Best Main Sewer Line Clogs in Minneapolis MN

Communication was excellent from the first call. Estimated time of arrival was accurate and the technician was knowledgeable, professional, and courteous.

Tyler did a great job, he was very friendly and professional, and answered all of our questions

This place also goes by the name Ken's Sewer Services.
Right off the bat when talking to the scheduler/operator I had a feeling this place was not at all professional. When the tech arrived with tools in a bucket I didn't feel any better.

And then the time came for the fix...
The tech didn't have a handle puller to pull my shower faucet handle off. I stupidly agreed to pay a visit fee of $80 on the weekend. I regretted it right away because the tech had no shot to fix the problem, not having the tool to get past step one.

Don't go with this place. Absolutely no reason to pick them over an Eric Nelson Plumbing or Athena or Burnomatic or Uptown Plumbing.

Didn't get the refund I was after either,
A week later (Saturday) I called them to ask for some sort of refund. The person on the other end said it was busy that Easter weekend and told me they'd look into it and call me back on Tuesday. It's now the following Monday and I never got a call. Called them and ranted as politely as I could. He offered me 10% off my next plumbing job with them. Ha.

According to the reviews, excellent service. I would have loved to find out first hand but the person answering the phone was extremely unhelpful and condescending.

Matt was very clear about what needed to be done and that made us feel better about things in the house. He was very professional and guided us well. We appreciated his hard work during the day project! Thank You!

An absolute top tier, knowledgeable, professional full service plumbing company. I have an old (100+ years) south Minneapolis house, that occasionally shows its age in many ways. In this chapter of “My Old House”it’s all about the main line out of the house, connecting to the city sewer system. Yes, the guys from General had to tell me the bad news that it needed major repair, but the professional way they handled and solved the problem was, truly, second to none.

Every plumbing need I have, moving forward, will be with General Rooter. Every. Single. One. As I said, my house is old - I’ve dealt with other plumbers over the years. None compare to General. Robert and Jose, you guys really are the best!

The service was fantastic. They were able to schedule us within hours of our sewer backup. Zeb, our technician, was helpful, courteous, and provided plenty of information about what he would do and potential outcomes.

I called with an issue that they were able to immediately identify and correct user error without mansplaining. No charge for the service call and education and treated me with respect. Win-win! I will call them next time I need service.

Five star for sure. They come promptly after our call to handle a backed up floor drain for our company. Quickly found the problem, showed us clearly on video what needed to be done, took care of it quickly and efficiently in one visit. We are very impressed with RTSR and would highly recommend.

The speed to get a service rep out was fantastic! No KP was very knowledgeable and kind. The price was outrageously high to complete the 15 minute service! $25/minute seems a bit steep.

Excellent srevice... polite and good value

Residential commercial service, great guys that know what they're doing at reasonable rates.