Best High Pressure Water Jetting in Nashville TN

Jeff was awesome! He was on time, communicated clearly when he was coming, explained patiently what the issue was with my plumbing, cleaned up after, and was very fast, focused, and professional. I have already recommended him to others. Someone always answers the phone (not a robot) and it’s easy to communicate and coordinate with this fast and responsive company.

They came within 30min of me calling and Cory explained everything to me and was very professional.

Robert was very professional and knowledgeable, fixed the problem with our HVAC drain pipe with ease.

To whom this may concern,

The owner/supervisor whom ever she is has a very bad attitude and she has no customer service skills.

I called the “Emergency line” which says they are available 24hours and i was denied service because they have Berber heard of my property that they came out the previous month before.

The on call person was very rude and lazy.

Once i called the owner, she told me that she told him not to come due to her not knowing if they have worked with us before.

The owner never apologized for the tech being rude nor did she apologize for making the mistake that she found out she mad.

This company needs to go through customer service training.

I told the owner how very disappointed and unsatisfied i was with the service and how i was treated from the tech and she told me she told him to do it.

I would not recommend this company for nothing plumbing wise, i wouldn’t even let them unclog a toilet for me.

I hope this information helps for the people who needs any type of plumbing issues taken care of .

Thank you

As a first time home owner, seeing water damage and what I believed to be a plumbing leak from bathroom pipes had me worried. With one call to Doctor Drips, the owner Jance, sent out a great plumber that same day. Once Tom arrived, he proceeded to look at all reasons as to why there was water damage. With a few discussions so I had an understanding and LIMITED cutting into the dry wall, Tom figured out it was not a leak from the bathroom, but a broken water line inside my refrigerator. Tom proceeded to diagnose the issue with the refrigerator and explain to me a simple fix so I would not have to call out an appliance company. Of the small mess that was made, Tom cleaned it up as if he were never there. I could not be happier with my choice to use Doctor Drips!