Best Repairs And Replacements in Las Vegas NV

...DON'T GET ME WRONG. IF I LIVED IN A 3500-6000 SQUARE - FOOT HOUSE, STILL WORKING, AND/OR HAD LOTS OF MONEY I WOULD HIRE THEM TO SOLVE AND COMPLETELY REPAIR ANY PLUMBING PROBLEM...WOULD NOT HAVE TO WORRY ABOUT AN UNSEEN PROBLEM POPPING UP ON ANY PROJECT THEY WOULD WORK ON.
...IT'S JUST THAT MY HOUSEHOLD IS A CHEVY/FORD AFFORDABILITY...NOT A CADY/MERCEDES .
AND THAT SAYS IT ALL

My HVAC was a lemon. Only 3 years old and falling apart. Haik quickly came over, ordered a new system and installed within only a few days! He came through with what he promised and more!

Great quick service.

Doug and his crew at Mach 1 Plumbing are simply amazing. They are friendly and truly care about your plumbing needs. They will educate you so that you can make the best decision for your home or business. I highly recommend their professional service.

Byron and Kurt are simply the best. They really do try to help rather than trying to upswell you on things you don’t need.

For anyone that has ever had a service line leak, you’ll know how much stress & anxiety it will cause. We researched & called around for quotes; not only was Mark the lowest bid, he also was responsive & available same day, on a Saturday, to come take a look.

We felt Mark was upfront and honest about everything the repair entailed including potentially losing our fake grass due to having to dig a trench. Not only that, he suggested that we could save money if we could find someone else to do the digging. We thought that was pretty cool as he wasn’t trying to leech $$$$ from us by overcharging (in the end, we decided not to hire someone else just to do the digging).

The repair job (entire line was replaced) was completed faster than originally estimated, and we’re happy with the results. Orchard Plumbing under promised and over delivered. They also did their best to save the fake grass, it almost looked like no work had been done underneath. We definitely recommend hiring Mark for your plumbing needs.

I had the pleasure of working with Fernando today and a few weeks ago. A few weeks ago, I had a lot of things go wrong with my aunts house. First, She needed a new water heater installed. Her old water heater was gushing water all over the place. Second, my aunt’s entire piping system needed to be changed. There was severe leakage underneath my aunt’s kitchen sink. Third, my aunt’s heating system needed to be replaced. Everything that could go wrong did go wrong. I called Best Air and they did everything in less than 2 days! I’m so happy with not only how efficient they did the work, but how they were able to respond to my aunt’s emergency situation.My aunt still needs a lot more work done on her house. She needs a water softener due to our hard water, but I will make sure to ask for Fernando to do that.------------------------I want to add to this review. I am very happy with the work Fernando did regarding the tankless water heater and installing all of the faucets in my aunt's house, and gave me pointers on how to do other repairs within the house. What I am complaining about next has nothing to do with Fernando.As part of this project, I contracted for the black mold to be taken care of under my aunt's sink. This was absolutely a critical issue that had to be taken care of, since mold is a potential health hazard. As of yet, I've received no word as to when this part of the project is to be started. And we are now approaching the two month mark. I would really appreciate an answer in this regard.This experience has not diminished how I feel about Best Air Conditioning and Plumbing by any means. I do understand that this is probably the most complicated part of the project. My aunt has been pestering me everyday at lengths about when work is to be completed. This probably explains why I am a little bit impatient in this regard. Please contact me either by email or by phone as to when you think work can at least be started. (or at least keep me updated so I can update my aunt as things happen). Thank you.

Very happy with speed quality and friendly

WORST Customer Service EVER!!! .... by one of the OWNERS named Joel. She was disrespectful, unprofessional, and rude. I am a business owner myself with over 300 clients and could never imagine treating anyone that way. Do yourself a favor and AVOID this COMPANY and pass it on. I would give -0 stars if possible!

This is a first rate Plumbing company. Great communication, great onsite attitude and thorough with their work. They performed a main sewer line cleanout and the tenant said they were the best workers she had ever seen. They make a landlord look great.

Date Of Service: June 1, 2023
Time: 2 hours late. Did Not Call. I had to call them for an update.
Date Of Service: June 2, 2023
Time: Never showed up!
Do Not Use! In My Opinion, This Company Is Very Suspicious!
Darren came by June 1st 2023 to provide an estimate, arriving about 2 hours late I might add. I also had to call twice for an update, instead of them letting me know what’s going on. He sold me on the idea of coming back the next day (June 2, 2023) around 2PM. He never showed up. I tried contacting him, but got no reply. I called the office and spoke with someone named Mike. He said Darren showed up and had tried to reach me but was unable to and left. I told him I have security cameras around my house and I can attest he never showed up and he never tried to call. What worries me is a stranger who is clearly not reliable or honest, now has my personal information, such as my home address, what my property layout is like, my gate code and he also asked me if I had a dog. That, along with wasting your value time, is a reason why I would NOT recommend this business.

The guys that show were awesome. They were here on time performed the task and clean everything up.

Scott showed up on time and ready to deal with my problem. Very professional and answered all my questions. Thanks dignity! Job well done!

DO YOUR HOMEWORK BEFORE USING THEM!! The came out to offer a free check of our plumbing, and to check our water quality. First the plumbing check.. they found a few issues that we were already aware of and had previously received a few quotes on from other plumbers.. The sunny plumbers quote was almost double the cheapest quote we already had.

NOW THE WORST PART... The woman they had come do our water test was friendly enough, and spent a few hours checking our water and showing us how bad is was. She had us convinced we needed to get the whole home RO system which was $12,500. Now I will take full credit for allowing myself to be talked into this without taking more time to do more research, but that being said, here is where things went south. She told us the loan would be something in the neighborhood of 7ish percent with payments just north of $120 or so. She ran my credit (telling me it was going to be a soft pull so not to worry) and got the approval. She booked the install for the next day (Saturday) and left.

After thinking about things that night we changed our minds, called and canceled. That Monday I called to cancel the loan only to find out that the pull was indeed a HARD PULL and that the loan was no where near what we had been told. The loan was going to be 0 interest for 6 months then it was going to convert to 24.99 percent with payments of around $300! WHOA! Not what we had been told by the rep at all!!

They may be good at what they do, don't know, never got to use them after the very high quote and the misrepresentation by their sales person over the water filtration. All I can say is DO YOUR OWN HOMEWORK BEFORE USING THEM.

*** Update ***

Brad from their office called me to discuss this. He said that this isn’t their usual way of doing business and apologized for the trouble. He offered a discount on the system (which we declined) to try and make things right. They also forgot to cancel the “free soap” that comes with the system so when the first shipment of that arrived he also told me to keep that. Maybe this was a fluke, but I still stand by my suggestion to do your homework beforehand.

These guys are excellent. They are honest, reasonable, reliable and efficient with their work. Larry and his team are experts at leak detection, water main repairs, water softeners/filtration and everything in between. HIGHLY recommended