Best Complete Inspection in Phoenix AZ

I have used Parker and Sons for tune ups on my old AC, then purchased a new AC. They were more than accommodating to my schedule when I needed it installed on a day they don’t normally install. Great service, and Tina in the office is the best!

Best experience I've had with a plumbing company. The plumber showed up early *gasp*, was polite, clean, and got the problem fixed quickly. Would highly recommend.

SEEK A SECOND PLUMBER IF THEY CAN'T UNCLOG YOUR DRAIN...YOU GET WHAT YOU PAY FOR!!

Their technician was unable to unclog a drain and proposed jackhammering though my nearly new tile floor to reach the clog for $3280. Technician told me "they didn't have a camera on the truck" to confirm.

Another plumber was able to unclog and camera the drain and save me $2700 of unnecessary expense. Proceed carefully with this company!

Been working from home so I sometimes will not enter my garage on a daily basis. Well Thursday, July 8, I went into my garage to grab a tool. Saw water on the garage floor. I realized the outlet pipe at the top of the gas hot water heater was leaking. I could not stop it so I turned off the water. The first two plumbers I called were unavailable. So I called American Discount Plumbing based on its high rating and positive reviews.

I spoke to Paul who came out that afternoon even though he was on another job. After reviewing the situation, Paul presented me some options. Given the age of the water heater (at least 5-years old), I decided to replace it. Paul offered me a fair deal including the 40-gallon water heater, and installation labor.

Paul returned Friday morning with the water heater during the time window he had indicated. After a couple of hours in sweltering heat, Paul had the gas hot water heater installed, and running. I am very pleased with Paul's responsiveness, timelines, and professional demeanor. And I got a good, fair deal. I highly recommend American Discount Plumbing.

Matthew did a great job replacing my water heater. He was very polite and courteous. Job well done.

Very respectful!!

Been using Donley for all my plumbing needs on the property I manage. Customer Service is outstanding, and every tech is professional and informative. Every work order is followed up with a phone call when a tech will arrive. They have a great response time for emergency.

I called at 10:30 pm on a Saturday. The phone rang once and a man picked up. I explained to him my water heater issue and he told me exactly what to do, and talked me through it. He told me if I need apart, here's where you get it. He even said if it's covered under a home warranty, he can't do the warranty but he gave me the companies that can. I didn't ask that, he volunteered it just to be helpful and save me money.

We spoke for about ten minutes, and I had no more questions and I asked him his name and if I can do anything to help him. He said he was Chris, and he is the owner so there's nobody really to go up to for a compliment. Chris will be doing any of my plumbing going forward, including this job if i can't figure it out myself. I'm not worried about the warranty coverage.

Thank you Chris. We will speak again.

Called with a plumbing emergency due to sewage backflow. Even though they advertise 24/7 the lady that answered the phone said she had to wake up one of the technicians. Supposedly, they would call me back within 10 minutes. 4 hours later I contacted someone else.

I would like to share my experience with Reddi Services/Jan Ashford Plumbing. First let me explain the 2 names. Redi-Services is who I called, but Jan Plumbing is who showed up.

On Sunday September 8th I needed the service of a plumber. I will try to explain my displeasure for the company and service in a chronological order.

I called at 6:30am and they assured that I would be the first job of the day, I was told I would receive a phone call at 8am when Dispatch opened. At 8:30 after no phone call I headed to the store to get the parts to fix the leak myself.
ISSUE 1. They never called back, I had to call them

I purchased the $23 in parts and called Reddi Services back.They said a plumber would be there shortly. I now had bids from other plumbers I had called. Average cost was $100-125
Jan Ashford Plumbing (sent by Reddi Services) showed up around 9:15am. The plumber quoted me $260. I was able to get the price reduced to $221 and agreed to do the work. The Plumber then told me he was going to use my parts I just purchased. I asked if he had his own parts and he said yes, but will have to charge me more.
ISSUE 2. The price was double what I had already been quoted verbally.
ISSUE 3. The plumber asked to use my parts or who would charge me more money than his already inflated price.

The repair took approximately 30 minutes as I was working in the yard nearby and noticed the water was back on. I walked over and he said it was done. It was then I pointed out that his repair was leaking. He seemed frustrated and said he would have to charge me for more parts to fix the leak.
ISSUE 4. I had to point out the leak to the plumber. I paid for a professional to fix the issue without leaking.
ISSUE 5. The Plumber wanted to charge me more money to fix his faulty work.

Another 30 minutes went by and he was able to finally fix the leak. I asked him to cover the pipes back up and he acted as if he was doing me a favor and then used my tools to do it.
ISSUE 6. I didn't expect attitude to cover the pipes back up. If I had not asked they would have left with the pipes exposed in the ground. They didn't bring any tools to do this, so I guess they are not equipped to fix repairs under the earth.

I now I had several bids returned back to me from other plumbers. All were less than $150 to do the repairs based upon several pictures provided and descriptions of the work needed. At this point I felt as if I was being price gouged. The repair if he had done it correctly the first time only took 30 minutes as I had most of the prep work done. With me supplying the pipes and fittings that means I would have been charged $442 per hour. My cost was $221. Reddi Services states they don't charge a trip charge and will give you a free estimate. Let me repeat that. If he had repaired it correctly the first time in the 30 minutes, I would have been charged $442 dollars per hour (1/2 hour at $221). Even with having to cut his leaking repair off and re doing it was just over an hours work. This was still over $200 per hour for a plumbing job that most plumbers in AZ charge 80-90 per hour for labor.

We are a smoke free family, and while I was working outside, I could smell cigarette smoke. I found the plumber sitting on the ground smoking while he was working.
ISSUE 7 The plumber was smoking on my property while working.

I tried to pay with a credit card and was told I would be charged 10% so I paid in cash.
ISSUE 8. wanted to charged 10% extra to pay in credit.

I contacted Reddi Services to express my concerns I have outlined above. The end result was an offer of $40 refund not the $100 I requested. I declined the $40.
ISSUE 9. I attempted to resolve this with management but was only offered a $40 dollar credit and no real apology for their performance.

If you want to be price gouged, have the repair done twice, supply your own parts, have the worker smoke on your property, and try to again price gouge you to use your credit card, then give Jan Ashford a call, Im sure you wont be disappointed.