Best Water Softener Installation in Baltimore MD

Called for service and received an appointment within a reasonable time frame. Given 3 options for repair work. Chris was on time, very pleasant, and has kept me up-to-date on parts acquisition.

Overall we had a great experience. Our technician Anthony was efficient and very personable. Very informative and helpful. The customer service was also great and I was given many updates.

Called George for an emergency concerning a broken sump pump, and got an answer despite it being on a Sunday night.

Had an appointment scheduled next day and the service was spectacular. I got a full sump pump and battery backup replacement and installation done not only on short notice but also for a very reasonable price.

George was nice, flexible, and willing to work around my schedule. Would 100% recommend this company to anyone needing residential plumbing work.

Brian came out and was professional and knowledgeable. He explained what he was doing every step of the way. When he was done, he marked the exact spot where the underground leak was believed to be. When the plumber came out the next morning, the leak was exactly where Brian said it was. Great service! I would use them again, no doubt

I appreciated being able to talk to a person on the phone to schedule my repair because I had some timing problems. Gail, the scheduling person, was very friendly and kind. The Benjamin Franklin plumber, Israel, was so nice! He was quick and professional, he explained things clearly, he was a great communicator, and he was nicely sympathetic when it was expensive. :) Thanks, Israel! I would use this company again without hesitation.

Ron Rice was prompt service. he made the process so much easier. I want him evertime i call mr rooter.