Alpine Plumbing Inc

Nice guys but poor work. Very unsatisfied with the ductwork I had put in for a new fan filter, not a lot of confidence that they were doing things right, just quick and cheap. I am actively getting quotes to re-do the work from other contractors. I will never use them again.

They need to double check there work before they leave to make sure what they were hired for is fixed, and that it is working before they leave. This was not done, and I would never recommend this company. Terrible experience. I was not impressed at all... Poor!! One star is to many.

Needed Saturday emergency service. Tracy arrived on time and professionally and promptly took care of the problem. He cleaned up when he finished and it was a very good experience.

Very pet friendly, nice personal staff, GREAT knowledge of Plumbing!

I agree with Sonnys review. They were at my house for 40 minutes, and charged 90minutes and also showed up 45 minutes and only called 30 minutes after scheduled time to tell me on their way. There's a 50 dollar travel fee, and they double bill you for travel time in addition to that fee. He also told me there wasn't a gas leak though had entire family over to smell gas and WE energies detected it. They do not use up to date techniques (WE had a device to measure gas, this guy had some soap/bubbles and his nose and refused to believe me that there was a leak... it was a SLOW leak), since have had leaky valve replaced by a reputable company.

Be careful.. What a scam all they do is replace part and they charge 6hrs..at $110 dollars an hour... He only spend less then 2hrs.. So disappointed that companies let this kind of business practice.. They also charge travel fee.

Alpine Plumbing was the contractor for our new house built in 2017. Two months ago (summer 2020) we had a leak in our basement. The valve that controls the flow from the main water line had cracked, and the crack was below the shutoff valve so we couldn't shutoff the leak. This is a thick solid brass piece and we were very surprised to see that it cracked. The plumber that came out to fix it (not Alpine as we did not know who did our plumbing at the time) said the crack occurred because it was tightened too much. This is a house 2.5 years old and we had a leak in our basement because of a bad install by Alpine. I contacted Alpine via their web form to complain and try and get reimbursed and received a call back shortly later, but I wasn't able to answer the phone. I tried calling back twice and was never able to get ahold of someone. Alpine did not try to contact me further, via phone or email. At the least they should have followed up via email when I didn't answer the phone the one time they called.

I do not recommend this business as they are obviously inexperienced and have poor communication.

UPDATE: Had a second cracked fitting that was also due to over-tightening!

Fast friendly service.Techs who care about getting a job done in a timely manner, and do quality work.

Great Plumbers, I recommend them.

Alpine Plumbing is very unreliable. After calling and saying they would be at my house in five minutes, they never showed up. Calls and messages went unanswered or were not returned. I was not even offered an apology. When I called back several weeks later to reschedule, I was promised a return call the next day, but that call still has not been received.

very poor service very poor workmanship do not stand behind there work

Highly recommended! They were speedy and able to fix my issue! Will use again!

From start to finish, this the most professional plumbing company Milwaukee has. They don't shy away from the tough jobs, while completing them the right way. Will happily refer and use them again. Once you find the best, you no longer have to search for your plumber. Thank you for your service.

Very professional and timely.

Needed basement wash drain repaired because metal drain had corroded away. Asked for plastic drain and new washers put in dripping faucet. Mike the plumber told me couldn't be done. Needed new faucet and metal drain. Did repair myself with sink manufacture parts for $40. Had to pay $110 to Alpine for worthless trip charge.

Friend had a Christmas Day Emergency so we called the 24/7 Emergency number and never received a phone call back! Not sure why you have 24/7 Emergency service coming from a guy in the trades that also carries a company Emergency phone and always answers the phone. Finally got a call back 3 days later after I already fixed the problem for her. Unreliable service!

Highly recommend Alpine for your plumbing and air conditioning needs. Unfortunately I've had to use them for each of those. But they were prompt and very professional and got me back up and going extremely fast!

Called Alpine back in Feb 2017 because I wasn’t getting enough hot water. Was told I needed a new hot water heater, to the tune of around $1700. When I called back a few weeks later and explained that this didn’t fix the problem, I basically got the cold shoulder, no attempt to correct or address the issue.

Several months later, I had an issue with mold in the utility room. Upon investigating, my husband and I found that one of the HVAC drain hoses was up against the wall, nowhere near the floor drain, causing condensate to run under the wall. I can’t prove that their installer moved it, but he was the last one in there, and judging by the quality of the cleanup, I definitely wouldn’t be surprised.

A few weeks ago (June 2021), I noticed I had no hot water on a Sunday evening. Circuit breaker was tripped. Thought, “weird, but maybe has something to do with everyone running AC with the heat wave”, so reset it. Still no hot water. Called the 24 hour ‘hotline’ and left a message. No call back. Called Monday morning, left a message. Received a voicemail an hour or so later that someone could be out today in the afternoon, and I should call back to confirm if that worked for me, when I called back (within two minutes of it being left), a most unpleasant woman told me that they had a tech available, but was he now booked, as I hadn’t called back quickly enough and I could either pay them for overtime to come out that night or wait until tomorrow. When I explained how unhappy I was and how wrong I thought that was, I was told to call someone else.

After making a few more calls, my husband ended up taking a look at it. First thing he found was that the flexible conduit running to the heater was as loose as can be on the water heater end. On inspecting connections to the incoming power, one of the wire nuts had melted, then wires melted through the plastic inside the connection area, shorting to the shell of the heater (ground). Note that the melted wire nut was apparently yellow (see pic). My husband noted that per the package of wire nuts, ‘yellow’ is undersized for this application (2 x #10 AWG), they both should have been red, as the other one was. Oh, and the conduit was so loose because the hole in the cover was about 3 sizes too big for the fitting used- and rather than use a couple of $0.59 reducing washers, they just flopped it together as is.

As my husband put it, one doesn’t need to be an electrician to figure something like this out – I would surely expect someone who installs stuff like this to know how to use the right fittings and components. Thank God for circuit breakers, or my house almost surely would have burned down…

Excellent and timely service

They might want to consider changing their name to Lone Ranger Plumbing - they swooped in and fixed our problem super fast.

I have a very elderly mother in Brookfield - her connection to her washer was about to blow...And the sink in her bathroom wasn't working.

Jody at Alpine sent a fantastic plumber within a day who fixed both problems incredibly quickly and efficiently. His repair for the washer was so pretty that my mother's caregiver took a picture.

Where another local plumber (who we will NEVER call again!) told us that my mother's bathroom sink and faucets had to be replaced....Alpine repaired her 1960's fixtures NO PROBLEM. Saved us money and lots of anxiety.

I cannot recommend them highly enough!

Don’t call them. Provided poor service. Inaccurate estimate. Service call minimal cost $110. Disappointed from start to finish. Wish I would have called another plumber.

I will never use their service. Might I add the plumbers are courteous and kind. Unfortunately they couldn’t fix my leak issue. There were called twice to figure this out and I’m still having a leak in my toilet and having to use another plumbing company. They made sure to charge me on time but were not bothered if my issue was resolved.

I wouldn’t recommend them for your plumping needs.

Excellent plumbing contractor!

$126 for a house call to tell me they can't fix the problem because they can't find where the sewer pump is located. And they couldn't call the contractor who installed it but gave their number to me. Talk about lazy...
The next day I contracted another company and he verified that the sewer pump is located right outside the patio back door in plain site. Obviously the service tech didn't want to do the job and lied to his supervisor about not being able to find the sewer pump.

I called Alpine Plumbing to address an uncontrollable leak from an old outdoor hose bibb. I was prepared to be told the bibb would need to be replaced, which would have been an invasive job that would have also left me repairing exterior siding and basement drywall. I was put in contact with Jody who asked for a video of the leak and quickly diagnosed the issue upon receipt. He walked me through a very simple solution over the phone that completely fixed the leak. He saved me time, money, and the misery of stressing over a messy job. These are the type of people you want to do business with!! Thanks again, Alpine Plumbing!

Had a great experience-- Damon was on time, worked quickly, and was very courteous. Wouldn't hesitate at all to recommend Alpine.

get a quote up front. was not expecting a $50 trip charge. Don't you need to make the trip in order to do the work?

Highly recommend! The plumber was on time, he quickly fixed my issue (leaking upstairs tub) and stayed while I asked 1,000 questions (first-time homeowner here!) Reasonably priced, knowledgeable, and friendly! Thanks, Damen and Alpine.

I have hired Alpine Plumbing on a few occasions and referred them to real estate clients of mine as well. I find them to be dependable, courteous, knowledgeable and speedy! On a price comparison level, they are about par with service calls, but for a special project I had, they were about 25% less than 2 other quotes. They did an excellent job and cleaned up after themselves!

Fast response, good work for reasonable prices.

Great Plumbing contractors

I had a great experience. They were able to schedule me in within 24 hours and even recommended a better water heater than I had. They showed up on time, and were very professional while at my house. Answered all my questions and even provided some tips and suggestions. I will definitely be using them again

Great service department. Handled everything with incredible professionalism.

Had them install new sink and faucet which we boight ahead of time and reconnect plumbing after we had new countertops installed. After he gave me an estimate on price for the job he started install.Service tech was nice, asked questions on my preferences and he was done very quickly. I asked him to fix a drip on our fridge water line which he had done in just a few minutes. We will use agin if needed.

Really, really expensive

Very Reliable and experienced ! Always my first call!

Do NOT use this company unless you want to get completely ripped off. We called them out to address a smell coming from the drain in our shower. We told them multiple times where the smell was coming from and said we thought there might be build-up in the P-trap or one of the pipes in the basement -- they told us multiples times that we were wrong. After charging us for a new toilet ring, doing a smoke test, and telling use we needed to extend our soffit vent out, we ended up paying for a lot of unnecessary work that didn't fix the smell at all. We had 2 more plumbers come out and give us their opinions and both agreed within 10 minutes of being here that our suspicions were correct. The plumber we went with had everything cleaned out and fixed in a day. Alpine refuses to admit their mistake, says they're the experts, and after an hour on the phone with them only knocked $100 off our bill. What a joke.