Ashcroft Plumbing & Gas

Very trustworthy and hard working men run this business. Wouldn’t choose anyone else to do all our plumbing needs!

Made an appoint to fix hot water heater. They said 5 days, then called back and said it would be 3 weeks before they could come out. Dishonest people. Do not use!!

Easily one of the most genuine and professional tradesmen you will meet. All the work he completed at our property was done as promised and on time. As one of his first customers, I will continue to recommend Josh and his company for any water/gas plumbing needs.

Great people, even better service!

Knowledgeable and trustworthy

Joshua was on time, courteous, very professional and took the time to ensure I was very well informed throughout the process.

Without a doubt, Ashcroft Plumbing and Gas goes above and beyond to ensure you are satisfied with the service. Will always be the first to call when needed. Thanks guys!

Very reliable and honest, absolutely best plumbing company out there

Pros:
Friendly staff. Quality work.

Cons:
- Expensive. Charges ~$80 per visit as stated over the phone. $400+ for gas leak tests. Repair would cost $800+. New unit $6000+.
- Plumber did not wear shoe covers when in the house.
- Phone message says only opens Monday to Friday.
If they had a more reasonable price, I would have given 5 stars.

I called them to come look at a malfunctioned tankless water heater. Plumber says it's broken and needed to be replaced. I was quoted $6000+. Yikes!

Before the unit can be replaced, the gas lines needed to be checked for leaks. I agreed for the $400+ gas leak test. Plumber found leaks in the lines and says repairs would be over $800 and another test would be performed to find any additional leaks/repairs.

I decided to stop there and pay the ~$480 (for the test and visit) and shopped around. Meanwhile, the plumber calls the gas company and had my gas shut off (for safety) and I was out of, not only hot water, but central heating as well for the chilly 30F-40F weekend. The gas leak was minimal, no one in the household smelled any gas at all so this took us for a surprise.

I ended up using a different company through recommendations that did the same work for half the price. <$200 for a leak test, <$700 for repairs (includes permit), and <$3000 for a new tankless water heater and they came out during the weekend to install. Everything was done to my specifications and I'm a happy camper.

If you're looking for a quality work from master plumbers, these are your guys. If you're willing to shop around and research, there are cheaper alternatives around town.

EDIT: See photo for price statement. If that charge is incorrect, feel free to refund me the correct amount.

I had Josh come in and do some repairs on the new house my wife and I just bought. Was very worried since it is our first home but Josh was very friendly and knowledgeable. He was able to point us in the best direction of what was needs to fix vs what could be upgraded. Definitely loved that he was not pushy or wanting to take advantage of my lack of knowledge. Highly recommend!

Left three messages and no one...ever...called me bacK!!,

Quality work at a decent price. Very friendly guy. No complaints!

The best plumber I’ve ever came across!! Highly recommended!

Our gas fire place had a leak, didn’t hesitate to call Ashcroft plumbing. Great people who do fantastic work.

As a small business owner and home owner I have to hire contractors and repair companies fairly regularly over the years. For the most part I've had mediocre luck until I met Josh. Besides doing top notch work, he's honest and has integrity. Working with Ashcroft Plumbing has always been a positive experience and I cannot recommend them enough.

Josh and his crew have been out to my home several different times for various plumbing issues. Every single time they have been very professional and gotten the job done quickly for a reasonable price. I would highly recommend calling this company first with any of your gas or plumbing concerns.

Amazing staff & very friendly. Josh and his crew came out on time & handled my problem in a timely manner. They are very affordable & this is probably the best plumbing company I have done business with.

Excellent work by trustworthy professionals! They are knowledgeable and can absolutely get the job done.

Excellent work! Very fast!

Josh came out on an emergency call on a Sunday afternoon. Our main sewer pipe was clogged and rendered both bathrooms unusable. Josh responded within an hour. He was honest and professional. What impressed me the most was he tried different things to save us on cost. He explained everything thoroughly. The job was done neatly and super fast. I will be a customer for life and will recommend him to anyone.

Ashcroft Plumbing and gas is an amazing family owned and operated plumbing company. Josh and his crews are superbly technically proficient, and operate with the highest levels of old school customer care. A delight to do business with this company..From Josh and Caroline the owners, to each and every employee!!!

We found a very small leak, but wasn't sure where it was coming from. Josh and his team came out, thoroughly assessed the situation, then fixed the problem the next day. They were all professional and made sure we understood the problem and how they were going to fix it. We will definitely be using them again.

I can't sing their praises enough, Josh and his crew at Ashcroft plumbing went above and beyond with getting us a new hot water heater. Josh was extremely thorough with the install and knowledgeable in doing things the right way. He didn't cut any corners and was super helpful. His crew was very careful with the install and even cleaned up nicely afterwards. He's unlike any plumber we've ever used!