Best Gas Water Heater in Portland OR

tl:dr - Joe Water Heater is an amazing local, small-business owner that is personable, informative and provides unparalleled service at a fair price.

Longer version: I'm not big on writing online reviews, but every once in a while a business comes along that just blows everything else out of the water (pun intended). For me, Joe Water Heater LLC was that company. He is smart, personable, punctual and kept me informed throughout the entire process of replacing my water heater (and even gave tips and what to watch out for post-install and how to handle it). Prior to Joe, I called multiple companies to try to get an estimate to replace a 15 year old water heater - most wanted to charge to send a plumber out to do an estimate, then had unreasonable wait times, etc... it was a headache just trying to get a quote. I contacted Joe, he asked me to text him a couple of pictures and within an hour or so I had 3 different quotes. I selected the one I wanted, and Joe came out the next morning and installed it. Though, that almost doesn't give it justice - I'd been upfront and told Joe the water heater was in a basement (some companies charge an automatic extra fee for that), Joe said he'd done hundreds of installs in older homes with cramped stairwells like mine, and that as long as he could maneuver it in and out, it shouldn't be a problem. And sure enough, he pumped the old water heater empty, hauled it away, and installed the new water heater easy-peasy. On top of that there were some issues with the connection to the existing plumbing, and Joe took care of it at no extra charge (he said he felt bad cause he should have let me know ahead of time that there could be problems with some of the old pipe-work and wouldn't take a dime for it). I honestly can't say enough good things about my experience with Joe Water Heater LLC - It was painless from start to finish, Joe was informative, punctual, very knowledgeable, and not interested in nickel-and-dime-ing me along the way. If I ever need to replace another water heater, Joe will hands down be the ONLY call I make.

Always fast, courteous service!

6-1-22 Water line from meter to house broke not sure where. Had been a slow leak but exacerbated 10 fold.6-2-22 called Advanced Leak Detection (Paul) He located the leak. Pin pointed it. Leak continued to get worse. Almost went to motel. Called Apollo advertised as 24/7 service they were booked into the following week.6-3-22 4:00 am called Mr. Rooter..... they said they would have someone out early on 6-3-22. When I didn't hear from them I called Mr. Rooter advertised as 24/7, they apologized saying that it was the answering service I spoke to. They said they maybe could get me in on Friday 6-3-22 but not sure.6-3-22 Friday 8:56 am, called 3 Mt's Plumbing, she scheduled and said plumber will be there by noon. He will have everything in his truck.11:03 am, John plumber, called said he would be there in 23 mins. 11:30 am John assessed the situation and started work.Completed at 4:15 pm. I asked that we keep hole open until Monday. Agreed. Team of 3 showed up and backfilled hole & cleaned up. OUTSTANDING 3 MT'S PLUMBING! THANK YOU SO MUCH! Everyone I spoke to was so Nice!

Knowledgeable, professional, careful and fair. Portland Star will be my go-to plumbers!

I definitely recommend Sean and Sutherland Plumbing. Sean called and updated me on his timeline the day of the appointment, and then he did a great job repairing my two faucet issues. It's nice to work with a company that communicates well and does excellent work. Fair price too.

Chris, the technician was very professional. He was friendly and kept us informed of what the issues were and gave us options of how to correct the problem.
After we’d decided on the option, he did a great job of resolving the problem to our satisfaction.

Terry Massey plumbing just fixed a problem with my kitchen faucet. They did so quickly, efficiently, professionally, and with a friendly demeanor. I appreciate their expertise and help.

Fixed 2 bad sinks fast. THANKS

This particular location only houses storage for plumbing materials and supplies and some off street parking. Their primary focus is on Residential and Light commercial plumbing service and repair. So at this location they have no retail.

Excellent plumbing and sewer professionals

Outstanding service, work and price!

We called All Pro for some recent plumbing work we needed done. They had a cancellation and were able to come out same day - on a Friday afternoon no less. The price was more than reasonable. Nick was efficient and detailed. Highly recommend.

Randy was on time and professional. He was able to quickly diagnose the problem and get it resolved. He throughly went through the system to ensure everything was working correctly.

What a great experience, they fixed my problem with expert experience.

I will never use this business again! VERY UNHAPPY with their work and lack of professionalism. Western Plumbing was contracted through our general contractor during a complete remodel. We have had continuous issues and with the work done due to their inability to recommend repair and replacement of pre existing problems. In short, they installed new fixtures on faulty plumbing and knew it!

Had them do a repair job a year ago. Considering they educated me on a plumbing issue, I figured it would be noted somewhere. I knew this company back when all ratings would've been a 6... Not now apparently. I called last Sunday with their repair malfunctioning.. No problem, figured late or a whenever we get to it Monday appointment...nope, late Tuesday...no water or swim... Guy shows up not knowing I have modular plumbing. Don't get me wrong, the plumber patched the leak (no master bathroom toilet 😒)... But as I write this, he's 24 hours with my plumbing and hasn't bothered giving me an update. Will update as this proceeds.
***UPDATE***
they are ordering a part (supposedly) and I will be without a toilet for a WEEK?

Must order their parts from wish.