Best Plumbing Maintenance in Plano TX

The technician was punctual, professional, and explained everything to me. The cost was significantly lower than two other estimates. I didn't think this kind of service existed anymore, and I was pleasantly surprised.

With all the HVAC places out there, how should one choose?? Lemme save you some time, and choose THIS place. They answered the phone right away, they were able to send a tech out the same day, and the whole experience was just very professional and A+++ quality of customer service. The tech also answered my questions and explained things to me in a way I could understand. This country was built on small to medium sized businesses flourishing and this is a PRIME example of such a business that truly does care and does a great job. I should also note that I didn’t feel overwhelmed with industry jargon or any attempts to upsell anything, which for me is a MUST. Could not have had a better experience and they have me locked in as a repeat customer.

We had a sewer line replaced and routed around the house instead of under the foundation. Everyone we dealt with from In House Plumbing was knowledgeable and courteous. After getting two other estimates I called Shawn who spent quite a while on the phone explaining the good points and bad about our situation and the other bids. He then sent Chris out to do a Free second opinion. This turned out to be a nearly three hour assessment and written estimate. Their bid was in the middle of three but closer to the low end. They scheduled the job quickly, showed up on time each day and even completed slightly early. Workers were respectful of us, our home and property. The final price was exactly the same as the estimate.We were pleased with the entire process and will recommend In House Plumbing to all our friends and family. They are definitely our new plumbing company for all our needs.

Quick response time, same day service, and 100% complete satisfaction! It’s nice to know that when you need something fixed fast, that there are still reliable companies out there that can come to your rescue. I like to support the local business owners too, rather than the bigger companies and Gem’s owner, Stan Ragsdale is top notch!! I’m a happy customer!

They got one star only because they come on time and the plumber was very nice and did all he could, otherwise they would be negative!. He put me in touch with his Manager Mike. The manager was useless and unaccomodating at best. The Benjamin Franklin Plumbing company has lost what could have been a loyal customer. My mother purchased a water heater from them in April of 2012. 2 1/2 years later the gas control valve stopped working. They came out and replaced it. 6 months later that new gas control valve also stopped working and they came and replaced it again, 6 months later the same new gas control valve stopped working again! This time when they came they wanted to charge me $500 to replace it again. Of course they blame it on Honeywell which is the producer of the rotten gas control valves(all of them). The units parts are under warrany so that was just what they wanted for labor! They said I should have had to pay the labor the last 2 times they replaced it. So. I guess they think putting an extra $1500 in labor over 4 years into a $6 or $700 water heater is good. Not to mention that I would have to pay it again in another 6 months when this new one craps out bringing the number up to $2000 and on and on every 6 months, not including the purchase and installation of it to start with. I think if I was them I would have tried to figure out what was actually causing them to go bad or replace the unit a long time ago. I also would take it to Honeywell and make them eat the cost not the customer. He actually told me to call Honeywell! I am not Honeywell's customer, you are. I am your customer! They said, there is nothing they could do! What they meant was there was nothing that they would do! So I did what I could do. I sent the nice plumber away and bought a new hot water heater from an honest independent plumber who has been doing random plumbing jobs for my mom and I for years. He gave me the new water heater at his cost and charged me installation. Stay away from the Big Box plumbing companies they are only interested in fattening their pockets and lightening yours. If you need a really good, licensed, honest, and reasonable plumber I will give you a name in Houston.

I've used Rodgers Plumbing for years now. They really came to the rescue this morning when I had a hard to get to leak under the house. There was lots of water and was a hard to get to spot to repair. They fixed it timely at a reasonable price.

Aaron was great! He took time to thoroughly diagnose potential problems, explain everything he found, and walk us through what needed to be done prospectively. Pricing very reasonable also. Overall great experience!

Had an issue with a toilet on the weekend. They came out, diagnosed and fixed the issue. Timely, friendly, professional and very reasonable considering it was a Sunday. There was no extra fee for the weekend. The technician was simply fantastic. Would definitely hire them again!

The pipe from the main into the house was leaking substantially. It needed to be fixed quickly. Jeff from Thorough was able to schedule an emergency repair call. He arrived around 6:30PM and worked on the repair until midnight. He did a great job on the repair and kept the size of the whole in the front yard as small as possible. I would highly recommend Thorough for any of your plumbing needs.

I had the worst experience with this team. I called in and scheduled a 2 hour slot in the morning for next day appointment. Within 2 hours, i called in and asked whether we can reschedule 2 days after my original appointment because i was expecting a Chandelier and wanted to complete installation of the same along with other work. Also i asked whether the hourly rate would come down if the work takes more than 3 or 4 hours

The person on the phone acted like he didn't understand my request and i had to explain multiple times. He suddenly started with the abusive language and i asked him whether is this the way you treat your customer. He continued and disconnected the phone. When i followed up with an email, i got the reply stating that i used the abusive language.

I have recorded the whole conversation and it is pretty evident. I would never use their services. Let wanted the people to know.

My neighbor had AAA Auger come out to look at a water heater that AAA Auger installed less than a year and a half ago. The problem was a pressure release valve. They wanted to charge her over $300 plus parts but didn’t have the part with them. After taking a quick look, I took off the part in about 3 minutes, took it to Home Depot, bought another one and installed it in about 4 minutes. AAA Auger wanted to charge my elderly neighbor over $300 for about 7 minutes of work to a water heater they installed less than a year and a half ago. Would not recommend to anyone. I always say the two biggest ripoff companies are plumbers and mechanics. This proves I’m at least half right.

The technician is one of the best person to Dan work in my house thousand times better does the savers technician God bless him

Fantastic! Came out to give a free estimate for two bathtubs that were clogged and not draining well. The gentleman who came out was very respectful of our house, wearing protective booties before walking in. A small little act, that goes a long way to showing me a company respects us and our house. The quote for the work was very reasonable, much less than others that I have called. Work was done quickly, efficiently, and cleanly. We would definitely recommend BillyGO anyone looking for a plumber, and will definitely keep them in mind for our next project or need.

Very knowledgeable explained everything needed in detail. Quality work done at reasonable price. I highly recommend this service.

Very professional team and very courteous! Explained this whole process and we even received a text keeping us informed !! Best plumbers I have worked with !

I called YB Plumbing Dallas for an emergency because one of my bathroom pipes has broken and it cause flood in my house. The plumber came within 30 minutes, he was so fast to diagnosed the problem and fixed it. Then he helped me to cleaned up the water. Thank you YB Plumbing Dallas, I will refer you to my neighbors that may get the same plumbing problems like me