Best Plumbing Services in Milwaukee WI

The floor drain in our basement backed up after a load of laundry. After reading many positive reviews we went with Tuffy’s.

The following is a summary of our appointment. I will itemize my issues (there are many) for easier reading.

1. The two employees did not introduce themselves upon arrival.

2. The older employee was slurring his speech and could hardly walk. The company said (after the fact) that he has a disability, but he could easily have been mistaken for drunk. Disability or no, his condition affected his ability to do the work in a safe and efficient manner. I’m glad we weren’t paying by the hour.

3. This employee was so unsteady on his feet that he was holding onto the copper pipes in our basement ceiling and running into items in our basement. Our young son was interested in watching the work, but was sent upstairs for fear he would be injured by this employee.

4. The employees did not listen to my wife when she tried to tell them where the access pipe was. They proceeded to move boxes and items in our basement even after my wife asked them to stop. Communication may have been better had the older employee been able to speak clearly. The younger employee hardly spoke at all.

5. The younger employee dropped their large piece of gravy equipment halfway down our basement stairs.

6. The older employee began to cut the cap off our access pipes without asking if this was ok. My wife had to stop him to get an explanation. Clearly it needed to be done to complete the work, but again, he couldn’t communicate clearly. At $40 per cap, this is not something you just do without explanation.

7. After the employees left, I noticed a large puddle in our driveway. Upon closer inspection, it was URINE. We have a dog, but he does not urinate in that quantity, much less on the driveway. I smelled it. I’m positive it was HUMAN URINE, in the location of the work truck door. The only explanation I can think of is that one of the employees pissed in our driveway. Perhaps it wasn’t overtly malicious...perhaps one of the employees pissed their pants. I’m more inclined to believe that they used a bottle to piss in while on the road, and decided to dump their piss in our driveway. Regardless, this is inexcusable.

8. I wanted to contact the company the evening of our appointment, but my wife, who was visibly upset over all of this, said she would contact the company the following day after she had time to calm down. When she called, we were berated for not being more understanding of the older employees condition. No apologies. Only unkind words.

In summary, the work that needed to be done was eventually completed, but our experience with the employees was poor. The employees that did work for us were bumbling, at best. The word I’m more inclined to use is “incompetent.” Were a simple disability the only issue, I might be able to give a more positive review, but I cannot overlook the safety issues, the lack of communication, or the PISS in our driveway. On top of it all, the company was not able to offer an apology. Would not recommend.

Fast, easy to work with, cheap

I love this guys

Absolutely a breath of fresh air. Serious problems with cast iron pipes in basement. Never ending problem. Searched web for alternatives. Sewer Ninjas came out, addressed the situation, answered all my questions, very knowledgeable and knew their product. Waiting for quote but I know now what I'm up against and will post where I proceed and my decision.
Yes I went with Sewer Ninjas. Home owners, don't waste your time. If you have cast iron under your house, they are the ones you need.

The power was out in our area. As my neighbors had there power restored, we were worried when our power didn't resume. After two calls to WE energies, we finally received the answer that power was coming to our house, so it must be a breaker issue. By this time it was getting dark on a Sunday night as we suffered with 90 degree temperatures and no power for five hours. A friend recommended Hartlaub because they recently had a great experience. We left an emergency message. The owner called us back in about five minutes. He said he was in the area and would be at our house in a couple of minutes. He arrived about three minutes later, found our problem, and took EXCELLENT care of us! We couldn't be more appreciative of his efforts to solve our dilemma. Thank you! Thank you!

They came to help solve our problem. We had a leaking water heater. Problem fixed. In need of a 24 hours plumbing company? This is the company to-go-to. Oh I almost forgot its 11 PM when I called.

I Had a issue with drain and he went out of his way to make it over quick. I have owned this house for 20 years and had drains cleaned before, but not with the professionalism he had, and the care he took. ( ex.. used tarps to protect my things.). He made sure, that I was totally satisfied with the job before he left.

Worst plumber out there-unprofessional and a complete waste of time!

Joe came the same day, re ran out new pecks. Super impressed, he took time to explain the issue and gave me advice on how to prevent future issues.

KLC services are a dream come true. They offer great clean services along with typically lower than average prices for the same quality of professional work.They are very customer oriented and made sure I was satisfied 100 % with everything before leaving.. .will definitely be contacting from Kinsley Lynn Companies again thats for sure!!!!!!

Initial plumber messed up the job but Rashawn was awesome; came himself to look at it and got it fixed right away.

I had a great experience. They were able to schedule me in within 24 hours and even recommended a better water heater than I had. They showed up on time, and were very professional while at my house. Answered all my questions and even provided some tips and suggestions. I will definitely be using them again

He did a very good job He knows plumbing Very satisfied Thank you

Excellent experience with water heater replacement. We selected VIP as the quote provided was competitive with two other companies contacted, and multiple friends had recommended them for quality work. Scheduling was painless, Matt arrived on-time, and replaced the heater quickly. After installation, took the time to walk through the features and did not leave a mess behind. Also appreciated that he wore a mask throughout the process! We were billed ~ 3 days later, and were pleasantly surprised to see a bill that was LESS than quoted.