Best Home Heating System in Lubbock TX

Informative, neat, courteous, expert service. Highly recommend

The tech was amazing

JD’s Prompt Service should change their name to JD’s Never Returns Your Call Service.

If they can’t call you back, at least to tell you that they’re busy, it’s not someone you want to do business with.

AC quit working on a 100+ degree day, called and set up an appt. Technician (Ron) arrived before the scheduled time to arrive. 30 minutes later the problem was solved. Fantastic customer service and a more than fair price!! I highly recommend this company I will use no other plumbing service than Joe Rushing Plumbing in the future! A++++++ Johnny Crawford.

Super quick with a response and fast getting out to our office!!! Took a total of maybe 45 mins to fix our problem under our sink and cleaned up after he was done!!! Will for sure use them for all of our plumbing needs!! Our technician Lee was amazing!!!

July 9, 2018

Robert and I hired Armstrong to install new heating and air equipment. We contacted the company solely because of their reputation for excellent quality of work; and, here are five reasons why we would hire them again:
1. Expert evaluation and HVAC design:
Robert Duncan, Armstrong’s HVAC professional, designed the system for a balanced supply and return, which means we now experience similar temperatures throughout each room.
Mr. Duncan also considered the homes construction and my mold sensitivities. Therefore, his design altered the air pressures slightly positive to avoid possible contaminants from the crawlspace, which increased the quality of air. After the installation, I breathe better because of less inflammation in my sinuses.
Robert Duncan took the needed time to work with our insurance company, which saved us thousands of dollars on the cost of the unit. Our old HVAC was contaminated after we experience a roof leak, and our insurance failed to address the interior water damage immediately. As a result, the water damage (now in the form of mold) irreversibly damaged the unit. Mr. Duncan communicated the details of the old unit’s structure to the insurance agent, which helped our adjuster determine coverage.
2. Workers installed the HVAC system according to specifications:
The crew that installed our system followed the design specifications. In other words, the HVAC works as intended.
3. The employees communicated details:
My husband and I asked the workers many questions about the installation, and every worker mindfully answered each question with no hesitation or attitude. Because the crew members took the time to help educate us about the installation, we can now discern the difference between a proper and not so proper installation. For this reason, we felt empowered to evaluate the installation ourselves.
4. The installers understood and valued the integrity of the connections:
On the supply side (where the air comes out of the registers), crew members ensured that the duct connections were adequately air sealed, which means that we get the most efficiency out of the equipment, and our first lower monthly bill provided the needed support.
On the return side (where the air goes back to the inside unit), the workers also ensured that the duct connections were adequately air sealed, which is observable through less dust throughout our home.
The staff assured that the soldered connections inside and outside do not leak; therefore, the air temperature stays constant in our house.
5. Armstrong’s commitment:
Within days of the installation, Lennox email us the equipment warranty certificate, which provided us with peace of mind that the equipment was registered correctly.
Armstrong said that they would record the apparatus and they did, which shows that from the start of the project until the end of the project —Armstrong delivered.

I have used this business many times over many years, they have always given us good service and a timely response. The only negative is the amount they charge per hour. In the future I will try a less expensive plumbing service.

The guys were very polite, efficient and saved me money. I wish my kitchen sink was a little stronger

My technician replaced my water heater. They were quite affordable and very clear with their rates. I would strongly suggest this firm for any future plumbing issues because their service was really professional.

They did not even fix the problem, in fact, made it worse!!! Damaged the exterior of my shower facet. Very poor service from Don. I had to get a different plumber to fix what they didn’t!! DON’T WASTE YOUR MONEY. Also, received a quote for an exterior hose bib for $150.00, that’s outrageously overpriced. I replaced myself for $12.

Great service. Profession workers

Great Service and Great people!!! Always fix my problem as soon as possible!!!

Thank you Lubbock Plumbers and team. the crew was polite and professional.

I had a major leak in the hall from my A/C and it was soaked and getting worse. I tried 2 well know companies and was told that they might be able to come out on Monday or Tuesday (this is Friday) but couldn't guarantee it. When I called Houston Mechanical, the phone was answered immediately and said he would come as soon as he was done with the current job. Excellent experience! Knew immediately what was wrong and had it fixed within 30 minutes - and then he helped me clean up the mess! Charge was very reasonable. I would recommend him to everyone.

Dillon was awesome! They came the same day even though it wasn’t an emergency. He stayed for 15 extra minutes to try and explain to me how he fixed the situation and was so helpful!! Our r/o system was leaking and he identified the issue and fixed it within minutes. We love comfort Masters!!

These guys are the BEST in Lubbock! We won’t use anyone else for our plumbing or HVAC needs.

Jack and his team are great! Do quality work and don’t overcharge.