Best Sump Pump Repair in Louisville KY

UPDATE ON BOTTOM! If you read my wife's review their response is a COMPLETE lie! We noticed the gas leak on Saturday 1/13/2018 and did not know where it was coming from, so we called LG&E to send someone out. Tell me... Why would we call YOU guys if we didn't know where the leak was coming from.?!?! We had trust that the work was done correctly in the first place! Anyway, when an emergency crew came out they noticed the gas line to the control valve was leaking. They tried tightening it to see if it was loose and when they tested again it was still leaking. The LG&E representative said, It could be a simple fix of just taping it (Plumbers tape). I'll tape it and if it works you're good to go but, if not then I will have to shut off your gas and they will have to come out and fix it. He did that because my wife is 7 months pregnant and we have 2 children in the house. He did not want us to be without gas (Heat). When he took off the gas line he said... Hmm he didn't putty it or anything.... THERE'S YOUR PROBLEM! He taped it and it was no longer leaking! The following day (Sunday 1/14/2018) after my wife took a shower, I noticed the smell of gas again. Knowing what caused the leak before I took some soapy water and sprayed the lines.. Yet AGAIN another gas line from the control valve to the inside of the water heater was leaking! The reason why the LG&E guy did not notice it is because the gas will not run through that line until the water heater is on. Obviously he worked on it with the gas off. So after my wife took a shower it heated up and gas was flowing through it. Hence why I smelled it again after her shower. My wife called our Home owner insurance company the next day (Monday 1/15/2018) which then the owner of Parker Plumbing called her and basically called her a lair and said it shouldn't need tape and it just going to fail again. His guys did everything right. So the fact that you said you tried calling multiple time and she didn't answer is just yet another lie from you. You do realize this day and age we have call logs right?

UPDATE: Despite the fact of again saying we are not in touch.... I spoke with the owner and he sent out the original guy that came and installed the control valve. He looked everything over and said if there is no leak then everything should be okay. He also saw there are two different color tapes (Blue LG&E used) and white (what I used on the second part). He was VERY apologetic and VERY polite. He didn't say we were lying or that we were in the wrong. The ONLY reason I am changing my rating is because of him. I believe his name was Hank. My advice to Mr. Parker is, if you are truly worried about your company and employees, then you should treat your customers with respect when there is a gas leak in their house and they have 2 children and a baby on the way. Also, do not threaten me with LG&E. I work closely with them and also did not bash them at all. I'm actually quite happy with them for doing what they did when they really didn't need too. Thank you Hank for coming out and being understanding.

Our technician was Kevin. He made sure to thoroughly analyze the potential problem to determine where leakage was coming from. Kevin was honest with us. We appreciated his work ethic, promptness, and integrity. We will definitely use the company again and will specifically ask for Kevin when we do.

Very nice and honest people. Used multiple times over 5 years. Consistently provide great work at fair and honest price.

Very professional! After problem was diagnosed I was given multiple options on price and repair. Would use again. Only negative was mess left behind.

We choose to thank all of the Avantel Plumbing of Louisville KY Plumbing workplace team of workers and technicians for all their tough work, getting the job executed correctly, friendliness, and professionalism. Avantel Plumbing of Louisville KY did a couple of distinctive repairs inside days of one another. They constant a bend pipe without delay below our toilet. We have been instructed this was once constant by using some other plumbing enterprise in the past. We are in the manner of promoting our residence and observed out there was once nonetheless a crack from the inspector. Dustin and Justin labored very difficult to make certain this ongoing difficulty used to be constant and constant correctly. We additionally observed out that our washing computer spigots have been dripping. Avantel Plumbing of Louisville KY was once capable to get that scheduled proper away too. Dustin did a extremely good job fixing these as properly (in the center of a snow storm at that). We wanted to get it finished shortly - and it was. To say that they have been extraordinarily honest in their pricing is an understatement. As a count number of truth they may want to have charged us greater than the estimated rate due to the fact the job used to be greater difficult than they anticipated. The important cause is that the pipe is in a very small crawl space. Any different plumber would have charged us notably more. I had conversation with Liz and different workplace personnel and they have been all expert and very friendly. Which is, unfortunately, nearly unheard of these days. I cannot say adequate exact matters about Avantel Plumbing of Louisville KY Plumbing and will be recommending them to all and sundry I know! THANKS SO MUCH, I APPRECIATE YOU Avantel Plumbing of Louisville KY.

Paul provided great service. We are very pleased with his work.

Reason Why running 50/50 truth is now

Cannot even get them to come out to quote me on a job. They say they are going to call to schedule, but they don't. I pushed and they said that they needed to get some more info from the guy who finally did stop by and glance at the issue. What their website states about their dedication to customer service is a sham. Just call Crestwood Plumbing.

Bryan was fantastic. Best plumber I ever had out here. Friendly...easy to talk to. Very informative

These guys are phenomenal! They were here when they said they would be and took care of my drainage problem from my new washer! These guys are my permanent plumbing fixer uppers from now on!

They are awesome and very professional, this is a rating from the last time we used their service:)

Kevin, was very helpful and professional. Called me promptly to tell me what had to be done to correct the problem. This was the first time using Absolute Services will recommend to others.

The owner is a great guy and will get the job done on time👍