Best Sump Pumps in Minneapolis MN

I called early in the week to schedule a plumber to come to my house and fix a leak. The window was 12pm-1pm Friday the 22nd. They sent me an email the day of the appointment to confirm and I did so. I get to my house shortly before noon on the day of the appointment and wait for the plumber to show up. At 1 pm no one has shown up nor has anyone contacted me to tell me they would be late. I called and text shortly after 1 pm to find out if anyone is coming. No one answered the phone and about 20 minutes later I did get a text stating the plumber was running late and would not be there till after 2:30 pm. I am rather disappointed that I wasn't notified earlier that they would be late and could not make the scheduled time.
I realize that things happen and the appointments are made ahead of time based upon scheduled finishes and not everything goes as planned. What bothers me is that no one reached out to me before 1 P. M. to tell me that they would be late. You know at 12:30 that you will not make your 1P.M. appointment, you should have called or reached out to me before hand.

Edit: They followed up with me and took full responsibility for the lack of communication. I was impressed with their professionalism and wanting to fix the issue.

Darrell was awesome! He was very professional, super friendly and FAST!

Tyler did a great job, he was very friendly and professional, and answered all of our questions

Good communication and very responsive! Made quick work of a dripping faucet and charged much less than what other plumbers were quoting for the same repair. Would recommend and will use again!

Had a loose toilet and John did a great job showing me the parts and that they were in good shape as he opened things up. Did a great job, great attention to detail and everything works great. I also got to see the floor underneath and see that there was no water damage.

Excellent service and reasonable pricing. I will definitely be using John in the future. He was able to come out the same day I called and fixed my plumbing issue on the spot.

Fast service, good work, fair price. Ive used them 3 times now, all 3 times have been a good experience.

Paid $89 for a “service call” that was really a sales pitch for their subscription program. Called about a leaky faucet and was told we needed $5000 in repairs for things we hadn’t asked about and then told “but look how much you could save if you have the subscription!”. Never again. Don’t waste your money here.

I am a regular and they wouldn't let me shop in the middle of a snowstorm when I couldn't find my mask. They told me to go outside! Ive been there once every 2 weeks for a year and after the virus these guys have masks around their chin until someone comes in. Maybe I'll have to call the Inspectors to keep an eye on these hypocritical workers. Very rude in a middle of a snowstorm when I needed something in an emergency. Being a mask bully definitely pays off for losing business to the big stores. They deserve the loss .

Avoid this company. We had a new furnace and ac installed last year. The overall workmanship was pretty poor, the wiring and plumbing looked sloppy and the unit didn't look new. The furnace was also very cheaply made, and was extremely loud. We have to keep the utility room door closed now or the sound is deafening (edit, the fan is very loud..it's not something that needs fixed, just a cheap poorly made furnace). The humidifier was leaking after they left, and they left so much debris inside the furnace that it faulted out and needed to be torn down and cleaned out a few days after install.The worse part of the experience was receiving a letter from a collection agency 9 months after installation saying we owed $49.20. See attached...not only didn't we owe them that amount..they actually owed US that amount due to an overpayment. They never even tried to bill us directly for this either, they sent it straight to collections.If you think correcting this was easy, you are wrong! I tried talking to customer service several times and was threatened with having my number blocked. No one would discuss the problem, I was told to call the collection agency. The collection agency took care of the debt as I had the proof I owed nothing.I've been trying to get my money back from them, but have been given the runaround by the director of customer service. He now sends my calls right to voice mail.It's been nearly 2 months now and I haven't had my $49.20 refunded.Please, stay away from this mess of a company!!

Paul and his staff did a great job installing my new bathtub and fixing my washroom sink. I high recommend Paul the Plumber for all of your plumbing needs in White Bear Lake!

TJK pluming was out and did another great job. Kyle was here on time and did an great job. He was able to come the same day I called about a backed up bathroom sink. I highly recommend them. This was the third time they helped me with this old house. I can't remember who was here before but Sid and Kyle were both helpful and helped me feel good about their work.

Brian was really competent employee, he solved our problem quickly and clean.

Terrible customer service and I have video to prove what terrible work Jim attempted to complete at our home. He also spent more time in his vehicle than in our home. Still makes me upset that someone like him can stay in business.

Been having issues with our laundry room utility sink so I gave Roto-Rooter a call. They were very flexible with their schedule and were able to fit me in the day of the call, which was very much appreciated. The technician showed up on time, was precise with his work and described exactly what he was doing and what he found. I have zero issues with how their work was conducted, plus, we now have a free-draining sink!

Jesse was out at my home that’s currently undergoing a basement remodel. Super nice guy and did exceptionally good work. Highly recommend. His plumbing is tidy and thoughtful. While he was out he found time to remove some unused saddle valves as well as install a filtered hot water line to our hot tub. Cool trick Jesse!

These guys are great. Usually can accommodate me within the day. Other companies hard sell, not these guys. Not only can I expect a job well done, they also leave me with plumbing and home maintenance knowledge that has since been invaluable.