Best Home Maintenance in Plano TX

What a stress free and seamless experience we had with this company. Our pipes were backed up and we could not figure out what the root cause was. Well, Michael came by and was able to let us know that it was indeed a root problem! He was very knowledgeable about our situation and helped us come up with a plan for the here and now and for the future as we will eventually need more work done. He was able to get our pipes cleared out enough to go back to normal until the major work needs to be done (root removal). Without Michael, we would have never known where the root was or that it was indeed the issue. Very reasonable and highly recommended! Thank you, Plumbing Pros!

I had Devard's out on 12/16/22 to perform seasonal maintenance on my heating systems. Previously, I had my house under a home warranty for 4 years and had similar services done by other contractors. I mentioned to Devard's technician (Bryan) that the downstairs unit didn't seem to keep that part of my home warm, although it ran constantly during very cold weather.

Bryan performed the maintenance and found both units operated properly, but he looked at the Nest thermostats controlling them and determined they were connected to the wiring harness incorrectly. Neither prior contractor had looked at the thermostats. Bryan corrected the downstairs thermostat connection to my HVAC equipment and now my heater warms my home to the set temperature in a reasonable time.

While it sounds simple, its made a huge difference in the past few days since the work was performed. Having a professional who not only is competent, but listens and works to solve problems is exceptional, in my opinion.

Thank you Bryan and Devard's!

They checked the shower pan to make sure it was not leaking.

We only use Stan! He is honest, trustworthy and always does what he says. We have built a great relationship over the years, we would recommend GEM plumbing!!

David was nice, professional and very knowledgeable. Resolved my issue with a clogged AC drain pipe very quickly.

We have used these guy for years. They do a great work. Very professional.

Aaron was great! He took time to thoroughly diagnose potential problems, explain everything he found, and walk us through what needed to be done prospectively. Pricing very reasonable also. Overall great experience!

Had an issue with a toilet on the weekend. They came out, diagnosed and fixed the issue. Timely, friendly, professional and very reasonable considering it was a Sunday. There was no extra fee for the weekend. The technician was simply fantastic. Would definitely hire them again!

Update Aug 2023: Jeff provided excellent and timely services for us with three different issues in the last two weeks! He is great at explaining the situation and options for repairs. We continue to be very thankful for Thorough Plumbing!

April 2023- Jeff and Andrew were wonderful! Came to the rescue at my parents’ home. Found the leak and repaired it, and installed a new dishwasher. All of their work and communication was very professional and efficient, yet still very personable. We are very thankful for Thorough Plumbing!

Fantastic work by Diego on what turned out to be a complex multiday project after an undetected dishwasher hose leak. I appreciated the explanations and options I was given along the way, as well as the attention to detail. Worth noting the company does work hourly instead of doing upfront project estimates, but I definitely felt I got everything I needed done for a very good price.

Mr. Fred was very professional and courtesy, He showed great proud in his work and pleasing

They were great and very professional. Not only did they have fair pricing but they were honest. They also come out right away when everyone else couldn't come out for days. Very knowledgeable! Without them we would of been without water for who knows how long!

I really appreciate Marco helping me out with this whole ordeal. I am a bit disappointed with Dotty? The lady who spoke with me on the phone. She never sent in a schedule request to have an inspector from the city come by my house like she said. The technicians did come by periodically the same day as the supposed appt. Once I called the city I figured out what went wrong and thankfully the city had squished me in. Other than that mishap I am pleased with the service of this company.

Shower handle broke off on a Sunday morning a few days before Christmas. I've replaced Moen Posi Temp cartridges a few times before and never had an issue but this one was different. The stem had broken off and the cartridge was calcified in the brass valve so I could not get the thing out after an hour of trying. Plus I had to keep our water turned off at the water main because the shower was stuck in the on position. Finally seeing that I was going to make it worse if I screwed it up I looked up plumbers and Chuck was local and highly rated. I called him and left a message and he called me back within an hour or two at the most. A few hours later he was at my house working on the issue. He worked a couple hours to get that cartridge removed without damaging the brass valve and had our shower working great again. Chuck is a great guy and did great work on a Sunday no less. I highly recommend him, you won't be disappointed.

It was great to reach Earl's plumbing.They provided quick and on time response, with professional service.On top of this they are absolutely honest with integrity, quality, and respect.Hardly to find this level across the this business.I highly recommend Earl's plumbing .

My main line got clogged and the house started to get flooded. I've called YB and the plumber showed up quickly. He was able to unclogged it with the hydro jet machine they have. I'm very happy with the results.