Best Water Heater Installation in Plano TX

Michael arrived on time and got straight to work. Asked him a few questions and was informed of the costs to do the repairs. We learned we needed a new hydrant faucet and Michael procured one for us which was above the quoted cost. We agreed to replace it and expected to incur that costs above the original quote. I'm very pleased with the service he provided and would recommend him. Thank you Michael.

I was going to use Amundson Plumbing as they were highly recommended from a co-worker. As C.K. said in the previous review, the owner Jamie is difficult to work with. After several days of trying to set up an appointment, I just went with a different company. Jamie was not responsive and made excuses when a plumber did not show up on a Thursday, after I sent an e-mail with the dates I was available, per her request. She then finally got back with me on the following Monday saying I never sent her my address which is why she did not send out a plumber on Thursday. However, I had and forwarded her my sent time/ date stamp. It was then my fault again she did not get it because I should have called to set up the appointment and not have e-mailed her even though almost all our previous correspondence had been via e-mail. They may have a great plumbing staff, however; I will never know since I could not even get an appointment set up through Jamie who was not very professional or responsive.

Carlos stopped by within an hour of contacting his company and provided some recommendations to fix our problem. He provided a couple options and left the decision to us ( No hard sell). Carlos and his team arrived at 7 am the next day as we agreed and begun working. He completely replaced our main water line in the time he said and at the same price quoted. Would not hesitate to use Carlos for future jobs.

A Pleasant Surprise...Great Customer Service!!!!!
I had an issue with the bill this company gave me for work done on an outside freeze guard faucet... I received a personal call from the GM of this company.
He explained how things got out of hand with a new trainee (without going into every little detail) and how a mistake occurred.
Final word...the company has offered to refund and hand deliver the entire amount charged.

This is customer service at it's finest!

I had a funny noise when the toilet was flushed and some dirt come up in bathroom sink. Jeff was the gentleman that arrived out to project on the problem. He was great. Explained to me in the way I understood. Had a electrician at my home 2 days before that and still don't know the problem because he seemed like he did not care. I wish it was a Jeff because I know I would of had my answers to that. Great job. We need more Jeff out there working.

Wow, just wow!!! Steve, Carlos and the crew have all been outstanding. When I bought my house last year, I contracted Devard's to replace the 3 AC and furnace units in this house, and I was pleasantly surprised by the level or professionalism and customer service provided. I have since had Carlos install ceiling fans, new outlets and the electric car charger in my garage. I couldn't be happier.

I can easily say this is by far the best customer service experience I have ever had in this space, and that is across four houses over 20 years.

In-House Plumbing is a great team of people. They are honest, helpful, prompt and professional. Rick is GREAT at what he does. He was on time, worked quickly and efficiently. He did an excellent job. Also, he has very high integrity (He did not accept our tips :-) ). He gave him and the company 6 stars (Yes, six :-) )

Hands down best plumber I have ever dealt with. I had a leak that seemed like its going to cost me an arm and a leg. I called GEM Plumbing and Stan came out almost immediately to my house. Found the problem within 5 minutes, and was able to fix it with minimal cost. I will never use a different plumber!!

Corey McCutchen was professional, on-time, and quick but thorough.

Our gas fire place had a leak, didn’t hesitate to call Ashcroft plumbing. Great people who do fantastic work.

I've used Rodgers Plumbing for years now. They really came to the rescue this morning when I had a hard to get to leak under the house. There was lots of water and was a hard to get to spot to repair. They fixed it timely at a reasonable price.

Aaron was extremely professional and checked every inch of our home to find a very unique problem obstructing our A/C. I am very appreciative of the manager Tim for sending Aaron out to diagnose an issue that was not resolved the first visit. Outstanding company that I have now used for A/C and plumbing. They will get all my business in the future.

I was referred to Alberto at Lovejoy Prime Plumbing by a general contractor. I needed plumbing repaired at my medical clinic. Alberto initially spoke to the contractor and stated that he would be happy to help. I called him twice and texted him 3 times over a four day period and Alberto never responded. This resulted in additional damage to my clinic’s bathroom facilities. I would not recommend Alberto or this company under any circumstances. Truly amazing that he has been able to stay in business with such unprofessional practices. Disappointing, to say the least. Do not count on Lovejoy Prime Plumbing in an emergency, as it will not end well!

We are very happy with the professionalism and service of 1st Plumber Allen TX and their great workmanship. They are really easy to work with and go above and beyond to look after their clients.