Best Residential Plumbing Systems in Lubbock TX

I rarely do reviews at all. But Considering how this company saved my Family today I felt the need to do as such. I called, and im not exaggerating, over 20 companies on my Friday Morning when I Noticed my AC was out and blowing Hot air. I got blown over by every one of them telling me they can get to me maybe on Monday. Its 109 Degrees outside and you want me to wait for the weekend? On and On it went, until we Came across Duncan and they Said they would take care of us. I Kid you not 10 Minutes later they called me letting me know a tech had finished early and was on his Way. Very professional shows up and takes care of business. I got my AC back on Cooling down the house within 10 minutes of that. I could not recommend this Company more then I do. They will be getting all of my business that I can possibly give them. Don't waste your time with other Companies. They obviously didn't want my Business. Thank you Bridgette for helping my Family today.

They were professional, quick and only did the work required without unnecessary additional fees or service.

My serviceman was quick and did an excellent job. I'd recommend them to anyone.

What a wonderful family! And even better workers and gentlemen. During the middle of a family emergency of their own, father/owner (Bob, who was out of town) and son worked together and did a WONDERFUL job in our kitchen. Very thorough and kind. Bob’s son even sat and chatted with me for a few minutes after the job was done. Wonderful wonderful people. I will definitely call them and only them for any other job the future may spring upon us.

Great service, have had multiple repairs done by them. They always let you know exactly what is going on. Very trustworthy and honest. I recommend them for any situation.

Jay Young has been my plumber for as long as I have been in business (15 years). I have always been extremely pleased with his work ethic, quality of work and also the plumbers and helpers he hires to help get all the work done. He and his company have always done their work in a timely and professional manner. I for one am glad that there is such a reliable, trustworthy and honest company to deal with in Lubbock, TX. I highly recommend him for all your plumbing, heating and air conditioning needs.

Absolutely terrible customer service.

The receptionist went totally against what the instructions set up by the home owner to contact me for proposals. She was EXTREMELY incompetent and spent a week trying to contact him and he didn’t answer because he is extremely busy. Only after a week did she reach out to me, late on a Friday afternoon. There was a reason why he had instructed them to go through me.

After I told her on the phone to go through me she got extremely rude and said that they would keep on contacting him. I understand to sign forms but this is just for proposals that I would be showing him.

Absolutely terrible.

Joe was awesome. He was on time, helpful and friendly. Highly recommend!

Very fast and professional! If ur looking for someone to shoot u straight these are the guys!

I called for an estimate over the phone. The woman gave me a price rage. I decided not to use them because I found someone cheaper. I did not make an appointment for them to come to the house or anything! They billed me for the job!!! They did not come out to the house and do the work!!

My house AC stopped working in August (yikes). I called at 7:30 in the evening and got an immediate answer; we set up an appointment for the next day, and they successfully fixed my unit in about 20 minutes for a very reasonable price. I'll definitely be calling them again for HVAC or plumbing needs. Thanks!

I have been a week without hot water. They work a little bit more and then leave. I still have a water leak. My water and electric bill will be as much as he's charging. I would not recommend them for anything. I refuse to pay what he's charging.

I called them on a Thursday, because my moms bathtub was leaking and destroying the wall. They were out that afternoon and had us fixed up in a few hours. Price and quality was excellent. The employees were very polite and respectful. My mom was very happy with them. Great Job.

I have choice home warranty. Use this guy to come out and check my AC. He said that it was under field. Then he said it was over filled with an obstruction caused by not normal use the warranty denied repairing my air conditioner. I have to do it out of pocket besides that he was also 4 1/2 hours late without giving us a warning. Replacing my air conditioner is not a big deal. I’ll do it out of pocket being accused of doing something to it is not professional and not returning a call to see if I wanted to have it fixed after that.