Best Broken Pipe in Louisville KY

Vessels is a go-to plumber. They are responsive, timely, professional and have been considerate of my home. I highly recommend.

Butch came out and fixed a leaky pipe and our main in our crawl space. Great work, super fast and totally affordable! Other companies wanted over 2x as much as he charged us!! We will definitely use these guys again!

Excellent work all around. Friendly owner. Had major backup, called CLMS Plumbing. They arrived within an hour and showed us the problem using a pipe inspection camera. They replaced the sewer system without trenching. Thanks Again CLMS Plumbing.

Tyler was the greatest. It took awhile because there were previous problems he had to fix, but A+! You guys were recommended to us and you did not disappoint! Thank you

Use this plumber! He is honest, straight-shooting, and fair. He will come out on a weekend and not charge extra. He's just a good ol' boy who likes what he does.

IT’S A SCAM. AVOID THEM IF YOU ARE A LOOKING FOR PLUMBING HELP FOR YOUR BUSINESS.

Read my experience below and not even Jay’s Plumbing can deny any of the following:

The only good thing that happened in doing business was that I had a plumber on-site on the same day. On the morning of 4/14/22, I contacted Jay’s Plumbing to repair a commercial old-school boiler. Within 3 hours of my call to them, I had Mike on-site to help me. He diagnosed the problem, suggested that the circulation pump, flow switch, and a one temperature and pressure valve needs to be replaced, which was about $2000. I was hesitant to agree to it, because I knew that those parts would only cost me $1000-$1200. It was an emergency so I had to agree to it. Mike went to get the needed parts and comes back almost 3 hours later, obviously on me. Mike takes another 2 hours to replace old parts, but the boiler doesn’t start. Mike then suggests that he will look into it and will come back tomorrow. Obviously, I had to pay him for the day before he left with unfinished work. Mike wrote a ticket of $3714.14 which included parts (~$2000), service call ($89.50), and his labor of 6 hours ($792 @ $132 per hour). I was so frustrated because I had to pay him even after unfinished work, so I made the check to Jay’s Plumbing of $3714.14. Later that night, I checked the receipt and the numbers didn’t add up. The total was actually $2832.64. A difference of $881.50, which I paid more. Overnight, I had to contact another plumbers and thankfully they were able to locate a minor problem that get it fixed. Next day, I got in contact with Mike again and I informed him of the discrepancy in the total and it seemed that he was expecting that call. He was quick to say I’ll get the refund before even checking that error himself. Mike came with the refund check and noted that the plumber would have fixed the boiler from opening a panel on the boiler and turning on the tiny switch inside the boiler that got tripped. SO, MIKE OVERCHARGED FOR THE PARTS, TOOK HIS TIME TO GET THE PARTS, TRIED TO SCAM FOR MORE MONEY. Mike could have fixed it same day, but knowingly didn’t fix it so he could come next day and overcharge. I wouldn’t recommend them to anyone. I have already contacted near-by businesses like mine to not contact Jay’s Plumbing anymore. I will be filling a complaint with the the Division of Plumbing at the Kentucky Department of Housing, Building, and Construction. I will also file a complaint with Better Business Bureau. I will do everything in my power to make sure that the experience I had isn’t repeated with someone else too.

We have called them a couple times this year. Their rates are very reasonable and they are very friendly and professional. Both times we called we didn't have to wait long.

Brandon and Dauenhauer were wonderful. My husband and I were kept informed at all times. Repair work was always explained prior to the repair. We received email, text and verbal notifications when they were on their way or an appt had been scheduled. The company I work for has always used Dauenhauer and even the owner for his personal home, now I see why.

One of your plumber just left my house and it wasn't a pleasant experience with him. He was just rude from the time he stepped into the house until he finish. Very judgemental about the fact that i said i don't have $350 to change the faucet and my husband can fix our own faucet. This boy started telling me how people supposed to work and save. Sounded like the house i live in is free or him coming to change the garbage disposal is free. Very rude , and unapologetic. If this company is the only plumbing company first american home warranty have in Louisville, i will reconsider. Very bad customer service.

Service was quick and professional. Our electrician, Travis, explained everything to us and showed us what he had done. He was also very helpful when it came to looking at the future changes we will need to have done in our 50 year-old-house.

Had complete new system installed in July 22. Had some tweaking to but so far 5 star. Customer service is top notch. Still working on Amana Quality. Will update as needed.
5/12/23 Was out yesterday... AC unit not working. Was a door switch. Taped it so circuit would close. Not sure that was the correct thing to do but worked. Came out today for scheduled maintenance and that went well. My only concern is the Amana unit it self. Has had several minor issues in less than a year but they have resolved them. The insulation on the inside of the unit came loose and caused an issue. Will see what the next couple of months bring.

Best price in town , very happy with the work that was done . Thank you