Description
We're a family owned and operated company, with over 20 years of plumbing experience. We offer licensed and professional plumbing services including service repairs, new installations, new construction and remodels for both residential and commercial. We service the Dallas community and surrounding suburbs.
SERVICES
Drain cleaning, Faucet installation, Faucet repair, Garbage disposal installation, Garbage disposal repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing pipe repair, Sewer repair, Shower installation, Shower repair, Toilet installation, Toilet repair, Water heater installation, Water heater repair, Burst Pipes, Camera Inspection Drain, Clogged Bathroom, Clogged Kitchen Sink, Clogged Shower, Commercial Drain Cleaning, Commercial Plumbing, Drain Cleaning, Electric Water Heaters, Emergency Drain Cleaning, Family Plumbing, Freezing Pipes, Gas Install, Gas Leak, Gas Leak Detection And Repair, Gas Leak Detectors, Gas Line Installation, Gas Line Repair, Gas Water Heater, Gas Water Heaters, Home Plumbing, Home Remodeling, Kitchen Sink Repair, Leak Detection, New Construction Plumbing Services, New Water Heater, Outdoor Gas, Plumbing Disasters, Plumbing Maintenance, Plumbing Remodeling, Plumbing Repair Services, Plumbing Water Heaters, Repairs And Maintenance, Reverse Osmosis Systems, Septic Systems, Sewer Camera Inspection, Sewer Camera Inspection Services, Sewer Line Installation, Sewer Line Installation Services, Sewer Line Repair, Slab Leak, Slab Leak Detection And Repair, Softener Systems, Systems Design, Water Damage Restoration, Water Filter Systems, Water Filtration Systems, Water Heater Maintenance, Water Heater Maintenance Services, Water Heaters Installation And Repair, Water Heaters Tankless Water Heaters, Water Leak, Water Leak Detectors, Water Pipes, Water Purification, Water Safety, Water Softener Systems, Water Softeners, Water Testing, Water Testing Services,
Reviews
Charles Place
2 years ago
We had a leak under our house and Intown came out, found the leak, tunneled under the house and fixed it. Very responsive, professional and reasonable. I would highly recommend and would definitely use them again.
leslie murphy
3 years ago
Ok seriously this is the most professional company out there. They treat you like family and they did a fantastic job. They are knowledgeable and completed the job perfect. Intown Plumbing has fair prices. Thank you guys for great work and customer service. Words can’t express!! Please choose this company if you need work done!!
Showed up on time, efficiently did their job and cleaned up after themselves. Well done.
This was the second company that came out to address a complicated issue, and got the job done.
Greg Carpenter
2 years ago
Very professional and experienced team of plumbers.
Valerie Kirkpatrick
3 years ago
I have used this company several times, for my personal home as well as my real estate clients and I heartily recommend them!
Heather Tibble
2 months ago
We have used Intown on a couple of different occasions, one a planned remodeled and one a kitchen pipe leak. Each time they have been knowledgable, responsive, professional and have done a great job. They are on time and let you know when they are on their way. Office staff is great and easy to work with.
A plumber with this company suggested a solution to a chronic problem that other plumbers with other companies were not able to solve. He implemented it and it worked. Very pleased!
denise blackstock
2 years ago
steve Elieff
5 months ago
I have used INTOWN PLUMBING for several years. They always give excellent service. Gage and Robert are always prompt, friendly, and professional. They thoroughly explain how they will repair my issue and make sure I understand the process. I highly recommend INTOWN Plumbing!
Gary Fletcher
2 years ago
They showed up on the day scheduled and completed the job with no problems. Will definitely call Intown again.
Intown Plumbing helped fix a plumbing leak at our home. They were punctual, professional and fixed our issue same day. I would definitely recommend them to anyone looking for a quality plumber.
TIMOTHY TURNER
3 years ago
Great Plumber - honest to a fault - very hard working. Gives sound advise. Used Michael for 15 plus years. Always picks up the phone.
Alfonso Aguirre
3 years ago
In town Plumbg worked with us on
New home plumbing and
Did an amazing job
Michael is very professional
We highly recommend In town plumbing
I used this company a year ago to work on my Water filtration system and had a great experience. Called them to come replace filter this year and the tech couldn’t get old one off to put in new one. Charged me $235 for the visit to replace a little filter under the sink before trying to replace the one I called them to replace which was a 5 minute job. Have tried for a week to speak to the manager or owner to see what they can do to fix the main filter I called them out to replace in the first place. I could have done the one under the sink myself and saved $235 for a 5 minute job. They did not do the job I called them out to do. I feel very ripped off and no one at the company is willing to discuss my complaint. They won’t fix what they installed, overcharged for a nothing service, and refuse to discuss my complaint. I would never recommend using Intown Plumbing to anyone. I would give zero stars if I could.
We have relied upon Intown Plumbing for years, and they have always been responsive and done good, quality work.
Great company with solid management. Quality work with fair pricing.
Installed a whole-house water filtering and treatment system.
Thomas McMullen
2 years ago
Very pleased, with their work. When the winter storm took out our tankless hot water heater, I contacted them. Even though we were not regular customers they came and replaced our heater and got us up and running quickly! They quoted the job before they came over, and everything went exactly as quoted.
Intown is the best! As a home builder and remodeler I depend on my subs to perform everyday on all my projects. I need high quality work, good service, attention to details and solid warranty. And they deliver and have for years. It's their consistency that's impressive. I can easily recommend them
I needed a temporary spigot on the end of a water meter and they were able to hook up everything quickly. Prompt service and a fair price.
I've used Intown twice now and both times exceeded my expectations! The crews that came to the house were prompt, professional and made sure to let us know what would happen and even cleaned up after themselves when they were done. I won't use any other plumber!
Madonna Esparza
4 years ago
Very reliable plumbers. I've used them for years.
Look no further for a plumber you can trust. You will find that plumber at Intown Plumbing. Quality, value, professionalism, responsive and being on time are what you can expect from your experience. When I need a plumber in the future, I know who to call. INTOWN plumbing
Amazing experience with InTown Plumbing! The owners are truly care about their customers and the quality of work being preformed. They were very responsive and willing to work with our schedule. The technicians were knowledgeable, timely and cleanly. Highly recommend Intown!
Glenda Crutcher
2 years ago
Tajudeen Yemi Ajuwon
2 years ago
INTOWN PLUMBING -Michael Grose reminds me of MAYTAG- Jonathan WINTERS, The correlation is him and his crew came to my house over a year ago to fix a water heater leak and that was all it took. FIXED FOR GOOD . yap. AND THE BILL he gave me, i could not believe it i had to tip his boys.I WILL RECOMMEND HIM TO ANYONE THAT NEEDS HIS SERVICE.
Michael and the guys at Intown Plumbing are very knowledgeable of the industry standards and go the extra mile to make sure everything is done correctly. I highly recommend their services.
These guys are good. I have used them on my remodeling projects for years. In my experience you never know who you're working with until you have a problem. Problems happen in construction. These guys stand with you to get the problem fixed.
Normalea Roberts
2 years ago
Garry Jacobson
2 years ago
We had one of the best experience with Intown Plumbing. Very prompt, professional and knowledgeable staff. If we need a plumbing work done they are people to go too. A+ Service
Hired Intown plumbing for one of my big remodeling projects. The owner Michael Grose. is very responsive to your needs and his crews are very professional.
Great service. They have helped us in the past troubleshooting issues.
Armando Gutiérrez
2 years ago
Intown Plumbing is the very first call I make when I have a plumbing issue. Mike is amazing! He’s very responsive, does great work and coordinates with other service providers seamlessly.
Drew McMurtre
2 years ago
replaced garbage disposal and replaced tankless hot water, the plumber was friendly and fast
Always a great experience and professional service!
Best plumbing company in town!
Sam Thomas, Real Estate Boss
2 years ago
Great experience. Showed up on time. Very professional. Cleaned up after. I recommend them.
I use these guys for all of my remodels. Their prices are very reasonable. I have used them to install faucets, shower trims, toilets, insta-hot water dispensers, and we have moved drains in my remodeling projects. They troubleshoot and fix problems we don't even see, and they complete their work quickly. I wouldn't use another plumber
Stephanie Kalahar
2 years ago
We had a pipe burst in our attic during the horrible freeze in February of 2021. While we were able to get the water turned off quickly, the guys from Intown Plumbing made it out to our house the next day to replace the piece that was cracked. So we ended up going less than 24 hours without hot water. They were prompt and the repair was made quickly. Great service.
Savanah Reddy
7 months ago
I had an outdoor faucet that needed to be replaced, Cory was so quick and friendly. I really appreciate their help! He did a fantastic job
These guys showed up on very short notice and got the job done efficiently. Will definitely call them the next time I need a plumbing repair. I've felt seriously ripped off previously by another plumbing outfit in my town, so when you find someone you can trust, you stick with them, and I will stick with this company.
Cathy Sullivan
2 years ago
These people are great!
Jared Farnsworth
2 years ago
Ben & Jerry's
2 years ago
Personable... count on them to get the job done right the first time.
Edina Pastyik
3 years ago
awesome service. Trust Mike.
DANIEL Barwick
3 years ago
True professionals. On time and did a wonderful job
ray santibanez
3 years ago
I had busted pipes from the deep freeze in Texas in Feb. InTown plumber came when I needed them, found the problem in one part of the house fixed it, and Ali most left when I found another problem that flooded my kitchen. They cheerfully stayed and worked tirelessly to fix that problem as well.
Highly recommend them and will gladly use the again.Avery More
William Nowak
2 years ago
TAMMI SCHLICHTEMEIER
3 years ago
In 2018, I used a contractor, who could not seem to get a plumber, who knew how to install the faucets we bought. The faucets were a high end brand, German. I called In Town Plumbing and they came out promptly. Michael was very helpful with advice and scheduling. He knew the exact brand I had purchased. The plumbers were very meticulous in listening to and solving the problems of clanking pipes, hot not hooked up, low flow, etc. Now when I need a plumber, I know exactly who to call--IN Town Plumbing, for sure!!! :)
Tara Darby Rasheta
3 years ago
We used them several times for work at our house. They were professional, fairly priced and always took care of the problem. I've recommended them to several neighbors.
Mary Villanueva
3 years ago
They did a great job!
Super high functioning plumbing contractor.
Use them for years. Always great.
I’ve been hiring plumbers for years, If you want fairness, honesty and someone who really knows Plumbing Micheal is your guy. I work with him and his team on several projects a week and when you need them they’re always there. The pricing is consistent, as well as the work. I recommend Intown for all your plumbing needs.
Cheryl Jaggers
2 years ago
We have used Intown Plumbing twice over the past two years and were very pleased both times. Arrived when they said they would, professional and fair price. Would recommend
My hot water was not working in my bathtub, so they told me I needed to replace my heater. They replaced the heater for $2k, but my hot water was still not working.
They came back out and said the only thing left to do was rip up the entire bathroom to see the inner workings. They estimated this at $20,000.
I called in a second opinion. Second opinion simply flushed the line and that fixed the hot water in the bath tub. It took him less than 5 minutes. He also said it was the simplest most basic troubleshooting thing to do. But Intown Plumbing wanted to create a $20k, multi-week job out of it.
Furthermore, the second plumber told me that the piping was not installed properly such that the new water heater (which is my second water heater) wasn't even doing anything. So who knows if the new second water heater was even necessary to get hot water in the bathtub in the first place.
In services like plumbing where the client must trust the service provider to provide fair and accurate work, reputation/trust is everything. I have no trust in Intown Plumbing. I felt like my plumber was either incompetent, trying to scam me, or both.
I do not recommend Intown Plumbing.
On time. They did a great job. They were also fast.
I would highly recommend! They were very affordable, professional, on time and knew what they were doing. We had to have our hot water heater replaced that is in the attic. Not an easy job and typically installers will mess up the roof portion installing a new water heater. These guys didn't. It's been working great and we are very happy. Thank you so much!
We have a tankless water heater and they cleaned it for us so it would last a lot longer. Good friendly and knowledgeable people who we will use again. They are first on our list to call for any future plumbing issues we may have with our condo in uptown Dallas.
Michael and his team from InTown did all the plumbing from rough in to final on my new house. They have also serviced a couple of problem areas for me since. Fast, Professional, and reasonable.
I wish I can give positive reviews to this company like many others have, unfortunately my experience was sour and expensive. I called to make an appointment for a clogged and backed up toilet. Explain the situation and extent of the issue. I asked if they would be able to solve the problem at time of appointment, I did not want them to say yes is fixed and a couple of days later have the same problem reoccur. It was a Friday morning around 9:00 am when they came to fix the toilet, they said the toilet was fixed and left. Saturday and Sunday bathroom was working fine, come Monday and the same problem occurs again. I called to let them know I need them to come back. The young lady on the phone said they would come back to take a look but that the first job they did was not guaranteed since a couple of days had passed. Exactly what I had expressed during our first conversation. To no avail, I had them come the second time. The tech shows up and he doesn’t even have the tools necessary to fulfill the job. Tech calls someone else to see if the have the tool, he leaves my house to go get the tool, not to mention that they charge by the hour. They said that they didn’t charge for the time he was gone. That was false, as I had timed them. What they charge did not coincide with the time he actually spent working on the toilet. Not to mention that he was on the phone for about half hour, that I paid for as well. Once he comes back, I end up helping because he needed a second person. Not to make this story any longer, I ended paying closed to 500 dollars to get the toilet unplugged when the job could have been done right the first time. Basically they robbed me out of my money. The fact that they can not guarantee their own work says volumes for a company. I regret having called them, will never do so again, and will pass the word of mouth of my horrible experience. I ended calling a second company who came and permanently fixed the problem. They took the time and explained to me exactly what they were doing and why, educated me on what I can do to prevent any problems in the future. IN TOWN PLUMBING THE ABSOLUTE WORSE EVER!
Francoise Pataj
2 years ago
Top-notch service, great, friendly team.
Brandon Murphy
2 years ago
I have used Intown Plumbing exclusively on all my projects for 6 years. Intown continues to exceed my expectations and I highly recommend their services. The crews are knowledgeable, friendly, and do great work.
I was looking at buying an older house and was concerned that the old piping would be a problem. Michael came out and checked the pressure and assured me that it wasn't leaking. I didn't even have to be at the house at the time of service so it was very convenient.
R*obert Jordan
a month ago
Fair, friendly and honest. Been using Michael, Harley and team Intown for years on rental property. I just wished they were near enough to help me at home too LOL.
I highly recommended IN TOWN Plumbing!
Robert
Prompt and professional all repairs were completed quickly and they cleaned up after themselves...... a breath of fresh air to received service and be satisfied! highly recommend!
intown has done over 50 new construction homes for us and the service has always been professional and reliable. they are one of a handful of our 60 plus subs that i would highly recommend.
Josh Collins
8 months ago
We’ve been using Intown Plumbing as our go to for all plumbing needs for several years. They handle all of our clients jobs from small repairs, plumbing changes, and complete plumbing for new builds + major renovations. Honest, dependable, and great value. Not one of those companies that surprises you with all the hidden service / trip fees. Highly recommend!
Meg Fitzpatrick
3 years ago
Very professional, fast and fairly priced.
Celeste Vardaman
2 years ago
This Is not the same Company my Company had used I apologize of my recent review still shows, I didn't realize 😔 until after I posted this is a totally different Company that I wanted to post my review on from a different state. Again I apologize. When I Googled the company name this is what popped up.
Was very pleased with workmen and the quality of their work. Used them for a shower install as well as a new hot water heater.
George Durstine
2 years ago
Intown came to my rescue after Snowvid storm of 2021, they got me within two days of calling,
arrived early and were thorough with all
my questions and concerns post storm. They were in, made repairs and completed in two hours. Thanks again for your timely service and professionalism!!
The Sewell Cadillac of plumbing. From scheduling, showing up on time and billing...impeccable service.
Mary Chenault
2 years ago
They arrived on time. Did the job and were reasonably priced. Fast and friendly!
Anthony Washington
2 years ago
Intown Plumbing is the right one for professional, friendly and timely service. He does my new construction plumbing work.
Called the morning of the great ice storm in 2021, they actually answered the phone and came to my house and repaired the freeze broken pipes, they did a great job and didn’t inflate there price due to the storm. I would highly recommend them.
They are the best in town
I really liked using InTown Plumbing for the Rough In and Top Out for my renovation that I did to my house. I did the finish out myself because I wanted to have some fun, and they made it so easy with the great work they did! On time, responsive, good employees, good work, great people.
Excellent service! Prompt, polite. I will use this company again!
Carrie Callaway
3 years ago
Great quality work every time!
Michael the owner is always responsive especially if I have an urgent issue. I recently had a leaking toilet and the price point for a replacement and labor was very fair. They were able to get out the next day to do the installation. I also use him for descaling my tankless water heaters every year and again they are very responsive and communicate well with their arrival time. Michael is also familiar with many of the higher end appliance installation requiring specific plumbing lines.
Kelly Hall Hansen
a year ago
The only reason I am not giving them a lower rating is because of how nice the secretary/front ladies are. They are very responsive via text message (which I think is awesome).
HOWEVER. This company is very expensive. $150/hour + $25 travel charge to start, and it just goes up from there. I called them out this time because they did such a great job on my first toilet they fixed. I thought this next toilet, since they had done it before, was going to be a piece of cake. I even had them order the specific parts before they came to have them ready. Because I know each time they come out it’s over $100 no matter what they do (used to be $125 but it went up and I was unaware). So they came out and broke the new piece. This means they had to come back again. And they charged me again. AND they were hours late to even begin the second time. Thankfully they took a little off for the inconvenience of it all but it was only about 16% that they took off.
They are all very nice people but the lateness and the expenses will make me not use them again. This was a referral from my home owners insurance too, which makes me even more sad. Thank you for being nice and responsive at least, truly!
Excellent work and very reasonable prices
Intown Plumbing has been the most outstanding plumbing company . Owner Michael Grose was kind, friendly, efficient, helpful, and even great with dogs. He explains everything and his service was cost effective, fast, courteous ! We definitely will call them in the future. We would highly recommend them to friends, family, and anyone else in need!
This is the 2nd time I called and used Intown Plumbing. Both times they came within 2 hours of my initial call. They are affordable and very professional. I couldn’t ask for better.
Sherry Maxwell
3 years ago
Fantastic plumbers! Very professional and courteous!
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