Best Heat Pump Water Heaters in Raleigh NC

Replaced Hot Water Tank.

BE CAUTIOUS! I called Optimal Plumbing Solutions to replace a kitchen faucet (I purchased the faucet myself) and replace a shower faucet and confirm where the shower was leaking as I had a spot in my ceiling below. First, Ryan Smith was here for 4 hours and all he did was replace a kitchen faucet and two shut offs valves under my sink and charged me $550. He had zero urgency to do the work and stood around talking rather than got working. I thought it was pretty high priced, but had him go ahead and replace the kitchen faucet. Side note - I got a quote from another plumber who came the next day and they quoted at most $320 for the same work and it would have taken 1 1/2 hours. With my shower faucet leak, Ryan conveniently said that someone with Franco Restorations was showing up at my house any minute to drop off paperwork to him on something else and he would see if he could take a look at the leak. Franco just so happened to have a moisture meter on hand and offered to test out the leak issue to see where water was behind walls. Ryan said he thought the shower valve needed to be replaced. Franco’s assessment, which Ryan did NOT deny, was water was spraying one direction behind my shower insert and had now saturated the subfloor, went down the walls on the first floor and said we needed to call insurance company right away to file a claim and said they would help me do it right then so they could get rolling on demo and repairs. They said the tile floor would need to come up, the drywall and shower/tub replaced as well as the walls demo'd and replaced on the first floor below. I was hesitant and wanted more information. Ryan had no urgency or desire to stop the supposed spraying leak which was very odd to me. Instead he said I needed to call the insurance company first. That was very suspicious to me. Instead, I called a different plumbing company on an emergency basis to stop the supposed spraying leak. That plumber came out and said he saw no signs of that type of leak or water behind the walls or floor. However, to make sure since I was told something so differently by Optimal Plumbing and Franco Restorations, we had the new plumber cut holes in our ceiling and walls where Optimal/Franco claimed there was high levels of moisture and water behind them. It was absolutely completely DRY!!! NO WATER AT ALL in ANY locations they claimed!!! I had a small leak from the valve in the shower fixture that was a very light drip, but it had not caused any damage at all and no subfloor was saturated, no floor or walls needed to be demo'd and no water restoration company was needed. However, now because of Franco's false claims and false representations and Optimal Plumbing Solutions agreeing with them, we now have investigative holes in our ceiling and walls that we have to pay to fix. I do not trust this plumbing company at all - at worst they work with Franco to scam people or at best they are absolutely clueless at plumbing and how to investigate or address leaks.

Contacted Bolton to put in place a re-circulation pump on my hot water line. Frank the technician (courteous, prompt, respectful) completed the work in less than one (1) hour and 30 minutes.
The pump listed retail at $360, tubing and tee est. $50 max.
Why did the Brian the service manager proceed in charging me $1479.98 (the estimated price). Labor, disconnecting my hot water line, purging the tank, placing the pump in-line, installing a tee under my sink.
This is a prime example of a company who gouges customers, whom employs a service managers who has absolutely no people skills, and has no ability to separate logic from the non-reality.
I would not recommend this company.
I will never do business with this company ever again
I have both invoices, mails, and recorded conversations that clearly express the act of trying to take advantage of the customer.
To add insult to an already injured situation, the receptionist Kelly called me the next day of receiving the severely reduced invoice and made an attempt to collect...all the while - the payment was sent via US mail the same day of receiving the more realistic invoice.
Again, if you do not want to share my pain...avoid this company!

James Vanderhauf

Prompt service and Seth fixed the problem. We will tell our friends that Bizzy Bee are the people to call.

They are great!

Great company to work with from start to finish. Very responsive, friendly and great work. There when I needed immediate help. Edwin the owner is great.

Have used them for the past 8 years for different types of plumbing and HVAC needs that accompany owning an older home. They're fast, friendly, thorough and most of have proven to be extremely reliable!

CK always does a good job. Nice Friendly Plumbers that offer great service.
Sean and his partner were great.

They replaced our hot water heater that was leaking. Took care of it immediately. No hassle. Their price was way less then what we were quoted from another company that we actually have a contract with! I believe Scott was the one that did the install. First time using them and will definitely use them in the future. Thanks guys!

I highly recommend Arbor Plumbing. Their team is courteous and timely, and communication is excellent. I highly recommend them for larger commercial Backflow installations. Michael is great, and explains their process very thoroughly. Best plumbers in the triangle!

Knowledgeable and efficient, will gladly work with Eric again for plumbing repair or renovations.

This is the second time I have had Roto Rooter come out and fix that wonderful Quest (Polybutylene) Piping that we have in our house. The problem was fixed in adequate time and all of the employees were very nice and helpful with the issue. Top not service team thank you!

Great work and customer service the worker was very nice and did an amazing job thanks again legacy pluming

I used Angi to inquire about a minor non-emergency repair on my toilet. After my declining on the first ridiculous blind quote from ARS Rescue Rooter, NC Plumbing agreed to come to my home for a modest 59.99 and give me an informed quote. The dispatchers/customer service phone reps were pleasant, professional, and attentive. Jeremy and Johnny (both friendly and professional) contacted me and communicated their ETA early in the day and then contacted me 30 minutes before their arrival. After assessing my need, they gave me a fair price that was almost a third of what the typical overpriced quote from ARS earlier. I felt so comfortable with their assessment that I decided to just replace the 10-yr old toilet. Again they gave me a price up front, worked quickly, and the toilet was installed while other plumbers were still trying to schedule me. The total price for installing the toilet was less than the quote from ARS for bolting the old one to the floor. My takeaway was that it pays to be a comparative shopper and NC Plumbing Pros was by far the best choice that I could have made. I will call them again for sure.

I had an outside leak which caused my water bill to jump to $500. Richard came out right away to assess what needed to be done. The leak was found quickly and repaired for which I am very thankful. Great service at a great price.

I ask for a quote on installing a water softener they told me they charge 1100 to 1500 dollars on an install that would take an hour. Normally I pay 400 to 500 dollars for this install. Be careful using this company