Best Installation in Louisville KY

I made right decision to call Klein plumbing they are knowledgeable professional and the are great people to work with instantly the figure out the problem and repair that leak in timely manner. I absolutely will recommend that company to any one one.

Jeremy the plumber did an excellent job. Very professional.

After waiting through our appointment time, we called to figure out why the plumber assigned to us through our home warranty company had no-showed and whether we could arrange another time to have him/her come out. Tina, the receptionist, was immediately defensive and said that we had copped an attitude with her. Um, what? Alright, everyone has bad days. Tina said she'd reach out to the plumber and he'd get back to us. Later, a call comes through from Doug Durbin, the man himself. We let him know that our appointment time was missed and we'd like to arrange to have someone come out. He says, I heard you got into it with my wife. Don't test me! Don't **** with me, and don't **** with my wife! and hung up the phone. Is this real life? We made an appointment. The appointment was not kept. We called to arrange another time for the appointment and got cussed out and hung up on? After this incident, I began to read the reviews and see that we are not the only ones who were met with rudeness and a lack of professionalism. There seems to be a pattern with home warranty customers. Perhaps save yourself the time and headache and ask to work with another company. Durbin Plumbing is not professional enough to be worth your time. Next step is the Better Business Bureau.

Called three other plumbers and got no answer during business hours. Kinman plumbing and Darrell specifically helped us out when our ceiling was collapsing due to a leaky pipe. Prompt and professional. Definitely recommend this business.

The telephone representative was courteous and helpful when I made the appointment. The repairman was thorough and informative when doing the maintenance on our system. I trust Bryant to do a good job.

I texted Shane and within an hour, he fixed our toilet. He's our plumber now.

These guys are awesome. We have used them twice, and both times they were super fast, same day service, very professional, and the prices were much less than I expected.

This company is wonderful. They came out, inspected & fixed my furnace the same day I called which I couldn’t believe!!! I cannot thank them enough for their prompt response & getting my heat back on.

For an entire week we had not been able to use our hot water heater. There was bad venting and people I called just kept referring me to other service providers. Mr. Berryman had me send over photos of the problem areas that could be seen and let me know what he thought and that he was sure he could help. He got here within an hour and I was so relieved to hear all of the different things he was going to make sure were cleaned, repaired and taken care of. It was clear that the safety of my family was important to him. Services were done in under 2 hrs. and in my opinion he was very good with pricing. I feel comfortable with and confident in Mr. Berryman's plumbing services. I will definitely recommend and use in the future. Thanks to Mr. Berryman and his crew!

Have great customer service and support. Got to our problem fast. Would recommend them.

We had a clogged kitchen sink and asked them to come check it out. They suggested it was the full septic tank and a waste of money to have them clean out the pipes for an extra cost. So we payed 258 dollars for them to come out that day. The next day we got the septic tank emptied for 375 dollars yet the sink clogged again immediately after. We called them back to let them know and they stated they needed 350 dollars to come out and clear the pipes. This was extremely unprofessional to not work with the customer since the suggestion was not the issue. We would have been fine to pay for the pipes to be cleared but not for 350 dollars.

Reply: 2 inches is untruthful on the technicians part, but we rented a snake and had it unclogged in 15 minutes. I understood paying more for someone to come back and run the snake through but not over charges of 350 dollars after paying 250 dollars for just a recommendation to get septic tank cleaned out. Still believe it is not a way to run a business, but that is your choice. Have a good day.

Great plumbers, reasonable prices

Phone number posted on Google is incorrect, it belongs to another business.

I was approached by Josh the tech from ASI who was very professional and explained what he was going to do. He did a Great job and was very thorough. He left my laundry room as clean as it was when he started. I was impressed .