Description
We are a specialized plumbing company providing plumbing sewer & water pipe repair & replacement services to the North Dallas Texas Area.
SERVICES
Drain cleaning, Faucet repair, Outdoor plumbing system repair, Plumbing leak detection, Plumbing leak repair, Plumbing pipe repair, Sewer cleaning, Sewer repair, Water heater installation, Water tank installation, Water tank repair, Air Conditioning, Bathroom Sinks, Cast Iron Pipes, Cast Iron Piping, Cast Iron Repairing, Cast Iron Sewer, Clean Outs, Clogged Line, Damaged Sewer Line, Damaged Sewer Pipe, Damaged Water Line, Directional Boring, Drain Issues, Drain Line Cleaning, Drainage System, Foundation Cracks, Foundation Repair, Free Estimate, Fresh Water Pipes, Fresh Water Systems, Galvanized Plumbing, Gas Leaks, Gas Or Electric, Health Care, Home Repiping, Home Services, Hose Bib, House Plumbing, Hvac Services, Hydrostatic Testing, Inspecting Your Pipes, Kitchen Sink, Leak Detection And Pipe Repair, Leak Location, Leaking Pipes, Locate Lines, Mold Removal, Needed Repairs, New Pipes, New Water Line Installation, Pest Control, Pest Management, Phone Consultations, Pipe Bursting, Pipe Line, Pipe Repair And Replacement, Pipes And Plumbing, Pipes Work, Plumber Inspecting, Plumbing Helping, Plumbing Issues, Plumbing Leak Detection, Plumbing Needs, Plumbing Problem, Plumbing Repair, Plumbing Service Work, Plumbing Work, Pool Leak Detection, Pressurized System, Pvc Sewer Pipe Repair, Re-Piping, Referral Services, Repair Cast Iron Pipe, Repair Job, Repair Work, Repiping Water Line, Residential Homes, Residential Plumbing, Residential Plumbing Repair, Residential Water, Routine Inspections, Running Water, Sewer & Water, Sewer Camera Inspection, Sewer Camera Inspections, Sewer Clean Outs, Sewer Drain Cleaning, Sewer Leak Isolation Service, Sewer Leak Repair, Sewer Leak Test – Hydrostatic Test, Sewer Line Issues, Sewer Line Repairs, Sewer Line Replacement, Sewer Line Replacement Or Repair, Sewer Maintenance, Sewer Systems, Shower Drain, Slab Leak Detection And Repair, Slab Leak Testing, Slab Plumbing Leak, Slab Water Leak, Slow Drains, Spot Repair, Take Off, Telephone Consultation, Testing And Inspections, Tree Service, Trenchless Pipe Repair, Trenchless Repair, Under Slab Leak Detection, Under Slab Leak Detection & Repair, Under Slab Leak Repair, Under Slab Leak Repairs, Under Slab Pipes, Under Slab Plumbing, Under Slab Sewer Leak Repair, Under Slab Sewer Pipe Replacement, Underground Pipes, Washing Machine, Waste Lines, Water Damage, Water Leak Detection, Water Leak Detection And Testing, Water Leak Repair, Water Leak Under The Slab, Water Line Issue, Water Line Leaks, Water Line Repair, Water Line Replacement, Water Line Replacement And Repair, Water Meter, Water Pipes, Water Pipes Under, Water Pipes Work, Water Plumbing, Water Pressure, Water Test, Whole House Repiping, Yard And Landscaping, whole house repiping,
Reviews
In July 2023, I had my sewer pipes replaced by In-House plumbing. I didn't take all that many photos, but I included a couple I took while the ground was still open.I was very impressed with the time that Chris took to write up the quote. Even his hand-drawn initial diagram was leaps and bounds ahead of the detail I received from the other quotes that I received. I'd presented the approach the other plumbers recommended in their quotes and, one-by-one, he explained why he didn't recommend the same.When we decided to proceed with the work, the next available time was about a month out, which worked fine for us as we weren't in an emergency situation.When the work started, I was greeted on the first day by a project manager who I would correspond with throughout the project. He and about 10-15 other men showed up to proceed with the dig. They finished all the digging in one day!The next day, they finished all of the plumbing. We were only without sewer access for a couple of hours tops and never did they leave us without access at night.The following day was inspection day. I checked the inspection in the Plano system and everything seems to have been filed correctly. The inspection was marked as 'passed' by the City of Plano.The final day was backfill, which the group also completed in one day.We had one complication with our sprinkler system. I had paid for the option for the company to hire their own sprinkler company to fix the work. That sprinkler company came by on the following day and resolved the issue.Overall, I was super impressed the the In-House plumbing team's work. I received quotes from four other companies, three recommending something a little different and then another that was a like-for-like comparison.
Michael Johnson
a year ago
Long over due review.. but over a year and new pipes are holding true.
I was impressed with the responsiveness from my first call to when I got the bid to the front office to Hayden the on-site supervisor to all the men that replaced the pipe, etc. They were very enthusiastic and very thorough in their work. The job went very smoothly. Everything was left in good order and cleaned up nicely when they left. Thanks for a job well done!
Shawn was taking his time reviewed the information and explained and highly Recommended! They were on time, fair priced, and very knowledgeable.
Frank and his group are working very professionally.
Adam Goldsmith
2 years ago
Extremely professional. Reasonable price and good communication on job status. Crew does efficient, quality work. Sales and Admin personnel are very personable and easy to talk to.
This company has the process down. They did great work. Highly recommend!
Kassandra Bonner Hart
6 years ago
Rick was on time, professional, and friendly. He completed the leak test in the time he said he would. We will definitely use In House Plumbing services again if needed.
The plumbers were very professional, hard working, and great at keeping us updated. They worked with us on alternate options and fair cost as our sewer leaks became a stressful extensive repair.
Daniel Johnson
2 years ago
In-House was referred to me from another business and came highly recommend. The technician that showed up was polite and knowledgeable. I was buying a new home and needed a hydrostatic pressure test before I moved forward. I will use them again.
Krista Hallecy
5 years ago
I cannot express enough how great these guys are and how grateful we are to have such a trustworthy group fixing our home. From beginning to end, the knowledge they bring, the information they provide, the professionalism is all what we needed to hire them and see the issue through. Shawn, Brandon, Thomas, Chris, and you whole team, thank you so much!
The Owner and all the fellows who worked on the house were really great. They kept me informed. They worked hard, arrived when they said, cleaned up, and I spent far less money than with some other plumbers. I appreciated what they did from using a camera to see where the problem was, to changing out two different locations for leaks under my foundations. Not a small job. THANK YOU GUYS!
gage chariton
8 years ago
They had 7 guys working to fix a problem on a holiday weekend Friday night at 11p. Couldn't ask for a harder working crew. Great prices too. Give Shawn a call if you need any major work done.
Jameson Goodyear
3 years ago
I had Rick out to do a hydro-static test. He was on-time and very professional and explained the tests and processes I might have to go through to detect any leaks. He had the pipes tested within an hour and luckily found no leaks. I won't hesitate to call Rick back for any of my plumbing needs.
Brandon Schneider
6 years ago
Shawn provided unmatched customer service. We found his company through the internet, yet still felt fully comfortable choosing them. Based on his communication and truly having the best interest of the customer in mind I would highly recommend this company!
Very fair price and great reputation! Highly recommend!
Radhakrishnan Narayanan
a year ago
Team was very professional and did the Hydrostatic testing. Explained everything. Great value
Five stars! If I could give more, I would. Brenda took all of my calls, she was very pleasant, explained everything in detail and she was sure to keep me updated before our project began. Chris, Trevor and Santos did our work and we couldn't be happier. They were polite and efficient and we would be happy to refer anyone we know to use In-House Plumbing Company in the future. Thanks again!
Very easy to work with, stuck to their quote and completion time. They were very professional. I would highly recommend them.
Kaci Cunningham
6 years ago
We have a problem with our vessel sink stoppers. Rick came out and was able to unstop the sinks but the stoppers need to be replaced. When we get the new parts they will definitely be the ones who replace them. Professional, very nice and honest. He wasn't here long and felt that it would be unreasonable to charge us for the time he was here because he was unable to permanently fix them so he only charged us the trip charge. I will be sure to recommend them often!
We used In-House Plumbing to replace a broken kitchen faucet. We had initially hoped for just a repair, but turns out the cartridge to our faucet (which was less than 2 years old) was faulty, which caused it to leak a lot. The cartridge replacement we got from the manufacturer couldn't be used (due to not being able to remove the old cartridge because it was stripped), so we had to purchase a new faucet. Rick was very kind & patient while my husband went & purchased another faucet. Of course, the new faucet didn't have all of the parts needed, so Rick went out & purchased the additional parts. After he returned, he installed the new faucet. He did a great job ....& again, was most patient & kind. He was professional & on-time. The job took longer than anticipated ....but it was well worth it. We are very pleased & highly recommend In-House Plumbing.
We had Rick has our plumbing for the after foundation plumbing test and we are very happy with his kindness, friendliness and professionalism
we will definitely recommend in house plumbing to others.
Larry Sullivan
5 years ago
Arrived on time. Courteous, knowledgeable, and professional, friendly and helpful.
Took care of house and treated it like his own.
Competent.
I wanted to take a moment to express my gratitude for the exceptional work your team did in replacing my entire cast iron sewer pipe with PVC to the street. The team's professionalism, knowledge, and attention to detail truly impressed me.From the initial consultation with Chris, to the final inspection, your team was courteous, communicative, and efficient. They took the time to explain the entire process to me in detail and answered all of my questions patiently. I felt completely comfortable and confident in their abilities throughout the entire project.The quality of the work performed was exceptional. The installation of the PVC pipe was done with great care and precision, and the clean-up after the work was complete was thorough and thoughtful. Your team made sure that everything was left in a neat and orderly fashion, which I really appreciated.Furthermore, the pricing for the work was fair and competitive. The quote provided was transparent and included all the necessary details, so I knew exactly what I was paying for.Overall, I couldn't be happier with the work that was done by your team. You exceeded my expectations in every way and I would highly recommend your services to anyone in need of plumbing work. Thank you again for your exceptional work!
Michael Siefert
5 years ago
Rick came by and tested my plumbing system for leaks. He was very kind and courteous. He obviously knew his stuff and he answered my questions well. Highly recommended.
In-house Plumbing was quick to respond and get a plumber over to our place for a hydrostatic pressure test. Rick was awesome, he called ahead of time to let me know his eta and was very courteous, clean, and professional. He took the time to thoroughly explain what he was doing and what would happen if things were in good working order and vice-versa; he also showed me where our clean outs were and why it was important to know the location of it as we had just moved in a few weeks ago. Our toilet had to be removed for this particular test and his work was very clean and thorough. I would definitely recommend Rick from Inhouse Plumbing.
Brendan Schaffer
2 years ago
They did a great job with quick service and straightforward honest pricing. Thank you so much for the quick response and timely service.
In-House Plumbing Company came to my house after I had the foundation fixed. The company that fixed my foundation, Hargrave Custom Foundation Repair, contracted with In-House to come out and check for foundation leaks as part of the foundation repair service. I was very pleased with all the people from In-House Plumbing. They were all careful of my home and courteous to me. I appreciated their concern for my time and their quick, but thorough, work in checking for leaks in the slab. I would definitely recommend them to anyone who might have a slab leak. We had one, a few years ago and wish we knew about In-House Plumbing Company at that time.
Renee Nichols
4 years ago
In house plumbing was recommended to me by another plumber. I thought I had a main line leak. They responded quickly, were on time and very professional. They spent a lot of time checking all my systems and explained everything they were doing in the end they determined I did not have a leak. I will use them again and have all ready recommended them to two people asking for a good plumber.
I truly am pleased with the work. It was fast, efficient, and great price, professionals are very nice and thoroughly explain what all was done
Rick was great when he came out! He took the time to thoroughly explain the issues with my toilets. You can tell that he cares about doing the job right and not just making money off people. He didn't even charge me for the trip! Wonderful experience!!
Thomas Dillon (Tom)
7 months ago
On time, minimal household disruption, Sean was friendly ans efficient
Terry Hubbard
6 years ago
My first time to use them an it was a wonderful experience.They came out to clear a clogged sewer line and found it was broken. I had heard this was the problem from the prior owner. The diagnosis was consistent. They gave me a quote for the repairs that were very reasonable to dig under the home and replace the broken pipe.They started the following day and completed.And then the invoice came at the same price as the estimate. Win win.I'll use them again.Ps: we had a minor issue a few days following and they ran over the same day and checked it out at no cost and we resolved that issue.
I received good service from In-House Plumbing. Brittany, who answered the telephone and setup my appointment was great, and explained and answered all of my questions. The plumber, Rick was very detailed. He also answered all of my questions, and did a good job.
Gabriel Davidov
4 years ago
Great service! Plumber went above and beyond fixing my drained sewage line by finding my buried drain holes when I didn’t think my house had any based on other plumbers failed attempts to find them. Will use them for all my plumbing needs from now on.
Rick showed up on time, did a great job and was enjoyable to talk with. They also do a great job ith their communications, which makes it easier for me to plan my time.
Bethany Choate
5 years ago
We had a great experience with In House Plumbing. We needed our plumbing checked after having our foundation repaired. Rick came the next day. He called and let me know when he was on his way. He took his shoes off outside before he came into my house. He was very polite and explained everything he was going to do. Great customer service and very reasonable prices. Will definitely use them again!
Michael & Donna Mathews
5 years ago
Rick did a great job. He called us 30 minutes before arrival and arrived on time. He confirmed the locations of our plumbing lines, explained what he was going to do and ran his tests then gave us the results real time. Rick is very knowledgeable and personable. Great job!
Michaelle Richardson
5 years ago
Awesome company. Shawn is perfect. Great work at a fair price. Used these guys for many years and highly recommend them.
Rick was absolutely fantastic. He was on time, explained what needed to be done, and very helpful. Will use In-House Plumbing again.
Robert Harding
10 months ago
In- House Plumbing from the get go was on their A game. The whole process from scheduling appointment, job estimate, and job completion was done in a timely and professional manner. Kudos to Brittany, Brenda, Chris, Willie, Harold, [ The Crew ] and the Owner. Thanks for excellent customer service and goin the extra mile!
Robyn Hollwedel
4 years ago
InHouse Plumbing again provided excellent customer service, thoroughly answering my questions, going the extra mile to follow up with a check for additional leaks at my house, and always being patient and respectful. Thank you, Shawn, Chris, Rick!
In-House Plumbing is a great team of people. They are honest, helpful, prompt and professional. Rick is GREAT at what he does. He was on time, worked quickly and efficiently. He did an excellent job. Also, he has very high integrity (He did not accept our tips :-) ). He gave him and the company 6 stars (Yes, six :-) )
I had a broken sewer pipe leading to the back bathroom. In-House Plumbing was the only service that took measurements inside and outside the house and provided a visual diagram of the house with the repair proposals drawn in. The gave me two options and recommended the more expensive. However they were still under the other 2 quotes. They regularly kept me apprised of the progress and finished the job as promised. I'm very pleased to have picked this service.
We used In-House for some faucet replacements and they sent Mr. Rick out . Rick was very professional, on time and explained exactly what he was going to do. I will use this company again and will request for Rick.Thank youDavid H
Derek Logsdon
4 years ago
Inhouse plumbing is great. I have used them multiple times and each time has been a wonderful experience. I would recommend and will use again.
In House Plumbing using the technology to track plumbers and performance, the plumber arrived within the service window and completed all works before the window closed. The plumber, Sean Denney was courteous, proficient, knowledgeable and very personable. He took time to explain what he planned to do and it is amazing the technologies he was using during the visit.
We honestly had no hopes of finding a reasonably priced solution for our plumbing repair needs. We were told we had a complete sewer system failure and were quoted a very large amount of money to spot repair/spot replace. I was advised by a neighbor to contact In House (who didn't even come up in my searches) and they proved to be exactly what we needed. From initial quote which was sent with a video created that explained exactly what the plan entailed - to completion the entire team was prompt, courteous and professional. They did the job quickly and correctly the first time with minimal damage to the interior of my home. They left the job so clean I almost couldn't tell they'd ever been there. I would 100% use them again in the future and would recommend to everyone I know.
Get an appointment quickly. Technician was on time, polite, knowledgeable, explaining things clearly and patiently. Very satisfied with their service.
Jourdan Massengill
5 years ago
We recently hired In-House Plumbing & Services to fix a problem we had with the drainage on our washer. This company has the best employees, and the pipes were fixed in such a timely manner! If we ever have any issues, I will definitely use this company again... and recommend them as well!
Tricia Snider
6 years ago
Rick was very pleasant and professional. On time and did the job!
Rick was on time, went right to the problems, gave us good advice and since we have to order some replacement fixtures, we will request him for the installation. He was polite, patient with us, and considerate of our home.
Matt Mladenka
5 years ago
Fantastic. Called for reminder, called when on his way, showed up on time and was quick and efficient to fix my issues at a good price.
As a Realtor, I have referred In-House Plumbing to my clients many times over the years and have always been impressed with their professionalism and knowledge of their craft. They explain their process very clearly and take the time to make sure the client has all of their questions answered.
I finally found a totally professional Plumber. After my initial call to the office, I received a follow up call shortly thereafter to discuss the details of my issue and was immediately scheduled for the next available time slot. Rick was prompt, answered all of my questions and provided excellent service. I have used In-House previously and will call them again if needed.
Rick was very prompt, professional and courteous. It’s nice to have such a positive experience with a plumbing company. Please thank Rick for his professionalism.
Jeff Buckland
3 years ago
Fantastic service by Rick @ In-House Plumbing. Reasonable prices (gasp!), easy to work with, professional service. Absolutely will be calling these folks back when another problem comes up that I can't fix myself.
In House Plumbing installed the new sewer system at my house. Chris gave me a sketch of the new sewer lines and a detailed video explaining how they build the new PVC sewer system, together with the cost estimate. These are informative. The other 2 plumbers, Nick and Harold, I met are also helpful, and addressed my questions and concern in a timely manner. The office is helpful and responsive too. She provided me the separate hydrostatic report within an hour after I requested it.The only hiccup is the crew did no fill up the hole inside the bathroom smoothly. My floor guy had hard time to level the new concrete, and spent whole day to put back the laminate floor.Overall I had good experience with In House Plumbing
raymundo mendoza
5 years ago
I had an awesome experience! these guys were very courteous and professional and knew what they were talking about I would definitely recommend this company to friends and family! thank you!
Setting up the appointment was easy. Office staff was very polite & courteous.
On the day of the appointment Rick & his trainee arrived on time & quickly took care of the issue in a professional manner.
Reasonable pricing. Will use their service in the future.
I felt assured and relieved as the In-house Plumbing crew(s) pursued all of my under slab sewer line leaks - 9 total. They rose to the challenge over 3 days and performed post work cleanup much to my satisfaction.
Brian O'Connor
3 years ago
Rick was early (but waited until the appointment time to come in). He went above and beyond to try to locate and perform the test for us. While he was ultimately unable to complete the test due to our lack of the proper hookup, Rick took the time to identify where it would need to be placed and gave us a (very reasonable) quote for the work.
Rick did a wonderful job, and was efficient, patient, and very kind. We'll be using In-House Plumbing from now on.
Stephan Sobhani
6 years ago
I have used them a few times for hydrostatic tests post-foundation work. They have always been very timely, professional, and reliable.
Samuel Ross
10 months ago
After getting estimates from three different well-rated plumbing companies, I am so glad that I decided to with In-House plumbing to have the waste line in our front yard repaired. They (Sean and his team) were everything one could hope for in a plumbing company: on time, courteous, knowledgeable, professional, hard-working, patient with my questions, thorough, helpful, and committed to doing things right. They seemed to know exactly what they were doing and why. I felt like I was in good hands with them and their pricing was also excellent. I would definitely use them again.Update: I had a second repair done by In-House. They replaced a broken pipe under my home that was probably caused by house-settling, and which had tree roots growing into it. Willy and his team were prompt, polite, knowledgeable, and did a great job!
I used In-House plumbing as a second opinion and ended up letting them do the work. My original company grossly overestimated the scope and price of the work, it was actually embarrassing. In-House Plumbing came in, did a thorough inspection and quoted a reasonable price for the work (they needed to dig an access hole since tree roots grew into my main sewage pipe). I felt very comfortable with the plumbers that came out and will certainly call In-House first for my plumbing issues next time. Thanks!!
Chris, thank you very much for skillfully completing the plumbing work behind my hot water tank today. I truly appreciate it.
Had a bathroom water leak seemingly coming from the wall....was very concerned. Rick came out on time, diagnosed the issue as a small leak from the shower valve. Less then $200 later, all is fixed. Great job by a good guy!! Thanks to Rick and In-House Plumbing
I had a great experience with In-house plumbing. I had multiple plumbers come check my sewer system and they gave me way overpriced quotes. If they weren't overpriced, it was only a small section repair for over $9k. One quote I got from a plumber was for $45k for the complete sewer system replacement not including braches to the showers and outside sewer line. Chris and Sean from In-house plumbing explained everything they were going to do without if this then the price will go up bs. When they inspected the old sewer, they didn't guesstimate how much digging (so no surprise charges) and they provided a sewer reroute option that was more effective. If you are frustrated with ridiculous quotes give In-house a call. FYI- complete sewer replacement (under foundation) completed in 4 days.
Deanna Whisenant
5 years ago
The crew that fixed both leaks in my home were just exceptional. Kept me informed, answered all my questions and cleaned up after all that work. Really appreciate the hard work. Would highly recommend In-House Plumbing
Gary McBrayer
5 years ago
top notch! great job! stuck with their price even with extra work done. definitely use them again if needed.
Joshua Walker
6 years ago
Rick was on time, quick, and explained everything wrong with our downstairs shower. Couldn't ask for more straightforward service.
Hasmukh Savalia
a year ago
I like their service.Office staff members are on call and communicated very well.The peoples working on site also explained everything they going to do and doing.After job get done. They cleaned up all extra dirt and other stuff.They all worked hard to finish work on time.Thank you again all staff members.
We have lived in this house for 19 years with ongoing plumbing problems. Many plumbers have told us to do this or that without a lot of evidence as to what it would accomplish. I immediately realized Rick and Willie knew what they were talking about and showed me issues in my plumbing system that were completely opposite of what I had previously been told. Will continue to use them for plumbing needs. Reasonably priced as well.
I have used In House Plumbing now on 2 separate occasions - 3 years apart - for the same thing - repairing a sewer line leak underneath the foundation of my home.Tearing out flooring to dig a hole in your Foundarion is not a fun thing to have happen but In House Plumbing handled the job like pros.From initial leak detection test (which is most competitively priced in the metroplex) to isolation test to actual repairing of leak - this company is the best. They prepped the area and staged the job excellently by stacking the dirt in buckets. The leaks were exactly where they had indicated in the isolation test and then reconfirmed by blocking off the system and filling up the lines. The site manager showed my the leaks before doing the repair work confirming what was found. Once repairs were completed, they retested system with me observing to confirm the work was done properly. Outside of having holes on the flooring where the repair was done (which is expected), you couldn’t tell they were there. Excellent job of cleaning up from all work.I highly recommend In House Plumbing for any foundation plumbing repairs or testing.
Hannah Larsen
5 years ago
Very reliable. Showed up promptly for appointment as scheduled. No problems.
Sabine Hemmingway
4 years ago
Very good customer service. We had a difficult situation with an expensive plumbing repair needed and they offered a free estimate and innovative ideas to approach the situation with a more affordable option. Will definitely recommend them in the future!
These guys are great ! Great communication process. Had a leak, they got onto it quickly and fixed it in a timely manner even though it was a not an extremely urgent matter and had been contained to prevent any more damage. Reasonably priced even. Will continue to use them going forward for any needs.
I had a water leak in my main supply line to the house where the line penetrated the concrete to go under the slab as determined by Fresh Water Leak Detection Co. In House came out right away on a slightly rainy and muddy day, cleared the small pond of water created from the leak, drilled the concrete and found a pin hole leak. They quickly fixed it.I am so happy as I had been living off stored water for quite awhile and could not do laundry or even use the dishwasher.
Julia Kanneman
4 years ago
The people at In-House Plumbing are professional, honest and reliable. We were having some issues with our main drain line and only knew the issue was somewhere between our house and the back alley. Rick was able to come out within a few hours of my call, and he realized that one of the big trees we had in the yard was sitting directly on top of the line, slowly crushing it and causing the water flow to slow and back up. He said the line actually looked pretty good for a cast iron pipe (our house is nearly 100 years old), but if removing the tree didn't do the trick, then we'd just need to replace the part of the line that was damaged by the tree. We ended up removing the tree the next day and it seemed to lessen the issue. We are going to keep an eye on it over the next month or so, and if there are still issues, we will give In-House Plumbing a call back to replace the part of the line that was damaged by the tree. We would definitely recommend In-House Plumbing for your plumbing needs.
Elizabeth Page
5 years ago
Rick was on time, professional, and explained the process. Also explained the problem, next steps, and shared links for knowledge.
Joe Sendrowski
5 months ago
Very good communications from both the home office and the team on site. Anwsered all our many questions about work progress, how the repair is done and any potential afterwards problems; there were none. Team did an excellent clean up after having to tunnel beneath the shower to fix a pin hole leak in the copper hot water line.
In House did a fantastic job locating leaks under my foundation and repairing them. Everyone of their employees that I encountered were courteous and professional. The job was left spotless. I can't say enough about In House Plumbing Company!
I'd like to thank Inhouse plumbing for the work recently done to repair a broken sewer pipe under our slab foundation. I was impressed with their communication, time and detailed explanation of the work I needed done. During our consultation they also helped me out with another minor problem I had and gave me excellent and helpful advice for protecting my investment. Shawn was professional, punctual and informative. I am also very pleased that the company honored their commitment to my repair request even with the recent winter storm. Pricing was fair and up front with no surprises or hidden fees. I am very satisfied and would highly recommend them for your plumbing needs.
Veronica Rodriguez
5 years ago
Rick was very nice and efficient - he even took his shoes off before entering the house (that alone I would give 5 stars for just for the courtesy). I had my bathroom and kitchen faucets replaced (and leaks fixed with it) - I would definitely recommend just for the service and not having to worry throughout the process of him completing the work.
Follow up on foundation work. Rick explained his work and was efficient and neat in completing his checks.
Joyce Hauerwas
3 years ago
Very pleased with the promptness and explanation of what needed to be done. Got the job done quickly by friendly plumber !!
Outstanding company great group of people. Honest, knowledgeable, on time, fair priced and Great Communication, I was contacted four times before and twice after my appointment. They take pride in what they do and want you to be happy. Highly recommended.
Excellent service and communication from the management and office staff to the work crews. The project to replace our home's cast iron pipe sewer lines was completed on schedule and this company's attention to detail and ability to go the extra mile to make things right for the customer is outstanding. Thank you to the In-House Plumbing team!
My husband called to see if they could repair a busted pipe where he had already done some digging, and they wouldn't come out because the fact that he had already dug around the leak would void their warranty.
Jarrod Hollinger
2 years ago
A few weeks ago, we noticed water backing up in places that it should not be. Our home insurance company sent out a plumbing company that advised that we search for a company that specializes in cast iron replacement. We reached out to one company that quoted us an extremely high price to replace only one sewer line. We looked for a second opinion and reached out to In-House Plumbing. General Manager Chris came out and took measurements of our house to set up a proper quote to replace all the cast iron. After reviewing the quote and the game plan to replace the cast iron, we decided to proceed with In-House Plumbing. We are very grateful for the hard work and professionalism they brought from beginning to end of the project. Most importantly, we are grateful to have a plumbing company that is honorable and trustworthy to fix any plumbing issues in our house, but will gladly recommend to anyone with any plumbing needs.
Rick from in house plumbing was honest and friendly and a very trust worthy person . I highly recommend this company and will recommend to family and friends .
Chris Zarmakoupis
3 years ago
I needed to obtain paperwork from 2012 for work that In-House had completed on our home under the former homeowners. I was impressed that In-House still had the paperwork on-hand and sent it over to me within 5 minutes of my request. Having that history of the updates and repairs made to our plumbing system is very helpful. Thank you!
I was thinking of hiring In-House Plumbing to fix a leak in the sewer line but when I telephoned them, the employee told me that it is their company policy not to tunnel. I forgot her name. It starts with B. They want to cut a hole in the foundation, make $3000 or $4000, leave you with a mess and move on to the next job. A hole that is 1 foot by 2 feet is not a small hole.
Christine Hernandez
3 years ago
Jackie was very nice. He educated me on the tests he was performing so I could understand his findings. He answered all of my questions and did so respectfully. He was very knowledgeable, and respectful, he even took his shoes off when he came inside even though I didn't ask him to.
Always on time and professional.
Gerald Reynolds
3 months ago
Visit with Chris went very well. He was very professional and informative. He explained the whole process and what we could expect. I will keep the proposal in file until we decide to make this investment in the removal of the cast iron pipes. Thanks for reasonable proposal. Gary
Brittany answered the phone and was very helpful and patient with me (many questions). She had good knowledge of the company and steps to be taken. I was able to get an appointment for the next day. Rick came out on-time, and explained the steps he would take to find the leak. He was very thorough and explained/showed me everything he was doing, why and the result. I had many questions and I am quite curious in these situations. He was very user-friendly for someone who does not have any background in plumbing -- giving examples and re-explaining points so I would clearly understand. His patience, friendliness, expertise, professionalism and understanding my needs made this a non-stressful appointment and provided confidence knowing exactly what/where the problem was, how to fix it, etc. I will definitely use In-House Plumbing again and refer them to my friends and neighbors. Thank you!
Rick had been really wonderful in explaining everything and detailing his work. He tested my plumbing system and explained me how it works, and let me know everything that we should know about. He was so patient to wait for accurate results, which i did not have in the past. He had given me a free second opinion
Good work, thorough, honest. I highly recommend.
Matthew Moore
4 years ago
In-house plumbing completed a re-route of my complete house a couple of months ago. I was having some other work done on the house this past week and a concern came up. I contacted in-house plumbing about the concern, the owner called me back within 15 minutes. 2 plumbers came to the house to see the concern within 30 minutes and completed the work necessary to address my concern to my satisification within 3 hours.
Fast and friendly from the initial call through the entire process, including keeping me informed with text messages to confirm the appointment. If you want to be treated like you are the only client the company has, call In-House Plumbing. Rick came out to replace a toilet, and was super careful, thorough, and efficient at a very reasonable price. This company sets the bar high for other plumbing firms - you will be highly impressed.
Bojana Trninic-Radja
5 years ago
Very professional. Came on time, did a good job and issued report.
Rick is pleasant person to have him in the house. I 'll recommend tis company.
Briehna Kimbrough
5 years ago
Rick was very professional and knowledgeable on the next steps for my leak issue. I really appreciate all his help!
We chose In-House to re-plumb our house because we had cast iron pipes. They were done in 3 days with our 3100 sqft home. They were on time, quick, and answered all my questions.
Mark and Nancy Berge
6 months ago
In-House Plumbing completed a whole house replacement of our cast iron sewer pipes for us 6 weeks ago. The job went just as scheduled and they actually finished one day ahead of time. They had to dig 4 tunnels (one through our concrete garage floor), dig a substantial length of trench lines, and navigate around an in-ground drainage system and unmoveable landscape features. They had a very efficient and experienced crew who did an amazing job with the excavation of an unbelievable amount of soil. The plumbers quickly made the new connections and expertly placed the exterior drain cleanout access points. We had very minimal down time and then the crewmen carefully refilled the tunnels and trenches. The cleanup was handled efficiently and completely. Communication went well throughout the job. At 6 weeks post completion, all is well. The trench lines are leveling out and we are very happy with the work that was done. We definitely recommend In-House Plumbing.
Great Service will call them first every time. Rick was great. They were very informative and the pricing was fare.
Rick came to assess a drain blockage problem and addressed it while he was here. He and his assistant Sean, were professional, polite, and effective in fixing the problem. We'll definitely use them in the future.
Catherine Coats
4 years ago
Quick and efficient service. They came out right on time and checked our system for any leaks. A report was submitted in a timely and professional manner. I enthusiastically recommend!
Mukhtar Esmail
3 years ago
Rick is best at what he does. He was on time, very focused at his work and knows exactly what he is doing. He was kind enough to unclog our food disposal when he found out it was not working properly as he was performing a leak test. I would definitely count on him for any plumbing needs.
The company was very responsive and professional. They communicated thoroughly every step of the process and showed up on time. Completed the project in a timely manner and respected our property.
Kenneth Connor
5 years ago
Rick's visit was to check for leakage in the sewer system. He explained what he was doing and why, and answered all my questions. I was very pleased with the outcome.
I had all of my sewer lines replaced. They had to tunnel underneath my home in 2 different places and tunnel through the bathroom floor. It was a big, messy job but they finished within 5 days. Everything is working well so far. Thanks!
The two techs who came excavated outside in stormy wet muddy conditions to fix a leak under concrete slab from a foundation repair. Their boss should give them a bonus for bad weather days and do their laundry. I was sure they were gonna reschedule but they got the job done!I also wanted to add that the other InHouse techs for plumbing inspection and leak detection I felt were honest and the fees were upfront and no surprises. I spoke with another company for a quote and their fees were much more expensive and a bit confusing when it came to calculating labor, amount of time spent on job, and depth of dig. More of a coin toss in price which I don't like.
Deborah Saldivar
5 years ago
EXCEPTIONSAL service! The team at In-House Plumbing is amazing. I called to make an appointment at the very end of the day and the lady who answered took her time with me to explain the process and asked good questions to understand what all different services I needed. Rick came out, listened to me and and advised of resolutions. He explained everything very well. He was very polite and extremely knowledgeable. His experience is amazing and he is a master plumber! He fixed all my issues: had a low volume faucet, all I needed was a new faucet (it was only 40 years old). He replaced our water valves in our guest bath shower. He resolved 2 slow drains and replaced a 2nd kitchen faucet. Price was very reasonable for 5 hours of work! Rick advised it would be about a 5 hour job. He finished within the time frame explained and charged me exact price quoted! In-House Plumbing is my new plumber of choice!!!
Dietra Marshall
3 years ago
Oh My Goodness..... In-House Plumbing was Awesome! Brittney was very professional and answered all of my questions. I committed to the repairs on a Friday and the slab leak was completely repaired on Monday!! Thank you! Thank you! I will definitely refer others to In-House Plumbing!
Allison Holaday
3 years ago
Rick and Willy were fantastic at quickly assessing our home and giving results fromHydrostatic water testing. Rick is super-knowledgeable and informative. He can deliver bad news (water leak) very nicely!Update: September 2020. In May 2019 I entrusted In-House Plumbing to replace our entire sewer line under our slab foundation house. This was not an easy job and everything went smoothly. Our cast iron sewer line pipes were 61 years old and had corroded. The plumbers pulled pieces of the pipe out from underground and they looked like Swiss cheese; so many holes. Their custom videos to your house explain how PVC pipes will be used to replace old cast iron. Fast forward to September 2020. Rick comes back to our house because a toilet is not flushing fully. He explains and shows me the problem. He also explains how one toilet in our home is different from the second and why the problem occurred in one and not the other. He gave me specific recommendation of different brands of toilets to purchase online to have delivered to our home. He also gave me the size needed and specific details to make sure the new toilet has. Rick is a gem of a human; professional, polite and complimented me on my attempt to replace a toilet valve myself! We of course both wore face coverings. I can't wait for the new toilet to be delivered and for someone from In-House Plumbing to install it. I hope this company will be my plumbing company of choice for life.
russell leigh
3 years ago
I had a company I was using in the past that did good work for a reasonable price but I just felt the guys doing the work were often rude with no customer relations skills. I had seen in house plumbing ads before and they seem to have good reviews so I gave them a call.I called in house because I was concerned I may have a leak and wanted a test done. I called and they were able to send a plumber out the next day. Rick showed up on time and was very nice and explained the testing process. He came back with the results, no leak. Payment was easy and receipt was emailed.I was pleased with the service and response.
This was a fantastic company to work with. They were prompt, courteous, efficient and reasonably priced. I definitely will use them for future plumbing problems.
Jennifer McCurdy
4 years ago
I cannot recommend In-House Plumbing enough. When I had a slab leak, I called my trusted plumbing company and they told me We don't do slab leaks. CALL IN-HOUSE PLUMBING. They'll take good care of you. He was right. These are plumbers that know the right way to do the work, and recognize the work that was done incorrectly when they see it. I had a particularly difficult case, and they had a whole team of experts at my house all day to get it done by the day's end. Their price could not be beat, either. This is a company we need to keep around.
Rick was very professional and we really appreciated how quickly he was able to respond to our request and complete the work!
Called & arrived promptly on time. Knowledgable, courteous, polite, careful in and around home, and explained all procedures. I would definately recommend!
maryann piper
3 years ago
I had my foundation fixed and the results were catastrophic. The plumbing was so messed up that the bathroom was unusable. I decided to remodel and gutted the entire bathroom. I had In house plumbing come and they tunneled under the house and had to chiseled all the PVC from the foundation and replaced it all, all the way up to the shower head. I thought surely this would be a mountain of money but they were fair with me. I had used them before and they do amazing work and are always fair with the price. Chris even told me that when I was ready they would come out and put the Toilet in for me. This remodel took 9 months with the coronavirus and being furloughed, but he stayed true to his word. They send Rick and I love him. I worked from home and he had the toilet in and quietly left while I was on a conference call. This team is the best plumbers I have ever worked with. I'll never, ever, call anyone else. You will not find a better outfit. Mary Ann
They were on time and did a great job checking the lines for leaks.
Liliane Ratolistka
a year ago
Damion and his team were very nice, did a good job. They cleaned up when they were finished. I am very happy with the crew it was nice to work with them. Damion explained everything in detail it was very nice to work with him. I am impressed with all of them.
Great Job! Very professional company. They tunneled completely under my house to replace the pipes. They showed real concern for the customer and they were very conscience about keeping everything as clean as possible especially when we had the rain storm that turned everything into mud. I will recommend this company to anyone who needs a plumbing company that is honest and does excellent work.
Radford University
5 years ago
Shaun was friendly and very forthcoming with any information about the entire process. He gave us information about what to expect going forward and answered all questions
granolagirl2323 Gfunk
a year ago
As usual In-House plumbing provided great service. Plumber was courteous and professional and took care of our clogged kitchen drain. He really did the extra work to make absolutely sure all the pipes were cleaned out and clear! Would definitely recommend this company.
Craig Sanders
5 years ago
They completed a very large job over the course of 3 days. It rained heavily on 2 days, but this didn't stop them from advancing the trenches and tunneling under my house. Replaced the entire under slab sewage plumbing with PVC and connected to to the sewer main in the backyard. They ran into an unfortunately placement of some of the old cast iron couplings placed in the concrete slab beam. However, they were able to come up with a solution for connecting to the vent stack in the concrete beam without having to route the piping outside of the wall. This allowed a fix that wouldn't be aesthetically unpleasing. Excellent job!
Excellent service and reasonable rates in addressing under slab plumbing problem. I will seek future repairs with In-House and send referrals their way before looking anywhere else as I have found the go to guys for difficult to address plumbing issues.
Jean Crissien
4 years ago
Can't speak to the quality of work on plumbing fixes, but Rick came out to do a free second opinion for a slab leak test we had done and was very informative, professional, and honest. No pressure to schedule isolation test , no push for me to spend money. Just good information and options. Will definitely consider them for future work.
Chris was very professional and we were very impressed with the service he provided. They were able to provide us with an inspection report for the insurance company with no problem. We are very appreciative. Highly recommend for any issues or concerns. Looking forward to working with them again in the future! They are honest and just as advertised. Don't hesitate to reach out.Lam Nguyễn
Professional job. Rick explained all the tests he would be performing and check for any potential issues so the tests could be performed without problems. Rick was very courteous..
Richard Phillips
4 years ago
I called In-House because I had a pipe leaking in my yard (sprinkler control line). Rick came out, located the leak immediately and had it repaired in less than half an hour. He was extremely courteous and knowledgeable, explaining what he was doing as he worked. He then presented me with a bill that was very reasonable, charging me exactly what I was told in advance the charges would be (integrity!). I will absolutely use them again in the future and would highly recommend them to anyone else.
Lymphedema Savvy
a year ago
Chris went above & beyond again, not only determining where the problem was but in changing out my washer hoses (the ones I had were old & he wanted to ensure that wasn't giving a false sense of a leak...but they needed to be changed anyway, he said). He also caulked around the vent stack as the prior company hadn't & didn't charge me for the visit. What other company would do that? Willie was with Chris & tried to fix my gate that was leaning & no longer locking in his downtime. Fantastic guys!
Kevin cameron
2 weeks ago
In-house plumbing does Cast Iron Replacement , right! They are pros at this. They have the right size crew for the job at hand. They are quick they are courteous. They are prompt. They are punctual. They are responsive to any questions or concerns. You may have. Most importantly they are priced fairly.
We have used In House Plumbing for pressure check, leak repair after foundation work, and now a leaking outside faucet. Everyone has been friendly and efficient from appointment setup to job completion. Rick has been great to work with for both the pressure check and the faucet repair. As new home owners we are happy to have found a company that we can rely on when problems arise.
Very pleased with In-House Plumbing. The receptionist explained everything to me and was very nice and patient with all my questions. I hired them for a FREE second opinion after a plumbing co tested my water lines for leaks after some foundation repair work and told me my sewage line was leaking. Rick came out and explained everything to me in detail. He took time to fill the drains inside the house and checked them all out. While he did find it was leaking, he also determined it was an outside leak and easily repairable. Why couldn't the first plumber determine that? Rick saved me alot of stress and money! I'll be using them for the repair work now.
I had several plumbing projects on the new house I just moved into. Rick came and was timely and thorough in his work. My dad has used this company too, and we trust their professional opinion in our plumbing needs. There was even a small issue after Rick left, but he came back to fix it that same day!
In-House plumbing is always reliable and honest. They are on time and careful - and they never track mud throughout the house.
Fantastic service. Great employees and owners! I highly recommend them! They did an amazing job on replacing a cracked pipe in our commercial building! I was amazed at how much they had to do to solve our problem! THey had to tunnel under our building to the laundry room and replace the entire copper pipe that was rusted and cracked! I HIGHLY recommend them!
Brenda Bennett
7 months ago
I received an estimate on a sewer line replacement on 2/3/23. Chris was very professional and spent quality time explaining the entire process of the replacement with me. He went above and beyond on so many levels! Thank you, Chris, for sharing your knowledge & expertise!
Rick did a good job in a timely & efficient manner. He was polite & easy to work with. He's an asset to In House
Timothy Richard
4 years ago
Used InHouse Plumbing for a leak test. Rick was very professional and courteous. Would use again.
Susan Berry Frizzell
5 years ago
In House Plumbing recently did a partial reroute of my sewer lines. They were extremely professional, on time every day and finished in the time frame promised, well-priced, and very honest. There was a some accidental damage done to my floors during the initial investigation (before the major reroute work) and they went well above and beyond to apologize and cover the costs of fixing it. They also did a great job cleaning up and left everything in my home and yard in good shape - which is impressive given how much dirt they dug up. Highly recommend them!!
Complete sewer reroute. Great price, great communication, hard workers. I highly recommend Shawn Bucklew and the folks from In-House Plumbing.
Rick was professional, very pleasant and efficient. I wish more businesses were like this.Follow-up: Rick came out for more work and did an excellent job, once again.
DeLinda Hendricks
3 years ago
Rick who came out to our house but he was very prompt and very courteous. Gave me a full detailed estimate of work that needed to be done. Today was a free estimate with no high-pressure sales just the information that I need for any repairs.
This is the second time I've had work done by In-House Plumbing. Both were sewer leak repairs and both times they were professional and did very good work. These are the only plumbers I will ever call.
After a very upsetting diagnosis about the plumbing under my slab by another company, I am so happy I called In-House Plumbing to do the work. The whole crew was friendly, kept me informed, explained things well, and even did some extra work without charging me more. They were done when they said they would be, and I am very happy with the work.
We were in the late stages of selling our home when we found out we needed extensive repairs. I called and spoke with Brenda and she explained that the owner would be calling me. Shawn called and spent a good amount of time listening to our situation and explaining the process to me. I immediately felt comfortable with the process. The job threw us some unexpected curves, but Shawn and his Team, Chris and Brian, made sure we were informed along the way. We couldn't have asked for a better experience. The whole Team made the process a pleasure from beginning to end. Thank you Shawn and Team!
I cannot say enough of the excellent job In House Plumbing Co. has done on the slab leak in our house. It was a hard-to-find leak under the slab. They painstakingly detected and fixed it.They went out of their way to fix the leak, and yet, did not charge us a cent more for their extra time and effort.This is a company that truly puts Customers First.Thank you, In House!Thank you, Shawn!
I've hunted for a decent plumber for years now. Gone through five different services and finally found In-House. If I'd found them sooner I'd have saved myself a lot of hassle, they've been professional, courteous, and (best of all) very reasonable with their prices. I can't say enough good about them.
Laurie Steenis
3 years ago
I have used and recommended In-House Plumbing on multiple occasions and multiple homes and recommend more! They are professional, experience, fair and reasonable, on-time, and do fantastic quality work! As a Realtor, I hesitate to recommend contractors until they truly are proven, skilled in their professional, honest and ethical. In-House Plumbing meets all these criteria and more - thank you!
I had several companies give me an estimateIn House Plumbing was so thorough and courteous and detailed and their price was the most reasonable. The incentives for discounts was great. The crew chief was great..kept me informed the whole time and took care of business. The extras were much sppreciated..filling in low areas with dirt and a couple othersI was so impressed by the company's professionalism.You guys are great!!!
If you have a 1970s built home with cast iron drain lines, chances are you will need these guys for leak testing, isolation and repairs. They were the lowest price out of 4 bids and they did a GREAT job. They showed up on time, finished quickly and the master plumber personally addressed each issue.
Johnny Ervin
9 months ago
Willie was very professional, friendly and knowledgeable. He took the time to answered all our questions and resolved our problem in a timely manner. When I called to schedule an appointment they communicated the process and pricing well. Would highly recommend to anyone in need of plumbing service.
Vinod Cheriyan
6 years ago
I have used in house plumbing for several times now. This time it was Rick. Very professional guy. Shawn owner and dispatcher Brenda was greet too. Usually I don't go with companies charge upfront fees, often they just want to collect service fee and walk away. So when I started with Inhouse plumbing, was little suspicious. Great company, very reasonable price, no gimmicks.
Rick was on time, professional, and did the job quickly. I have always had a great experience with this company.
Nicholas Caldwell
3 years ago
Even though this company is in Texas and I am in South Carolina, they just saved me $500 from an unscrupulous plumber by publishing a post on their website which perfectly described the scam that my plumber was trying to run. I really appreciate that they are not only acting professionally but are sharing their expertise in order to make their entire industry more professional.
Francey Beall
5 years ago
This is my third time to call on In-House Plumbing ( over several years) . Each time they were punctual, efficient, strong knowledge of plumbing industry and tools needed. They are very communicative - what you want from a service company. Check out their website....it is a great tool for learning what their process is for some plumbing needs
Chris came out and gave a bid to replace the cast iron under our house. He was very thorough and professional. Made sure everything was explained clearly. We haven't moved forward with the process yet, but I expect the quality would be exceptional. I have seen a neighboring house and their work on-site was very impressive.
This was my first experience with In-House Plumbing. I was able to get an appointment within one day which was helpful. The plumber was friendly, knowledgeable, professional and caring. I was able to pay right at the end of the appointment which I liked.
Iris Cervantes
5 years ago
Quick and easy, $150 to unplug the tub. Worth the money. Rick is awesome.
Connie Harper
3 years ago
Very impressed with initial visit for a free 2nd opinion estimate given by Chris. Everything from initial phone call with Brittany, to the visit, to the estimate was all positive and explained in detail and was very professional. They beat the price of the other plumbing company, but their prompt communication and professionalism sold me before I even got their estimate. They are doing a total rerouting on an old house that has had many foundation leaks, and they could do it tomorrow PTL!Update:In-House completed the project and I had a very good experience all the way through. They took care of all problems that arose. Communicated well, prompt, and took care of a few problems we weren't every aware of. Felt very comfortable and pleased working with them through the whole process. Continuing to give them a 5 star. Thanks guys!
Heather Youngquist
2 weeks ago
This plumbing company is amazing. They are great, honest people that go above and beyond for their customers. I cannot recommend them highly enough. If you need plumbing work, this is the best company there is. They are the only plumbers I will use and I recommend them to any friends in need of plumbers!
Andrea Fischman
3 years ago
It was a great experience to get in touch with the in-house plumbing Company on my side with a really difficult case which seemed to beto difficult for a homeowner who has to fight an insurance and fraud plumbing company. Shawn made it possible with a professional Video presentation to get a case going to be resolved and helped me to geta solution. Thank you so much Shawn and your Team and I just canrecommend this Company to anybody who need a good and trustful plumber.
Had my bathroom lines rerouted. In house plumping has an amazing team. Shawn, Brenda, Chris, Thomas, and Brandon went above and beyond what I was expecting from the great customer service to the professionalism. I will for sure use them for any future plumping needs I have.
Tu Anh Schroeter
a year ago
cast iron pipe replacement. great job, team was fast, efficient and did a good job communicating the progress and what actions needed to take place (like some of our pipes were broken inside the cement foundation slab); Damion did a good job to check for leaks and saved us some money. thanks to In-House Plumbing for doing a great job.
Bethany Michaela Jones
3 years ago
They did a great job testing for a leak under the house, they were friendly, informative and did everything in under 30 minutes!
I was very surprised by the level of service and timeliness of both Brenda and Rick. Brenda helped schedule our initial appointment and she was very knowledgeable about the services offered, policies and next steps. She understood the urgency of my need so when she had a cancellation she contacted me multiple times to make sure I was aware of the earlier appointment availability. Rick was very polite, on time and thorough when discussing next steps with me. He also made me feel very comfortable given that he was testing the plumbing around my home while my husband was not here. Each time I had questions and called their main number- even if I left a voicemail, they were very prompt to get back with me (usually within 1 hour or less). I would highly recommend In-House Plumbing.
Steve Vanderhill
6 years ago
I have recently used In-House Plumbing to perform leak tests on two different houses. They were very punctual for the appointments, performed the tests very professionally and with immediate feedback. Their fee was also very competitive. I am very satisfied with their leak detection services, particularly from the onsite plumber/technician, Rick, and I would highly recommend them.
Rodney Sullivan
6 years ago
We had a sewer line replaced and routed around the house instead of under the foundation. Everyone we dealt with from In House Plumbing was knowledgeable and courteous. After getting two other estimates I called Shawn who spent quite a while on the phone explaining the good points and bad about our situation and the other bids. He then sent Chris out to do a Free second opinion. This turned out to be a nearly three hour assessment and written estimate. Their bid was in the middle of three but closer to the low end. They scheduled the job quickly, showed up on time each day and even completed slightly early. Workers were respectful of us, our home and property. The final price was exactly the same as the estimate.We were pleased with the entire process and will recommend In House Plumbing to all our friends and family. They are definitely our new plumbing company for all our needs.
Jodi Crawford Wright
2 months ago
Courteous, thorough, reasonably priced.
Glynda Roland
6 years ago
Rick called to let me know his arrival time. Before entering the house, he took off his shoes so he would not track dirt into the house. He checked for any possible water leaks under my home after foundation repair was completed. I was pleased with his work.
Maheeb Jaouni
6 years ago
Rick was wonderful . Appreciate that he came on time, did the repairs needed after explaining the problem. Easy to work with and knowledgeable. I will definitely use in-house plumbing again for my plumbing needs.
Vicki Masters
4 years ago
Rick was very nice and very thorough. I would call In-House Plumbing again
On my way home and one of in house plumbing trucks just tried to run into my truck ! I guess I wasn't doing 25 miles over the posted speed ! Really can't believe you would put all us at risk cause you're in a rush ! Thanks IN HOUSE PLUMBING YOUR DRIVER ALMOST SMASHED MY TRUCK !
Damion and Willie Hoyle found a very hard to find hairline under-slab leak that arose after a foundation repair. They are effective because they have the right tools (slab X-ray and pipe cameras), which allow them to methodically narrow down the leak location. This is my second time to use InHouse. They will always be my go-to for slab leak repairs.
Aimee Slate
11 months ago
Great communication. I appreciated knowing who the job site leader was each day and progress updates throughout the project. Our entire entire under slab plumbing was completed quickly, with minimal disruptions to daily life. Would recommend.
In-House Plumbing (Jackie) did a quick, but thorough, job testing the sewer line for leaks and testing the water supply line. He answered all my questions and explained the process before and during the leak test.
Rick performed a water and sewer test after out slab was lifted. He showed up exactly when he said he would, was polite and completed the tests in less than the time he estimated. Unfortunately he found a sewer leak. Based on our experience with Rick we will be using In-House Plumbing to isolate and fix the leak.
Highly recommend this company for leak detection and repair. We replaced our cast iron pipes after they detected a leak in the sewage system. The estimate given to us included a video walking us through the different options for repair, explaining all aspects of the issues found in the pipe system of our 40+ year old home. The estimate was clear, concise and reasonable priced.We had a multi day project, their employees arrived promptly and usually early and immediately got to work. The office communicated well with us prior to the work starting and the foreman was always available during the actual work.When completed they repaired the concrete that had to be removed, filled all the holes and left the property basically as it was. I’ll be recommending these guys to all our friends and family.
Michelle Pietrowski
6 years ago
Chris arrived on time. Quick service. Have me all of my options and didn't try to over-service to cost me more money. They will absolutely be my first call for any plumbing issues
The brick man and the sprinkler man both did great work and communicated what they were doing to me as well.
Prashant Bhat
3 years ago
I had a very pleasant experience with In-House Plumbing company. The lady who took my call was very patient . She seemed to understand what we were going through and quicky was able to setup with an in-house expert to review and repair the situation. The technical, Rick Hoyle, called me a few minutes before the schedule window to give me an estimate of when he would arrive. He knocked at the door at the promised time, went over the problem area and suggested we check the sprinkler system. He was right on the dot. While the issue was straightforward and I should have checked out all my options before calling for help, Rick was patient, explained the entire process and problem. I learnt a bit about water lines also during his visit. Since the time it took to detect the leak and fix it was not too long,he offered to check and make sure that we did not overlook other areas as i was going to have to pay the minimum charge anyways. Overall good experience in all areas and Rick was the best 😀👍
Best plumbing service received! Shawn called in advance, had answers to all my questions, spent time and explained in details. It was a major repair after the winter storm. Extremely happy with the quality of work and attitude.
They came when they were scheduled, got in did the work and were out by 5pm. They also cleaned up well after the work. We had a very positive experience with them.
Sheri Higgins
3 years ago
In-House was able to clean a line that another plumbing company spent over an hour trying to fix and didn't. Within 30 minutes, the drain was cleared, and the technician identified a break in the pipe that no other plumber had ever identified for us. Exceptional quality!! Highest recommendation.
Ruthi Elliott
2 years ago
Terrific and honest company with amazing communication!! Very reasonably priced, I highly recommend!
Hardworking crew, helpful supervisors. Specific job, to replace 53' of old[60+ yrs] cast iron sewer drain pipe with PCV. Required lots of precision digging, replacement and backfill. Highly recommend.
In-House Plumbing truly provided exceptional service from start to finish. We had a problem with one of our cast iron sewer lines and after research decided to go with In-House for the PVC re-route. We were planning to do only half the house. Chris came out for an initial estimate and within an hour of his visit (on a Friday evening) we received a VERY detailed proposal, with plans showing our options, cost explanations, and a 30 minute video from the owner Shawn outlining everything. The price and plans were favorable so we went with the full re-route. Now all our sewer pipes all the way out to the street connection are smooth PVC and should last our lifetimes without any major issues. The entire process took 7 full days (would’ve been 5 but there were complications with our particular yard and lines), the yard was a mess but (at least in our case) very minimal work was required in the house and no damage to the tile/wood floors or slab. All of the workers we interacted with were polite and helpful, especially Chris (excellent all around), Jackie (always eager to answer any questions, positive and knowledgeable) and Santos (stayed late to hook up a toilet for us). We were able to stay in our house the entire time the work was done. They kept us informed on progress, any changes and were always eager to answer any questions. They really went above and beyond! This was an expensive and stressful home repair to have to make but they put us at ease. I would recommend In-House Plumbing to my best friends and family. 11 out of 10 quality and service.
Craig Stensgard
6 years ago
This is the second time that I have used them. Excellent service and very professional. Thank you In House Plumbing...
shreenath reddy
4 years ago
Hi ,Usually I review rare but I need this to make sure everyone decide before they choose the company for the job.I was told by a foundation company that there was a water or sewer leak and fix it to get things straight at my home.I contacted my agent who is very helpful and gave this company reference for the job.Contacted the company got my leak initial test and was told to go for isolation test -195 $ chargedNext isolation test and charges -695$ found two leaks as per their report and evaluated the excavation needed at 8 feet and two leaks - advised to fixEstimate received-4195 not itemised not sure how much for whatWork started and after a days work was told verbally there was chipping needed and 200 bucks more and after another day passed the work is completed and was told verbally the price is 5595 after completion so now it increased the price from 4195 to 5595 a total of 1400 bucks that's huge and was told no written invoice for the work done just pay and get receipt after payment and threatened to pay now or I will put lean On your house and my attorney talk to you is the answer for asking a written invoice,so rude never saw customers paying huge amounts and no written invoices before for understanding for what I am paying for and how do somebody call professional, honest company with all theseThe price 1200 for was never communicated or agreed .My experience and lesson learntEarlier I got another company done initial test and isolation test for free ( they said we provide free testing and estimates and was interested to know another opinion and I hope everyone does when putting good money) and provided a quote to fix the same leaks for less than the final price honest company did the job .so I advise to check with few companies just don't just go with one especially honest and affordable calling companies , ask every thing in writing and I want to mention one more thing the extra 1200 is for more excavation as per company which is 50 % more than the feet suggested by initial inspection team report and it's so skillfull analysis for almost 900 bucks thank godCharging in multiple chunks does not make it affordable - it’s a scam195 + 695 + 4195 + 200 + 1200 = 6485 my case final priceI am posting my experience in multiple forums just to make everyone aware when making a decision I can provide more info if anyone needs drop me a messageGood luck guys.
Savanna Southwell
2 years ago
When I first contacted this company I was told I didn't qualify for the free second opinion for a hydrostatic sewer test advertised on their website. I felt mislead and was really disappointed because of all the other positive reviews I'd seen, and posted a review stating my experience.Shawn, the owner, responded to my review and even called me to apologize. Apparently the secretary was misinformed about what constituted a free second opinion. He was so gracious about everything and even sent a gift card of my choosing for the trouble.His guys (Chris and Sean) came out today to complete the free test on our sewage lines and explained everything they did in extreme detail. They went above and beyond - Chris even got up in our attic to check on a plumbing vent he was worried about. Unfortunately, they did confirm a leak somewhere under our slab. However, I am now considering using them for the repair because I feel they are an honest company that want to take care of their customers.
Great service and Technician - They came out to provide a post plumbing test for a foundation repair. Rick was on time, called ahead to let me know he was on the way and did a great job! He did find a small issue not related to the the foundation and repaired it on the spot. This company was recommended to me by a family member who had used them and couldn't say enough good things. Definitely good information. I would highly recommend.
Leonard Martin
5 years ago
Rick Hoyle of InHouse Plumbing checked my home for leaks after I had foundation work. Rick was professional, friendly, and took great care to not track in dirt from the yard. I have used InHouse plumbing before and Rick is typical of the kinds of plumbers they employee. They are honest and work to save their customers money.
Rebecca Derby
4 months ago
Professional, knowledgeable, and friendly staff. Highly recommended for sewer line replacement. No other company can come close to their very reasonable prices.
Bethany McKibben
5 years ago
Brenda was very informative and helpful when I called and was able to get my in right away due to an earlier cancellation. Rick called early and was able to come to my house before 11am when I was scheduled for 2pm. Rick was knowledgeable about everything from different solutions in different price points and gave us tips on how to maintain our condensation line for the future. I will definitely be using this company again if I need them in the future!
Landon Campbell
3 years ago
Easy to schedule and work with; courteous and careful about what they do. Rick did a great job for us today!
Carolyn Goodwin
4 years ago
Would recommend this company to anyone needing a reliable, honest and reasonably priced plumber to call. Showed up on time, was careful about my wood floors, and explained everything he did!
We are completely satisfied with the foundation leak repair done by In-House Plumbing - from the first contact with them to the conclusion of the repair. Every person was cordial and professional. They were punctual with appointments and very careful in protecting our home during the foundation entry--covering carpet, furniture, etc. We hope we don't need this kind of foundation leak repair again, but if we do, we will call In-House. We recommend them without reservation.
Very happy with the slab leak repair work performed by In-House Plumbing. Damian and Ishmael were on-time, sealed off the room, minimized dust from jackhammering my slab, repaired and tested the leak, and cleaned up the space when finished. Very professional, quality work. Second time I have used In-House Plumbing, I highly recommend them.
Willis Weirich
3 years ago
I got 5 quotes for an entire under slab replacement of our cast iron pipes. It is not a process anyone really wants to go through but In-House Plumbing was very professional throughout. They provided the best explanation of the process, most informative quote (video explanation), and pricing that I was confident with. Harold was very responsive as my project manager and patient with my questions.Make no mistake, this process is a lot of work but they worked efficiently and quickly to restore our property back to normal. They make every effort to have minimal impact to you and your family.I would suggest doing in the fall if you can wait as it is impossible with landscape and heat to avoid the impact to your landscape. That is in no way In-House fault and they are clear up front but still saves some yard repair costs.
Lynda Davenport
6 years ago
Rick and Sean were very professional and friendly. They were here on time and were very knowledgeable and helpful answering all my questions. I will definitely recommend them to others and I will contact them in the future for any plumbing needs we may have. Thank you Rick and Sean!
Niki McMillan
5 years ago
In-House Plumbing performed a leak test, leak location test and subsequent repair of 3 sewer leaks. Their prices were reasonable and they were quick to come out to start the repair. What really impressed me was the customer service. Chris answered many questions throughout the process. They never let much time go by before they returned a call to set up an appointment or answer a question.The plumbers informed us along the way what they were doing and what they found. They seemed very knowledgeable. They were also able to avoid going in through the floor to do any repairs.I was very happy with the service provided.
Tanner Brooks
8 months ago
We got a quote from in-house plumbing.
Very responsive, fast and efficient.
Highly recommend.
Rick did a plumbing test after some foundation work. He was professional and polite. I appreciate the good service.
Quick, professional repair of my water main leak. Great value. Charged a fair price.
Kathleen Bell
2 years ago
Our experience with In-House Plumbing spanned several weeks. All along the journey, the staff and workers were professional, patient, and responsive with all of the concerns/questions we had. Each phase of the project was explained before work began.We started when Rick came to the house to do a leak test. He did find a leak in the sewer lines and recommended an isolation test. Shawn, the owner, spent time with me on the phone going over information found on their web site related to how the isolation test would work. When the first isolation test was not as conclusive as Shawn was hoping for, he sent a crew out for a second test for further analysis. You want to be as precise as possible if you are talking about cutting a hole in the middle of your house. Once Shawn felt we had the best analysis we could get, he provided a video and diagram with multiple proposals. The detail of the information he provided was very helpful for this major decision. Shawn came to the house to review the situation personally and answer more questions. The decision was made to do a re-route of the sewer lines. We had plumbers in the yard for several days. Working through the August heat, humidity, and a 3 inch rainfall was a challenge, but they completed their tasks as quickly as possible. The following week, Shawn sent a crew to the house to ensure everything was completed based on our agreement and to our satisfaction.Because of the professionalism, attention to customer concerns, and the desire to provide quality work, we will be calling In-House Plumbing for any future plumbing needs (hoping they will only be minor ones).September 2021A couple of weeks ago we had an issue with the AC drain line being stopped up. So, we began cleaning that out and it seemed the in-ground 2-inch drain pipe was backing up. We could not see a flow of water in the clean out pipe so we began to wonder if the pipe had been connected to the re-route done by In-House Plumbing back in 2017. Made a call to them and Willy came out and checked things out. In addition, Shawn, the owner, made a special trip to the house to assess things as well. They had connected the AC drain to the re-route and Willy was able to get a full water flow into the clean out. He further explained why we probably didn't see that a couple of weeks ago. They could have stopped there, but they didn't. The drain pipe was actually below where the dirt level should be (which was part of the problem) so Willy took the time to add an extension and make sure we could still access things to keep a check on the AC drain. Shawn also made a suggestion to help isolate the area while protecting the foundation.I have had VERY GOOD experiences with In-House Plumbing from talking with the ladies in the front office to the professionals who come to the house to do work. I absolutely would give them 5-stars.
In House Plumbing were very professional and did a great job at explaining the details of leak detection, location and repair.
Laurie Seaton
5 months ago
I had a slab leak under my refrigerator, I was very nervous about doing this, since it was in the kitchen. but as soon as Damien and Martine started, and explained as they went, which was really nice it wasn’t at all painful as I thought it was gonna be. these guys were very professional, very helpful and boy The cleanup job was amazing. i’ve never had anybody that cleaned up after themselves the way they did, and during the whole thing, we will definitely always use this company. they are definitely worth five stars
In the foundation repair business, we have used In House off and on over the past decade for leak detection and are 100 percent satisfied with the quality of their work. They don't oversell tests. Just give you the tests that are needed to isolate the problem, if any. Jim Oursler, President, Granite Foundation Repair, Inc.
Amazing experience with In-House Plumbing. Plumber called a day ahead of time to let us know when he would arrive. He arrived right on time, and did a great job of the installation and cleanup.There were issues with the faucet we had bought but he was able to make it work. He was very fast.I would definitely use In-House Plumbing again. Ask for Willie.
Raymond Bruce Moore
3 years ago
As I told Rick when he was here, great customer service has a direct relationship with quality, trust, and how the customer feels once the service is done. My experience was great, and I'll continue to use In-House Plumbing, as I have for year now.
Rick and the In House Plumbing team were great to work with! Rick was on time and very professional. He is very knowledgeable and friendly. I would recommend Rick and the In House team for all your plumbing needs.
We are very pleased with our full re-route In-House Plumbing did for us!Shawn gave us a very detailed estimate with drawings, video and answered all of our questions. The plumbers were very professional, knowledgeable and took pride in their work. The communication was outstanding throughout the project from start to finish. The new system is working great. They are absolutely a great company with competitive pricing and we highly recommend them.
Russell Church
5 months ago
In House plumbing is always professional and keep their committments. They did some work for me last year and an issue arised and they came out and fixed it. Gr eat service!
Erin Fox Wells
3 years ago
I have used In-House Plumbing Company several times, and had been recommended to use them by my home's previous owner. They continue to be punctual, responsive, work very quickly, and explain fully all the things I need to know about the job. I appreciate that they give me options for how I want to continue with a job in progress when they come to a fork in the road, and that they educate me about what is best for my systems.
Susan Collins
3 years ago
The In-House Plumbing Company team did an expert diagnosis and repairs to our sewage lines. We wholeheartedly recommend this company.
Soraya LaFleur
a year ago
Their staff that came to the house to do a leak test and estimate the cost for the repair, were very professional, punctual, detailed, and kind. They answered all my questions and made sure that I felt comfortable with every step of the process. I look forward to working with their team.
Rebecca Summers
a year ago
Chris has been top notch in going well-beyond in his service (caulking around a vent, providing & changing out washer hose, not charging me for his assessment ). Willie oversaw the digging & repair crew. He arrived early & stayed late, called to notify me when leaving or with updates. He explained in detail & answered questions at length. Terrific crew.
Fast and friendly service. Rick was just delightful. Will definitely use this service again in the future.
David Lawrence
3 years ago
I was very surprised with the timely service, customer service, price, and the honesty! Knowing that I had a severe sewer line repair problem, I received multiple quotes for multiple plumbers and In-House Plumbing was by far, the most affordable, and most honest! I highly recommended them if you need your sewer line replaced from that old cast iron pipe. They went above and beyond on this job! After realizing that the iron pipe was so deteriorated, that they brought in extra workers the very next day to get the plumbing back to working order. I would definitely use them again!
In house plumbing did the entire cast iron sewer line replacement for my house. Chris was very professional and provided the best diagram with detailed information about the work to be done. Damien was the supervisor on site. It was a huge project and I am very happy with their work. The clean up afterwards was excellent as well.
In House Plumbing (IHP) came out to give us a 2nd opinion after we received a failed sewer test post foundation work. We were looking at a $455 - 645 cost just to find the leak. In House not only performed the test at the sewer clean outs but also inside our home by pulling the toilet up, something the first company did not do. IHP staff found the leak was isolated to an outdoor area, inside the sewer clean out. The leak was repaired within 1 hour and the charge was minimal, $150.00. I will definitely keep their number handy!
Susan Mathis
9 months ago
We used this company for our repair work when we discovered a leak under the house. Everything seemed okay at the time but then we discovered what a poor job they did backfilling underneath our house! They came out once to add more dirt but it was not enough. When we reached out again for help (during a remodeling project we are still in the middle of), they refused. The sales person Chris came out to our house and was very rude! He offered no solution or apology to us, nor explanation of why the issue was not addressed earlier.Buyer beware:The dirt that was hauled away from the original project was our dirt, why would you not put it back once the new pipes were installed?
Work done was great. The staff working on the issues was very good. When work was completed they cleaned up everywhere and couldn't tell they had been there. Repair solutions were discussed with different options to choose from before repairing. Being a DIY'er I couldn't do this work on sewer line leak isolation and repair.
In-House Plumbing did a complete sewer line replacement for our home, due to our old cast-iron pipes failing under our house foundation. Their work was excellent, but also very importantly, all of the people at In-House Plumbing are excellent, from top to bottom, We highly recommend In-House Plumbing.
Although no one wants to have to utilize these services, the team of Tim, Jackie, and the others (just don't know all their names) were very courteous, on time, and professional. I would highly recommend them.
Rick arrived when scheduled and quickly fixed the plumbing issue we were having. Will definitely use them again.
They fixed 3 sewer line issues (2 sub-slab) in one day! Friendly and very hard working crew. Reasonable pricing considering all of the work involved.
Rick was very professional and knowledgeable and explained each step while performing a leak test following foundation work. I felt very valued as a customer and would recommend him as a plumber.
Sarah Kiefner
5 years ago
Rick initially came out to see if we had a leak after some foundation work and was really friendly and informative. Brenda was really helpful every time I called and spoke with her and she was very informative as well. Sean and his partner were really patient and worked really hard to find the leaks that Rick noted. Trevor and his partner were also really friendly and worked very hard with Shawn and Jackie to try and do their best work. Lastly, Chris, Shelly ( I think that was her name, I know it started with an S and ended with a Y ) and Shawn were all really great to help make sure I was taken care of and were so accommodating and helpful. I appreciate everyone who was involved with my work and I am really glad I went with the (entire) team that came out. You guys took care of a stressful situation damn near flawlessly. Thank you!
Robyn Hollwedel
5 years ago
Outstanding company and service! Once again In-House provided excellent service - helping same day with an outside water leak I'd been 'battling', answering my questions, suggesting the simplest and least expensive but effective solution. I appreciate Shawn and his team!
Helen Dupont
11 months ago
Wonderful, professional employees. They started right on time and worked consistently
Sewer Line replacement is not a project you look forward to as a home owner. But In-House Plumbing made the experience painless. We got bids from four other companies and are glad we chose In-House. Their attention to detail, professionalism, and expertise started when we initially met with them for a quote. It then extended to the work crew. They were communicative, professional, and considerate. I literally felt like they were looking after our home and best interests during the process. My positive impression of them continued to grow during the clean up. They left no stone unturned during their cleanup, even hosing the sidewalks. No upselling, no hidden charges, no flashy marketing. Just good results for a good price. That's all you can ask for. 5-stars.
Amazing customer service! In House Plumbing Company provided a free second opinion on a previous plumbing company's hydrostatic sewer test and they have surpassed my expectations many times over. Not only did they locate two additional clean-outs not found by the other company but they also were on time and considerate. Although I have only received a quote so far, I'm very impressed by their staff's thoroughness and communication in the estimate process for sewer repair/replacement.
Kenneth Causey
3 years ago
I hired In - House Plumbing to repair a slab leak. I was pleased in every area of my experience with this company and they charged about a third of what another company quoted. In this culture of unsavory business practices, it's a blessing to have a a company like In House Plumbing that doesn't chase dollars but chases integrity. If you ever find yourself in need of a plumber give them a try you won't regret it.
Lindsey Fiegelman
5 years ago
All of my interactions with In-House Plumbing were great. Their prices were reasonable, and work was completed quickly. I felt well-educated about my options and plan to use their services in the future. They were very responsive to my inquiries as well. Thanks!!
Wayne Bergeron
6 months ago
Waiting on repair estimate.
The gentlemen were professional, polite, extremely knowledgeable.
Very knowlegable and quick. My experience with In-house Pluming was excellent. I will recommend them to everyone I know.
kathleen Goodson
3 years ago
Hard workers making sure everything is done right. The work involved some tunneling under the house slab but a later followup check, which happened after the plumbing work was completed, on some foundation leveling work previously performed on the slab showed no impact on the foundation level.
Rick arrived a few minutes early, asked about the issues, and quickly assessed the situation and completed the task.
Mark Ward (Mack)
5 years ago
I had an under slab sewage and fresh water test done by In-House Plumbing and the service was great. Rick showed up on time first thing in the morning. He was very polite and explained what he was doing, and after finishing up he made sure I was satisfied and didn’t have any unanswered questions.
Marilyn Thompson
5 years ago
Our home was built in the 70's and has cast iron drain lines under the slab. We have lived here for more than ten years and have had to have work done on the kitchen and laundry lines three times, each time the plumbers went through the slab. Recently the lines began to back up again, this time we were told that the lines were completely broken down and would have to be replaced. After much research online we called In-House Plumbing. Shawn and Chris came out to give us an estimate on rerouting the lines. We were very impressed with their knowledge and professionalism. They answered all of our questions. We received our estimate via email within a few short hours along with a video explanation of the work. They offered financing which was quick and easy to secure.We arranged to begin work the following Monday. The crew came out and everyone was friendly and professional. They worked hard for three days even in the rain to get the job done. I am very pleased with the results. This company goes above and beyond to satisfy their customers and ensure a job well done. I am so happy we found them and will recommend them to everyone I know. Honesty, dependability, and good work ethic are hard to find but with In-House Plumbing you cannot go wrong.
Rick gave a courtesy text ahead of time, arrived on time, and was very pleasant to work with. He was very friendly towards my young toddlers and really provided outstanding service.
In-House Plumbing made our major repair comforting. Starting with their efficient pricing, they determined another solution that most plumbers did not even consider. Secondly, keeping us up-to-date is what made us more comfortable with such a major repair. From Shawn providing an initial quote and video thoroughly explaining their solution, to the foremen on-site in contact first thing in the morning to before they leave. Lastly, our original quote was actually decreased half way through the project after they made some discoveries. They were honest and informed us of some unnecessary repairs they originally scoped out. I definitely recommend this company for any plumbing needs.
Chris Rodriguez
3 years ago
I had a great experience with this company. Rick was very informative and found that I didn’t have a leak, but just a pipe was a little loose and didn’t even charge me for it! Great guy and company.
Chris Herchenrader
4 years ago
These guys were great! True professions that know exactly what they are doing. I can't say enough about how great my experience was with them. I would highly recommend them to anyone. They gave me upfront pricing and stuck to that price even when working on my older house was difficult at many turns. And a couple of months after the job was done we bought a new refrigerator and we broke the valve off installing the icemaker. I called In-House and one of their head guys named Chris came out personally and installed a new valve for me, no questions asked and no fee. Thank you for taking care of me In-House and thank you Chris!
Michelle Smith
2 years ago
Willie was right on time, very informative with everything he did, and very efficient with his time. He didn't leave until we made sure the job was done the way we needed it. The price was also great! I would highly recommend and will continue to use In-House Plumbing in the future.
Beverly Cherry
2 months ago
I would recommend this company 1000%. Yes, ONE THOUSAND PERCENT. Very knowledgeable and experienced employees. They took care of my problem with a slab leak, and everything went smoothly. Excellent customer experience with Sean, Damion and Martin, who worked hard to identify and solve my problems successfully, explained and address any questions, and also left everything in excellent condition.
we got a second opinion for a static test. Plumber provided details and answered all questions through out the process. will recommend them, please note review is about consultation with the company and no actual work is done at this point.
UPDATE:Thank you for refunding back my money!I'm glad you're reviewing your policy for older homes like mine!!**********************************I paid In-House plumbing $890 but didn’t get my money’s worth. The leaks in my house were not marked and I was told that the only option to fix the problem will cost me an additional ~$29,000. Stay away from this company unless you have extra money to throw around.On October 24, 2018 Rick from In-House Plumbing did a Hydrostatic test on our sewer system. Rick was very nice and courteous. I mentioned to him that I had hired a plumbing company in the past that used a camera to locate a sewer leak but that they stopped after locating two leaks. He responded that they, at In-House plumbing, don’t stop after two leaks and that they would locate all leaks. Based on that comment and Rick’s recommendation, I hired In-House plumbing to do the next step, “Isolate and Locate”. I paid Rick $195 for the hydrostatic test.On November 1, 2018 Jackie and Tim came out. First thing Jackie said was, since this house has cast iron pipes, they would stop after locating three leaks!! I told him that Rick had said you don’t stop after locating two leaks however Rick didn’t say anything about stopping after three. Jackie proceeded to explain that if three leaks were found, other parts of the system would most likely fail. I also asked him to check the kitchen area where the walls had shifted, but he never did. They located three leaks and stopped. They told me the general area of the leaks; however, they never marked any of their locations. Rickie said the entire sewer system will need to be replaced and that I needed to schedule an appointment with the office to come out and measure then give an estimate. I paid Jackie $695.Chris came out Friday November 2, 2018. He took measures and told me he will be emailing an estimate to replace the sewer system for the entire house as this is the only option they can do. I received an email with a video from the owner, Shawn, explaining exactly what they would do. The estimate of the work was $28995.00 (5 dollars shy of 29 Thousand dollars!!!)In the end, I spent $890 and was told that my only option is to pay another ~$29K to fix my leaks. I had nothing to show for the money I paid them. The leaks were not marked. I had to hire another company to “Isolate and locate” again then fix the leaks.Diana Mohsene
Know a lot more about gas leaks and Atmos and code updates and inspectors than I ever knew before. In-House helped us through all of it in a timely, professional, courteous manner. With very reasonable pricing. Very. Thanks, Jackie, for getting my dad up and running again, hot water-wise.
Was impressed with the professionalism and prompt service to fix an outdoor water leak, thanks for the great job !, would recommend to anyone seeking plumbing services.
Rick was a very informative technician did his job and a accurate speedy way not only that but he took the time to speak with us my father was very pleased with his service thank you again Rick
Chris Meyering
4 months ago
Update: they will not fix at no charge. They will fix at their normal price after completing their first job (outside of the inspectors view) poorly. They will do work that breaks in 14 months and then charge full price for work that could have been done well on the front end. Would recommend working with advanced leak and line locators who were honest about the work all the way through.Original: We discovered an issue under our house impacted by a connection made when In-house plumbing replaced our sewer lines. While the majority of the work we paid for 16 months ago is still holding great, this connection under the slab is leaking ~80-90% of the water coming out of the kitchen sink following an independent plumbing test.You can visibly see the connection in the picture attached that is done incorrectly using three 90s under the slab to make the final connection to the kitchen sink. As you know this would not even be possible to clean out if an issue occurred and is leaking profusely only 14 months after the work was complete. They offered to charge for the full price of repair for their poor (if not illegal work) beware working with them.
The owner is a creative thinking good guy. The sewer replacement service they provided in the past was great.
Ashley Seelhorst
4 years ago
They are very knowledgeable & courteous. They even drove from garland to irving for a second opinion, after I called my local rooter company who ended up screwing me. Thanks y'all!
I have used In-House Plumbing for many years personally and recommending to my real estate clients. Great service and show up when promised.
They checked the shower pan to make sure it was not leaking.
I contacted numerous plumbers for an estimate on a sewer line redo. Most charge for them. This company didn't. A guy named Chris came out to my newly purchased older house in Little Elm. He was so nice! He seemed very knowledgeable & even fixed my leaking washer (tightening down a pipe fitting) temporarily. I planned to move forward with this company but the foundation repair (VTD) wanted to use their plumber. Turns out, they had never used their plumber before (they contract services out & apparently take a cut). Their plumber did a good job & cost about $2k less, but In-House was the next least expensive & so professional. I'll likely call them in the future if I ever have need...& ask for Chris.
Alfred Gonzales
6 years ago
Rick was right on time! Very professional and acknowledgeable. This service was exceptionally well.
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