Best Install New Plumbing in Milwaukee WI

Details of the plumbing issue aside, the response from this company rates 10 stars! Without prompting from me, the dispatcher took it upon herself to text a serviceman in the field to see if he could fit me in today. In less than one hour, Joe arrived, took care of the issue and all is well. My thanks to Jody. I'm grateful for this great service experience!

I called Tuffy's first thing in the morning (before their posted business hours) to schedule an appointment. Sherry was very helpful and polite on the phone and was able to accommodate me into their already booked schedule for the day. As promised Chris and Andy showed up this morning and got to work right away. They made it look pretty effortless running their equipment to clear out my sewer line (there were a couple of root balls clogging the line). Both Chris and Andy were very polite and talked me through what they were doing and what to do to help prevent future issues. Once finished with the work, they fully cleaned up the area near the cleanout where they were working. All said and done they were in and out within an hour. I hope that I do not have to call them again in an emergency situation, but definitely won't hesitate to do so if needed. I will be having them out annually to check out the line and make sure everything is as it should be.

Thanks again for fitting me into your full schedule last minute, I really appreciate it.

-Tom

Very professional and prompt service. Great value!

I love this guys

Angel was very courteous and professional. He was very thorough in explaining the work that he would be performing. Angel is a great representation for Hartlaub. Would highly recommend them.

Alpine Plumbing is very unreliable. After calling and saying they would be at my house in five minutes, they never showed up. Calls and messages went unanswered or were not returned. I was not even offered an apology. When I called back several weeks later to reschedule, I was promised a return call the next day, but that call still has not been received.

Karl is a rock star plumber. We just moved into the Milwaukee area and I can confidently say we found our go to guy. He was open and honest about what's needed, what's not needed, what would save us money, and what to look for in the future. He did great work, and we greatly appreciated his honesty.

Very professional, timely and does quality work. Issues with hot water heater fixed promptly.

Richard was on time and completed the installation of an interior door. He failed to do it properly and marked up the door while installing the hinges. Then he didn't want to take responsibility and told me the door was wrong size but according to him he just installed it anyway. $125 for labor and the door doesn't even latch. Don't use this guy, he is horrible!

We like it

The plumber should up quickly after the call, which is great and appreciated. However, he was here for an hour, “snaked” a drain, said it didn’t work and wanted at least another $1000. $400 for the plumber to come out for an hour and then another $1000 on top of that with absolutely no guarantee that he could do anything to fix the draining issue. So I just paid the plumber $400 for absolutely nothing. Not even to tell me what the issue is. $400 to figure out the problem? Ok. $400 to do nothing and then another $1000 at least to do more potential nothing. Not great and truly not happy with the service. And now I am $400 down to pay another plumber that can come out and take his job serious.

We were impressed with this family owned business. They walked us through all of our options and made us feel very comfortable as we underwent a major bathroom remodel. All of the workers that came into our home were respectful and explained every detail of their work. We highly recommend Borth-Wilson!

Excellent service, I will definitely be a returning customer!

I had such a horrible experience with this company. Especially with their tech Jim. Who by the way is very unprofessional and rude. As soon as he saw my furnace he said, I'm not touching this. He did not know how to trace conduit for incoming power disconnect switch. Another tech had to come out and take a look at it. Joe was more professional and so knowledgeable, friendly, and answered all my questions. You can tell he knew what he was doing. Not like Jim who conducted poor service. I would not recommend this company at all. I even left a voicemail for the manager. Not a surprise she never called me back. Shows you how this company conducts their business. I DO NOT RECOMMEND.