job!

Lauren was great, very knowledgeable and helpful. My experience went very smoothly :)

I had to have a new water heater and Raleigh Plumbing was recommended. I contacted them and set up an appointment. The technician arrived within the stated appointment and removed the old heater and installed the new one without making a mess, which was greatly appreciated. Would recommend them for any Plumbing needs!

Came out within an hour of the issue we reported to minimize any potential damage.

Very friendly, Very timely, Very knowledgeable, and very transparent. Would definitely recommend to friends and family.

Excellent customer service when our Navien tankless water heater went down and we needed parts ASAP. Dan was very responsive and was more than helpful to get us back up & running on the same day. Only service in our area that had the parts we needed for our Navien! Will definitely look for their help for future needs! Highly recommend!

This company is great. We had some water damage in our house and needed some new toilets and a vanity installed. From the first call to Dan to the service provided by Richard and others... it was just a great experience. I called and emailed multiple times about the process and asked questions about certain products and Dan was always very responsive and gave me honest opinions. The installation went really well and they even had time to do valve replacements in our whole house. I'm really glad we chose Raleigh Plumbing. It was a stressful situation but they made one part of the process easy.

The plumber was quick and efficient. He came in and quickly resolved our issues. Thank you!

The plumber/tech showed up in a timely manner, was polite, courteous and professional. Repaired the problem in a quick and efficient manner. Highly recommend.

Very professional and prompt, but pricey. Had a leak in the expansion tank above my hot water heater. They were able to send someone out just a couple hours later to replace it with a new tank.
The price was quite high though, those tanks should be about $50 and it took less than 30 minutes to install, but I got a bill for $200.

Raleigh Plumbing and Heating was able to schedule a half day of work for me at the last minute and completed the job on time and for about 25% less money than what was originally estimated.

Great work and knowledgable, the person completing the repair talked me through exactly what they found and what was done.

Great service, fast and on time. Had a great experience for my first time using their services.

Eduardo was a fabulous representative of the organization. He was on time, professional, extremely knowledgeable and simply a pleasure to work with!

Based on the number of positive reviews, I decided to give this company a try because the other plumbing company did not have someone available when need. I'm glad I used this Raleigh Plumbing. Not only were they able to get someone out the next day, the plumber was professional and knowledgable. Victor, the plumber during the work installed two toilets and unplugged a bathtub drain. He worked efficiently and did an excellent job. I am very pleased with the work performed.

We bought a house and needed to have some plumbing issues fixed and pipes changed out. We were quoted $9,000 by two companies. Raleigh Plumbing & Heating did quality work for $4,000.

Working with the entire team at Raleigh Plumbing & Heating, Inc. was amazing. Professional, courteous and responsive to our needs. And, Eduardo our technician was polite, professional and explained all the steps he was taking during the replacement and install of our new tankless water heater. I would highly recommend!

Eduardo did a great job replacing our instant hot water dispenser. He was punctual, professional and very nice!

Needed an emergency faucet repair for our business. Sales person was efficient & knowledgeable. They brought 2 faucets same day to our business to choose from & completed the job in under an hour. Would happily use them again.

Eduardo replaced our water filters and performed preventative maintenance on our water heater. He is knowledgeable, conscientious and reliable with great communication skills.

A van similar to this with number 64 instead ran me off the road while jumping 2 lanes of US 1 in traffic rush hour at 4.50p, nearly hitting me if i hadn't swerved to the shoulder. Of course my car is nimble and faster, i was able to catch up and get the phone and truck number. You have to be a real BIG dummy to drive a company vehicle like this, emblazoned with Company logo, Number and Identifying truck number. If motorists reported these eratic drivers, there would be less of them. Giving 4 stars because the owner listened and offered to investigate. I gave all pertinent information and I'm sure the van was GPS tagged. He was on Regency Parkway/Tryon where he joined US 1 towards Raleigh. If he was trying to get to the office by 5p, US-1 and 40E traffic is very unforgiving.

My problem started on a Sunday. After several calls, I finally remembered the sticker under my kitchen sink. Raleigh Plumbing and Heating returned my call Monday. Jessica
explained they were booked up until the next day. Her boss checked their availability…directed a plumber working near me to fix my problem before noon.
The rest is history!
Call the plumber under the sink!
They care!

This was my first experience with Raleigh Plumbing & Heating, Inc. The technician was professional, personable and explained in detail what he did. I would definitely recommend Raleigh Plumbing & Heating, Inc. It was an excellent experience.

Fantastic company! Honest, high integrity, very professional and reasonably priced. Not only have I used them multiple times for our house but their owner actually did research to help an 80 year old family member (with a plumbing issue) that lives out of state. They truly are good people at Raleigh Plumbing. I would recommend them to anyone!

Had them install an icemaker and drain pump... Called during the holidays, and they fit me into their schedule, came on time, wore masks and were extremely professional! Great work, reasonable price. Highly recommend them!

We had Raleigh plumbing install a utility sink in our garage. Their estimate was very fair and they installed the sink as promised. We were very happy with the quality of the work. The plumber who did the work, Eduardo, was very professional and took the time to explain what he was going to do and ensured we got just what we wanted. Would use this company again should we have any future plumbing needs and will recommend them to our neighbors.

Great company.

I had them install 4 commercial toilet repair kits they did a great job and were very quick. I believe it took him 20 minutes total. I do recommend Raleigh Plumbing a Heating.

Raleigh Plumbing was phenomenal to work with. Took our call and scheduled service immediately. Service scheduled in a timely manner. Great customer service. Highly recommend!

Service person arrived at the time specified, repair was done promptly and professionally. Overall, I was very pleased with the service and recommend the company highly.

Call them up about putting in pipe fittings for a shower valve, they had no interest in doing the job. What kind of business model is that? House has plenty of issues, and if I liked them I probably would have used them for other things that need to be done but that attitude has lost my business permanently.

Eduardo was awesome!

Very friendly service, solved my problem right away.

Great company and service team!

Very professional and they always do a great job!

I was unfortunate enough to have an outdoor spigot burst causing water to leak in and under our hardwoods in the kitchen, not to mention 5:30 on a Friday. Raleigh Plumbing & Heating not only came out right away to fix the problem but let us use thier dehumidifier. They called a few times to make sure things were going ok and if we needed another assistance. I honeslty could not ask for better customer service. These guys will be my forever go-to!