Best Leak Detection And Repair in Plano TX

Had a yard leak and he located and fixed super fast. Will definitely use again.

Update: 2 weeks after my yard leak was fixed I had an upstairs sink not draining. Checked underneath and spotted multiple leaks. Michael came out the next morning, diagnosed the initial issue that caused the sink to back up (the sink shares a drain line with AC and there was a bad algae buildup) fixed the blocked, and multiple bad fittings under the sink to stop all the drips caused by bad work from previous handyman.

I highly recommend using this company.

good honest pricing and they got the job done in no time at all. I called them late on a fri evening as my water heater was leaking and they were out around an hour and a half later with a brand new water heater. I will defo use these guys again in the future

The two plumbers where very professional and didn't mind all my curious questions I had for them. They where very knowledgeable and the prices seem to be about the same base on two other plumbing companies I called to get service.

It was not a critical emergency still got a same day visit that solved my problem. I will be a recurring customer when I'm in need of one.

Rick is best at what he does. He was on time, very focused at his work and knows exactly what he is doing. He was kind enough to unclog our food disposal when he found out it was not working properly as he was performing a leak test. I would definitely count on him for any plumbing needs.

Used Ben Franklin last year and was pleased with the services. Used them again this past week and will NEVER use them again. I believe I was misled with the pricing and when I complained the Supervisor refused to do anything, not even a token offer to give me a $100 or $200 additional discount. They clearly are not customer-experience focused nor do they care about client satisfaction. Plumber came out and told me that the work would take most of the day, so my water would be off pretty much all day. Gave me a price of $2200. I asked if they do a military/first responder discount and they gave me a 10% discount taking it down to $1985. I did some quick math in my head, 2 techs, $100/hour for each, 8 hours work, equals about $1600 plus 3 ball valves with markup - maybe $100-$150. Then add on the $60 service fee, an additional fee of $100 for overhead/management; $1985 doesn't seem out of the ballpark for an all-day job. This was a Friday and they said they could come back Monday to do the work and would I like to pre-pay (never again), and I said sure, since I wasn't sure if I might be on conference calls when they wrapped up. They showed up on Monday around 9am and were done by 11:30. 2.5 hours!! The work was done fine and I was happy with the finished product, but I feel like I was misled and taken advantage of by him telling me it was going to be an all-day job. If he had quoted me the final price of $1985 and told me it was a 2-3 hour job, I definitely would have gotten other quotes. I called them afterwards to complain that I was misled and overcharged for a 2-3 hour job. After a lengthy conversation with Supervisor, David, he basically told me there was nothing he could do. NO COMMITMENT to Client Satisfaction, no desire to try to resolve the issue, no offer of even a token $100 or $200 off. Unless you want to be misled and price-gouged, take your plumbing business to someone else because BF doesn't care about client-sat, just the almighty dollar.

Pros:
Friendly staff. Quality work.

Cons:
- Expensive. Charges ~$80 per visit as stated over the phone. $400+ for gas leak tests. Repair would cost $800+. New unit $6000+.
- Plumber did not wear shoe covers when in the house.
- Phone message says only opens Monday to Friday.
If they had a more reasonable price, I would have given 5 stars.

I called them to come look at a malfunctioned tankless water heater. Plumber says it's broken and needed to be replaced. I was quoted $6000+. Yikes!

Before the unit can be replaced, the gas lines needed to be checked for leaks. I agreed for the $400+ gas leak test. Plumber found leaks in the lines and says repairs would be over $800 and another test would be performed to find any additional leaks/repairs.

I decided to stop there and pay the ~$480 (for the test and visit) and shopped around. Meanwhile, the plumber calls the gas company and had my gas shut off (for safety) and I was out of, not only hot water, but central heating as well for the chilly 30F-40F weekend. The gas leak was minimal, no one in the household smelled any gas at all so this took us for a surprise.

I ended up using a different company through recommendations that did the same work for half the price. <$200 for a leak test, <$700 for repairs (includes permit), and <$3000 for a new tankless water heater and they came out during the weekend to install. Everything was done to my specifications and I'm a happy camper.

If you're looking for a quality work from master plumbers, these are your guys. If you're willing to shop around and research, there are cheaper alternatives around town.

EDIT: See photo for price statement. If that charge is incorrect, feel free to refund me the correct amount.

We used Rodgers Plumbing for home drain cleaning and installation of new washing machine valves. The plumbers were prompt, professional and courteous. Their work was high quality and their pricing was fair. I'll be using them for any future plumbing needs.

Brent was in communication with me from the time we set the appointment and he showed up when he said he would. Quick diagnosis and fixed for a reasonable price. The home warranty people would have let us go two weeks with no hot water but Strittmatter took care of us the same day.

The job is not finished, there are parts to be replaced, they will come back for that. However as a first experience, I’m happy to say that they are very professional and knowledgeable, courteous and respectful to their customers. The service was scheduled in a fast way according to my needs. I will review again after the job gets completed.

I've known Jeffrey from Thorough Plumbing for a short time, but I am impressed with his knowledge of residential plumbing. In particular, he is great at diagnosing and repairing plumbing leaks in foundations, which affects a lot of homes in North Texas. He is my go-to resource for plumbing to help my friends, family and clients.

Jonathan did a great job repairing a foundation leak for us. On time, every time and communicated to us throughout the entire process. Nice to have good, quality, and timely service!

Great Service. Very quick and professional.

Called Diego back to finish a tile floor install after multiple problems with Lowe's. (Word to the wise: if you're thinking of using Lowe's installation services for remodeling, don't.) Diego did a great job with the flooring and even installed the new toilet, too. I had them out a few weeks prior to work on some fascia boards and that went nicely as well. I have no reservations about recommending HomePro for any repair needs.

Staggs has been out go-to for years. They have done everything including a slab leak in the garage, faucet replacement, upstairs pipe leak, and an outdoor leak. While they are pretty prompt to show up, they don't seem to be the highest quality and their ethical standards are questionable.

A coupe is my experiences:
1. They came to repair a leak from upstairs. After cutting in the wrong locations in my ceilings twice, they finally found the leak behind a sink. After fixing the issue, it is leaking a little over a year later from the same place. Shoddy work.

2. They came out to fix a leak in the year behind my water meter. Quoted $500, which I agreed to. While I was at work, they decided that the leak was a bit behind where they thought it was and needed to dig more. They talked to my wife, who wasn't invoiced in initial discussions and told her it was going to be closer to $2500 and demanded a payment of $1500 to proceed. They actually billed $3000. For that they couldn't even be bothered to finish the same day, despite having clear access to the leak by 5pm.

Thank you for the great plumbing services! Your team was very professional and did an excellent job fixing our pipes.

AAA Auger is the best. They were very quick to send someone out to my mom’s house to fix her drain. Frederick was so polite and professional. He got my mom’s sink right in no time. Highly recommend! Do yourself a solid and ask for Frederick.