LeVahn Bros. Plumbing and Hardware Hank

Terrible! We explained our plumbing problem and scheduled a plumber. He arrived on time but couldn't repair the shower BUT said he would come back and bring the replacement parts and fix it. He came back AND DIDN'T FIX ANYTHING! But we were charged for 2 SERVICE CALLS! Absolutely ridiculous!

Top quality products. Their staff is friendly and knowledgeable.

They were very helpful and knowledgeable

Small hardware stores are so much better than the big boxes. This one is the best! Thanks LeVahn for the great service!

Had a pinhole leak in our main supply pipe in our basement and found our old main shutoff gate valve just below the leak didn't fully close due to age and lack of use. Put in a request over the weekend (leak started Easter Sunday, of course) and first thing Monday morning had a call from Andy to get details on our issue. Andy coordinated with the city on our behalf to have our water shut off at the street the next morning and had a plumber out an hour after that. Andy was also extremely polite and patient when I had to call him back a couple more times to ask some other random questions about the job. I had called a couple other places for estimates/scheduling and no one was able to confidently coordinate our repairs and answer questions as quickly as LeVahn Bros.

I am unfortunately blanking on the name of the plumber who came out to do the work (I want to say Brad?) but regardless, he was also friendly and professional, explained our options, and executed the repair flawlessly. He replaced our degraded valve and the main supply pipe from the meter to the water softener and cleaned up the puddle that was left from the leak.

While I certainly hope I don't need to call a plumber again anytime soon, LeVahn Bros is definitely up at the top of my list for future jobs.

I just had to have my water heater replaced after it started leaking. They were able to talk me through how to shut off the water heater as well as come out within 48 hours and replace it for a very reasonable price. Will definitely use again.

Great work and awesome customer service! Helped out with a large project recently. I stopped in the store and they were very helpful with a temporary solution and we scheduled an estimate the next week. They promptly followed up after the quote was agreed upon and the work was scheduled and completed soon after. The job took slightly longer and they were very fair and stuck with the original estimate. Highly recommend.

I admit it I'm a chronic DIY'r. I know it takes me 3x longer to do the work than if I would just call a pro but I like doing it myself. Especially when I have a resource like the guys at LaVahn's. No matter what the challenge they always have someone that has experience and can help me finish without flooding the house or harming myself. Can you imagine how long it would take without LaVahn's staff to help? Thanks for your help.

I called yesterday to ask if they will service snowblowers and they said Harvey would give me a call. Less than 24 hrs later, Harvey has picked up our snowblower, serviced it, and is set to return it shortly! On a Saturday, no less! I’m very happy with their customer service.

One of l
ast of the good old fashioned hardware stores. A bit spendy but seem to always have what you need.

Excellent staff helped me find what I needed in a matter of moments!

Very good experience. Employee pulled right what I needed off the shelf. Very knowledgeable about items on shelf.

The 2nd one a while later that I got the employee who acted like he knew what he was doing did not pull the right one off the shelf and it don't fit so the water keeps seeping around the toilet flapper in the toilet tank. This one is flimsy and made poorly. Very unhappy with my service and don't think employees were knowledgeable at all. Also stuck with a purchase I can't return.

😡😡😡

Not the biggest store, however, they still always have what I need! They're always there to greet you at the door and help you get in and out of the store quickly.

We had to get our water heater replaced recently and I called about six other plumbers first. Once I called and spoke with Loren, I knew I was in good hands and he was able to answer my questions knowledgeably and professionally. Jerry arrived later that week and was by far the nicest, most courteous and by far the most professional plumber I have met. Jerry did a full remove and replace in less that 2 hours. Very satisfied and will highly recommend LeVahn Plumbing anyone.

The staff has been friendly and helpful every time I've visited over the last 22 years. I only just hired their plumber this year and was very satisfied with the job and price.

excellent

An incredible place for those of us who grew up in the era of non big box stores. They ALWAYS have not only the right thing, but knowledgeable people who help you figure out what you really need. Also, a rarity these days, you can buy the screw, bolt, nut, etc you want by the piece...without all the wasteful packaging or excess. Too bad there are so few of these places left!!!!

Great customer service

We were leaving for a trip and were having issues with our trailer hitch being too low. We stopped because it was the first hardware store we found. We looked and realized we only needed to flip the ball for added height. (Dumb on my part) We didnt have any tools so we went in to purchase some large wrenches. They asked what we needed them for and after explaining the situation, they told us to forget about the wrenches, just bring in the hitch. They took it in back and fixed it for us. Couldnt believe they said no to a sale just to help us! We decided to buy a bunch of food, pop and some random tools on my wish list just to support them! Great place with old family values, hard to find these days, keep up the hard work!!!

Excellent service. Tells you what you need to know. Good price, great value!

I had a leaking flex hose from a 20 year old Kohler faucet and could not find the replacement part anywhere because it had been discontinued. When I found it online the retailers would have it listed as out of stock of discontinued. I called Hardware Hank and Chris was able to have the part for me in 3 business days. Excellent customer service!

Why would anyone go anywhere else for plumbing supplies? The store manager has an incredible level of knowledge of every potential fitting or device. They are incredibly helpful and friendly.

I drive past over a dozen neighbor hardware stores and two big box home improvement stores to get here. This is the place to go!

This place has been around a long time. Incredible people and great selection. Stop by!

Had a main valve and kitchen faucet replacement. He was in an out. No problems. Smooth sailing. I recommend these guys fully.

LeVahn Bros. staff is great, very friendly and helpful.

I have been using this hardware store for 12 years. They are family owned and operated and show and tell you how to DIY. They greet you immediately when you come in the store and basically offer personal shopping services to save you time and add expertise. This is the ultimate local hardware store. I have also used their plumbing services in my home. Top notch. Do things cost slightly more than Home Depot? Yes. It it worth it? Completely. Their tips and suggestions over the years have saved me both time and money. They are so honest when it comes to what they sell you. I've had them show me how to do things more efficiently and for far less expense more times than I can count. I would give them 6 stars if I could.

I rented a power rake from these guys and they were extremely helpful and informative answering all my questions on how to best repair my yard. I highly recommend using LeVahn Bros for any equipment rental needs and more.

LeVahn Bros has been my neighborhood hardware store of choice for 20 years and when I decided to remodel my kitchen, I got a quote for all of the plumbing work and was very happy with their approach to the plan which included adding a new gas line for a commercial cooktop. I had the most positive experience working with Andy LeVahn and his team. Planning and execution was flawless, customer service and communication was outstanding, the quality of their work was excellent and their pricing was fair. And a big thanks to Dave Stanley for his professionalism, great customer service skills and reliability. As a satisfied customer, I would highly recommend LeVahn Bros. Plumbing!

I love that it's there, they have a lot of stuff packed in that little store, it's just barely ever open when I need something so I almost always end up running to Home Depot

Helpful, had what I needed.

Fantastic just like an old-fashioned hardware store. It has just about everything you need..would recommend to anyone

I had my car radiator break near here I went in to find tape or anything to get me home and the amazing people working in here were the biggest help I could have asked for. They walked to where my car was broken down helped find out what went wrong then grabbed parts and tools from inside and fixed it. They only let me pay for the parts needed even when I offered cash for the labor, I absolutely would not have been able to fix it myself saved me an expensive tow truck or risk damaging my car further. Can't thank them enough, would buy all my plumbing and hardware goods from here. Highly Recommend.

Love coming to this local hardware store, staff is always very knowledgeable and kind.

After going to all the big box stores who could not solve my problem Lavon brothers did.

Can't give a referral. Got a ballpark price. I called and asked Andy for a written quote. Did not have one. He had an estimator come over to double check the job, but apparently did not produce a quotation. Several days later did the job, and got my wife to pay $800 over the verbal estimate.
Not happy, not heard. Can't refer.

Great place to pickup plumbing hardware (and other hardware) that works. Stopped at one if the big box stores to pickup a coupler. Takes to one of the people there and bought what they told me I needed. Got home put it together and water during everywhere. Stopped at LeVahn Bros, told them what I was doing and what I have done, and they gave me a couple of options to try and resolve the issue. Got home put the first option in, boom, issue fixed. Saved me a ton from having to call the pool repair shop.

I contacted LeVahn after they were recommended by another plumber who didn't service my type of shower (walk in w/ Delta single handle faucet). I called at 10:30 and they were at my house by 1 p.m. Not sure they can always deliver such a rapid turnaround but my point is that they're incredibly responsive. The work is done and the shower no longer leaks.

Great local hardware store!

There are amazing kind professionals. We was without heat I Went and explain what I thought was the problem they knew exactly what the issue was gave me the right tools and my family was warm again I’m forever grateful great establishment

Salesperson took me right to the items i needed so i didnt have to go looking for them.

Jerry was great he came out and addressed all of our concerns and was very informative. He took the time to explain and fix the issues we had.he went above and beyond our expectations. The guy who also answered our call and took the time to walk through our concerns on the phone was also great!

I am a regular and they wouldn't let me shop in the middle of a snowstorm when I couldn't find my mask. They told me to go outside! Ive been there once every 2 weeks for a year and after the virus these guys have masks around their chin until someone comes in. Maybe I'll have to call the Inspectors to keep an eye on these hypocritical workers. Very rude in a middle of a snowstorm when I needed something in an emergency. Being a mask bully definitely pays off for losing business to the big stores. They deserve the loss .

Amazing old school service. The store is small, but they still have an impressive inventory.

These guys were super helpful. They didn't have the part I needed but pointed me to exactly where I needed to go. Went too a couple of Home Depots and a Menards and got zero help. I will start going here first from now on.

LeVahn Brothers is a fantastic Hardware and Plumbing Store. Excellent service! We always go to LeVahn first because of the sincere and genuine excellent service. They do what they say they will do and we trust the work they do, and trust them in our home. Loren in plumbing is a understanding man who listens, asks relevant questions which keeps me calm - he knows plumbing and his confidence and expertise is fantastic. His reassures and is right on with his scheduling quotes. Thank you so much for being in the neighborhood. Also - the staff that serve the customers in the store are great - same approachable, helpful, knowledgeable attitude. Great job - you will always have our business. Elizabeth

The guys at LeVahn helped me out with an issue that other stores and the plumbing professionals wouldn’t…. They were super friendly and new exactly what I needed. Great experience

So their open till 7, just went there at 6:35 looking to rent a metal detector. Walked in and an older lady asked me what she could do for me, I said i'm here to rent your metal detector she looked in the corner where they keep there rental stuff and it was full of lawn mowers, I said oh you can't get to it she said no we close in 20 minutes you can come back tomorrow at 8am. I said ah no why would I do that she said well I suppose I can move some stuff, I said no I guess you don't want my business! Too bad I always supported them as a small neighborhood business not anymore. Lost customer for good!

Always upbeat and very helpful!!🙂

I recently got a new toilet and Jerry came to the rescue to remove my old toilet and install the new! He was professional, friendly, and so fun. He even taught me a few things about the work he was doing. I really enjoyed getting to work with Jerry and recommend him to everyone and anyone! Thank you for your awesome service and great attitude!

We hired LeVahn to do some major plumbing work as part of a basement remodel. This was probably the third or fourth time we had used them. The scope of work included digging up a concrete floor, replacing all drain lines. They moved a gas line and also changed out the above ground plumbing stack. Basically, all drain lines in the house were replaced. While this kind of project is scary and expensive, we really never had any concern that the job would get done right. And it did! Dave is an amazing plumber, very responsive to our desires. He communicates clearly and is a joy to be around (additive laugh). Andy is a great project manager, always gets back to me quickly and effectively. My wife and I would wholeheartedly recommend LeVahn for any plumbing need. If you want to get the job done right, hire these guys!

We first went to LeVahn Bros about a year ago when the flush valve on our toilet broke. It's an older toilet and we were having trouble finding the part. When my husband walked in, they knew right away what kind of toilet we had and were able to help us get the part fairly cheap and instructions on installation. Recently we went back again, as our toilet tank broke and we needed to replace it. They were able to refer us to a salvage yard that had the tank! They also walked us through installation and helped us weigh the pros and cons of replacing the whole toilet. Chris was especially helpful. Even though they didn't make that much money off of us, their friendly customer service and knowledge was above and beyond what we expected. Would 100% recommend for plumbing needs - they will always be our first go to!

They actually know what they are doing! Dave walked me through his experience and gave me exactly what I needed to finish up the job! Super friendly and able to answer pretty much any question I had. Really thankful they were right down the street for me. Thanks guys!

Andy, Dave and the whole crew from LeVahn Bros. are great. I had a water faucet in my garage (through finished drywall) that was leaking and Dave was able to cut through and replace the whole thing in around an hour. He even went the extra mile and applied a nice trim ring to the faucet and was extremely careful as he was cutting the drywall so he could put the drywall back. The result was a great working faucet and my cleanup work was essentially non-existent!

I'd definitely recommend LeVahn Bros. to anyone in the northwest metro. Great service like this is hard to come by these days.

I got off to a rocky start with Loren (owner / scheduler) on two projects, but there never was a question on the quality of work performed by Dave or Craig (plumbers I worked with). These were industrial plumbing projects - far different from what they would run across in commercial or residential - yet they had the background and skills to perform the work perfectly. They were easy to communicate with and the work actually came in under the T&M bid price.

I'll deduct 1 star for having to convince Loren to keep the projects moving instead of responding to a louder customer, but once he committed, he kept everyone on track.

Hope to work with them again soon.

Yesterday I called Roto Pooper to come out and help me figure out how to deal with a fairly complex plumbing situation with my kitchen sink. After their guy gave me a quote for over a thousand dollars and told me they would have to ruin two of my cabinets in the process I called LeVahn Bros. Within a couple hours they sent Jerrry to my house. Jerry was extremely professional and an all around great guy to work with. He found an excellent solution to my problem that didn't involve cutting holes in my cabinets. On top of that, he was clean, very friendly, and the total bill was about 1/3 of what the other guys quoted. I highly recommend this company and ask for Jerry if he is available.

we had a problem with our water softener and due to age it was recommended that it be replaced. Levahn Bros. provided the new softener sized for our use and got it installed quickly and showed us all the settings. It uses way less salt which is a big plus. Thanks again I'll never hesitate to call on them again for such quick knowledgeable service.

I've received excellent service on both plumbing and hardware from the LeVahn Bros.
Good people in the business for all the right reasons... No wonder they've been around for so long!

Helped me pick out parts to plumb a dual sink. Gave me a few tips, answered my questions, very helpful staff.

They repaired what they broke and would not take responceability for it cost me 514.00 total ripoff

Just got a key made at this hardware store. Doesn't work real well and it cost a fortune compared to other hardware stores. For a key to be made at this place will cost you $1.99 plus tax. Next time I will drive to a store where there is competition-this place is twice as much as any other place that I have been to make a key.

We have had LeVahn Bros. to our home numerous times for plumbing related work. They are consistent, friendly and do great work. I highly recommend them

Very nice. The gentleman that assisted me was very nice, polite and did an excellent job. He was very knowledgeable in what I was looking for even though I wasn't. I would recommend shopping here.

Retracting my original post. These guys are great.

Called to set up an appointment for some minor plumbing work on a new house. They told me I would need two hours and they could get me in friday from 2pm-4pm. It is now 3:45 and my repairman has still not shown up, but I called the dispatch and they informed me not to worry because he was on his way.

Edit: I originally gave this group 1 star because I was very angry with the tardiness. I don't believe this to be indicative of the company as a whole. They have made great efforts to apologize and I am very pleased with the quality of the work.

Great place to get bailed out of trouble with projects. Quite a good inventory and if they don’t have it they order it right away. I wish they were closer to my home but definitely worth the drive.

I had an old water pressure pump that had started to leak and needed some advice on how to repair the pump or install a new one. I was referred to LeVahn by a friend and called to explain my situation. I worked with Andy, who asked all the right questions and came up with the most cost-effective solution. He challenged what I thought was the only way to move forward and solved my problem for about 20% of what I thought I’d pay. I appreciated their thorough, cost conscious approach and will recommend them to all my friends. Thank you, Andy and LeVahn Brothers.

Helped me out quickly and well with parts for a ceiling light install.

Great place awesome help

We had some plumbing work done and help with getting some permits completed on a rental property. Andy was so kind and knowledgeable helping us get everything set up and keeping us in the loop throughout the process. The plumber, Dave who came out was just as wonderful to work with. A great company we definitely plan to use in the future and would be happy to refer them to anyone.

Always very helpful. In and out. Top notch service.

Learned a few things while getting exactly what I needed! Place is great!

Rude! Horrible customer service.

Friendly and helpful.

Was attempting to replace the cartridge on my delta shower handle and I had ordered the wrong part online. The gentleman at the store was very helpful in showing me the correct part I needed and even took the time to explain how to complete the job! Excellent customer service, I highly recommend them.

We hired LeVahn Bros. after having a disastrous experience with another company. They came in very professionally and advised us with very straightforward information and we got our issue fixed. For sure our new go-to plumbers!

I wish I could give them 10 stars!!! I had a water heater that was leaking and didn't want to buy a lessor quality water heater from the big box stores. I didn't want to pay a plumber to install a quality product either. I stumbled across LeVahn and called them when they opened up and inquired if they had the water heater I needed. They were able to secure one a few hour later. Since I was having to shut the water off, I decided it was time to replace the water softener as well since it was just as old as the water heater. I went home and installed the water heater and the fittings for the vent was different from the original. I went back and Andy the plumber helped me get the correct parts to finish the install. I was extremely impressed that they were so accommodating to me with my numerous questions and help me get it installed correctly. A HUGE Thank you to Chris and Andy!!! BTW I live about 25 minutes west of their store and drive past several big box and other local hardware stores to get there. I will continue to patronize their store due to the customer service I received.

I love this place. The tall guy is very helpful. Sorry don’t know his name. He has helped me twice in the last month. Once to get a part for my water heater and the other for abs pipe. He helped explain what I needed to do to fix the leaky pipe. The prices are a little more but for the knowledge they provide and convenience it’s totally worth it.

I've used LeVahn Brothers a few times and they've exceeded expectations every time. Their prices are up to 50% cheaper than the other plumbers I've called for the same job. I just replaced my water heater, the other guys were charging $1,800 but LeVahn did the job for $1,150. The other guys also tried to sell me a new water softener and chlorine removal system. Interesting because I only asked them to quote me the water heater. Anyway, LeVahn has proven to me to be the best plumber in the area and will be the only one I call.

Blast from the past. I forgot what it's like to walk through a store that actually has a large qty inventory of this i need and things I need that I didn't know I needed. If there is a thingamagig or a dohicky you need they got it!!!

Fast, friendly, knowledgeable. My water softener leaked the resin core and plugged my hot water heater and everything else in the house. LeVahn's got someone out the same day to replace the softener and flush-out the water heater. The tech was friendly and explained how to use the new softener. Great experience.

Staff was extremely helpful in finding and ordering a part for our outside spigot after trying to get help from many other plumbing supply places. Also, spent quality time explaining how to complete the fix and even repaired the old part I had to help with a temporary fix. Will definitely be back!

Highly recommend. Saved me a ton of money compared to a different plumber. A+

Very condescending over the phone. In person the people working the registers are easy to get a long with. Disappointing because they use to be very personable

Great service very helpful

Did a great job. On time.

We are doing a DIY bathroom remodel. Chris has been so helpful and knowledgeable. He helped us solve some issues with 33 yr. old plumbing. We have used Levahn many times over the years and have always found their staff to be knowledgeable, friendly and helpful. Thank you for great customer service.

Called to get the job estimate and was told estimator will call me back. 3 days passed and no one called so I did. They apologized and said that new note for the estimator was left to call me. More days later still nothing. Do not waste your time on such a lack of professionalism and support businesses that care.

Came in looking for a roof shovel/rake and the two guys working laughed at me and said few days late on that there Buddy. Not helpful or appropriate. This was my first time stopping in, definitely wont be back.

Professional, fast and knowledgeable

My favorite place. Always helpful. Even when they didn't have the size I needed they recommended a place. That's great service!

The staff anticipate my needs and demonstrate consistent customer service.

Andy Levahn and LeVahn Bros. Plumbing and Hardware are great to work with. They have the experience and know how to get the job done right, which is something you can't always say when shopping at a big box store. I highly recommend them.

Great place to go for plumbing supplies

Great store with fantastic help. Beats any big box stores.

I was referred to this store by a Home Depot employee who told me, If we don't have it, they will.

I don't have anything against Home Depot, in fact I've always found their customer service to be above average, but they can't hold a candle to LeVahn Bros in that arena.

Most friendly/knowledgeable staff that I've dealt with anywhere, hands-down.

This is now my default hardware store.

Very professional and nice. Would recommend.

All I can say is good things, Needed a capacitor for an AC unit. The staff was very knowledgeable and helpful. I strongly recommend them.

We were having some water heater issues and I talked to several other plumbers and even talked with city about why they thought why our faucets were clogging up. LeVahn brothers solved the problem and realized our water softener was the culprit. They figured out the problem right away and now I have clog free faucets.

They have always been quick, reliable and most importantly..honest!!

I needed to replace my shower cartridge that was broken in half and one half was stuck into the shower handle. Initially brought the broken handle to Home Depot where their two experts tried to get a screw out of the handle for 2 hours. Eventually they decided that the easiest way to disassemble the handle would be to break it, which they were trying to do for another 15 min, unsuccessfully, thanks God. Today I went to LeVahn Bros. Their associate Chris took the screw out in 5 minutes, then found a replacement screw, and charged me $3. Thank you Chris! What a pleasure to watch real professional who knows what he is doing. Thank you LeVahn Bros!!! Excellent service, I'm your customer forever!

Excellent service..always go the extra mile to provide quick response to any problem we have..personnel are friendly and experienced..the best I've ever dealt with..

Very helpful staff, knew their products well. So much better than those big box stores!

Great service!

Likely to have that odd and end part you are looking for. Friendly knowledgable staff makes it a great place.

Why do you have so many great items? ;) Thank you!

Knowable employees always there ready to help you.

Wonderful helpful above and above