Best Installations And Repairs in Memphis TN

Steven was quick, decisive, and professional. Would recommend him ti anyone. Friday and a holiday, and he showed up and got me fixed, and never complained!

License plate 753-H1-35... this review is not about a service but how the company is represented by its employees. Driver was rude and driving recklessly

Deceptive business practices. Asked for kitchen faucet installation and estimate on leaking basement drain. Was told that two plumbers would come if required to do the job. Since job was a simple kitchen faucet installation, only one plumber was needed. But one plumber came and along with his very inexperienced apprentice. They charged $80 per hour for each for over five hours. Plumber was competent and polite, but left house with faucet failing to shut off properly and without giving estimate. I called the office about 10 times asking for assistance with persistent leaking faucet and for the promised estimate on basement drain. Receptionist was invariably polite, but the return call she promised multiple times from the manager never came. We finally had to call another plumber to fix the faucet and the basement drain. Exorbitant prices. Terrible value. Horrible customer service. Very disappointing.

I give them superior rating

Our AC unit froze over and needed repairs. Several friends and coworkers recommended Mitch Wright, and all of them spoke very highly of the company. We scheduled a visit and Michael came out for an HVAC inspection and repair quote. He was courteous and professional. He gave me several repair options to consider and all the options he provided were SUBSTANTIALLY more affordable than quotes we received from a competing HVAC company. We chose the option that was best for our family and Michael was able to schedule the repair right away. We also signed up for the club membership which is very affordable and gives our family peace of mind knowing we will be cared for all year long. We were extremely pleased with the level of professionalism from Michael and the office staff at Mitch Wright and highly recommended them for any HVAC/Plumbing needs.

AFTER HOURS and WEEKENDS!

The Friday night before we were headed to the beach I was in the garage packing my truck and noticed an odd sound coming from my breaker panel that sounded like a 1930’s science fiction movie (or bacon cooking). NOT good! I noticed this around 10 PM. It was the breaker dedicated to my HVAC system. I called several places I found on google and had NO luck. Even the ones bragging they have after hour techs. I’d call them, be told a tech would call back in 30 minutes. Never got a single call. So…I finally found Tim Ferguson and made the call around 12:30 am. Had it not been for my iPhone going into Do Not Disturb mode I would have seen that Roger had called me back around 12:45 in the morning (and he would have come out then to fix the problem right then). Not hearing the phone ring and growing tired of looking for a contractor I fell asleep knowing we were not leaving for the beach at our scheduled 6 AM time on Saturday. I had planned on waking up and gong to a nearby electrician business and sitting on their porch in order to get help (rather than calling them).

When I woke, I saw that Roger Lemons (Memphis office) had called me twice during the wee hours of the morning (Kudo’s to him). I called him back before i could get the sleep out of my eyes due to the urgency of our situation. He immediately answered the phone, asked me to describe the problem, I told him of my vacation timeline and in less than 45 minutes he was knocking on my door. Roger quickly evaluated the problem, had the parts on his truck, fixed the arching breaker and was well on his way to the next call in less than one hour. ALL done before the local electrician shop would have opened! Roger was super friendly and extremely knowledgeable. I have now added Tim Ferguson’s contact information to my phone’s contact list. They will be the FIRST place I call from now on should I have any electrical needs!

After hours or on weekends, make Tim Ferguson the FIRST place you call! I could not be happier with the level of service and prompt attention to my problem.

Great quality work! Very responsive and professional. Had them install a water line in my garage for a sink and a hose reel. Couldn’t be happier. Last week, my water heater was leaking. I called them and they came out the very next day and installed a new one for about $400 less than other quotes. Highly recommend!

This is a great business who we can depend on at any time for plumbing needs. They are a family owned and run business that is always on time and respectful and gets the job done right!

Have used National Economy for years. Excellent work

Кочені ☝️